Hotel GEN
Hotel GEN
Hotel GEN
Hotel GEN
Hotel GEN
Hotel GEN
Hotel GEN
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7.8

Very good
/10
(77 reviews)See what guests said
Housekeeping1
See map

7.3

Very good

Location rating score

Very good location - Inside city center
Parking
Available
Popular landmarks
Barrio Lastarria 1.0 km
Castillo Hidalgo 1.2 km
Patio Bellavista 1.5 km
La Chascona Casa Museo 1.8 km
Museo Chileno de Arte Precolombino 1.8 km
Cerro San Cristobal 2.5 km
Museo de la Memoria y los Derechos Humanos 4.2 km
Sky Costanera 4.4 km
Parque Araucano 7.5 km
Museo Interactivo Mirador 8.2 km
Nearby landmarks
Mall Plaza Tobalaba 90 m
Sofa Centro Cultural 150 m
CMT 160 m
Iglesia Nueva Apostolica 210 m
Iglesia de Dios Metropolitana 210 m
Iglesia Evangelica Bautista Argomedo 260 m
Monasterio Agustinas de la Limpia Concepcion 290 m
Estacionamiento Santa Isabel 410 m
Bionet S.A. 500 m
Capilla Nuestra Senora de la Pasion 520 m
Free Wi-Fi

Hotel GEN

Avenida Portugal 415, Santiago, Santiago, Chile, 8330297 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

  • Daily housekeeping

Value for money7.2
Distance to city center2.0 km
Location rating7.3
Nearest airportComodoro Arturo Merino Benítez Airport (SCL)
Distance to airport15.7 km

Rooms available at Hotel GEN

Standard Double or Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Single
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Junior Suite Triple
...
  • Non-smoking
  • Shower
Enter dates to see prices
Executive Double Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
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Superior King Room
...
  • Room size: 32 m²/344 ft²
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Suite
...
  • Balcony/terrace
  • Kitchenette
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Superior Double Room
...
  • Balcony/terrace
Enter dates to see prices
Executive Twin Room
...
  • Balcony/terrace
Enter dates to see prices
2 Beds
...
    Enter dates to see prices

    Frequently asked questions

    Does Hotel GEN have a hot tub?

    A hot tub is one of the facilities available at Hotel GEN.

    How much does it cost to stay at Hotel GEN?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Hotel GEN?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

    How do I get to Hotel GEN?

    Hotel GEN is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Hotel GEN has a car park available for guests.

    Is breakfast offered at Hotel GEN?

    Wake up to a great continental breakfast at Hotel GEN. Adults can enjoy breakfast offered with an additional charge of 7143 CLP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at Hotel GEN?

    Hotel GEN does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Hotel GEN?

    Matta is the closest train, metro, or bus station, about 1.3 km away from Hotel GEN.

    What restaurants are nearby Hotel GEN?

    Hotel GEN is located in Santiago, famous for good restaurants such as La Gra Hotel Gen, Yamato Sushi and Mikan Sushi.

    What popular shopping places are close to Hotel GEN?

    Hotel GEN is located in Santiago area which features shopping places such as Mall Plaza Tobalaba, Casa Berri and Galeria del Mundo Andino.

    What are popular attractions near Hotel GEN?

    Guests at Hotel GEN can easily visit Museo de la Memoria y los Derechos Humanos, Museo Chileno de Arte Precolombino and Barrio Lastarria located in the Santiago area.

    What popular natural sightseeing spots are close to Hotel GEN?

    Hotel GEN is located in the Santiago area, which is famous for natural sightseeing destinations such as Quillay.

    Show more questions
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    Explore the neighborhood

    Property ranking|Compared to 617 Santiago properties
    See all rankings
    Room comfort score
    7.1/10
    Value for money score
    7.2/10
    Location score
    7.3/10
    Service score
    7.1/10
    Better than
    98
    %
    of Santiago properties
    Better than
    97
    %
    of Santiago properties
    Better than
    97
    %
    of Santiago properties
    Better than
    97
    %
    of Santiago properties
    Overall rating:

    7.8

    Very good
    77 reviews
    Cleanliness
    7.2
    Facilities
    6.5
    Location
    7.3
    Read all reviews >
    More about Hotel GEN

    More about Hotel GEN

    If what you're looking for is a conveniently located hotel in Santiago, look no further than Hotel GEN. With its location just 2.0 km from the city center and from the airport, this 4.5-star hotel attracts numerous travelers each year. This modern hotel is in the vicinity of popular city attractions such as Mall Plaza Tobalaba, Sofa Centro Cultural, Iglesia Nueva Apostolica.

