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Hotel Gracery Shinjuku
Hotel Gracery Shinjuku
Hotel Gracery Shinjuku
Hotel Gracery Shinjuku
Hotel Gracery Shinjuku
Hotel Gracery Shinjuku
Hotel Gracery Shinjuku

Removed from saved list

8.7

Excellent

9,252 reviews

9,252 reviews

I prefer warm, cozy spaces.

Tara
- Apr 9, 2022
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Godzilla Head

20 m

TOHO Cinemas Shinjuku

40 m

Finlando Sauna

90 m

Samurai Museum

130 m

Robot Restaurant

130 m

Popular landmarks
Tokyo Metropolitan Government Building observation room

1.1 km

Shinjuku Gyoen National Garden

1.3 km

Meiji Jingu

2.1 km

Shibuya Crossing

4.0 km

Tokyo Tower

5.7 km

Closest landmarks
Ohkubo Hospital

170 m

Kabukicho Ichibangai

180 m

Thermae Yu

190 m

Shinjuku Fu- (Shinjuku Nagatani Hall)

210 m

Akagi Shrine

210 m

Hotel Gracery Shinjuku

1-19-1 Kabukicho, Shinjuku, Tokyo, Japan, 160-0021 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to restaurant and steamroom on-site.

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Highlights

Sparkling clean

Located in heart of Tokyo

Front desk [24-hour]

Excellent breakfast

Excellent view

Announcements by hotel (1)
Due to the outbreak of COVID-19, currently the property does not offer buffet breakfast. Set menu breakfast are provided instead.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Steamroom

Luggage storage

Luggage storage

Cash withdrawal

This property is in high demand!

4 travelers have booked today.

Value for money8.2
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport17.7 km

Rooms available at Hotel Gracery Shinjuku

Excellent
Room comfort & quality

8.5

Twin Room - Non Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room - Non Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Single Room - Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Triple Room - Non Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Double Room - Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Gracery Shinjuku?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Gracery Shinjuku?

For those who wish to drive their own cars, Hotel Gracery Shinjuku has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at Hotel Gracery Shinjuku?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Gracery Shinjuku.

What are my dining options at Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte during opening hours.

What is the smoking policy at Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Gracery Shinjuku?

Seibu Shinjuku Train Station is the closest train, metro, or bus station, about 170 m away from Hotel Gracery Shinjuku.

What restaurants are nearby Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku is located in Shinjuku, famous for good restaurants such as daichi no megumi, Kushiya Monogatari, Shinjuku Toho Bldg. and Bonsalute Kabuki.

What popular shopping places are close to Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku is located in Shinjuku area which features shopping places such as Shinjuku Isetan, Okadaya Shinjuku Honten and Shinjuku ALTA.

What are popular attractions near Hotel Gracery Shinjuku?

Guests at Hotel Gracery Shinjuku can easily visit Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai located in the Shinjuku area.

What popular natural sightseeing spots are close to Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku is located in the Shinjuku area, which is famous for natural sightseeing destinations such as Mt. Hakoneyama and Ichigaya Fish Center.

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Explore the neighborhood

What people love about Hotel Gracery Shinjuku

  • 8.4

    Excellent

    "I prefer warm, cozy spaces."

    Tara

    |

    April 9, 2022

  • 9.2

    Exceptional
    Location

    "Awesome location!!"

    joseph

    |

    December 1, 2021

  • 9.2

    Exceptional
    Location

    "It's just a great location with easy access to the rail system."

    joseph

    |

    December 1, 2021

Property ranking|Compared to 4,535 Tokyo properties
See all rankings
Location score
9.2/10
Room comfort score
8.5/10
Cleanliness score
9/10
Service score
8.8/10
Better than
97
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Overall rating:

8.7

Excellent
8,931 reviews
Cleanliness
9.0
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
Amazing travel deal, beautiful view, perfect location!
Volnerkei from Japan
Solo traveler
More about Hotel Gracery Shinjuku

