Hotel Grand Mutiara
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chowkit / Putra WTC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
100% of staff fully vaccinated
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
Luggage storage
STRONG Wifi ”
Apart from a few small cockroaches I have seen in the bathroom , my room was nice l Large with comfortable beds .The TV only had free Malaysia channels -2 of them blur...When I asked at reception a few minute later someone came up and fixed the problem . Wifi was VERY good . Drinking water was provided .For additional hot and cold drinking water there was a dispenser. Eating in the area is good and cheap-try the big hotel across the road .The Free GOKL buses stop 50 meters away from the hotel-Monorail 5 minutes walk For the price I paid -a bargain :-D
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Exceptional”
Location is good.
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Staff is Honest and kind”
Owner-Staff is Honest i really like this. I was forget My Black Coat 3 months before, i got back this recent my this stay 14 FEB. i really like this. Toilet water pipe was leakage only this problem.. hope they will solve it. everything fine there. i recommend stay here.
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thank you for your great support. we will serve your more better inshaAllah
Short stay”
The room was really small with two single beds but it is reasonable because the room price was really cheap. Bathroom space was good.
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Just ok”
Location is ok
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Thank you.
not so good ”
one day the hotel had no electricity whole day
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Dear Guest, you are totally wrong. for your kind information not only my hotel even whole Malaysia i don't think so this kind of problem have but also thank you for your feedback
Okay for price”
Cleanliness is okay. The window was not able to block out the noise unfortunately. But I slept just fine. Water pressure was good as long as water heater.
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Just ok”
Juat ok for budget
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Scammm hotel!”
Picture is totally different with what u get! We stay during the flash flood , we can understand about the situation. But to get a very dirty room was a bit turndown. Can understand about its a budget hotel.but u can get deffinately better room. Toilet is another level ,mold everywhere,hot water not working.broken lamp only cover by plastic bag😂😂 The staff barely speak bahasa/english. But helpfull.tv is working.bedsheet was okay atleast clean.
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Above average”
The only thing that I can recommend here Is the parking
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Thank you for your recommend inshaallah next time your will be recommended our service also Thank you
Aircond available but warm, hotel management not repair”
I will going to this hotel in future
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thank you for your very important feedback. promise you that next time you can get better service
Below Average”
First and last coming to this hotel...I got bitten many bed bugs...
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Hotel staff so bad”
Hello use brain I not use Ur mother money to chckin.since I pay. Room no hot water AC problem. No clean. The funny issue that stupit staff can give same room.which is my nx chckin.rude right.if I'm chckin use mother money then find.i pay use my money so give good room.even no soap.u all useless wasteing hotel money
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Cleanliness”
The room is very smelly, have to open the window otherwise you can't really breath & sleep.. The good thing about this hotel is free parking & elvator to each floor. Please upgrade rooms & parking lots cleanliness and update your hotel's contact number as well
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thank you for your feedback hope your next stay is more better. thank you
Not so clean ”
This time i come this hotel..room was not clean. Bath room also not clean. they give me Towel with big hole.. haha before this hotel was good.. now new owner come. maybe they have some difficulty. hope next time will be good.
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Perfect example for hotel that we dont want to stay”
Too dirty. The door is verry bad condition, too hard to open and close. Toilet flush not working. I ask them to repair it before im out to town, but no job is done when i came back. Need to ask them twice. I stayed for 2 days, but no cleaning service after 1st night. Sound from the ceiling fan are too noisy. No a/c remote provided. No bulb at the bed lamp and the holder still there which is very dangerous since i bring my 2yo kids with me. Could has a supply when switch is on. It was a nightmare staying at this hotel!!
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One word: DIRTY!”
Dirty, dirty and dirty. I have never encounter such a dirty hotel like this one hotel. Mattress, pillow case and towels are dirty, full with dirt and blood stains! There's coachroaches everywhere, even between the mattress and inside the closet. My room even got termites! It's a one hellish experience to be there eventho I only stayed there for one night. But nevertheless I've definitely would never ever come back. This hotel may be cheap but full of "surprises". If you're looking for a decent place to stay then AVOID THIS HOTEL AT ANY COST!!
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Not recommend at all”
If you need a hotel to sleep its fine. But lack of cleanliness.. Smells all over the room.
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Uncomfortable ”
Staff not trained enough to handle customer. Poor cleanliness. Hotel name changed.
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Acceptable”
Toilet is dirty. Aircond not functional well. Room window can't close and cracked. Facilities is not function i.e tpon. I have check out 10 minutes after check in. Due to that I have check in myself to other hotel. Wasting my money. When reviewed photo at apps everthing looked good but indah khabar dari rupa.
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