Hotel Granada Johor Bahru
2017

Hotel Granada Johor Bahru

No.55, Jalan Indah 15/2, Taman Bukit Indah, Gelang Patah/Legoland, Johor Bahru, Malaysia, 81200
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     Hotel Granada Johor Bahru

    Hotel Granada Johor Bahru Reviews

    7.7
    Very good
    /10
    (6848 reviews)See what guests said
    8.4
    Excellent

    "Great location, front desk staff very friendly."

    Chye

    -

    November 28, 2018

    7.8
    Very good cleanliness
    Recommended by 92% of guests

    Things you’ll love about Hotel Granada Johor Bahru

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 34 times since yesterday | 10 travelers are looking at this property right now
    Excellent
    Location
    8.6
    See map
    Excellent location
    Nearby
    Popular
  • Church of Praise360 m
  • Aeon Bukit Indah Shopping Centre610 m
  • Eon Bank @ Taman Sutera Utama840 m
  • Giant Hypermarket Nusa Bestari1.24 km
  • Vision Christian Fellowship JB (Perling)1.64 km
  • Pusat Pakar Sakit Puan & Perbidanan Khor & Loh2.13 km
  • Horizon Hills Golf Resort2.38 km
  • Masjid Jamek Taman Perling2.48 km
  • Columbia Asia Hospital - Iskandar Puteri2.5 km
  • Hebron Presbyterian Church3.19 km
  • Value for money7.8
    Location rating8.6
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport17.0 km

    Rooms available at Hotel Granada Johor Bahru

    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Deluxe Twin
    Executive Deluxe Twin
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Suite Queen
    Junior Suite Queen
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Deluxe Queen
    Executive Deluxe Queen
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Club Deluxe Queen
    Club Deluxe Queen
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Package
    Deluxe Package
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
      Enter dates to see prices
      Double Deluxe Executive
      Double Deluxe Executive
      ...
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        Basic
        Basic
        ...
          Enter dates to see prices
          Have a question for Hotel Granada Johor Bahru?

          What people love about Hotel Granada Johor Bahru

          • 7.6
            Very good

            "Location of the hotel was good with AEON mall just opposite and various small eateries along the streets nearby."

            Xue H.

            |

            January 2, 2019

          • 10.0
            Exceptional

            "Breakfast good."

            Kwek

            |

            December 29, 2018

          • 10.0
            Exceptional

            "Great customer service."

            WEE K.

            |

            December 20, 2018

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          More about Hotel Granada Johor Bahru

          More about Hotel Granada Johor Bahru

          8.4
          Excellent

          "Location is good and room is clean."

          Wei K.

          |

          January 12, 2019

          An overview

          Show less

          What they offer

          8.4
          Excellent

          "Nice Bar in the hotel and Massage Great for a get away week..."

          Lindsay

          |

          December 10, 2018

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          American cuisine
          American cuisine
          Vee Cafe & Bakery
          1.0 km American, Chinese, International
          Bestmart Food Court Nusa Bestari
          1.8 km American, Halal
          Olives Oregano
          3.8 km American, European, Mediterranean
          Asian cuisine
          Asian cuisine
          Bluewave Bistro
          270 m Asian, European, Malaysian
          Kinsahi Ya
          280 m Asian, Japanese, Sushi
          The Spice Kitchen
          340 m Asian, Halal, Indian
          Chinese cuisine
          Chinese cuisine
          Ding Seng Fresh Frog Porridge
          370 m Chinese
          Eco Vegetarian Fast Food
          750 m Chinese, Vegan
          YamCha Hong Kong Dim Sum
          3.8 km Chinese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Hotel Granada Johor Bahru from real guests

          Agoda Reviews (6848)Booking.com Reviews (523)
          7.7
          /
          10
          Cleanliness7.8
          Facilities7.0
          Location8.6
          Room comfort and quality7.4
          Service7.6
          Value for money7.8
          Provided by verified guests of Agoda
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          All guests (6848)
          All room types

          Show reviews that mention 

          Showing 3869 verified guest comments
          12345
          8.8
          Excellent
          Nur from Singapore
          Family with young children
          Deluxe Queen
          Stayed 2 nights in February 2019

          Good Location”

          Location is opposite Aeon Mall Bukit Indah and right beside McDonalds.... However the road to Aeon is not child-friendly and we need to be very careful in crossing the major road there... The breakfast spread was one of the best I've tasted in JB... Check-in was slightly slow and can be improved. Condition of baby cot not so good, they need to invest in new cots/playpens to attract more families.