More about Hotel Gracery Shinjuku

Hotel Gracery Shinjuku

Hotel Gracery Shinjuku is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at Hotel Gracery Shinjuku, with its exceptional location right in the city center.
Hotel Gracery Shinjuku offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience.
If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hotel Gracery Shinjuku is furnished and equipped with handy amenities. Some rooms at Hotel Gracery Shinjuku are equipped with air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Gracery Shinjuku. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Gracery Shinjuku has vending machines that provide round-the-clock refreshment, at low cost.
Hotel Gracery Shinjuku offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the steam room. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Hotel Gracery Shinjuku provides an excellent base for exploring the sights of Tokyo in-depth. One of the city's most iconic and famous buildings is Tokyo Tower, located 5.6 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 94% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 96% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Tokyo.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

208 mentions

Breakfast

36 mentions

Food & Dining

33 mentions

Internet

29 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • Steamroom
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
Food and dining
Breakfast options
  • American
Restaurants on site

ボンサルーテカブキ

  • No additional information available

ボンジュール

  • No additional information available
Location
1-19-1 Kabukicho, Shinjuku, Tokyo, Japan, 160-0021
Exceptional
Location

9.2

Airports

  • Haneda Airport (HND)
    17.7 km 34 min drive
  • Narita International Airport (NRT)
    63.0 km 1.1 hour drive

Public transportation

  • Seibu Shinjuku Train Station
    180 m 5 min walk
  • Shinjuku Nishiguchi Subway Station
    340 m 4 min drive

Hospital or clinic

  • Ohkubo Hospital
    170 m

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    3.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Tokyo Metropolitan Government Building observation room
    1.1 km
  • Shinjuku Gyoen National Garden
    1.3 km
  • Meiji Jingu
    2.1 km
  • Shibuya Crossing
    4.0 km
  • Tokyo Tower
    5.7 km
  • Ginza
    6.5 km
  • Ueno Park
    6.9 km
  • Asakusa
    8.8 km
  • Sensoji Temple
    8.8 km
  • Tokyo Skytree
    10.0 km

Nearby landmarks

  • Godzilla Head
    20 m
  • TOHO Cinemas Shinjuku
    40 m
  • Finlando Sauna
    90 m
  • Samurai Museum
    130 m
  • Robot Restaurant
    130 m
  • Kabukicho
    140 m
  • Green Plaza Ladies Sauna
    150 m
  • Garam
    170 m
  • Aprecio
    170 m
  • Ohkubo Hospital
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00
  • Reception open until00:00

Getting around

  • Travel time to airport (minutes)70

The property

  • Non-smoking rooms/floorsyes
  • Number of floors30
  • Number of restaurants2
  • Number of rooms 970
  • Room voltage100
  • Year property opened2015
Property announcements

Due to the outbreak of COVID-19, currently the property does not offer buffet breakfast. Set menu breakfast are provided instead.

Reviews of Hotel Gracery Shinjuku from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.4
Location9.2
Room comfort and quality8.5
Service8.8
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (1,745)
8-9 Excellent (951)
7-8 Very Good (957)
6-7 Good (195)
<6 Below Expectation (196)
Time of the year
Mar - May (909)
Jun - Aug (1,004)
Sep - Nov (1,189)
Dec - Feb (942)
All guests (8,931)
All room types
All languages

Show reviews that mention 

Showing 4,044 verified guest comments
12345
10.0
Exceptional
Melanie from Australia
Solo traveler
Double Room
Stayed 1 night in November 2019

Great value, comfort and location stay!”

I stayed at Hotel Gracery Shinjuku for one night at the end of November after looking for a hotel in Shinjuku with good reviews for a short stop over before a work trip. I was not disappointed! I found Hotel Gracery Shinjuku offered a nice amount of luxury, especially given the price and was delighted with the bathroom and view from my room. I opted for a double room and felt the amount of room I had was more than sufficient for me. The location was perfect being super close to Shinjuki train stations and sightseeing, and the hotel staff were helpful in storing my bag both before I stayed (before check-in) and after I checked out. I'd definitely stay here again when I come back to Tokyo!

