Hotel Firenze
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8.3
Excellent
/10
(66 reviews)See what guests said
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • St. Mark's Square200 m
  • St Mark's Campanile210 m
  • St. Mark's Basilica Church260 m
  • Doges' Palace300 m
  • Bridge of Sighs360 m
  • Grand Canal460 m
  • Ponte di Rialto520 m
  • Gallerie dell’Accademia690 m
  • Chiesa di Santa Maria Gloriosa dei Frari880 m
  • Scuola Grande di San Rocco930 m
  • Free Wi-Fi

    Hotel Firenze

    1490 San Marco , San Marco, Venice, Italy, 30124 - See map

    This property is in high demand!

    Last booked 8 hours ago

    "Just like what we saw from other previous review, the hotel staff Andrea is super friendly and helpful."
    Yee B. - November 26, 2017
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent service
    8.6 rating for service
    Very good facilities on premise
    7.7 facilities on premise
    • Airport transfer

    • Located in heart of Venice

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Value for money7.9
    Distance to city center0,01km
    Location rating9.2
    Nearest airportVenice Marco Polo Airport (VCE)
    Distance to airport8.0 km

    Rooms available at Hotel Firenze

    7.7
    Very good
    Room comfort & quality
    Double Room
    Double Room
    ...
    • Room size: 17 m²/183 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Standard Triple Room with Extra Bed - Non-Smoking
    Standard Triple Room with Extra Bed - Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 21 m²/226 ft²
    • Street view
    • 1 single bed and 1 double b...
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    Single Room
    Single Room
    ...
    • Room size: 10 m²/108 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
      Enter dates to see prices
      Premier Room
      Premier Room
      ...
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        Standard Two-Bedroom Room
        Standard Two-Bedroom Room
        ...
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          Single Room
          Single Room
          ...
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            Studio
            Studio
            ...
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              Standard Quad
              Standard Quad
              ...
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                What people love about Hotel Firenze

                • 9.2
                  Exceptional

                  "Great hotel."

                  Agustinus

                  |

                  December 30, 2018

                • 8.4
                  Excellent

                  "Nice stay!"

                  THAIYOK

                  |

                  March 26, 2016

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                More about Hotel Firenze

                More about Hotel Firenze

                9.2
                Exceptional

                "The staff were exceptional."

                Agustinus

                |

                December 30, 2018

                An overview

                Show less

                Most talked about facilities

                Breakfast
                5 mentions
                Internet
                Check in/Check Out
                Housekeeping

                What they offer

                9.2
                Exceptional

                "We would stay here again."

                Agustinus

                |

                December 30, 2018

                View all reviews
                Show less

                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Breakfast options

                Continental
                Italian
                Vegetarian
                Gluten-free

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                What guests think of this property

                Overall rating
                9.1
                Exceptional
                From 786 reviews
                Provided by verified guests of
                Agoda Reviews (66)Booking.com Reviews (720)
                Rating via Agoda8.3
                /
                10
                Cleanliness8.6
                Facilities7.7
                Location9.2
                Room comfort and quality7.7
                Service8.6
                Value for money7.9
                High score for Venice