    Hotel GEN also offers many facilities to enrich your stay in Santiago. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park.

    The ambiance of Hotel GEN is reflected in every guestroom. internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, mini bar are just some of the facilities that can be found throughout the property. The hotel offers wonderful recreational facilities such as hot tub, fitness center, outdoor pool, spa, massage to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the Hotel GEN.

    Show less
    Amenities and facilities
    Good
    Facilities

    6.5

    Most talked about facilities

    Breakfast

    1 mention

    Housekeeping

    1 mention

    Languages spoken

    • English
    • Italian
    • Portuguese
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Hot tub
    • Massage
    • Spa
    • Swimming pool [outdoor]
    • Tours

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • Pets allowed

    Getting around

    • Airport transfer
    • Car park [on-site]

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Air conditioning
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • In-room safe box
    • Microwave
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    Location
    Avenida Portugal 415, Santiago, Santiago, Chile, 8330297
    Very good
    Location

    7.3

    Airports

    • Comodoro Arturo Merino Benítez Airport (SCL)
      15.7 km
    • De La Independencia Airport (QRC)
      81.8 km

    Public transportation

    • Matta
      1.4 km
    • Puente Cal y Canto
      2.2 km

    Hospital or clinic

    • CMT
      160 m

    Cash withdrawal

    • ATM
      620 m
    What's nearby

    Popular landmarks

    • Barrio Lastarria
      1.0 km
    • Castillo Hidalgo
      1.2 km
    • Patio Bellavista
      1.5 km
    • La Chascona Casa Museo
      1.8 km
    • Museo Chileno de Arte Precolombino
      1.8 km
    • Cerro San Cristobal
      2.5 km
    • Museo de la Memoria y los Derechos Humanos
      4.2 km
    • Sky Costanera
      4.4 km
    • Parque Araucano
      7.5 km
    • Museo Interactivo Mirador
      8.2 km

    Nearby landmarks

    • Mall Plaza Tobalaba
      90 m
    • Sofa Centro Cultural
      150 m
    • CMT
      160 m
    • Iglesia Nueva Apostolica
      210 m
    • Iglesia de Dios Metropolitana
      210 m
    • Iglesia Evangelica Bautista Argomedo
      260 m
    • Monasterio Agustinas de la Limpia Concepcion
      290 m
    • Estacionamiento Santa Isabel
      410 m
    • Bionet S.A.
      500 m
    • Capilla Nuestra Senora de la Pasion
      520 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%. Foreign business travelers who require a printed invoice will also be charged the additional 19% regardless of the length of their stay in Chile.
      This fee is not automatically calculated in the total costs for the reservation.
    • Please note that this is a non-smoking hotel. However, there are designated smoking areas available for your convenience.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Distance from city center2.0 km

    Extras

    • Breakfast charge (unless included in room price)7143 CLP

    The property

    • Number of rooms 243
    • Room voltage220

    Reviews of Hotel GEN from real guests

    Provided by verified guests of Agoda
    7.0
    /
    10
    Cleanliness7.2
    Facilities6.5
    Location7.3
    Room comfort and quality7.1
    Service7.1
    Value for money7.2
    High score for Santiago
    Rating
    9+ Exceptional (2)
    8-9 Excellent (8)
    7-8 Very Good (8)
    6-7 Good (5)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (8)
    Jun - Aug (6)
    Sep - Nov (9)
    Dec - Feb (9)
    All guests (48)
    All languages

    Show reviews that mention 

    Showing 32 verified guest comments
    12
    8.0
    Excellent
    Derk from Netherlands
    Business traveler
    Standard Double or Twin
    Stayed 1 night in December 2011

    Cool hotel”

    Rooftop pool with fantastic view

    I really like this modern hotel. It represents what Santiago de Chile should represent: young , modern and quality. I will stay here again.