Reviewed December 02, 2019

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Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make more efforts to offer better service to our guests from now on too. We are looking forward to your next visit. Best regards.

Responded December 04, 2019
Hotel Gracery Shinjuku
10.0
Exceptional
June from Singapore
Couple
Stayed 5 nights in January 2018

Excellent hotel stay choice”

In terms of location, its consider quite near to shinjuku station (JR and natural express) which is about 10-15mins walk (I'm at a strolling speed) with luggages during the super cold season. No stairsway from hotel all the way to the station (there are escalators) and for those with luggages will be easy for you. Around the hotel there are many food choices and just below the hotel there's a 7-11. Customer service from the front desk and housekeeping were excellent! They were friendly, understanding, accommodation and flexible. They can speak and understand English without any miscommunication. For those who want to self wash your clothes, there is a coin operated laundry room with dryers. Rooms are consider reasonably good size for hotels in Japan. Toliet consider big comparing to other hotels. Overall experience in Gracery Hotel was fantastic. I will definitely return if I'm going to Tokyo again. Thank you for the wonderful experience Gracery!

Reviewed January 31, 2018

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8.4
Excellent
Damien from Australia
Couple
Double Room - Non Smoking
Stayed 9 nights in June 2018

Great but a few problems”

Hotel Gracery Shinjuku was fantastic however there are a few things to consider before your stay. The standard double is very, very small. As a couple with 2 suitcases, the room offered NO drawers or storage. Literally nothing except a shallow space for 2 coat hangers. It is definitely more catered to business travelers staying overnight with just one small bag, evidenced by a trouser press built into the wall. The bathroom was generous and the wetroom was fantastic. The hotel is in the red light district and although I had read reviews warning this, and been there before, I was still shocked with the atmosphere every night. Some aggressive, drunken, Japanese people wandering around, people throwing up in the streets. After a long day out exploring Tokyo, we would dread having to walk through the area at night on our way back. The staff were impeccable, the cleanliness was perfect. We recieved 2 bottles of water every day which we appreciated. Next time I would stay in an airbnb.

Reviewed July 11, 2018

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9.3
Exceptional
Teresa from United States
Couple
Double Room - Non Smoking
Stayed 5 nights in October 2015

Great HOtel”

Location is excellent, Hotel gives you all the necessary amenities included towels, teabags, coffee, etc. Staff are nice

It was an excellent experience staying in Hotel Gracery Shinjuku. The room is a little small in terms of the sq ft, but Tokyo hotels in general are small sq ft. Their staff are very helpful and especially the hotel gives us amenities daily even you have the sign on the door saying we don't need to clean our room. We love this hotel and we will definitely refer anyone who needs to stay in Tokyo.

Reviewed November 02, 2015

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10.0
Exceptional
Seng from Singapore
Couple
Twin Room - Non Smoking
Stayed 5 nights in May 2019

It is a great hotel with all the essentials at a great price.”

It is located really near the trains in Shinjuku, all the food & shopping. The room was spacious & service was impeccable. They helped us with securing reservations at a 1 star michelin sushi restaurant which made our time in Tokyo even more awesome than it already was! Will always recommend Hotel Gracery Shinjuku to my friends as well as return to stay with them next time.

Reviewed June 14, 2019

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Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to your next visit. Best regards.