                Most recent reviews for Hotel Firenze

                Group
                Stayed 1 night in November 2019
                Double Room
                Exceptional10.0
                Great location.Exceptional Hotel with wonderful staff.As we had to catch an early morning water taxito the airport (05:30) the staff arranged to have a take out breakfast prepared.Lyle the Night Manager even assisted us in carrying our luggage to the Pier.A nice way to end our Mediterranean holiday, We highly recommend this Hotel, Thank You Terry,Ricardo and Lyle. Wayne and Mary Ellen London Ont Canada
                Waynefrom CanadaReviewed November 09, 2019
                Couple
                Stayed 3 nights in August 2019
                Double Room
                Exceptional10.0
                Perfect for what we required for 3 daysLocation
                Ellenfrom AustraliaReviewed September 22, 2019
                Couple
                Stayed 2 nights in July 2019
                Double Room
                Review score4.4
                Not clean...We found a roach on our bed and when told the concierge, he said it was not his problem. There were also piles of laundry in the hallways during the three days we were in the hotel. Don’t recommend this hotel to anyone.
                reneefrom United StatesReviewed July 12, 2019
                Couple
                Stayed 3 nights in January 2019
                Double Room
                Exceptional9.6
                Excellent location very friendly staffWe had a very good stay at Firenze Hotel, the staff is very friendly, always smiling and willing to help. We were very happy to receive an upgraded room for a small difference, because my husband is very tall and we needed a bigger bed. The room is very nice and cosy, clean and it has all the amenities you need and you even get some complementary sweets upon your arrival. There is also a rooftop terrace, were you can enjoy an evening drink and some snacks. The breakfast was very good, there is a very nice and friendly lady that helps you with a nice fresh espresso that you can enjoy along some fresh croissants. The reception also offered us a breakfast box, because we had to leave very early in the morning. We really recommend this hotel, we hope to come back soon!
                Gabrielafrom RomaniaReviewed January 27, 2019
                Family with young children
                Stayed 2 nights in December 2018
                Quadruple Standard
                Exceptional9.2
                great hotel. Thin walls. Not for families with young kidsGreat hotel. The staff were exceptional. We had a complaint for our kids talking at 4-5am due to jetlag. The staff were apologetic while passing on the complaints as they know kids are kids. While the noise were minimal, the hotel is quite small and you could hear everything. We would stay here again. Perhaps when the kids are a little older :)
                Agustinusfrom AustraliaReviewed December 30, 2018

                Reviews of Hotel Firenze from real guests

                Overall rating
                9.1
                Exceptional
                From 786 reviews
                Provided by verified guests of
                Agoda Reviews (66)Booking.com Reviews (720)
                Rating via Agoda8.3
                /
                10
                Cleanliness8.6
                Facilities7.7
                Location9.2
                Room comfort and quality7.7
                Service8.6
                Value for money7.9
                High score for Venice
                Rating
                9+ Exceptional (15)
                8-9 Excellent (19)
                7-8 Very Good (10)
                6-7 Good (5)
                <6 Below Expectation (5)
                Time of the year
                Mar - May (9)
                Jun - Aug (17)
                Sep - Nov (9)
                Dec - Feb (19)
                All guests (66)
                All room types
                All languages

                Show reviews that mention 

                Showing 54 verified guest comments
                123
                10.0
                Exceptional
                Wayne from Canada
                Group
                Double Room
                Stayed 1 night in November 2019

                Great location.Exceptional Hotel with wonderful staff.As we had to catch an early morning water taxi”

                to the airport (05:30) the staff arranged to have a take out breakfast prepared.Lyle the Night Manager even assisted us in carrying our luggage to the Pier.A nice way to end our Mediterranean holiday, We highly recommend this Hotel, Thank You Terry,Ricardo and Lyle. Wayne and Mary Ellen London Ont Canada

                Reviewed November 09, 2019
                10.0
                Exceptional
                Ellen from Australia
                Couple
                Double Room
                Stayed 3 nights in August 2019

                Perfect for what we required for 3 days”

                Location

                Reviewed September 22, 2019
                4.4
                renee from United States
                Couple
                Double Room
                Stayed 2 nights in July 2019

                Not clean...”

                We found a roach on our bed and when told the concierge, he said it was not his problem. There were also piles of laundry in the hallways during the three days we were in the hotel. Don’t recommend this hotel to anyone.

