Hotel Grand Crystal
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Hotel Grand Crystal

40, Jalan Kampung Perak, Alor Setar City Center, Alor Setar, Malaysia,
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    Lobby Hotel Grand Crystal
    Lobby Hotel Grand Crystal
    Interior view Hotel Grand Crystal
     Hotel Grand Crystal
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    Exterior view Hotel Grand Crystal

    Guest reviews

    6.7
    Good
    /10
    (1170 reviews)See what guests said
    6.0
    Review score

    "APPRECIATE AMPLE PARKING SPACE FOR GUESTS"

    Rosiyah

    -

    January 3, 2019

    Property highlights

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Badminton court

    Very good
    Location
    7.2
    See map
    Very good location
    Nearby
    Popular
  • Sentosa Plaza130 m
  • Rumah Merdeka270 m
  • Zahir Mosque340 m
  • Muzium Padi370 m
  • Zahir State Mosque390 m
  • The Big Clock Tower390 m
  • State Art Gallery510 m
  • Pusat Pakar Ngee510 m
  • Kedah Medical Centre540 m
  • Aman Central540 m
  • This property is in high demand!

    Last booked 3 hours ago | 7 travelers are looking at this property right now

    Value for money6.9
    Location rating7.2
    Nearest airportSultan Abdul Halim Airport (AOR)
    Distance to airport9.6 km
    Select your room
    Deluxe
    Deluxe
    ...
    • Room size: 16 m²/172 ft²
    • Street view
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    Junior Suite Room
    Junior Suite Room
    ...
    • Room size: 40 m²/431 ft²
    • Street view
    • 1 queen bed
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    Family Deluxe Triple
    Family Deluxe Triple
    ...
    • Room size: 20 m²/215 ft²
    • Street view
    • 1 single bed and 1 queen be...
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 1 queen bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 16 m²/172 ft²
    • Street view
    • 2 single beds
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    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • 1 single bed and 1 queen be...
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    Superior Twin Room
    Superior Twin Room
    ...
    • Shower and bathtub
    • 2 single beds
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    FAMILY DELUXE TRIPLE ROOM - Room Only
    FAMILY DELUXE TRIPLE ROOM - Room Only
    ...
    • Shower
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    JR SUITE Room Only
    JR SUITE Room Only
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        Have a question for Hotel Grand Crystal?

        What people love about the property

        • 5.2
          Review score

          "Value for money is fair and location is good."

          ABDUL

          |

          January 4, 2019

        • 6.0
          Review score

          "Staff are friendly."

          syazwana S.

          |

          November 21, 2017

        • 7.6
          Very good

          "GOOD SERVICES PROVIDED WITH FRIENDLY STAFF"

          mohd N.

          |

          November 18, 2016

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        More about Hotel Grand Crystal

        More about Hotel Grand Crystal

        7.2
        Very good

        "Its good for cheap hotel."

        SYED

        |

        January 2, 2019

        An overview

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        What they offer

        7.2
        Very good

        "Staff are friendly and helpful"

        ABDULLAH

        |

        July 12, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (1170)Booking.com Reviews (311)
        Cleanliness6.4
        Facilities6.0
        Location7.2
        Room comfort and quality6.7
        Service7.0
        Value for money6.9
        Provided by verified guests of Agoda
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        All guests (1170)
        All room types