Responded June 16, 2019
Hotel Gracery Shinjuku
10.0
Exceptional
Jacqueline from United Kingdom
Couple
Double Room - Non Smoking
Stayed 4 nights in September 2019

Right in the middle of the vibrant Shinjuku district, comfortable and clean ”

Our five days in Tokyo were enhanced by the location of Hotel Gracery which is in the middle of the Shinjuku district and very well connected for transport wherever you wish to go. The hotel is famous for its Godzilla Head which added a bit of fun and means that EVERYONE knows where it is and it can be seen from almost everywhere local - great for finding the way home. The room was compact by western standards and but we managed well because there was every facility that we could want and cleaning services were excellent. Bed was exceptionally comfortable and the room very quiet. High recommend.

Reviewed September 08, 2019

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10.0
Exceptional
Papapim from Thailand
Family with young children
Twin Room - Non Smoking
Stayed 1 night in July 2015

The hotel is extremely new and super clean ”

Super clean, close to train station and very new. also many restaurants in the area.

Gracery Shinjuku is a very new and super clean hotel with stylish interior. We enjoyed our stay and already booked our return trip. The hotel is in Kabukicho area, which is a red light district, but you win't feel like it. It seems like they have transformed that part of Kabukicho to be about rated PG13, so it's kids friendly. Many restaurants and convenience stores and on top of a movie theater. There's a Donki shop near by too. We are so happy with the hotel. There's a Godzila head on 8th floor too. Once you get put of Shinjuku East exit and walk toward Kabukicho, you will find the hotel with Godzilla on it!

Reviewed July 25, 2015

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8.4
Excellent
Henry from Singapore
Family with teens
Twin Room - Non Smoking
Stayed 4 nights in December 2017

****Location, Convenience, Comfort****”

Hotel Gracery Shinjuku gave value for money. Slightly more expensive than the previous hotel we stayed at but nearer to Shinjuku station. 7-11 & eateries are all just downstairs. The airport bus stop from Haneda is around the other side of Shinjuku station about 10 minutes walking on relatively level surface(much better than contending with the metro stairs!). Staff are professional & do their best to serve; they try to attend to every guest immediately. They took all our requests into consideration & were actually able to meet all of them. Room is slightly larger than Japan average but it maybe because we took a deluxe room. Room is well laid out with separate toilet & bath rooms so that both can be used simultaneously. Basin & vanity counter of good size in door area between bathroom & toilet. Very comfortable double beds. 2 comfortable armchairs & side table besides the desktop. Only negative is ChannelNewsAsia TV (only English channel) was intermittent.

Reviewed December 15, 2017

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8.8
Excellent
Jose from Philippines
Couple
Stayed 1 night in October 2016

Center of Shinjuku, Kabukicho”

Perfect location for those who wants to be centrally located in Tokyo. Shinjuku is one of the best transpo hub in Tokyo. It connects several train lines making it super easy to access. Gracery is located at the heart of Shinjuku together with the Godzilla head in the premise of the hotel. There are also a lot of 24 hour stores and restos nearby. Basic room is kinda small but it's okay for 1-2 guests, standard Japanese hotel room size. You won't go wrong with this place.

Reviewed October 14, 2016

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9.0
Exceptional
fritz from Indonesia
Couple
Stayed 4 nights in May 2015

Fantastic location”

Location, price, room setting

I just had one unpleasant experience with one concierge staff who seemed a bit inexperienced and unfriendly, but the other staffs even the ones patrolling the hotel entrance are ok. This hotel has the perfect location, for adults that is. Located in the heart of kabukicho, all you need is here already. Food, shopping, bars, And its even adjacent to my favorite japanese whisky bar, zoetrope. It's just about 5-10 minutes walk to the shinjuku station too! What's also nice about this hotel is the room setting. Unlike other hotels that combines the toilet, bathroom and the sink in one room, This hotel room gives you a quite spacious bathroom, japanese style with bathtub and shower (standing and sitting). A separate toilet room, and a separate sink (pretty large for japanese standard) outside the toilet. These all comes at the cost of a slightly smaller closet, which i dont mind at all as i never fully utilize the whole space in a closet anyway. The window view from my last room was fantastic, overlooking the city. And the godzilla statue on the hotel's 8th floor balcony made a nice photo object too. Overall it has been a pleasantful experience and i would definitely come back to this hotel when i go to tokyo again.