                Reviewed July 12, 2019
                9.6
                Exceptional
                Gabriela from Romania
                Couple
                Double Room
                Stayed 3 nights in January 2019

                Excellent location very friendly staff”

                We had a very good stay at Firenze Hotel, the staff is very friendly, always smiling and willing to help. We were very happy to receive an upgraded room for a small difference, because my husband is very tall and we needed a bigger bed. The room is very nice and cosy, clean and it has all the amenities you need and you even get some complementary sweets upon your arrival. There is also a rooftop terrace, were you can enjoy an evening drink and some snacks. The breakfast was very good, there is a very nice and friendly lady that helps you with a nice fresh espresso that you can enjoy along some fresh croissants. The reception also offered us a breakfast box, because we had to leave very early in the morning. We really recommend this hotel, we hope to come back soon!

                Reviewed January 27, 2019
                9.2
                Exceptional
                Agustinus from Australia
                Family with young children
                Quadruple Standard
                Stayed 2 nights in December 2018

                great hotel. Thin walls. Not for families with young kids”

                Great hotel. The staff were exceptional. We had a complaint for our kids talking at 4-5am due to jetlag. The staff were apologetic while passing on the complaints as they know kids are kids. While the noise were minimal, the hotel is quite small and you could hear everything. We would stay here again. Perhaps when the kids are a little older :)

                Reviewed December 30, 2018
                8.4
                Excellent
                Yee from Malaysia
                Group
                Triple Room
                Stayed 2 nights in November 2017

                Extra local experience from helpful and friendly staff”

                The hotel is at a good location and it fits our budget. The hotel staff are very friendly. Just like what we saw from other previous review, the hotel staff Andrea is super friendly and helpful. He provided us with very valuable information on how we should experience Venice. We had our first experience witnessing an opera rehearsal, that was very special. We also visited the self-proclaimed "most beautiful bookstore in the world", based on Andrea's recommendation. Overall room is good enough for the 3 of us though it would be even better if it was slightly bigger so that we had more space to work around luggage of 3 persons.

                Reviewed November 26, 2017
                10.0
                Exceptional
                Eslynne from Australia
                Couple
                Double Room
                Stayed 2 nights in July 2017

                A Venice Gem”

                Absolutely loved this hotel, perfect location, amazing staff, lovely rooms. We were offered an upgrade (at a cost) to a larger room with a large terrace, which we accepted, as the original room was very small although still beautifully furnished. The best thing about this hotel though is the wonderful staff. Nothing was too much trouble.

                Reviewed July 24, 2017
                6.0
                Jaena from South Korea
                Couple
                Double Room
                Stayed 1 night in April 2014

                Good”

                Good condition

                Reviewed November 09, 2016
                8.4
                Excellent
                THAIYOK from Singapore
                Solo traveler
                Double Room
                Stayed 4 nights in March 2016

                Great”

                Nice stay!

                Reviewed March 26, 2016
                6.0
                Hyun from Australia
                Couple
                Double Room
                Stayed 2 nights in January 2016

                Average service”

                Stay away from Non-refundable rooms if your itinerary is not certain..

                Reviewed January 29, 2016
                8.0
                Excellent
                Keith from Australia
                Couple
                Double Room
                Stayed 2 nights in August 2015

                Great Hotel real value for money”

                Price,room, friendly staff

                Excellent value for money

                Reviewed September 24, 2015
                7.3
                Very good
                Weng from Malaysia
                Couple
                Double Room
                Stayed 3 nights in August 2015

                Small hotel woth great location”

                Easy to locate, Great Advice from Andre, Strategic location

                This is a small cozy hotel with tiny rooms typical of Venice. Our room has no windows opening to the outside so my advise for those wanting a more comfortable stay to opt for the more expensive bigger rooms facing the main street facing all the high end stores. Having said that everything else seems trivial compared to the great advice given by the duty manager Andre on food(especially where to find good and reasonably priced food) and places to visit. ANDRE ROCKS!

