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Hotel Gerando
Hotel Gerando
Hotel Gerando
Hotel Gerando
Hotel Gerando
Hotel Gerando
Hotel Gerando

Removed from saved list

7.8

Very good

1,127 reviews

1,127 reviews

Housekeeping11
View2
Shops1

Hotel was perfect.

Annabelle
- Feb 19, 2022
See map

8.1

Excellent

Location rating score

Excellent location - 1.49 kilometers from city center
Popular neighborhood
Exceptional for walking
Walkable places
Marion Vidal

130 m

Maison Fond

130 m

L’Élysée-Montmartre

180 m

Mamie Blue

180 m

Ara Chocolat

190 m

Popular landmarks
Basilique du Sacre-Coeur de Montmartre

500 m

Montmartre

650 m

Louvre Museum

2.3 km

Musee d'Orsay Museum

2.9 km

La Sainte-Chapelle

3.0 km

Closest landmarks
Stomatologue

60 m

Dentiste

60 m

Cœur de Nature

280 m

Tati Department Store

280 m

Sipeasy

290 m

Newly renovated

Hotel Gerando

11 Rue Gerando, 9th - Opera, Paris, France, 75009 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 9th - Opera part of Paris, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Eiffel Tower. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Paris

Front desk [24-hour]

Newly renovated

140 meters to public transportation

500 meters to Basilique du Sacre-Coeur de Montmartre

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Luggage storage

Coffee shop

Safety deposit boxes

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Paris every 1 minutes on Agoda.com
Value for money6.9
Distance to city center3.9 km
Location rating8.1
Nearest airportParis-Le Bourget Airport (LBG)
Distance to airport9.8 km

Rooms available at Hotel Gerando

Single Room
...
  • Room size: 10 m²/108 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Twin Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 10 m²/108 ft²
Enter dates to see prices
Double Room
...
  • Room size: 10 m²/108 ft²
Enter dates to see prices
Single Room
...
    Enter dates to see prices
    Urban
    ...
    • Shower
    Enter dates to see prices
    Passion & Mystical Single
    ...
    • Shower
    Enter dates to see prices
    Passion Mini
    ...
    • Shower
    Enter dates to see prices
    Envy Suite
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Gerando?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Gerando?

    For those who wish to drive their own cars, Hotel Gerando has a car park that's close to the hotel. If you're looking for an easy way to get around Paris with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at Hotel Gerando?

    Wake up to a great buffet breakfast at Hotel Gerando. There's an additional charge of 6 EUR for adults and 9 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What is the smoking policy at Hotel Gerando?

    Hotel Gerando does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Hotel Gerando?

    The closest train, metro, or bus station is Anvers Metro Station, 140 m away from Hotel Gerando.

    What restaurants are nearby Hotel Gerando?

    Hotel Gerando’s neighborhood is 9th - Opera which includes popular restaurants such as Au Palais Du Grand Moghol, La Douzaine- Bar a Huitres and Ban Kun Siam.

    What popular shopping places are close to Hotel Gerando?

    Located in the 9th - Opera area, Hotel Gerando is close to great shopping choices like Galeries Lafayette Paris Haussmann, Marion Vidal and Mamie Blue.

    What are popular attractions near Hotel Gerando?

    Hotel Gerando is located in 9th - Opera area, which is famous for attractions such as Palais Garnier, Grevin Museum and Maison Fond.

    What popular natural sightseeing spots are close to Hotel Gerando?

    Hotel Gerando is located within 9th - Opera, which makes it conveniently close to natural sights including Enjöy.

    Show more questions
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    Explore the neighborhood

    What people love about Hotel Gerando

    • 9.6

      Exceptional

      "Hotel was perfect."

      Annabelle

      |

      February 19, 2022

    • 9.6

      Exceptional
      Staff 

      "Staff we very polite and helpful, room was clean, comfy beds."

      Annabelle

      |

      February 19, 2022

    • 9.6

      Exceptional
      Location

      "Great location, short walk from the Eurostar station, close to the metros and lovely cafes and restaurants on the doorstep."