Reviewed May 27, 2015

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8.3
Excellent
Hoi from Hong Kong SAR, China
Couple
Double Room - Non Smoking
Stayed 3 nights in March 2016

Tokyo Shinjuku Stay”

The location is very convenient, hotel offers a scale to weigh your luggage, staffs are good in english

We stayed in another hotel in Ginza for 3 nights before we moved to Hotel Gracery Shinjuku for another 3 nights. With the comparison of the 2 hotels, Hotel Gracery Shinjuku has a really small room, where it does not even offer a proper closet. However, it does have everything you would need. The housekeepes are not very professional. Everyday after cleaning, we would see a tag that saids they cannot judge this area so they cannot clean. It was just a bag of garbage that we placed beside the garbage can, and they cannot judge that and left it in the room for another night. Overall, I would recommend this hotel if you like to stay in Shinjuku, but I think being a 4 stars hotel is overrated.

Reviewed March 28, 2016

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10.0
Exceptional
Chin from Malaysia
Family with young children
Twin Room - Non Smoking
Stayed 5 nights in February 2016

Easy access to food ,Shopping and spacious room with Best View .”

The Hotel is walking Distance from JR Shinjuku Station. Located in one of Japan's best entertainment districts, the Hotel Gracery Shinjuku offers easy and quick access to the major areas of Tokyo, as well as the best in shopping, restaurants, and entertainment.

Reviewed February 12, 2016

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9.2
Exceptional
Erik from Australia
Couple
Double Room - Non Smoking
Stayed 7 nights in November 2016

Excellent Location”

We stayed 7 nights in a Deluxe room Nov-Dec and enjoyed our stay but had a minor issue with the room. Staff were really helpful and offered to move us into another room but we declined as we had already unpacked. They gave us complimentary breakfast instead for the duration of our stay as goodwill and it was most appreciated.Nice hotel located 5 minute walk from Shinjuku station and a 15 minute walk to the beautiful Shinjuku National Park. Room was quite small as with most hotel rooms in Japan. Lots of restaurants and shops around the hotel as well and right in the middle of all the action.Take the EAST exit at Shinjuku station and walk straight, pass the first crossing and you will see the hotel up ahead, can't miss it. Shinjuku station has MANY exits so be sure to take this exit. Be sure to try the restaurants in the hotel complex on the first floor, quite nice and reasonably priced. Will definitely recommend this hotel.

Reviewed December 17, 2016

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10.0
Exceptional
Caroline from Philippines
Solo traveler
Single Room - Non Smoking
Stayed 5 nights in August 2018

Location, cleanliness & convenience”

Hotel Gracery is a really nice place to stay at, and I got a room on the ladies’ floor (which was pretty cool). The hotel is very easy to identify, because of the Godzilla head on top of the hotel. If coming via Shinjuku Station and walking, take the East Exit and go up the stairs to Kabukicho. You may also take one of the WE Buses at the West Exit (near Odakyu Dept Store) for a fee of ¥100 one-way (the bus stops at Gracery).

Reviewed August 31, 2018

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9.2
Exceptional
Anthony from United States
Solo traveler
Single Room - Non Smoking
Stayed 7 nights in March 2017

Hotel Gracery Shinjuku Tokyo”

Rather expensive, somewhat sterile and impersonal, the Hotel Gracery Shinjuku is in an excellent location. The staff were lovely, very kind and gracious, though they could use a bit more training in dispensing touristic information about Tokyo.

Reviewed March 28, 2017

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9.3
Exceptional
Irenaeus from Malaysia
Family with young children
Double Room - Non Smoking
Stayed 4 nights in May 2015

New Hotel”

Cleanliness. Strategic Location. Convenient.

