7.8
Very good
2.3% this month
/10
(5,395 reviews)See what guests said
Highly rated by guests – 86% would recommend
Highly rated by guests – 86% would recommend
Housekeeping316
Breakfast80
Shops42
See map
8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
H-Point Pharmacy 150 m
Gerbang Malam Night Market 240 m
D.R. Seenivasagam Park 250 m
Internet Imax 280 m
Perniagaan Sun Ban Heong Yuen 320 m
Jalan Raja Ekram Car Park 340 m
True Jesus Church 360 m
Khizanat 360 m
Ipoh Parade 370 m
The Store @ Kampung Jawa 400 m
Nearby landmarks
Ipoh World at Han Chin Pet Soo 850 m
Ho Yan Hor Museum 850 m
Concubine Lane 940 m
Art of OLDTOWN 950 m
Funtasy House Trick Art 1.05 km
Ipoh Railway Station 1.45 km
Perak Tong Cave Temple 2.71 km
Kek Lok Tong Cave Temple and Zen Gardens 4.63 km
Sam Poh Tong Cave Temple 4.91 km
Lost World of Tambun 8.2 km
Hotel Excelsior

"Location is good, food and convenient store nearby within walking distance."

Khen - January 12, 2020
Superior Room Hotel Excelsior
Lobby Hotel Excelsior
Lobby Hotel Excelsior
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Free Wi-Fi

Hotel Excelsior

43, Jalan Sultan Abdul Jalil, Ipoh City, Ipoh, Malaysia, 30300 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Ipoh World at Han Chin Pet Soo
Within 850 m of property
  • Located in heart of Ipoh

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 87% of all properties in Ipoh in the last 24 hoursCompared to 859 Ipoh properties at Agoda for various dates
Value for money7.8
Distance to city center8 km
Location rating8.6
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport3.3 km

Rooms available at Hotel Excelsior

Very good
Room comfort & quality
8.0
Studio Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Family Quad
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 queen beds
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Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 queen be...
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Superior Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds or 1 queen be...
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Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed or 2 single beds
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Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed or 2 single beds
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Studio
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 king bed
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Deluxe Quadruple Room
...
  • Room size: 48 m²/517 ft²
  • Shower
  • 2 double beds
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Junior Suite
...
  • City view
  • Non-smoking
  • 1 king bed
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Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Hotel Excelsior?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Excelsior?

For those who wish to drive their own cars, Hotel Excelsior has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Ipoh with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Excelsior?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Excelsior. Adults can enjoy breakfast offered with an additional charge of 25 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Excelsior?

Hotel Excelsior features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Excelsior?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Excelsior. Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Hotel Excelsior?

On-site venues and convenient event services make Hotel Excelsior an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate you and your guests. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Excelsior?

Hotel Excelsior is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Hotel Excelsior

  • 8.4
    Excellent

    "So happy we got our room upgraded to deluxe room."

    Jasmine

    |

    March 14, 2020

  • 7.6
    Very good

    "Stay here few times already, will come back again"

    TAN

    |

    March 6, 2020

  • 9.2
    Exceptional
    Staff 

    "The receptionist was very friendly and helpful."

    Chuey

    |

    February 5, 2020

Property ranking|Compared to 859 Ipoh properties
See all rankings
Room comfort score
8.0/10
Room size
29 sqm.
Location score
8.6/10
Couples review score
7.8/10
Better than
96
%
of Ipoh properties
Bigger than
94
%
of Ipoh properties
Better than
92
%
of Ipoh properties
Better than
87
%
of Ipoh properties
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Overall rating:
7.8
Very good
4,446 reviews
Cleanliness
7.7
Facilities
7.0
Location
8.6
Read all reviews >
What travelers say they love:
I have stayed here before and this time was just as good.
Jeremy from United States
Solo traveler
More about Hotel Excelsior

More about Hotel Excelsior

For travelers who want to take in the sights and sounds of Ipoh, Hotel Excelsior is the perfect choice. Situated only 8 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Hotel Excelsior offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, wake-up service. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Hotel Excelsior the perfect base from which to enjoy your stay in Ipoh.

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Most talked about facilities

Housekeeping
250 mentions
Breakfast
170 mentions
Food & Dining
106 mentions
Internet
42 mentions

What they offer

10.0
Exceptional

"Service excellent, will keep house-keeping tip TOP"

Peter

|

February 28, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

Restaurants on site

Restaurant
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Excelsior from real guests

Provided by verified guests of Agoda
Agoda Reviews (4446)Booking.com Reviews (949)
7.8
/
10
Cleanliness7.7
Facilities7.0
Location8.6
Room comfort and quality8.0
Service7.7
Value for money7.8
High score for Ipoh
Rating
9+ Exceptional (421)
8-9 Excellent (334)
7-8 Very Good (679)
6-7 Good (271)
<6 Below Expectation (266)
Time of the year
Mar - May (359)
Jun - Aug (494)
Sep - Nov (477)
Dec - Feb (641)
All guests (4446)
All room types
All languages

Show reviews that mention 

Showing 1971 verified guest comments
12345
9.0
Exceptional
thiam from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in December 2015

Well Refreshed old dame.”