      Annabelle

      |

      February 19, 2022

    Property ranking|Compared to 4,909 Paris properties
    See all rankings
    Room size
    11 sqm.
    Location score
    8.1/10
    Value for money score
    6.9/10
    Service score
    7.3/10
    Bigger than
    89
    %
    of Paris properties
    Better than
    88
    %
    of Paris properties
    Better than
    85
    %
    of Paris properties
    Better than
    85
    %
    of Paris properties
    Overall rating:

    7.8

    Very good
    1,127 reviews
    Cleanliness
    6.8
    Facilities
    6.1
    Location
    8.1
    Read all reviews >
    What travelers say they love:
    Would come back again as I loved the whole experience
    Annabelle from United Kingdom
    Couple
    More about Hotel Gerando

    More about Hotel Gerando

    Hotel Gerando

    Take advantage of the many attractions Paris has to offer with a stay at Hotel Gerando. Go beyond the touristy and get deeper into the offerings of Paris with a stay at Hotel Gerando, located merely 4.6 km from Eiffel Tower.
    Hotel Gerando offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Paris even more convenient. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
    For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
    Equipped with handy amenities, guestrooms at Hotel Gerando guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Gerando. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it.


    Around the property

    Take some time to explore Paris during your stay at the hotel. Engage in the city's best art at Louvre Museum located 2.3 km away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Arc de Triomphe located 3.8 km away, a must-see for anyone visiting Paris.


    Reasons to stay here

    Rooms don't get much cheaper than here, being less than 98% of the city's accommodation.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 90% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 89% of other accommodations in Paris.

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    Amenities and facilities
    Good
    Facilities

    6.1

    Most talked about facilities

    Breakfast

    5 mentions

    Housekeeping

    5 mentions

    Internet

    1 mention

    View

    1 mention

    Languages spoken

    • English
    • Arabic
    • French
    • Italian
    • Russian
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Cleanliness and safety

    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Coffee shop

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Elevator
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    Access

    • CCTV in common areas
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [nearby]
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Blackout curtains
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Smoke detector
    • Socket near the bed
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Continental
    Location
    11 Rue Gerando, 9th - Opera, Paris, France, 75009
    Excellent
    Location

    8.1

    Airports

    • Paris-Le Bourget Airport (LBG)
      9.8 km 27 min drive
    • Orly Airport (ORY)
      17.4 km 39 min drive

    Public transportation

    • Anvers Metro Station
      140 m 2 min walk
    • Funiculaire de Montmartre Funicular Station
      410 m

    Hospital or clinic

    • Stomatologue
      60 m

    Shopping

    • Galeries Lafayette Paris Haussmann
      1.4 km

    Convenience store

    • Carrefour Express
      2.2 km 14 min drive

    Cash withdrawal

    • ATM
      50 m 2 min walk
    What's nearby

    Popular landmarks

    • Basilique du Sacre-Coeur de Montmartre
      500 m
    • Montmartre
      650 m
    • Louvre Museum
      2.3 km
    • Musee d'Orsay Museum
      2.9 km
    • La Sainte-Chapelle
      3.0 km
    • Champs-Elysees
      3.1 km
    • Arc de Triomphe
      3.8 km
    • Luxembourg Gardens
      4.1 km
    • Eiffel Tower
      4.6 km

    Nearby landmarks

    • Stomatologue
      60 m
    • Dentiste
      60 m
    • Marion Vidal
      130 m
    • Maison Fond
      130 m
    • Anvers Metro Station
      140 m
    • L’Élysée-Montmartre
      180 m
    • Mamie Blue
      180 m
    • Ara Chocolat
      190 m
    • Le Trianon
      200 m
    • Le petit musee du chocolat
      230 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-in until00:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Distance from city center3.9 km
    • Travel time to airport (minutes)29

    Extras

    • Breakfast charge (unless included in room price)6 EUR
    • Daily Internet/Wi-Fi fee0 EUR

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges0
    • Number of floors6
    • Number of restaurants0
    • Number of rooms 42
    • Room voltage220
    • Most recent renovation2021

    Reviews of Hotel Gerando from real guests

    Provided by verified guests of Agoda
    7.1
    /
    10
    Cleanliness6.8
    Facilities6.1
    Location8.1
    Service7.3
    Value for money6.9
    High score for Paris
    Rating
    9+ Exceptional (43)
    8-9 Excellent (18)
    7-8 Very Good (35)
    6-7 Good (14)
    <6 Below Expectation (81)
    Time of the year
    Mar - May (33)
    Jun - Aug (32)
    Sep - Nov (71)
    Dec - Feb (55)
    All guests (477)
    All room types
    All languages