          Reviewed March 02, 2019

          Hi Nur, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we apologize for the inconvenience caused regarding the issue that were highlighted, we have taken the corrective measures to rectify the issue. With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 04, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          kuganesh from Singapore
          Family with young children
          Deluxe Twin
          Stayed 3 nights in February 2019

          Good hotel in a centralised area”

          PROS The duty manager on that day was very kind enough to upgrade is (apologoes forgot the name. But it was a flipina) The buffet breakfast had wide varities. Upgraded room was big. CONS To improve on cleanliness ( musch dust noted) To improve the quality of staff knowledge about hotel and its policies. No point putting a lot of foreigners and not understanding much English also... The pool is not kids/ children family. It is still deep for them if adults are not around... advise to remove the title from the pool picture.

          Reviewed March 02, 2019

          Hi Kuganesh, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we apologize for the inconvenience caused regarding various issue that were highlighted, we have taken the corrective measures to rectify the issue. With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 04, 2019
          Hotel Granada Johor Bahru
          10.0
          Exceptional
          SHURAIYA from Singapore
          Group
          Deluxe Queen
          Stayed 3 nights in February 2019

          Exceptional”

          It’s will always be my 1st choice whenever I plan to stay overseas. Staff are friendly and they know me very well as I’m a regular there. Excellent service, comfy place and the breakfast spread was superb! 👍🏼👍🏼

          Reviewed March 01, 2019

          Hi Shuraiya, Warmest greetings from Hotel Granada Johor Bahru Thank you for your wonderful review of our Hotel. We are very glad that you enjoyed your stay with us and we hope to see you again soon. Thank you

          Responded March 08, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          Alice from Singapore
          Family with teens
          Deluxe Queen
          Stayed 1 night in February 2019

          House keeping needs improvement ”

          We had stayed in this hotel many times before due to its excellent location and reasonable price. However their housekeeping has much rooms for improvement. Our experience this time was almost comical. We had 2 adjacent rooms both had problem with water drainage in the sink. We called housekeeping and waited an hour but nobody showed up. As we had plans to travel early the following morning, we called to cancel our service request. 15 minutes later housekeeping showed up- with 2 pairs of room slippers (not sure how that’d help to help solve drainage problem)

          Reviewed February 12, 2019

          Hi Alice, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we apologize for the inconvenience caused regarding the issue that were highlighted, we have taken the corrective measure to rectify. However, we had improved our training further and ensure that there will be no similar issues arising With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded February 18, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          Sing from Singapore
          Family with young children
          Deluxe Twin
          Stayed 4 nights in February 2019

          Overall very good experience”

          Although the check in availability was later than normal, they are able to allocate my family of 6 with a kid a room for a rest while waiting for the other 2 rooms to get ready during the festive seasons. Thank you and we enjoyed stay.

          Reviewed February 12, 2019

          Hi Sing, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience here with us. We are more than happy to know that you are overall having a pleasant experience over here. We always pride ourselves in providing the utmost convenience to all our valued guests with our strategic location. With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded February 18, 2019
          Hotel Granada Johor Bahru
          9.2
          Exceptional
          Ying from Singapore
          Family with teens
          Executive Deluxe Queen
          Stayed 1 night in February 2019

          Exceptional”

          Fantastic view from my hotel room. As it was cny eve, there were many fireworks, and I was able to enjoy the view from my room on the seventh floor. Generally all is good. Basically nothing to nitpick on, except that improvement can be made on cleanliness ( especially the towels)

          Reviewed February 08, 2019

          Hi Ying, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we apologize for the inconvenience caused regarding the issue that were highlighted, we have taken the corrective measure to rectify. However, we had improved our training further and ensure that there will be no similar issues arising With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded February 18, 2019
          Hotel Granada Johor Bahru
          9.2
          Exceptional
          LAI from Singapore
          Family with young children
          Deluxe Twin
          Stayed 1 night in March 2019

          Convenient and nice environment ”

          Convenient and accessible place, nice breakfast, surrounding has a lot restaurants and foot reflexology shops🤗😆good choice for staycation.

