Hotel GEN

Hotel GEN

Avenida Portugal 415, Santiago, Santiago, Chile, 8330297
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 Hotel GEN
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     Hotel GEN

    Hotel GEN Reviews

    6.8
    Good
    /10
    (26 reviews)See what guests said

    Things you’ll love about Hotel GEN

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Good
    Location
    6.7
    See map
    Value for money7.1
    Distance to city center2.0 km
    Location rating6.7
    Nearest airportComodoro Arturo Merino Benítez Airport (SCL) - Chile
    Distance to airport15.7 km

    Rooms available at Hotel GEN

    Standard Double or Twin
    Standard Double or Twin
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    One-Bedroom Apartment
    One-Bedroom Apartment
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
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      Junior Suite Triple
      Junior Suite Triple
      ...
      • Non-smoking
      • Shower
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      Superior King Room
      Superior King Room
      ...
      • Room size: 32 m²/344 ft²
      • Balcony/terrace
      • 1 super king bed
      Enter dates to see prices
      Executive Twin Room
      Executive Twin Room
      ...
      • Bathtub
      • 2 single beds
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      Superior Triple Room
      Superior Triple Room
      ...
      • 3 single beds or 2 single b...
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      Standard Suite
      Standard Suite
      ...
      • Bathtub
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      Executive Double
      Executive Double
      ...
      • Bathtub
      Enter dates to see prices
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      More about Hotel GEN

      More about Hotel GEN

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Hotel GEN from real guests

      Agoda Reviews (26)Booking.com Reviews (29)
      6.8
      /
      10
      Cleanliness7.2
      Facilities5.3
      Location6.7
      Room comfort and quality7.1
      Service7.0
      Value for money7.1
      Provided by verified guests of Agoda
      All languages
      All guests (26)
      All room types
      Showing 21 verified guest comments
      12
      8.3
      Excellent
      William from Canada
      Couple
      Standard Single
      Stayed 1 night in January 2015

      Great”

      Location, location, location

      We are booked for three more nights in January.

      Reviewed January 23, 2015
      5.0
      angela from United States
      Solo traveler
      Standard Double or Twin
      Stayed 2 nights in October 2014

      Another hotel experience ”

      Free breakfast other that rooms didn't look like what shown on the website : first room you couldnt turn around in the room without hitting the wall

      3days

      Reviewed October 24, 2014
      7.0
      Very good
      Siu from Hong Kong
      Couple
      Standard Double or Twin
      Stayed 1 night in July 2014

      Conveniently located.”

      Large and comfortable room.
      Reviewed July 15, 2014
      7.0
      Very good
      Sandra from Canada
      Family with teens
      Standard Double or Twin
      Stayed 1 night in March 2013

      Very comfortalble with friendly staff”

      Location was goo, the staff was helpful and the room was clean

      We found the location very good, the room clean and if you were staying for any length of time there was a fridge and stove. The staff were very accomodating and helpful with information on the Santiago area.

      Reviewed April 25, 2013
      9.3
      Exceptional
      Willy from Norway
      Family with teens
      Junior Suite Triple
      Stayed 1 night in February 2013

      Great hotel and good service”

      Fantastic pool at 25th Florø

      We really enjoyed our stay in this hotel. The breakfast was really good with a lot of fresh fruit. Walking distance to main street.

      Reviewed February 25, 2013
      4.3
      Roger from Australia
      Couple
      Standard Double or Twin
      Stayed 3 nights in December 2012

      Well located but badly maintained”

      Good quiet location helpful staff

      Stayed in a 2 bedroom suite which would have been to small for more than 1 couple The small bedroom used to put bags etc. Only 3 glasses were provided, apart from knives, forks and spoons no other cutlery not even a bottle opener. TV was located in the bedroom none in living area so had to lie on bed to watch. Poorly maintained - convertable lounge in living area would not stay up, safety handle in shower coming away from wall. Would not return.