    Show reviews that mention 

    Showing 191 verified guest comments
    12345
    8.8
    Excellent
    Ethelind from Philippines
    Solo traveler
    Double Room
    Stayed 3 nights in July 2019

    Value for your Money”

    no aircon, only fan room. no other utilities except for toilet paper but it's understandable considering the price. small elevator but manageable. nice staff. i left my baggage when i checked out so i could continue touring the beautiful city of Paris. i want to go back to that city and i will gladly stay in this hotel again. very near the metro and walking distance to le sacre coeur.

    Reviewed December 03, 2019

    See room deals

    Hello, Thank you! Your feedback is greatly appreciated We have a great news, Our hotel was completely renovated! So hope you will come back soon and we're sure you will love it. Gerando's team

    Responded July 17, 2021
    Hotel Gerando
    8.0
    Excellent
    Shariffah from Malaysia
    Group
    Double Room
    Stayed 4 nights in January 2019

    Great location but small room and need maintenance. Need to climb stairs (10 steps) to get elevator.”

    Location is very near to Anvers Metro. Price reasonable but hotel need to be upgraded. We brought our 30kg luggage to get elevator (approx. 10 steps stair) to 3rd floor then need to bring luggage down 10 steps to get to room. So inconvenient for those carrying large luggage. Room bed not comfy, pillow too soft and wall paper in room tear every where. Toilet newly renovated, so its clean and good. Room quite tight for travelers who bring in large luggage. No tea /coffee/kettle. :( Halal pizza café is very near to this hotel & also many halal food 1 block away from this hotel. Good for muslim travelers. Staff hospitality is good. They help us to call for airport taxi for 2 taxis (9 of us with luggages). The taxi company at first agreed with Euro 85 & Euro 60. When reach the airport the drivers ask for Euro 90 & Euro 65. Do not know for what reason. However, we just pay them. Breakfast is reasonable for Euro 6 (1 croissant, 1 small baguette, butter, jam, 1 juice & 1 hot drink).

    Reviewed February 13, 2019

    See room deals

    10.0
    Exceptional
    BOULET from France
    Couple
    Double Room
    Stayed 2 nights in October 2019

    Hôtel agréable à Paris”

    Hôtel agréable, calme, chambre confortable dans un quartier que nous aimons bien. Bâtisse ancienne. Personnel très accueillant, toujours aimable et souriant. Nous avons pris l'habitude de loger dans cet hôtel (que nous avons découvert par hasard) à chaque fois que nous venons à Paris en transit pour l'aéroport ou pour du tourisme. Il se situe à proximité du Sacré Coeur, des restaurants sympas ... Merci Chantal et Frédéric

    Reviewed November 26, 2019

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    5.6
    Jess from Qatar
    Couple
    Double Room
    Stayed 1 night in December 2016

    A two star hotel with a two star performance”

    We only stayed here for a night because we needed a place near Basilica Sacre Coeur. Location is a 3 minute walk to the metro but we wouldn't advice walking to/from the metro or around the neighborhood late at night because of some drunkards hopping on/off in the station near the hotel. There was some initial misunderstanding about our Paris Museum Pass which we requested to be mailed in the Hotel before our arrival. The receptionist showed disinterest and very unmindful about our missing Paris Museum Passes. After three trips to the reception area, when I finally had the contact information of Paris Info, that was only when he realized that my passes were at the reception table all along. Hotel has a beautiful view of Parisian buildings or apartments. If you're staying in Montmartre for a couple of nights, then Hotel Gerando is an OK choice but I'm sure there's a better, cheaper option around the area.

