8.7
Excellent
1.9% this month
/10
(8,819 reviews)See what guests said
Highly rated by guests – 93% would recommend
Highly rated by guests – 93% would recommend
Housekeeping271
Shops107
View55
See map
9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Godzilla Head 20 m
TOHO Cinemas Shinjuku 40 m
Finlando Sauna 90 m
Samurai Museum 130 m
Robot Restaurant 130 m
Kabukicho 140 m
Green Plaza Ladies Sauna 150 m
Garam 170 m
Aprecio 170 m
Ohkubo Hospital 170 m
Nearby landmarks
Tokyo Metropolitan Government Building observation room 1.11 km
Shinjuku Gyoen National Garden 1.25 km
Meiji Jingu 2.12 km
Shibuya Crossing 3.99 km
Tokyo Tower 5.66 km
Ginza 6.5 km
Ueno Park 6.88 km
Asakusa 8.76 km
Sensoji Temple 8.82 km
Tokyo Skytree 9.96 km
Hotel Gracery Shinjuku

"Location is great as food and train was easily accessible"

Vivien - January 2, 2020
 Hotel Gracery Shinjuku
Lobby Hotel Gracery Shinjuku
Lobby Hotel Gracery Shinjuku
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Free Wi-Fi

Hotel Gracery Shinjuku

1-19-1 Kabukicho, Shinjuku, Tokyo, Japan, 160-0021 - See map
Attention

This property is in high demand!

15 travelers have booked today.

  • 180 meters to public transportation

  • Located in heart of Tokyo

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Cheaper than 92% of all properties in Tokyo in the last 24 hoursCompared to 7,154 Tokyo properties at Agoda for various dates
Value for money8.2
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport17.7 km

Rooms available at Hotel Gracery Shinjuku

Excellent
Room comfort & quality
8.5
Single Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 single bed
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Twin Room - Smoking
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Twin Room - Smoking
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
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Triple Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 3 single beds
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Superior Double Room - Smoking
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 queen bed
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Double Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 double bed
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Double Room - Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Twin Room - Non Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Superior Double Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Deluxe Twin Room - Non Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Gracery Shinjuku?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Gracery Shinjuku?

For those who wish to drive their own cars, Hotel Gracery Shinjuku has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at Hotel Gracery Shinjuku?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Gracery Shinjuku.

What are my dining options at Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku features 2 on-site restaurants for your dining convenience. Dishes are served in a la carte during opening hours.

What is the smoking policy at Hotel Gracery Shinjuku?

Hotel Gracery Shinjuku does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Hotel Gracery Shinjuku

  • 7.6
    Very good
    Location

    "The hotel is located in a very convenient location."

    Jason

    |

    October 29, 2019

  • 9.2
    Exceptional
    Staff 

    "Staff and concierge service were very helpful!"

    Warintra

    |

    February 7, 2020

  • 7.2
    Very good
    Location

    "Perfect location in Shinjuku, very convenient"

    KWOK

    |

    February 14, 2020

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.2/10
Room comfort score
8.5/10
Cleanliness score
9.0/10
Service score
8.8/10
Better than
98
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
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Overall rating:
8.7
Excellent
8,819 reviews
Cleanliness
9.0
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
This hotel has located on the best point in Shibuya.
Nattapon from Thailand
Group
More about Hotel Gracery Shinjuku

More about Hotel Gracery Shinjuku

Nestled in the heart of Shinjuku, Hotel Gracery Shinjuku is an ideal spot from which to discover Tokyo. Only 18 km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

First-rate hotel services and facilities that define the Fujita Kanko Inc Hotels & Resorts experience await you at the Hotel Gracery Shinjuku. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas are just a few of the facilities that set Hotel Gracery Shinjuku apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air purifier, carpeting, humidifier, mirror to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Gracery Shinjuku is an excellent choice for your stay in Tokyo.

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Most talked about facilities

Housekeeping
208 mentions
Breakfast
36 mentions
Food & Dining
33 mentions
Internet
29 mentions

What they offer

9.2
Exceptional
Cleanliness

"The hotel is clean and room has great ambiance."