Front Desk staff, Well appointed room, central location, Car parking

Excelsior is centrally located and excellent starting point for visitors . Walking distance to all the foodies joints - top 3 dim sum restaurants is right behind the hotel 1 minute walk, "tauge chicken", supper joints - opposite the hotel and food street ( 5 minute). Ipoh Parade shopping mall is 5 minute walk. Front desk are well trained and understand the guest needs, quick check in. Room is a huge surprise - excellent bathroom - shower stall can be improved with an additional glass door, wet floor.Room size is more than expected and ample space and well appointed. For the room rate - no need to go to IBIS, Cititel ( wrong location), Heritage (is too far away without car ), Seemsoon is located in the wrong and quiet part of the city. The price and value equation - Excelsior is definitely the best for its guests. Recommend visitor to try, stay in the rear rooms as road noise can be disturbing.

Reviewed December 31, 2015
9.2
Exceptional
Qi from Malaysia
Couple
Superior Room
Stayed 1 night in December 2017

Newly renovated rooms, value for money, great location”

I have stayed here before, 5 years ago, and it was an old musty hotel room, with the old school blanket. When my bestie told me that Hotel Excelsior had underwent a renovation recently, I decided to try staying one night here for a makan-makan trip in Ipoh. To my surprise, the room looked quite nicely done. Toilet looked new and water pressure is strong. Bedroom has no weird smell and the sheets are fresh. Don't expect too much though, as I do notice the cleanliness still have room for improvement, and amenities are pretty basic. For the price we paid, Hotel Excelsior is value for money, and great for a short stay.

Reviewed January 02, 2018
9.2
Exceptional
CheeHao from Singapore
Family with young children
Superior Double or Twin Room
Stayed 3 nights in December 2019

Must stay. It's absolutely worth it”

Hotel Excelsior is within walking distance to Ipoh Parade (one of the largest mall in Ipoh). And even if you take a grab, it's only RM4. The hotel is also near some of the famous dim sum restaurants and other eateries in Ipoh. If you don't want to walk again, you can just take a grab. Lastly, I like how clean the room is and must compliment the effort taken by the housekeeping. They have the option of choosing either a hard or soft pillow and my sleep was good through my stay after changing my pillow.

Reviewed December 05, 2019
10.0
Exceptional
calvin from Malaysia
Couple
Superior Double or Twin Room
Stayed 1 night in March 2018

Wonderful stay”

Hotel Excelsior is situated at the centre of Ipoh new town. Hotel offers parking which is important than parking at road side with parking fee. Basically most restaurants and confectionery shops are within walking distance. Ming Court and Foh San dim sum restaurant are just right behind of the hotel. Famous funny mountain's tau hu fah, Sin Eng Heong's kaya puff, Hong Kee's egg tart, Tuck Kee's mee, Salted chicken Aun Kheng Lim are 4-6 rows walking distance behind the hotel. If walking is not preferred, hotel has nice cafeteria or opposite the hotel there's a big Chinese restaurant.

Reviewed April 02, 2018
8.0
Excellent
Margaret from Singapore
Group
Deluxe Room
Stayed 3 nights in July 2016

Great location!”

Most people head to Ipoh for its famed food, and the Excelsior is the perfect place to stay. It's right opposite one of the two branches of Oversea Restaurant, and many of the famous eating places are within walking distance. The hotel was renovated fairly recently so the rooms are bright and modern. The free Wi-fi throughout the hotel works well - much better than many places I have stayed at. The electronic safe and other facilities in my room worked fine, but some of my travelling companions found that their safes were not working. The front desk staff were a delight to deal with - friendly and helpful. Here and there we came across staff whose enthusiasm was greater than their efficiency, but it was not a major matter. The one are Excelsior needs to improve on is its coffee house. In a town so reputed for its food and desserts, the coffee house is a real let-down! The coffee in the coffee house was ghastly - they should have laid in packets of Ipoh's famous white coffee instead of serving guests the poor excuse of coffee that they did. The fruit juice comes out of cans, as does the iced lemon tea. But then, you don't really want to eat at a hotel when you're in Ipoh, do you?

