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About this property

Description

Hotel Granada Johor Bahru at Bukit Indah is a 4-star business class hotel offering 192 luxuriously appointed accommodation rooms. This hotel provides facilities and amenities as well as pulsating food and beverage outlets offering various dining options of local and international cuisine incorporated with recreation and entertainment. Most importantly, it is all supported by its well-trained personnel to dispense excellent service, further invigorated by a good choice of leisure activities which ensure guests have plenty to do from the surrounding development of Bukit Indah township nestled in the heart of Nusajaya, the state’s administrative capital. Guests at the Hotel Granada Johor Bahru will experience a relaxing, comfortable, and seamless hotel stay.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Dart board
  • Fitness center
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Restaurant [halal]
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: yes
Number of Rooms : 192
Year Hotel Built: 2012
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Verified traveler reviews

Filter by traveler type
Very good



based on 2115 reviews
  • Cleanliness 7.6
  • Facilities 6.4
  • Location 8.4
  • Room comfort and quality 7.4
  • Service 7.2
  • Value for money 7.2
  • Food and dining 6.4
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Tan from Malaysia
Family with young children
Deluxe Queen
Stayed one night in September 2016
Good Location and clean hotel
This is the second time I stay at this hotel. The location is really fantastic, next to the hotel is a McDonald and opposite the hotel is AEON Jusco. There are a lot of restaurant and shop near by and very convenient.
Reviewed September 24, 2016
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Choy from Singapore
Family with older children
Executive Deluxe Queen
Stayed one night in September 2016
I just stay for one night. The staff was very friendly and helpful. Will stay there again. Thank you
Just one night stay. The breakfast was very normal,
Reviewed September 24, 2016
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Ling from Malaysia
Business traveler
Stayed 3 nights in July 2016
Room is small but comfy
Breakfast selection is limited.
Reviewed September 23, 2016
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Jin from Malaysia
Business traveler
Stayed one night in August 2016
Great !
clean hotel with good location and friendly staff
Reviewed September 23, 2016
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Gareth from Singapore
Family with young children
Stayed one night in September 2016
Excellent choice!
Was here as a staycation and felt that this hotel definitely punches above its weight. Clean, convenient and friendly staff. Breakfast provided was excellent too. Will definitely stay here again.
Reviewed September 23, 2016
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Gareth from Singapore
Family with young children
Stayed one night in September 2016
Excellent choice
Was here as a staycation and felt that this hotel definitely punches above its weight. Clean, convenient and friendly staff. Breakfast provided was excellent too. Will definitely stay here again.
Reviewed September 23, 2016
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Ong from Singapore
Family with young children
Stayed one night in September 2016
9.1
Good location near shopping mall bus stop many eating house and restaurants nite food stall ,value for money good sevice my child like the children swimming pool breakfast is okay.
Reviewed September 23, 2016
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Sky from Singapore
Couple
Stayed one night in September 2016
Poor Service & Inefficient Staff
The check-in time is stated 3pm as per the website and Agoda. Arrived at 3.15pm and was told the room is not ready yet and the staff is cleaning due to high occupancy the night before. Asked the front desk how long it will take them to clean up and get the room ready since we have a wedding dinner nearby and need to get ready by 6pm. She said it won't take long and most likely an hour. We went out for a walk and came back at 5pm. After an hour and 45 mins the room still not ready. She said the manager already upstairs checking and need another 10 mins. We waited at the lobby and after 10 mins, checked with them again. This time, was told they need another 5 mins. Check with them 5 mins later and was told need a while more. Finally at 5.30pm only manage to get the room's key. Paid for the full price but get the key after 2 hours and 30 mins later from the check-in time. No apology and nothing from the hotel. It is very nearby to Aeon Jusco mall but beware while you walk over because there is no proper path for pedestrian walk and cross. You will need to walk by the side of the main road.
Reviewed September 21, 2016
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Kelvin from Singapore
Couple
Stayed 3 nights in August 2016
2nd Time!
This is a great hotel! Have returned for a 2nd time. Great and ideal location. Close to attractions, shopping centres and eateries. Rooms are clean and nice. Staff are friendly and courteous. A great weekend staycation!
Reviewed September 21, 2016
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Chee from Malaysia
Family with older children
Stayed one night in September 2016
Strategic locaiton
Strategic location & convenient to the area of attractions
Reviewed September 21, 2016
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