      Reviewed December 20, 2012
      8.3
      Excellent
      Adrian from Australia
      Couple
      Standard Double or Twin
      Stayed 4 nights in September 2012

      Nice hotel abd helpful service”

      nice refurbished rooms

      Staff very will to assist in any request and very patient with English speaking guests.

      Reviewed October 15, 2012
      5.0
      Rahul from New Zealand
      Couple
      Standard Double or Twin
      Stayed 1 night in May 2012

      Comedy of errors”

      Funny place, reasonably priced

      one of the more interesting hotel experiences we have had in recent years. got what we paid for i guess! got off from the taxi with 5 pieces of luggage right in front of the main door with 2 staff watching but were not offered help, they happily watched as we struggled to get thru the main door with all our luggage. check-in took ages, approx 20mins and no one seemed to be in any hurry. after check-in the staff offered to send our luggage to the room. incidentally the same staff who had been watching as we had entered we were given a room with 2 single beds altho we checked-in as a couple. they somehow blamed it on agoda and were unable to find a room with double-bed to swap us into. the room was a 1 br apartment with kitchen. mwave/oven/stove/chimney/sink etc. were all there but no utensils whatsoever. we found it amusing that the place only had 1 glass, yes just 1 glass and nothing else, no spoons, cutlery, plates etc. etc. in all the storage space in the kitchen the 1 glass was nicely placed in the middle of the shelf it was cloudy and raining while we were there so no hot water as the building uses solar panels to heat water. interestingly they dont seem to have a fallback to electric water-heating for those sunless days. the room otherwise looked quite new and well furnished. when we asked for a power-adapter to charge a phone we were asked to buy one from reception. overall once we got used to the slightly unusual ways of this place we didn;t find it too bad. the pool on the terrace is pretty but without heating its too cold to use in winter. breakfast (included) was ok with scrambled egg as the cooked option. taxi drivers waiting outside the main door were a bit annoying as they tried to poach whoever happened to walk out. overall pretty good looking apartments in a decent location but managed poorly.

      Reviewed June 02, 2012
      7.0
      Very good
      Cissie from Sweden
      Business traveler
      Standard Single
      Stayed 1 night in December 2011

      Good localtion,rooms with balcony but slow service”

      Walking distance to the centre but not in the centre. Have balconies and a roof top pool

      I loved the balcony, the room and the price is very reasonably. However the service was very, very slow.

      Reviewed December 20, 2011
      8.0
      Excellent
      Derk from Netherlands
      Business traveler
      Standard Double or Twin
      Stayed 1 night in December 2011

      Cool hotel”

      Rooftop pool with fantastic view

      I really like this modern hotel. It represents what Santiago de Chile should represent: young , modern and quality. I will stay here again.

      Reviewed December 19, 2011
      8.4
      Excellent
      Natalia from Argentina
      Solo traveler
      Stayed 1 night in September 2017

      Muy buen DEPARTAMENTO ”

      El alojamiento NO ES UN HOTEL , es un DEPARTAMENTO. No deberia indicarse como Hotel al momento de hacer la oferta, porque en mi caso llegué a alojarme de noche porque estaba de paso y tuve que salir a buscar algún lugar para cenar. El DEPARTAMENTO es muy confortable y totalmente recomendable para dos personas.

      Reviewed September 11, 2017
      2.8
      Sergio from Argentina
      Family with young children
      Stayed 1 night in August 2017

      Acceptable”

      Servicio Pésimo, no tenían mi reserva y cuando conseguí el cuarto la llave no abrió por lo que tuve que rentar otro cuarto mas caro.

      Reviewed September 04, 2017
      7.7
      Very good
      MARCOS from Spain
      Business traveler
      Standard Double or Twin
      Stayed 1 night in May 2013

      Personal muy amable, muy atento”

      personal, habitación grande, wifi

      La verdad, llegamos muy tarde al hotel y el día siguiente muy temprano el vuelo, así que disfrutamos muy poco en este hotel. Pedimos sandwich para cenar porque después de medianoche no había nada más, la porción muy muy grande, llena mucho, pero sabor normal. La cama muy cómoda. wifi conecta bien.