Warintra

|

February 7, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

ボンサルーテカブキ
No additional information available
ボンジュール
No additional information available

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Gracery Shinjuku from real guests

Provided by verified guests of Agoda
Agoda Reviews (8819)Booking.com Reviews (3585)
8.7
/
10
Cleanliness9.0
Facilities8.4
Location9.2
Room comfort and quality8.5
Service8.8
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (1731)
8-9 Excellent (945)
7-8 Very Good (955)
6-7 Good (191)
<6 Below Expectation (193)
Time of the year
Mar - May (906)
Jun - Aug (996)
Sep - Nov (1173)
Dec - Feb (940)
All guests (8819)
All room types
All languages

Show reviews that mention 

Showing 4015 verified guest comments
12345
10.0
Exceptional
Melanie from Australia
Solo traveler
Double Room
Stayed 1 night in November 2019

Great value, comfort and location stay!”

I stayed at Hotel Gracery Shinjuku for one night at the end of November after looking for a hotel in Shinjuku with good reviews for a short stop over before a work trip. I was not disappointed! I found Hotel Gracery Shinjuku offered a nice amount of luxury, especially given the price and was delighted with the bathroom and view from my room. I opted for a double room and felt the amount of room I had was more than sufficient for me. The location was perfect being super close to Shinjuki train stations and sightseeing, and the hotel staff were helpful in storing my bag both before I stayed (before check-in) and after I checked out. I'd definitely stay here again when I come back to Tokyo!

Reviewed December 02, 2019

Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make more efforts to offer better service to our guests from now on too. We are looking forward to your next visit. Best regards.

Responded December 04, 2019
Hotel Gracery Shinjuku
10.0
Exceptional
June from Singapore
Couple
Stayed 5 nights in January 2018

Excellent hotel stay choice”

In terms of location, its consider quite near to shinjuku station (JR and natural express) which is about 10-15mins walk (I'm at a strolling speed) with luggages during the super cold season. No stairsway from hotel all the way to the station (there are escalators) and for those with luggages will be easy for you. Around the hotel there are many food choices and just below the hotel there's a 7-11. Customer service from the front desk and housekeeping were excellent! They were friendly, understanding, accommodation and flexible. They can speak and understand English without any miscommunication. For those who want to self wash your clothes, there is a coin operated laundry room with dryers. Rooms are consider reasonably good size for hotels in Japan. Toliet consider big comparing to other hotels. Overall experience in Gracery Hotel was fantastic. I will definitely return if I'm going to Tokyo again. Thank you for the wonderful experience Gracery!

Reviewed January 31, 2018
8.4
Excellent
Damien from Australia
Couple
Double Room - Non Smoking
Stayed 9 nights in June 2018

Great but a few problems”

Hotel Gracery Shinjuku was fantastic however there are a few things to consider before your stay. The standard double is very, very small. As a couple with 2 suitcases, the room offered NO drawers or storage. Literally nothing except a shallow space for 2 coat hangers. It is definitely more catered to business travelers staying overnight with just one small bag, evidenced by a trouser press built into the wall. The bathroom was generous and the wetroom was fantastic. The hotel is in the red light district and although I had read reviews warning this, and been there before, I was still shocked with the atmosphere every night. Some aggressive, drunken, Japanese people wandering around, people throwing up in the streets. After a long day out exploring Tokyo, we would dread having to walk through the area at night on our way back. The staff were impeccable, the cleanliness was perfect. We recieved 2 bottles of water every day which we appreciated. Next time I would stay in an airbnb.

Reviewed July 11, 2018
9.3
Exceptional
Teresa from United States
Couple
Double Room - Non Smoking
Stayed 5 nights in October 2015

Great HOtel”

Location is excellent, Hotel gives you all the necessary amenities included towels, teabags, coffee, etc. Staff are nice

It was an excellent experience staying in Hotel Gracery Shinjuku. The room is a little small in terms of the sq ft, but Tokyo hotels in general are small sq ft. Their staff are very helpful and especially the hotel gives us amenities daily even you have the sign on the door saying we don't need to clean our room. We love this hotel and we will definitely refer anyone who needs to stay in Tokyo.

Reviewed November 02, 2015
10.0
Exceptional
Seng from Singapore
Couple
Twin Room - Non Smoking
Stayed 5 nights in May 2019

It is a great hotel with all the essentials at a great price.”