          Reviewed March 04, 2019

          Hi Lai, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 08, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          Chee from Malaysia
          Family with young children
          Deluxe Queen
          Stayed 1 night in March 2019

          Returned for 2nd time”

          The room is fine but the bed is low. The breakfast is ok however limited seletion. Location is near aeon bukit indah, macdonald and some food restaurants at surrounding.

          Reviewed March 04, 2019

          Hi Chee, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 08, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          Avery from Singapore
          Business traveler
          Deluxe Twin
          Stayed 1 night in January 2019

          Would be good if they have a GYM.”

          Would be good if they have a GYM.

          Reviewed March 01, 2019

          Hi Avery, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we will take note and appreciate your feedback. With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 08, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          Avery from Singapore
          Business traveler
          Deluxe Queen
          Stayed 1 night in February 2019

          Good Location”

          Repeat customer, still location is best

          Reviewed March 01, 2019

          Hi Avery, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 08, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          lee from Singapore
          Family with young children
          Executive Deluxe Twin
          Stayed 1 night in November 2018

          good location”

          this will be the 5th time staying in this hotel. very close to aeon, massage and food place. definitely worth it. down side is they do not have very big rooms.

          Reviewed March 01, 2019

          Hi Lee, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded March 08, 2019
          Hotel Granada Johor Bahru
          8.0
          Excellent
          ho from Malaysia
          Business traveler
          Deluxe Twin
          Stayed 3 nights in January 2019

          Clean Hotel ”

          Everything OK. Room clean. Location near to shopping complex. Breakfast OK. Friendly staff. But I stayed at Level 4 for 3 nights. Every day there cigarettes smell. Somebody is smoking on this level.

          Reviewed January 25, 2019

          Hi Ho, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded January 29, 2019
          Hotel Granada Johor Bahru
          8.8
          Excellent
          SHEE from Malaysia
          Couple
          Deluxe Queen
          Stayed 1 night in December 2018

          Pleasant Stay”

          The check-in and check-out process is slow as only one staff is serving at the counter. Check-in procedure was made wrongly, as the staff give the same room number to two different person, however managed to resolve it later. I like the location as it is super near with AEON Bukit Indah as it was just directly opposite in front of it. McDonald, restaurants, massage shops are all around the hotel. Will definitely stay here again for my next trip to Bukit Indah area.

          Reviewed January 05, 2019

          Hi Shee, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded January 11, 2019
          Hotel Granada Johor Bahru
          8.8
          Excellent
          Kim from Malaysia
          Couple
          Deluxe Queen
          Stayed 1 night in December 2018

          3rd time here but this time a little disappointing”

          3rd time here .. First two times were awesome in a newer room with perfectly working air conditioning.. However this time stayed at room 314 the aircon doesn't work the whole stay . Good thing hotel staff offered to change room if aircon still doesn't work 15min after they came to check .. But we checked in at 1am and too tired to change room .. Hope next stay will be good !

          Reviewed January 03, 2019

          Hi Kim, Warmest greetings from Hotel Granada Johor Bahru! Thank you for taking the time to share your feedback with us. We have taken the corrective measures to rectify the various issues that were highlighted. We do apologize for the unpleasant experience but hope that it will not deter you from visiting us again in the future. We look forward to seeing you soon. Thank you

          Responded January 03, 2019
          Hotel Granada Johor Bahru
          10.0
          Exceptional
          Kwek from Singapore
          Group
          Deluxe Queen
          Stayed 1 night in December 2018

          All ok but valet parking.”

          All was ok. Good. Breakfast good. But the valet park need improve. Paud rm20 per day to park infront of hotel. But whenever i back i need to get out from car to remove the reserve sign. Guard or Bellboy no where to be found.

