Recent customer comments

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Very good



based on 615 reviews
  • Cleanliness 7.2
  • Facilities 6.9
  • Location 8.6
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 6.9
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Ching from China
Family with teens
Economy Room
Stayed 5 nights in May 2015
Everything is ok
Good location and close to shopping area and a lot of good restaurants.
Will recommend to friends.
Reviewed May 14, 2015

PANG from Malaysia
Family with teens
Executive
Stayed 5 nights in April 2015
Comfortable
comfortable, spacious, clean
The hotel location is very good, just one street up from China town and very close to all the shopping & sightseeing. the hotel & rooms needs to be redecorated.
Reviewed May 14, 2015

Karen from Australia
Group
Chancellor
Stayed 3 nights in May 2015
City stay
Location
Very bad wifi was told free but got one hour per day and had to be used all at once, connection was bad so couldnt get info I needed as it would keep cutting of. Room was serviced but not very good standard.
Reviewed May 10, 2015

LEONG from Malaysia
Group
Chancellor
Stayed 4 nights in May 2015
Recommended
Staff frienliness
Reviewed May 08, 2015

samantha from Singapore
Group
Economy Room
Stayed 2 nights in April 2015
Perfect location
location
hotel is very conveniently located but rooms were very small. We had an additional bed placed in the room and there was not much space left for moving around after. The additional bed was very thin and uncomfortable, you could feel the springs from the bed frame. The worst experience we had during our stay was the plumbing in the toilet. It was impossible to control the water temperature in the shower and you will get cold water to really hot water within seconds even without making adjustments. The hotel only left a note in the room to say that they were improving their plumbing system and hence might experience some inconvenience. I would've appreciated if this was highlighted to us upon checkin as it was impossible to shower without having to adjust the water flow every few seconds or risk being scalded.
Reviewed May 06, 2015

Ottmar from Germany
Business traveler
Executive
Stayed one night in April 2015
Love the fact that you can open a window/door
Location. price, ability to open a window/door (Can't stand fully airconditioned rooms to sleep in)
Walked in went to bed, got up, walked out. So I can only comment on check-in and check-out which was spot on
Reviewed April 27, 2015

Sunny from India
Solo traveler
Economy Room
Stayed 5 nights in April 2015
Good location (if you leave on this side of cbd )
Nothing really - just another hotel
Comfortable. Needs to refurbish the bathroom and electric switches ..
Reviewed April 25, 2015

Elizabeth from Australia
Couple
Chancellor
Stayed one night in April 2015
Chancellor melb
The staff
The bathroom was awful
Reviewed April 24, 2015

gavin from Australia
Business traveler
Premier King Room
Stayed 5 nights in April 2015
king room
location. carpark . . the staffs willingness to help
Reviewed April 19, 2015

Rachel from Australia
Solo traveler
Economy Room
Stayed 3 nights in June 2014
Great Hotel!
Perfectly located, Comfortable and Great Staff.
Reviewed April 06, 2015


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