    Reviewed December 19, 2011

    See room deals

    7.0
    Very good
    Sandra from Canada
    Family with teens
    Standard Double or Twin
    Stayed 1 night in March 2013

    Very comfortalble with friendly staff”

    Location was goo, the staff was helpful and the room was clean

    We found the location very good, the room clean and if you were staying for any length of time there was a fridge and stove. The staff were very accomodating and helpful with information on the Santiago area.

    Reviewed April 25, 2013

    See room deals

    9.3
    Exceptional
    Willy from Norway
    Family with teens
    Junior Suite Triple
    Stayed 1 night in February 2013

    Great hotel and good service”

    Fantastic pool at 25th Florø

    We really enjoyed our stay in this hotel. The breakfast was really good with a lot of fresh fruit. Walking distance to main street.

    Reviewed February 25, 2013

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    4.8
    Martin from Australia
    Couple
    Stayed 3 nights in June 2019

    Disappointing property”

    We booked this room for our final few days in Santiago. The photos on Agoda looked better than the room itself. The pool was not open when we stayed and room was dirty

    Reviewed March 08, 2020

    See room deals

    8.0
    Excellent
    Ali from Australia
    Solo traveler
    Executive Double Room
    Stayed 1 night in November 2019

    Nice place!”

    As my first night here it was convenient and a clean apartment hotel. The bed is very comfortable and has a balcony which was nice to look out. Overall a nice place and walking distance to places

    Reviewed November 08, 2019

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    5.0
    Rahul from New Zealand
    Couple
    Standard Double or Twin
    Stayed 1 night in May 2012

    Comedy of errors”

    Funny place, reasonably priced

    one of the more interesting hotel experiences we have had in recent years. got what we paid for i guess! got off from the taxi with 5 pieces of luggage right in front of the main door with 2 staff watching but were not offered help, they happily watched as we struggled to get thru the main door with all our luggage. check-in took ages, approx 20mins and no one seemed to be in any hurry. after check-in the staff offered to send our luggage to the room. incidentally the same staff who had been watching as we had entered we were given a room with 2 single beds altho we checked-in as a couple. they somehow blamed it on agoda and were unable to find a room with double-bed to swap us into. the room was a 1 br apartment with kitchen. mwave/oven/stove/chimney/sink etc. were all there but no utensils whatsoever. we found it amusing that the place only had 1 glass, yes just 1 glass and nothing else, no spoons, cutlery, plates etc. etc. in all the storage space in the kitchen the 1 glass was nicely placed in the middle of the shelf it was cloudy and raining while we were there so no hot water as the building uses solar panels to heat water. interestingly they dont seem to have a fallback to electric water-heating for those sunless days. the room otherwise looked quite new and well furnished. when we asked for a power-adapter to charge a phone we were asked to buy one from reception. overall once we got used to the slightly unusual ways of this place we didn;t find it too bad. the pool on the terrace is pretty but without heating its too cold to use in winter. breakfast (included) was ok with scrambled egg as the cooked option. taxi drivers waiting outside the main door were a bit annoying as they tried to poach whoever happened to walk out. overall pretty good looking apartments in a decent location but managed poorly.

    Reviewed June 02, 2012

    See room deals

    7.0
    Very good
    Cissie from Sweden
    Business traveler
    Standard Single
    Stayed 1 night in December 2011

    Good localtion,rooms with balcony but slow service”

    Walking distance to the centre but not in the centre. Have balconies and a roof top pool

    I loved the balcony, the room and the price is very reasonably. However the service was very, very slow.

    Reviewed December 20, 2011

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    8.3
    Excellent
    Adrian from Australia
    Couple
    Standard Double or Twin
    Stayed 4 nights in September 2012

    Nice hotel abd helpful service”

    nice refurbished rooms

    Staff very will to assist in any request and very patient with English speaking guests.

    Reviewed October 15, 2012

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    8.3
    Excellent
    William from Canada
    Couple
    Standard Single
    Stayed 1 night in January 2015

    Great”

    Location, location, location

    We are booked for three more nights in January.