A very clean hotel. It is newly opened. My room was rather small and cramp, which is expected of Tokyo hotels. Many amenities besides the basic toiletries were provided. The bathroom was designed to look like your very own private onsen. The view from my room on the 21st floor was superb. The only gripe I had was that the bed was too small. It is a super single bed. Too cramped for 2 adults and 1 small child. The other thing is the blinds. It is not enough to keep sunlight out in the morning and the sun rises at 4am in Tokyo. The location is very convenient. There are many restaurants and convenience stores just below the hotel and it is just within 10 minutes walk from Shinjuku Station. The service from the staff at the front desk was excellent. I asked many questions and directions to the attractions in Tokyo and they took the initiative to look up from the internet whatever they did not have answers to.

Reviewed June 27, 2015

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10.0
Exceptional
Angela from Australia
Solo traveler
Stayed 3 nights in September 2017

Fantastic hotel right in the heart of Shinjuku”

Wonderful hotel minutes from Shinjuku station (east exit) with great amenities. The hotel is only a couple of years old and although the room was compact, it had everything you could need. I stayed in the Ladies Only room which had a foot massager (great after a hard days shopping!), facial steamer and a generous supply of facial products. The only thing missing was a razor which I suspect is in the regular rooms. The location could not have been better. Stepping outside, the hotel has a 7 Eleven on the ground floor and is in the heart of the Shinjuku. The Robot restaurant is a few minutes walk away as is an endless selection of shops, Don Quixote, restaurants and Karaoke. And who would love a hotel with a giant Godzilla on the roof? So Japanese! Next time I'm in Tokyo, I'm definitely coming back here.

Reviewed September 16, 2017

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8.8
Excellent
WUN from Singapore
Solo traveler
Double Room - Non Smoking
Stayed 1 night in October 2019

Excellent location Hotel”

From Shinjuku train and continue walking straight & you can see this Godzilla head hanging by the building so its hard to miss the hotel. As most of the reviews explained, this hotel is situated in the heart of Shinjuku and have small rooms like most Tokyo hotels. However comparatively, I feel the room size is slightly bigger than the others. Only slight complaint is that the electrical plug doesn't seems to work with 3 pin plug gadgets despite using a travel adaptor. Tried 2 different travel adaptors and it doesn't seem to connect to my laptop. Called up a customer service officer and was informed that 3 pin plug gadgets do not work on their electrical plugs which is quite strange to be honest....

Reviewed October 22, 2019

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10.0
Exceptional
cheryl from Australia
Family with teens
Twin Room - Non Smoking
Stayed 3 nights in September 2016

Great location, good size room, comfortable. ”

The Godzilla was helpful to tell taxi drivers when the couldn't understand Gracery Hotel. Godzilla always worked. Very helpful staff, comfortable beds and fantastic bath with complimentary bath salts. Great to be able to catch the bus just outside the hotel door that went to the Shinjuku train station. From there we went all over. Lots of choice of restaurants close by the hotel an a well stocked convenience store next door. Would stay here again.

Reviewed September 09, 2016

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9.6
Exceptional
Brett from United States
Couple
Double Room - Non Smoking
Stayed 3 nights in February 2020

Great location near bars, restaurants, and Shinjuku Station!”

I was pleasantly surprised with this hotel! We had a great room on an upper floor with a bit more space than some of the other, similarly priced rooms we've had in Tokyo. The view was great, the hotel was clean, and check in/check out were quick and easy. The hotel was a relatively short walk from Shinjuku Station, and we were able to easily connect to most locations in the city. The 7-11 on the ground floor was an added bonus. The neighborhood was definitely lively on Friday and Saturday night, and the touts outside some of the clubs were not shy. That said, I never felt unsafe or uncomfortable (and I live in a relatively small, rural town when I'm not traveling. There's no gym or pool, but you can access a nearby gym with a lap pool at a discounted price. I didn't see that advertised, and its a great perk.

Reviewed February 18, 2020

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