    Reviewed January 07, 2017

    See room deals

    8.4
    Excellent
    Shariffah from Malaysia
    Group
    Twin Room
    Stayed 4 nights in January 2019

    Great Location but hotel need refurbishment & maintainance”

    Good: Location very Near to Anvers Metro. Halal food just infront of hotel i.e Pizza Time. Best pizza & other Italian menus. Staff very helpful. They help to request taxi to airport. Breakfast very simple for Euro 6. Bathroom renovated and clean. Bad: Mattress not comfy & pillow too soft. Hotel need maintenance for room wallpaper torn & no kettle in room. Lift available but not recommended for travelers with large luggage since we need to climb 10 steps to carry our huge luggage to get to lift and need to carry again when reach the room floor since lift is at 1/2 level at every floor.

    Reviewed January 28, 2019

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    9.2
    Exceptional
    Caitlin from United States
    Solo traveler
    Twin Room
    Stayed 3 nights in July 2018

    Exceptional”

    Window with a view, great cafe downstairs, out of the main drag and busier section of town, we thought this place was great! Its simple but easy and had everything we needed for our stay in Paris.

    Reviewed July 18, 2018

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    9.6
    Exceptional
    Angela from United States
    Couple
    Twin Room
    Stayed 1 night in February 2019

    Short Walking Distance to Train Station”

    Perfect cheap price and great location! Hotel staff was very kind and accommodating. One of the best cheap hotels we have stayed in.

    Reviewed February 22, 2019

    See room deals

    10.0
    Exceptional
    Sharon from United Kingdom
    Solo traveler
    Single Room
    Stayed 1 night in February 2020

    Exceptional”

    The picture on the site are not very good. Hotel Gérando is the best value for money, it’s not a luxury hotel but extremely clean, very comfortable and the staff were pleasant and helpful. I would definitely recommend it to any budgeted traveller!

    Reviewed February 06, 2020

    See room deals

    Hello, Thank you! Your feedback is greatly appreciated We have a great news, Our hotel was completely renovated! So hope you will come back soon and we're sure you will love it. Gerando's team

    Responded July 17, 2021
    Hotel Gerando
    6.4
    Good
    Wally from Philippines
    Couple
    Double Room
    Stayed 3 nights in October 2018

    Good”

    Room door opens only up to halfway only due to a narrow aisle you need to pass before getting to the rest of the bedroom. You need to be very cautious in order to get in especially if you have luggage’s. Very small space in room, shower, etc. - difficult to get around. Room area in description is quite misleading because of the unusable area which is the indoor aisle. Not all lights are functional. Carpet floor is dirty. Front desk staff was sleeping in the lobby when we checked out. The only thing going for this hotel is its location & price. Sacre Coaer, Bus Stations, and more are just nearby. I would be very explicit to friends when sharing the advantages & disadvantages of the hotel. Ultimately, it’s their choice. But for me, having experienced the experience already, I wouldn’t go back.

    Reviewed November 03, 2018

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    8.0
    Excellent
    Ethan from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in October 2019

    Good Value for Money”

    We only payed around 25 euro per night, which wasn't shabby considering how close we were to the centre (only 30 minutes walk to the Louvre). The bathrooms were indeed new and great. The bedroom and bed itself were clearly a bit old and shabby, so even though it was cleaned well the inevitable stains in old sheets and furniture made it feel dirty. This notwithstanding, the staff were great and if you're looking for a cheap place to stay, this is everything you could ask for at this price.

    Reviewed October 29, 2019

    See room deals

    Hello, Thank you! Your feedback is greatly appreciated We have a great news, Our hotel was completely renovated! So hope you will come back soon and we're sure you will love it. Gerando's team

    Responded July 17, 2021
    Hotel Gerando
    8.0
    Excellent
    Abdul from Malaysia
    Group
    Double Room
    Stayed 2 nights in June 2018

    Easy access to public transport”

    I love that this hotel was near The train station . Room was fine and love to have a balcony in our rooms . We didnt take the breakfast but overall it was ok

    Reviewed June 30, 2018

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    7.6
    Very good
    ryan from Philippines
    Couple
    Double Room
    Stayed 6 nights in August 2019

    Good location in Montmartre area, value for your money, clean and tidy. ”

    The hotel is good for couples or backpackers giving you value for your money. A small room but clean and tidy, except that the bathroom is tiny and lacking of shelf to put your soap and shampoo. Great location in Montmartre area with nearby metro stations in the vicinity.