        Show reviews that mention 

        Showing 713 verified guest comments
        12345
        5.6
        Omar from Malaysia
        Family with teens
        Deluxe Double
        Stayed 1 night in April 2019
        Not bad”
        Car parking not enought
        Reviewed April 29, 2019
        6.0
        Mohd from Malaysia
        Family with teens
        Family Deluxe Triple
        Stayed 3 nights in December 2018
        Old hotel”
        We took this hotel only because it has family rooms to fit in 3 persons.
        Reviewed April 27, 2019
        5.2
        Siti from Malaysia
        Family with teens
        Family Deluxe Triple
        Stayed 1 night in September 2018
        Not worth”
        Good customer service and good location, within city center. But the hotel itself need a serious makeover, old design interior and exterior. clean bathroom. but the room is too noisy. can hear outside of the room or next door talking.
        Reviewed April 13, 2019
        6.0
        Adilena from Malaysia
        Family with teens
        Deluxe Double
        Stayed 1 night in March 2019
        Short night stay”
        Pro: Spacious room, clean and comfy bed. Price offered for a night over the weekend is relatively worth it. Con: But it was almost unbearable due to low performing aircond system. The aircond was not cold enough, it takes time to get the air circulating. It was bearable..
        Reviewed April 01, 2019
        8.0
        Excellent
        Myra from Malaysia
        Family with teens
        Family Deluxe Triple
        Stayed 1 night in November 2018
        GOOD”
        Overall satisfied.
        Reviewed April 18, 2019
        3.6
        Cha
        Solo traveler
        Deluxe Double
        Stayed 1 night in April 2019
        The hotel is very old, like haunted house when walk in to hotel. ”
        I booked the hotel from agoda website, the website showing breakfast will be provided, but in the end hotel staff said my package is not inclusive of breakfast.
        Reviewed April 29, 2019
        9.2
        Exceptional
        Aizati from Malaysia
        Family with young children
        Stayed 2 nights in December 2018
        Recommended”
        Pros stay here for us, very spacious for deluxe room, strategic location near to Alor Star Town. Overall I like this hotel and will stay here again one day. When stay with family, there must have cons stay here. The interconnecting room must have improvement on toilet, room odour and toilet facilities. One of important thing, the lift door close quickly, should do something on that. Others not too important, breakfast should be variety. Thank you Hotel Grand Crystal, we all like your hotel and very affordable.
        Reviewed December 17, 2018
        9.2
        Exceptional
        Mohd from Malaysia
        Business traveler
        Deluxe Double
        Stayed 1 night in April 2019
        old design”
        no plug point for charging...handphone
        Reviewed April 12, 2019
        9.6
        Exceptional
        NOR
        Couple
        Stayed 3 nights in March 2019
        Second time staying here...”
        Price: Affordable. Location: 5-8mins walk to Masjid Zahir, Aman Central Mall & Alor Setar Tower. Room: Clean, Comfortable, Spacious. Check In/Out: Fast & Easy. Staff : Friendly. Service: Good. Swimming pool: Clean. Parking: Sufficient. Mini fridge/kettle/hair dryer: Excellent. This is my second time staying here and I'm satisfied with the services of this Hotel.
        Reviewed March 12, 2019
        5.6
        peter from India
        Couple
        Deluxe Twin
        Stayed 1 night in March 2019
        Over priced, run down and noisy”
        Good - room was cleaned daily, sheet and towels clean but stained and old. Bad - pool so dirty and hygenic it was impossible to swim in. Toilet and sink leaking. Mattress old and uncomfortable. We complained and managemnet were very kind and helpful, offering us other rooms, but matresses were even worse in them. The worst thing was THE NOISE. There is an open air nightclub/karoke bar right opposite the hotel, open from 10pm until 3 or 4 am. Awful loaid music and selfish inconsiderate people leaving in early hours, shouting amd slamming car doors. No sleep at all.
        Reviewed March 10, 2019
        7.6
        Very good
        Zamri from Malaysia
        Couple
        Deluxe Double
        Stayed 1 night in February 2019
        Poor maintenance ”
        Booked for double room and checked-in around 3pm. At 4pm reported about aircond not cold shortly someone came to check but no action taken. After roasting ourselves for about 5 hours their finally changed us to single room which they claimed the only type of room that available event ought so little guest could be seen. To our suprise the new room also not cold enough but we made it through.
        Reviewed February 26, 2019
        8.0
        Excellent
        Muhammed from Malaysia
        Family with young children
        Stayed 1 night in September 2018
        Nice staff”
        Easy to request for changing the room and got free upgrade to the bigger room. And also the staff doing well, no objection nor policy nor penalty charges. The hotel is value for money and perfect location.
        Reviewed October 31, 2018
        9.6
        Exceptional
        ASRI from Malaysia
        Family with young children
        Stayed 1 night in October 2018
        The super Best Hotel ”
        The cleanliness hotel very good level... All staff very freindly and helpfull The room very big...very peacefull Toliet very clean.. Before that i stay many hotel this area..next time sure i only choose this hotelll only...i like this hotel...value for money and veryy chip
        Reviewed October 22, 2018
        8.4
        Excellent
        Nur from Malaysia
        Family with teens
        Deluxe Room - Sgl / Twn
        Stayed 1 night in June 2018
        Great value to stay”
        Stayed one night with my family. It was a comfortable night. The room is quite spacious even though the room facilities are moderate. Thumbs up for providing the sajaddah in the room. Fast check in and check out. No deposit required.
        Reviewed June 17, 2018
        3.2
        MOHD from Malaysia
        Family with young children
        Deluxe Double
        Stayed 1 night in March 2019
        Never come again”
        Dirty, very old facilities.
        Reviewed April 25, 2019
        5.2
        Ahmad from Malaysia
        Family with young children
        Deluxe Twin
        Stayed 1 night in March 2019
        "value with the price you pay"”
        ok la
        Reviewed April 02, 2019
        4.8
        NORZALIKA from Malaysia
        Family with young children
        Stayed 1 night in December 2018
        The television is old television with error of screen, effect to our 4 years to watch TV”
        The sink at the toilet paip was leaking, I was asking to change my room to the reception but they told that all room was fully booked although is just around 5pm,is not suitable for parent with small children with not comfortable room.. need more improvement, because we are always traveling and this is the 1st hotel we are not comfortable with the room and parking area also..
        Reviewed December 17, 2018
        6.8
        Good
        Abdullah from Malaysia
        Couple
        Stayed 1 night in November 2018
        Good location, very quiet at night”
        Good thing is near the tower and mall. Easy to find foods. Room size is ok, not too small. He only thing is they gonna need some refurbish as all the furniture are too old and my bigest problem is the bed bugs crawling out of the wooden bed panel.
        Reviewed November 14, 2018
        10.0
        Exceptional
        Aizati from Malaysia
        Family with young children
        Family Deluxe Triple
        Stayed 2 nights in December 2018
        Recommended, best hotel”
        Very recommend. Spacious room and not noisy hotel. Good facilities.
        Reviewed March 21, 2019
        8.3
        Excellent
        Fairuz from Malaysia
        Solo traveler
        Stayed 2 nights in November 2012
        Lovely hotel with spacious room & furniiture.”
        spacious and very clean room.
        Stayed for 2 nights. Very satisfied with the room condition. Clean and spacious room. Real value for money. Superior room with carpet flooring. Deluxe is an upgraded room with timber flooring. but same size. Only less friendly housekeeping the hotel need to improve. Guest is still inside but the housekeeping is very eager to clean up the room rather than coming back later.
        Reviewed November 30, 2012
        12345
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        Hotel Grand Crystal
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        • Very good location
        • Zahir Mosque
        • Alor Setar Railway Station is within 1.13 km