          Reviewed December 29, 2018

          Hi Kwek, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for your time in writing us a review regarding your stay experience. We are devastated to learn about your bad experience with us, we sincerely apologize for the inconvenience caused. However, we had improved our training further and ensure that there will be no similar issues arising. We hope to welcome you back to Hotel Granada Johor Bahru soon with a better experience. Thank You

          Responded December 31, 2018
          Hotel Granada Johor Bahru
          8.4
          Excellent
          Chong from Singapore
          Family with teens
          Deluxe Twin
          Stayed 2 nights in December 2018

          Good location to Aeon & other shopping malls”

          Our family always stay with Granada whenever we go to JB for short trip. This time however we encountered lift breakdown. We did not see anybody repairing the lift for the past 3 days, the other 1 lift caused some inconvenience. Waiting time is long & the lower floor guests cannot go into the lift because it is full. Hotel should service the lifts regularly to maintain it is in working condition.

          Reviewed December 24, 2018

          Dear Chong, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we apologize for the inconvenience caused regarding weak lift breakdown, our contractor already identify the and we waiting the parts to settle it. With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded December 26, 2018
          Hotel Granada Johor Bahru
          9.6
          Exceptional
          Jia from Singapore
          Group
          Deluxe Twin
          Stayed 1 night in December 2018

          convenient hotel in Bukit Indah”

          Hotel meets our expectations in terms of location, comfort, wifi access and bathroom amenities. Overall it had been a pleasant stay. Buffet breakfast also has adequate choices but there are also many other local food options around you will not want to eat too much from the buffet line.

          Reviewed December 15, 2018

          Dear Jia, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, we sincerely thank you for your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay at our suites with good amenities and we do pride ourselves in providing our valued guests the utmost convenience with strategic location. With this, we look forward in welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience. Thank You

          Responded December 17, 2018
          Hotel Granada Johor Bahru
          8.4
          Excellent
          Pang from Singapore
          Family with teens
          Deluxe Queen
          Stayed 3 nights in December 2018

          Some miscommunication within the hotel staffs ”

          Hv book rooms side by side but was told need to wait as one room not ready. I dun mind the wait but waiting took bout 4 hrs. Too long. Keeps chasing the front desk. Lastly after long wait room at last ready. House keeping n front desk lacks communication. Becomes i liaise n communicate between. As we didnt shout or scold juz steadily get our request. So after the rooms were all done up. Was very happy that the front office manager named maliama told me i get an upgrade of room bcos of the unpleasant experience . i really very appreciates the staffs gesture. Will come back to stay at hotel granada again. :)

          Reviewed December 08, 2018

          Dear Pang, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for your time in writing us a review regarding your stay experience. We are devastated to learn about your bad experience with us, we sincerely apologize for the inconvenience caused. However, we had improved our training further and ensure that there will be no similar issues arising. We hope to welcome you back to Hotel Granada Johor Bahru soon with a better experience. Thank You

          Responded December 10, 2018
          Hotel Granada Johor Bahru
          6.0
          TEY from Malaysia
          Business traveler
          Deluxe Twin
          Stayed 3 nights in January 2019

          SMALL ROOM BUT OK”

          OVERALL OK

          Reviewed March 02, 2019

          Hi Tey, Warmest greetings from Hotel Granada Johor Bahru Thank you for your wonderful review of our Hotel. We are very glad that you enjoyed your stay with us and we hope to see you again soon. Thank you

          Responded March 04, 2019
          Hotel Granada Johor Bahru
          10.0
          Exceptional
          HUI from Singapore
          Solo traveler
          Deluxe Queen
          Stayed 1 night in February 2019

          Exceptional”

          Pros: Aeon shopping mall was just opposite the hotel. Nice n quiet hotel to stay. Cons: Morning breakfast need to innovate new dishes. Have been there couple times, but they served the same breakfast . The Roti Prata was thick n not crunchy.

          Reviewed February 11, 2019

          Hai Hui, Warmest greetings from Hotel Granada Johor Bahru. First and foremost, thank you for taking your time in writing us a review regarding your stay experience with us. We are elated to know that you are overall satisfied with your stay and we apologize for the inconvenience caused regarding the breakfast issue that were highlighted, we have taken the corrective measure to rectify. With this, we look forward to welcome you back to Hotel Granada Johor Bahru soon with yet another pleasant experience.

          Responded February 18, 2019
          Hotel Granada Johor Bahru
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