                Reviewed September 14, 2015
                9.3
                Exceptional
                sanny from Brunei Darussalam
                Family with teens
                Triple Room
                Stayed 3 nights in August 2015

                Fantastic travelling experience made even better”

                Extremely friendly staff. Good location. Unique room designs

                Look out for Andrea when you are staying at the hotel who was extremely helpful in making sure we are getting true Venetian experience during our stays. Introduced us to restaurants locals normally go to which we thoroughly enjoyed.even booked the restaurants and taxi etc for us. Other staff members were very friendly too. Hotel is on the small side but all the other experiences made up for it and a bit more. Beds were even made during our short drinks at the terrace. A stone throw from San Marco Piazza. Would definitely visit Venice again and of course stay in Hotel Firenze

                Reviewed August 18, 2015
                8.3
                Excellent
                Claudine from Singapore
                Group
                Triple Room
                Stayed 1 night in August 2015

                Friendly staff, good location”

                The staff were friendly and helpful. The location is great but you need to alight at the right water stop.

                It was warmth and great hospitality. Near to all the luxury shops and San Marco Basilica.

                Reviewed August 08, 2015
                9.7
                Exceptional
                Walter from United States
                Family with young children
                Double Room
                Stayed 2 nights in July 2015

                A perfect Venice hotel”

                the staff was outstanding. excellent location for tourism. Tasty breakfast.

                Wonderful

                Reviewed July 26, 2015
                7.0
                Very good
                Nan from China
                Couple
                Double Room
                Stayed 2 nights in July 2015

                Great Location, Nice Staff”

                Location, Staff

                The location is great, staffs there are very friendly and helpful. The room is too small which is hard to open the luggage, and the breakfast was the worst breakfast I've been had during the 2 weeks Italy travel within 5 hotels, the 2nd day we went out to buy breakfast by ourselves.

                Reviewed July 21, 2015
                8.0
                Excellent
                Raymond from Australia
                Couple
                Double Room
                Stayed 1 night in May 2015

                3 star hotel in 5 star location.”

                Location. The room decor. Oh the location.

                Just a one night stop in the heart of Venice as we had a full day tour booked. Our main base was in Mestre. To find the place was a little tricky as it is just off the main road. Very small reception area. The room was gorgeously decorated though and we had three windows opening up to the street below. Don't miss the roof top terrace. We only saw it the day we left but a drink or two up there at night would be magic.

                Reviewed June 05, 2015
                8.3
                Excellent
                WONG from Hong Kong
                Couple
                Double Room
                Stayed 3 nights in March 2015

                Comfortable”

                Good location, nice staff, comfortable
                Reviewed March 12, 2015
                9.3
                Exceptional
                Judith from Australia
                Solo traveler
                Single Room
                Stayed 5 nights in February 2015

                Excellent position”

                Location, friendliness, welcome

                Level access from the vaporetto with the right directions (not Google's). Two minutes from San Marco and walking distance from almost everywhere. Warm welcome. Good breakfast. My only problem was that I could hear everything in the room next door and for the first 2 nights the people were rather loud. Make sure you have a room with bathrooms between you and the next room. Otherwise recommend without reservation.

                Reviewed March 01, 2015
                8.0
                Excellent
                ritika from India
                Couple
                Double Room
                Stayed 2 nights in February 2015

                location is good and hotel is clean & comfortable”

                location

                The rooms are small but not uncomfortably so. Most importantly they are clean and comfortable.the location is great as you as good as staying in san marco square. We were woken up with the bells tolling in the square which for me is a beautiful thing. Do make sure to get a higher room or courtyard facing room if you are a light sleeper. There is some noise in the morning from the streets. But that wasnt much of an issue for us as were exhausted by the end of the day. We actually loved the street view with the carvinal festivites happening right down. Andreas at the reception is good to give u tips abt the city if you havent done much research beforehand . Hotel was expensive but when is venice cheap? The whole city is expensive and this is a good place for the cute clean rooms and gr8 location

                Reviewed February 15, 2015
                123
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                Hotel Firenze
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                • Exceptional location
                • St. Mark's Square
                • Venezia Santa Lucia Train Station is within 1.47 km