    Reviewed September 07, 2019

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    4.8
    Andrea from Canada
    Couple
    Twin Room
    Stayed 2 nights in October 2019

    Avoid”

    I understand this is a budget hotel and you get what you pay for. However, that is not an excuse for the lack of cleanliness. The carpet and walls had many, many stains on it. Even if the building is old, that is okay but perhaps management can clean the walls and carpet? BED BUGS were definitely present as my husband got several bed bug bites the next morning and so we simply checked out of the hotel after 1 night, forgoing the additional night we had booked. We checked into another hotel which was much cleaner and didn't have bed bugs! The staff were okay and the location was excellent but the room was honestly so dirty, it could ruin one's time in Paris. The bed covers also had stains and some holes in it - indicating it wasn't washed and very old. Again, I understand this is a 2 star hotel and certainly not comparing it to a 5 star hotel, but I have stayed in some micro-hotels on a budget before and it is much cleaner than this one.

    Reviewed October 24, 2019

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    7.2
    Very good
    gingsawan from Thailand
    Group
    Double Room
    Stayed 4 nights in October 2016

    Cheap price”

    Cheap price and good location . Hotel is closed with metro and surrounded by many of restaurants. By the way, breakfast is nothing just 2 bread to provide each person no more refill.

    Reviewed October 24, 2016

    See room deals

    6.8
    Good
    Tori
    Family with teens
    Twin Room
    Stayed 2 nights in May 2019

    No frills but good location ”

    If you’re Looking for a cheap hotel and a great location this is perfect.no frills don’t expect great rooms with modern style. This hotel does need updating and a bit of paint work and some TLC wouldn’t go amiss. However the staff were very friendly and helpful.

    Reviewed May 30, 2019

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    7.2
    Very good
    Mary from United States
    Couple
    Double Room
    Stayed 1 night in April 2019

    Great Location”

    Hotel is a great location. Close to metro and restaurants. The front desk person was very nice, The wifi was useless. But we were really only there to sleep. We spent the whole day exploring the city. A plus - they let us leave our luggage after we checked out so we could spend more time in the city before our flight.

    Reviewed April 05, 2019

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    7.2
    Very good
    Daryl from United Kingdom
    Business traveler
    Double Room
    Stayed 1 night in May 2019

    Good enough for a short stay”

    A fairly basic hotel if you're not looking for anything luxurious. It's not far from the Metro Anvers and walkable distance from Gare du Nord (15 mins). Lots of restaurants in the area so convenient.

    Reviewed May 22, 2019

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    6.0
    Rania from Egypt
    Business traveler
    Double Room
    Stayed 5 nights in April 2019

    Location is great”

    The location is very good with easy access to two metro lines. The hotel itself is very basic just a place to spend the night, nothing extra. Bathroom was clean. The bed sheets weren’t changed for the whole duration of my stay “5 nights”. The room smelled like a mix of smoke and cleaning detergent, not good.

    Reviewed April 27, 2019

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    6.8
    Good
    Esme from United Kingdom
    Solo traveler
    Single Room
    Stayed 2 nights in June 2019

    Needs better deco”

    Although it may be low priced, they can still spend money on interior design to make the rooms and corridors more welcoming.

    Reviewed June 12, 2019

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    3.6
    Megan
    Family with teens
    Double Room
    Stayed 6 nights in April 2019

    The staff is AWFUL. Hostile, rude, anything but hospitable. Worst service. It’s also really dirty.”

    The service was absolutely the worst I have ever experienced. The guy with glasses at the front desk was downright nasty to me and my elderly Dad from the second we walked in. He would not even welcome us or answer a single friendly question. He laughed in our face when we said we booked airport shuttle to hotel for a complimentary “meet and greet.” He told us there is no shuttle, after we just got out of it. He was angry about giving us the twin bed room we booked and tried to put me and my 70-year-old Dad in the same bed! I came down and nicely asked for towels, he got hostile, then laughed at me. It’s like he was TRYING to ruin our vacation, it was that awful. I even told him I am taking my Dad back to Paris after 50 years as a very special 70th birthday, he said he didn’t care and please don’t bother him. This staff is not helpful, outright nasty and rude. The place is filthy, smoked in, with giant burn marks on the carpet. Like a truck stop motel. Pics false.

    Reviewed April 24, 2019

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