It is located really near the trains in Shinjuku, all the food & shopping. The room was spacious & service was impeccable. They helped us with securing reservations at a 1 star michelin sushi restaurant which made our time in Tokyo even more awesome than it already was! Will always recommend Hotel Gracery Shinjuku to my friends as well as return to stay with them next time.

Reviewed June 14, 2019

Thank you for staying with us. We are extremely honored to receive such high valuations from you and we are very happy that you were really satisfied with our hotel. We will make any efforts to offer the better service to our guests from now on too. We are looking forward to your next visit. Best regards.

Responded June 16, 2019
Hotel Gracery Shinjuku
10.0
Exceptional
Jacqueline from United Kingdom
Couple
Double Room - Non Smoking
Stayed 4 nights in September 2019

Right in the middle of the vibrant Shinjuku district, comfortable and clean ”

Our five days in Tokyo were enhanced by the location of Hotel Gracery which is in the middle of the Shinjuku district and very well connected for transport wherever you wish to go. The hotel is famous for its Godzilla Head which added a bit of fun and means that EVERYONE knows where it is and it can be seen from almost everywhere local - great for finding the way home. The room was compact by western standards and but we managed well because there was every facility that we could want and cleaning services were excellent. Bed was exceptionally comfortable and the room very quiet. High recommend.

Reviewed September 08, 2019
10.0
Exceptional
Papapim from Thailand
Family with young children
Twin Room - Non Smoking
Stayed 1 night in July 2015

The hotel is extremely new and super clean ”

Super clean, close to train station and very new. also many restaurants in the area.

Gracery Shinjuku is a very new and super clean hotel with stylish interior. We enjoyed our stay and already booked our return trip. The hotel is in Kabukicho area, which is a red light district, but you win't feel like it. It seems like they have transformed that part of Kabukicho to be about rated PG13, so it's kids friendly. Many restaurants and convenience stores and on top of a movie theater. There's a Donki shop near by too. We are so happy with the hotel. There's a Godzila head on 8th floor too. Once you get put of Shinjuku East exit and walk toward Kabukicho, you will find the hotel with Godzilla on it!

Reviewed July 25, 2015
8.4
Excellent
Henry from Singapore
Family with teens
Twin Room - Non Smoking
Stayed 4 nights in December 2017

****Location, Convenience, Comfort****”

Hotel Gracery Shinjuku gave value for money. Slightly more expensive than the previous hotel we stayed at but nearer to Shinjuku station. 7-11 & eateries are all just downstairs. The airport bus stop from Haneda is around the other side of Shinjuku station about 10 minutes walking on relatively level surface(much better than contending with the metro stairs!). Staff are professional & do their best to serve; they try to attend to every guest immediately. They took all our requests into consideration & were actually able to meet all of them. Room is slightly larger than Japan average but it maybe because we took a deluxe room. Room is well laid out with separate toilet & bath rooms so that both can be used simultaneously. Basin & vanity counter of good size in door area between bathroom & toilet. Very comfortable double beds. 2 comfortable armchairs & side table besides the desktop. Only negative is ChannelNewsAsia TV (only English channel) was intermittent.

Reviewed December 15, 2017
8.8
Excellent
Jose from Philippines
Couple
Double Room - Non Smoking
Stayed 1 night in October 2016

Center of Shinjuku, Kabukicho”

Perfect location for those who wants to be centrally located in Tokyo. Shinjuku is one of the best transpo hub in Tokyo. It connects several train lines making it super easy to access. Gracery is located at the heart of Shinjuku together with the Godzilla head in the premise of the hotel. There are also a lot of 24 hour stores and restos nearby. Basic room is kinda small but it's okay for 1-2 guests, standard Japanese hotel room size. You won't go wrong with this place.