Reviewed July 25, 2016
10.0
Exceptional
SAMUEL from Malaysia
Couple
Superior Room
Stayed 2 nights in September 2018

Good Affordable Hotel”

Good location. Had a Conference in Suyen Hotel Ipoh which was a walking distance away. Ipoh Parade - the shopping complex was also a walking distance away. Hotel was centrally located with many restaurants and business complex nearby such as clinics, pharmacy and 7-11 outlets. Room was comfortable. Air cond was good. Hot water was good. Room view was good. No complaints. Even managed to watch the Liverpool and Southhampton Premier league match over Astro Sports in the room. TV services good - had Astro Sports and movie channels. Breakfast was good. Had a continental and Asian fare. Hotel car park was on the 1st and 2nd floor. Room was cleaned and room service was excellent. Even had morning newspapers sent to the room. Had a wonderful and memorable stay.

Reviewed September 25, 2018
9.6
Exceptional
Jessamine from Malaysia
Family with young children
Superior Room
Stayed 1 night in April 2016

Great Stay!”

Hotel Excelsior was used to be an old hotel. Their recent renovated hotel is in extremely good condition at reasonable price. However, do not expect their breakfast buffet though. It was minimal quality and limited variety. Overall, it is a recommended hotel to stay in Ipoh.

Reviewed April 05, 2016
8.4
Excellent
Abdul from Malaysia
Couple
Superior Room
Stayed 2 nights in September 2019

Nice Hotel”

We stayed for 2 nights. The room was nice & we feel comfortable staying there. Breakfast was good. No complain on room & food. There's a 7-Eleven shop next to the hotel. Easy to get GRAB. Only the TV channels ..... limited choice. Walking distance (10 min.) to Ipoh Mall & Dataran Bandaraya Ipoh where there hawker stalls/food trucks selling/cooking variaties Malay/kampong foods. Will stay in Hotel Excelsior again if coming to Ipoh next time. Overall ....

Reviewed September 18, 2019
9.2
Exceptional
Pei from Singapore
Solo traveler
Superior Double or Twin Room
Stayed 1 night in May 2017

Overall an enjoyable stay =)”

Very thankful that the friendly staff were kind to allow super early check-in at 10am although I had to wait awhile. Not an issue though, it's directly behind Foh San Dim Sum so you can have breakfast there while waiting. Location is within walking distance from Ipoh Parade SC. Showers worked great, and that's an important factor for me. There's also a 24hour mini mart and 7-11 just below the hotel, and plenty of foot massage palours nearby, just nice for a long day out exploring the city. Only downside is the intermittent wifi, not sure if it's because I was staying at a higher floor. So I got a prepaid card for RM20 at the SC. Also, my room has a connecting door that's not sound proof so I can hear my neighbours' conversations. Thought that the superior room is not exactly value for money on normal days at normal rates, but since I was checked-in early and enjoyed a promotional rate from agoda, it was very worth it. Overall an enjoyable stay =)

Reviewed May 15, 2017
8.0
Excellent
Bee from Singapore
Couple
Deluxe Room
Stayed 1 night in July 2016

2nd time to Ipoh and will recommend Excelsior”

this is my 2nd time in Ipoh and due to some unexpected reasons was unable to stay in WEIL hotel which I enjoyed thoroughly in the prior visit. While Excelsior may not be as new as WEIL, I actually prefer Excelsior more. The location is superb, walking distance to where all the good food are ONG chicken, Funny Mont etc. Opposite Overseas rstn which serve excellent Chinese food (char siew). Next block to famous dim sum lane & surrounded by massage palour. Will highly recommend this for anyone who wanna enjoy good food in Ipoh

Reviewed August 12, 2016
8.4
Excellent
Wan from Malaysia
Couple
Superior Double or Twin Room
Stayed 1 night in February 2018

Superb hotel!”

This hotel is one of the most affordable and value for money..For the pros the room is big,parking is ample (if you park outside you will be charge),wide spread of breakfast and the taste is not bad..The plus point for this hotel is the staff..you guys are super friendly!Always smile and greet customer..The only thing that is maybe can be improve is cleanliness..The toilet seems dirty and I found spider underneath my bed but it is not a big matter to me..Thank you Hotel Excelsior!Definitely will come back on my next trip to Ipoh!

Reviewed February 13, 2018
10.0
Exceptional
Yin from Singapore
Family with teens
Deluxe Room
Stayed 1 night in September 2015

location, staff and convinence”

Location, friendly staff and value for money

The hotel is situated in town area, and within minutes of walking distance from most of the eating places that's popular amongst travelers. I am very impressed with the hotel rooms which i have booked (2 deluxe rooms)and the design and quality of the room settings are simply fantastic! My family enjoyed the stay with the hotel, where we enjoyed the great buffet breakfast spread and also the food joints around the location near to the hotel. Will look forward to staying at this hotel again, when i next visit Ipoh.