      Reviewed May 22, 2013
      8.3
      Excellent
      felipe from Argentina
      Couple
      Stayed 1 night in October 2011

      buena ubicacion y relacion precio calidad ”

      Se puede ir caminando al centro estando en un barrio tranquilo

      Buena relacion precio calidad, la vista desde la piscina es espectacular, la atencion es cordial . Tiene cochera para el auto

      Reviewed November 02, 2011
      8.0
      Excellent
      Diane from France
      Business traveler
      Standard Single
      Stayed 1 night in October 2014

      Rien à dire”

      Standing, emplacement, vue sur Santiago, piscine au dernier étage

      Une seule nuit passée. Pas utilisé le service de restauration (ni dîner ni petit-déjeuner). Hôtel propre, moderne, décoration sobre et moderne. Personnel accueillant et aidant. Pas assez chaud pour utiliser la piscine (extérieure), mais elle doit être très sympa en été (dernier étage, superbe vue sur Santiago et les montagnes autour).

      Reviewed November 05, 2014
      4.3
      Schletter from Austria
      Business traveler
      Standard Single
      Stayed 5 nights in May 2012

      Nahe zur City und doch ruhig”

      Gute WLAN Verbindung, großer Pool auf dem Dach mit klasse Sicht

      Zimmer sehr sauber, teilweise etwas abgenutztes Mobiliar. Lage zentrumsnah aber doch ruhig. Highlight ist die Aussicht vom Dachpool auf die City. Personal spricht sehr wenig Englisch (Spanisch Kenntnisse empfehlenswert) aber sehr freundlich und bemüht.

      Reviewed June 05, 2012
      8.3
      Excellent
      Nicole from Switzerland
      Couple
      Standard Double or Twin
      Stayed 3 nights in December 2011

      Coole Zimmer, leider ein kalter pool a. d. Dach...”

      Konstant gute Wifi verbindung und in der Naehe zur City...

      Die Ausstattung im Zimmer war besser als ueblicherweise. Mit Besteck, Kochgeschirr sowie einem Esstissch im Vorzimmer stand einem feinen und guenstigen Dinner am Abend nichts im Wege. Auf dem Dach kann man leider nur lauwarm baden und der Pool ist auch nur kalt, jedoch entschaedigt dafuer der Blick vom Dach des 25. Stocks. Gut waeren Spanisch Kenntnisse, denn nur zwei von 10 Angestellten konnten uns mit Englisch aushelfen...

      Reviewed December 21, 2011
      6.7
      Good
      Giordano from Italy
      Business traveler
      Standard Single
      Stayed 4 nights in March 2013

      ottimo per viaggi di affari”

      struttura, piscina, pulizia
      Reviewed March 26, 2013
      6.3
      Good
      Victor from Portugal
      Couple
      Standard Double or Twin
      Stayed 3 nights in April 2015

      Não vale o preço que se paga!”

      Localização, café da manhã, conforto do quarto.

      Boa, porém não vale o preço que se paga para o hotel. Existem vários outros hotéis em Santiago que valem mais a pena pagar o preço cobrado, do que o custo desse hotel.

      Reviewed April 23, 2015
      9.0
      Exceptional
      AOSHIMA from Japan
      Solo traveler
      Standard Single
      Stayed 1 night in August 2012

      スタッフサービス、部屋はとてもよかったです。”

      部屋が広く、シャワールームもきれいでした。

      ホテルの方はとても親切でした。 部屋はとても広く、きれいでした。 とくに、シャワールームはとてもきれいでした。 ただ、立地が少し遠かったですが、朝、中心街まで散歩するにはいい距離かもしれません。 夜は、中心街までは歩くのは難しいかも・・・。

      Reviewed September 01, 2012
      12
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