Reviewed October 14, 2016
9.0
Exceptional
fritz from Indonesia
Couple
Stayed 4 nights in May 2015

Fantastic location”

Location, price, room setting

I just had one unpleasant experience with one concierge staff who seemed a bit inexperienced and unfriendly, but the other staffs even the ones patrolling the hotel entrance are ok. This hotel has the perfect location, for adults that is. Located in the heart of kabukicho, all you need is here already. Food, shopping, bars, And its even adjacent to my favorite japanese whisky bar, zoetrope. It's just about 5-10 minutes walk to the shinjuku station too! What's also nice about this hotel is the room setting. Unlike other hotels that combines the toilet, bathroom and the sink in one room, This hotel room gives you a quite spacious bathroom, japanese style with bathtub and shower (standing and sitting). A separate toilet room, and a separate sink (pretty large for japanese standard) outside the toilet. These all comes at the cost of a slightly smaller closet, which i dont mind at all as i never fully utilize the whole space in a closet anyway. The window view from my last room was fantastic, overlooking the city. And the godzilla statue on the hotel's 8th floor balcony made a nice photo object too. Overall it has been a pleasantful experience and i would definitely come back to this hotel when i go to tokyo again.

Reviewed May 27, 2015
8.3
Excellent
Hoi from Hong Kong
Couple
Double Room - Non Smoking
Stayed 3 nights in March 2016

Tokyo Shinjuku Stay”

The location is very convenient, hotel offers a scale to weigh your luggage, staffs are good in english

We stayed in another hotel in Ginza for 3 nights before we moved to Hotel Gracery Shinjuku for another 3 nights. With the comparison of the 2 hotels, Hotel Gracery Shinjuku has a really small room, where it does not even offer a proper closet. However, it does have everything you would need. The housekeepes are not very professional. Everyday after cleaning, we would see a tag that saids they cannot judge this area so they cannot clean. It was just a bag of garbage that we placed beside the garbage can, and they cannot judge that and left it in the room for another night. Overall, I would recommend this hotel if you like to stay in Shinjuku, but I think being a 4 stars hotel is overrated.

Reviewed March 28, 2016
10.0
Exceptional
Chin from Malaysia
Family with young children
Twin Room - Non Smoking
Stayed 5 nights in February 2016

Easy access to food ,Shopping and spacious room with Best View .”

The Hotel is walking Distance from JR Shinjuku Station. Located in one of Japan's best entertainment districts, the Hotel Gracery Shinjuku offers easy and quick access to the major areas of Tokyo, as well as the best in shopping, restaurants, and entertainment.

Reviewed February 12, 2016
9.2
Exceptional
Erik from Australia
Couple
Double Room - Non Smoking
Stayed 7 nights in November 2016

Excellent Location”

We stayed 7 nights in a Deluxe room Nov-Dec and enjoyed our stay but had a minor issue with the room. Staff were really helpful and offered to move us into another room but we declined as we had already unpacked. They gave us complimentary breakfast instead for the duration of our stay as goodwill and it was most appreciated.Nice hotel located 5 minute walk from Shinjuku station and a 15 minute walk to the beautiful Shinjuku National Park. Room was quite small as with most hotel rooms in Japan. Lots of restaurants and shops around the hotel as well and right in the middle of all the action.Take the EAST exit at Shinjuku station and walk straight, pass the first crossing and you will see the hotel up ahead, can't miss it. Shinjuku station has MANY exits so be sure to take this exit. Be sure to try the restaurants in the hotel complex on the first floor, quite nice and reasonably priced. Will definitely recommend this hotel.

Reviewed December 17, 2016
10.0
Exceptional
Caroline from Philippines
Solo traveler
Single Room - Non Smoking
Stayed 5 nights in August 2018

Location, cleanliness & convenience”

Hotel Gracery is a really nice place to stay at, and I got a room on the ladies’ floor (which was pretty cool). The hotel is very easy to identify, because of the Godzilla head on top of the hotel. If coming via Shinjuku Station and walking, take the East Exit and go up the stairs to Kabukicho. You may also take one of the WE Buses at the West Exit (near Odakyu Dept Store) for a fee of ¥100 one-way (the bus stops at Gracery).

Reviewed August 31, 2018
9.2
Exceptional
Anthony from United States
Solo traveler
Single Room - Non Smoking
Stayed 7 nights in March 2017

Hotel Gracery Shinjuku Tokyo”

Rather expensive, somewhat sterile and impersonal, the Hotel Gracery Shinjuku is in an excellent location. The staff were lovely, very kind and gracious, though they could use a bit more training in dispensing touristic information about Tokyo.