Reviewed September 25, 2015
9.6
Exceptional
Wai from Singapore
Family with teens
Superior Double or Twin Room
Stayed 3 nights in August 2018

Value for money with great location”

You won't go wrong with the location of this hotel. It's an old hotel but it has been renovated and the facilities are adequate. Dim sum restaurants just 2minutes walk away in the morning with a huge mall within 15min walk away. Breakfast by hotel was ok, not much of variety, but for the price of SGD50/night, there's nothing I can complain about. Overall a pleasant experience, would definitely head back to this hotel again the next time I visit Ipoh.

Reviewed September 02, 2018
10.0
Exceptional
Ng from Malaysia
Group
Superior Double or Twin Room
Stayed 1 night in January 2018

Underated hotel, it deserved more than 3 star”

Room are clean and very comfortable. Only problem are the toilet drain stuck and its smells awful..hope they fixed it asap. The other things that amazed me are the breakfast buffet ! There are many choice of breakfast that you can eat, nasi lemak, nasi kuning, ayam rendang, English breakfast, pancake, curry mee, chicken rice and much more... i was like.... WOW... how could you have such delicious breakfast and comfortable spacious room with only rm148 ? Believe me guys, this hotel is underated, it deserve more than 3 star. Best hotel i've stayed in ipoh.

Reviewed February 02, 2018
10.0
Exceptional
Peter from Malaysia
Family with teens
Stayed 1 night in May 2016

Very best hotel in Ipoh”

Very clean, spacious place, new, from the big facilities to the small facilities such as shampoo and shower gel, everything were absolutely so satisfied and best of the best.the air one quiet and cold as well .the parking lot was so convenience, the hotel has its own parking with many floors, nearby the shop and only walking distance to Ipoh Parade a big mall should go to....will come back again, highly recommended for those who visit to Ipoh....

Reviewed May 31, 2016
10.0
Exceptional
Muhamad from Malaysia
Business traveler
Superior Room
Stayed 1 night in October 2017

Dont judge the hotel by its exterior display”

From outside you might think twice to book to stay at this hotel. But once you step inside the room, you will impress by the new refurbishment that they had done. The view is another think that will make you live this hotel. The location is very strategic. Just few meters to several attraction. Numbers of hispter cafe nearby that you can reach by walking. The breakfast choice is good. The have egg counter like other 4-5 stars hotel. At the end you will feel worth with every penny you spent to stay at this hotel. Definitely will stay here when i come to ipoh next time.

Reviewed October 21, 2017

Dear Sir Warmest greeting from Hotel Excelsior Ipoh Thank you for your support and command, we will keep on effort and continue provide the guest expectation, Thank you and hope will see you soon. From Raymond Chu Sales & Marketing Manager

Responded October 25, 2017
Hotel Excelsior
10.0
Exceptional
Christo from Malaysia
Solo traveler
Superior Room
Stayed 1 night in January 2015

Wonderful Stay”

Friendly Staff, Nice Chinese Food, Simple and Nice Room

Is a marvellous stay at the Hotel Excelsior. Staff is knowledgeable and friendly. We are looking nice Chinese foods at surrounding area, one of the staff are helpful to inform us that is a Chinese Restaurant at 5th Floor. Food is nice and fair price, comfortable environment and service is right. Room design is simple, unfortunately room no sound proof. Room amenities, color are not touched at all. However, overall is good. Price is reasonable, definitely will come back.

Reviewed January 12, 2015
9.3
Exceptional
Wong from Malaysia
Family with teens
Stayed 2 nights in September 2015

Clean and Comfortable”

Clean, Comfort, Good Location

The hotel located in the city of Ipoh so food hunting was very convenient. The hotel previously was very old and worn but after they refurbish the whole building, I definitely look forward to stay there again on my next trip to Ipoh. Totally worth the revisit!

Reviewed October 20, 2015
9.2
Exceptional
Jennifer from Indonesia
Family with teens
Superior Room
Stayed 2 nights in August 2016

Big Room, Friendly Staff, Good Location”

The room is big, spacious, and clean. I see some ants around but overall acceptable. The staff is very friendly and fast service. I reached hotel and would like to rent car + driver for the next day, the bellboy able to assist my request within 15mins only. A lot of restaurant nearby and walking distance to Ipoh Parade (shopping mall). For the breakfast, the food options limited but acceptable. It is better to have breakfast at the hotel as very hard to find restaurant that open early morning.

Reviewed August 29, 2016
9.6
Exceptional
Samantha from Malaysia
Group
Stayed 2 nights in August 2016

Good location, friendly staff and most important it's clean”

I thought it was a very old hotel at first and did not want to stay here but after reading others review I tried because the reviews said this hotel is very clean and was newly renovated. Indeed it is good I'm definitely coming back to stay again my next round in Ipoh

Reviewed August 07, 2016
12345
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