    Reviewed January 23, 2015

    See room deals

    7.6
    Very good
    Tai from Hong Kong SAR, China
    Group
    Standard Twin Special + Breakfast - 2 Beds Requested
    Stayed 1 night in March 2019

    Good hotel”

    Good hotel

    Reviewed June 21, 2019

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    8.4
    Excellent
    marilou from Australia
    Solo traveler
    Executive Double Room
    Stayed 1 night in July 2019

    Excellent”

    Staff are very helpful

    Reviewed July 30, 2019

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    4.3
    Roger from Australia
    Couple
    Standard Double or Twin
    Stayed 3 nights in December 2012

    Well located but badly maintained”

    Good quiet location helpful staff

    Stayed in a 2 bedroom suite which would have been to small for more than 1 couple The small bedroom used to put bags etc. Only 3 glasses were provided, apart from knives, forks and spoons no other cutlery not even a bottle opener. TV was located in the bedroom none in living area so had to lie on bed to watch. Poorly maintained - convertable lounge in living area would not stay up, safety handle in shower coming away from wall. Would not return.

    Reviewed December 20, 2012

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    7.2
    Very good
    MOHD from Malaysia
    Group
    Stayed 9 nights in October 2019

    nice place”

    nice & good location

    Reviewed October 30, 2019

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    5.0
    angela from United States
    Solo traveler
    Standard Double or Twin
    Stayed 2 nights in October 2014

    Another hotel experience ”

    Free breakfast other that rooms didn't look like what shown on the website : first room you couldnt turn around in the room without hitting the wall

    3days

    Reviewed October 24, 2014

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    7.0
    Very good
    Siu from Hong Kong SAR, China
    Couple
    Standard Double or Twin
    Stayed 1 night in July 2014

    Conveniently located.”

    Large and comfortable room.
    Reviewed July 15, 2014

    See room deals

    5.6
    Gloria from Norway
    Family with young children
    Superior Triple Room
    Stayed 5 nights in December 2019

    Above average”

    Una habitación grande para una familia con niños. El personal de recepción y limpieza muy amables. Las alfombras e iluminación dejan mucho que desear. El desayuno es muy básico y la atención no es muy buena ahí. Buena vista panorámica de la ciudad desde el piso 25. Pero se deben mejorar muchas cosas.

    Reviewed December 21, 2019

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    9.6
    Exceptional
    gisele
    Couple
    Stayed 4 nights in April 2019

    Muy bueno ”

    Podíamos llegar caminando a muchos lugares importantes qué hay q conocer zona tranquila muy recomendable

    Reviewed April 29, 2019

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    8.4
    Excellent
    Natalia from Argentina
    Solo traveler
    Stayed 1 night in September 2017

    Muy buen DEPARTAMENTO ”

    El alojamiento NO ES UN HOTEL , es un DEPARTAMENTO. No deberia indicarse como Hotel al momento de hacer la oferta, porque en mi caso llegué a alojarme de noche porque estaba de paso y tuve que salir a buscar algún lugar para cenar. El DEPARTAMENTO es muy confortable y totalmente recomendable para dos personas.

    Reviewed September 11, 2017

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    2.8
    Sergio from Argentina
    Family with young children
    Stayed 1 night in August 2017

    Acceptable”

    Servicio Pésimo, no tenían mi reserva y cuando conseguí el cuarto la llave no abrió por lo que tuve que rentar otro cuarto mas caro.

    Reviewed September 04, 2017

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    7.7
    Very good
    MARCOS from Spain
    Business traveler
    Standard Double or Twin
    Stayed 1 night in May 2013

    Personal muy amable, muy atento”

    personal, habitación grande, wifi

    La verdad, llegamos muy tarde al hotel y el día siguiente muy temprano el vuelo, así que disfrutamos muy poco en este hotel. Pedimos sandwich para cenar porque después de medianoche no había nada más, la porción muy muy grande, llena mucho, pero sabor normal. La cama muy cómoda. wifi conecta bien.

    Reviewed May 22, 2013

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    12
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