Reviewed March 28, 2017
9.3
Exceptional
Irenaeus from Malaysia
Family with young children
Double Room - Non Smoking
Stayed 4 nights in May 2015

New Hotel”

Cleanliness. Strategic Location. Convenient.

A very clean hotel. It is newly opened. My room was rather small and cramp, which is expected of Tokyo hotels. Many amenities besides the basic toiletries were provided. The bathroom was designed to look like your very own private onsen. The view from my room on the 21st floor was superb. The only gripe I had was that the bed was too small. It is a super single bed. Too cramped for 2 adults and 1 small child. The other thing is the blinds. It is not enough to keep sunlight out in the morning and the sun rises at 4am in Tokyo. The location is very convenient. There are many restaurants and convenience stores just below the hotel and it is just within 10 minutes walk from Shinjuku Station. The service from the staff at the front desk was excellent. I asked many questions and directions to the attractions in Tokyo and they took the initiative to look up from the internet whatever they did not have answers to.

Reviewed June 27, 2015
10.0
Exceptional
Angela from Australia
Solo traveler
Stayed 3 nights in September 2017

Fantastic hotel right in the heart of Shinjuku”

Wonderful hotel minutes from Shinjuku station (east exit) with great amenities. The hotel is only a couple of years old and although the room was compact, it had everything you could need. I stayed in the Ladies Only room which had a foot massager (great after a hard days shopping!), facial steamer and a generous supply of facial products. The only thing missing was a razor which I suspect is in the regular rooms. The location could not have been better. Stepping outside, the hotel has a 7 Eleven on the ground floor and is in the heart of the Shinjuku. The Robot restaurant is a few minutes walk away as is an endless selection of shops, Don Quixote, restaurants and Karaoke. And who would love a hotel with a giant Godzilla on the roof? So Japanese! Next time I'm in Tokyo, I'm definitely coming back here.

Reviewed September 16, 2017
8.8
Excellent
WUN from Singapore
Solo traveler
Double Room - Non Smoking
Stayed 1 night in October 2019

Excellent location Hotel”

From Shinjuku train and continue walking straight & you can see this Godzilla head hanging by the building so its hard to miss the hotel. As most of the reviews explained, this hotel is situated in the heart of Shinjuku and have small rooms like most Tokyo hotels. However comparatively, I feel the room size is slightly bigger than the others. Only slight complaint is that the electrical plug doesn't seems to work with 3 pin plug gadgets despite using a travel adaptor. Tried 2 different travel adaptors and it doesn't seem to connect to my laptop. Called up a customer service officer and was informed that 3 pin plug gadgets do not work on their electrical plugs which is quite strange to be honest....

Reviewed October 22, 2019
10.0
Exceptional
cheryl from Australia
Family with teens
Twin Room - Non Smoking
Stayed 3 nights in September 2016

Great location, good size room, comfortable. ”

The Godzilla was helpful to tell taxi drivers when the couldn't understand Gracery Hotel. Godzilla always worked. Very helpful staff, comfortable beds and fantastic bath with complimentary bath salts. Great to be able to catch the bus just outside the hotel door that went to the Shinjuku train station. From there we went all over. Lots of choice of restaurants close by the hotel an a well stocked convenience store next door. Would stay here again.

Reviewed September 09, 2016
9.6
Exceptional
Brett from United States
Couple
Double Room - Non Smoking
Stayed 3 nights in February 2020

Great location near bars, restaurants, and Shinjuku Station!”

I was pleasantly surprised with this hotel! We had a great room on an upper floor with a bit more space than some of the other, similarly priced rooms we've had in Tokyo. The view was great, the hotel was clean, and check in/check out were quick and easy. The hotel was a relatively short walk from Shinjuku Station, and we were able to easily connect to most locations in the city. The 7-11 on the ground floor was an added bonus. The neighborhood was definitely lively on Friday and Saturday night, and the touts outside some of the clubs were not shy. That said, I never felt unsafe or uncomfortable (and I live in a relatively small, rural town when I'm not traveling. There's no gym or pool, but you can access a nearby gym with a lap pool at a discounted price. I didn't see that advertised, and its a great perk.

Reviewed February 18, 2020
12345
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