Hotel Grand Mutiara
Twin Room - Bedroom Hotel Grand Mutiara
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Interior view Hotel Grand Mutiara
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6.0
Good
/10
(94 reviews)See what guests said
See map
6.9
Good
Location rating score
Popular neighborhood
Parking
FREE
  • MSL Travel170 m
  • Chow Kit Clothes Market200 m
  • KL SOGO270 m
  • UO Superstore in Chow Kit280 m
  • doremi sound & light280 m
  • LRT Train Station - PWTC300 m
  • Chow Kit Monorail Station320 m
  • University of Malaya410 m
  • Kuala Lumpur Metropolitan University410 m
  • Bazaar Baru Market410 m
  • Free Wi-Fi

    Hotel Grand Mutiara

    Located in Hotel Grand Mutiara, Jalan Raja Laut, 110C, Chow Kit, 50350, Malaysia, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50350 - See map
    "Staff is very nice and speak nice Muslim Pakistani and Malaysian."
    GHULAM - August 23, 2018
    • 280 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    This property is in high demand!

    Booked 28 times

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Review score - United States
    10.0/10
    Cheapest price score
    Room comfort score
    4.0/10
    Value for money score
    6.8/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    93
    %
    of Kuala Lumpur properties
    Value for money6.8
    Distance to city center1 km
    Location rating6.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.2 km

    Rooms available at Hotel Grand Mutiara

    Single Room
    Single Room
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 11 m²/118 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Shower
    • 1 super king bed
    Enter dates to see prices
    Superior Family Room
    Superior Family Room
    ...
    • Shower
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Double or Twin Room
    Superior Double or Twin Room
    ...
    • Shower
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Shower
    • 1 super king bed
    Enter dates to see prices
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    More about Hotel Grand Mutiara

    More about Hotel Grand Mutiara

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    1.7 km American, Cafe, European
    Darabif
    1.8 km American
    Arthur's Bar and Grill
    2.0 km American, Asian, Bar
    Asian cuisine
    Asian cuisine
    Ong Lai (Goh Kee) Restaurant
    200 m Asian, Chinese, Malaysian
    Hyderabad Recipes
    210 m Asian, Halal, Indian
    Teh Tarik Place
    220 m Asian, Indian, Malaysian
    Chinese cuisine
    Chinese cuisine
    Kedai Kopi & Makanan Man Lien
    170 m Chinese, Seafood
    Mungo Jerry
    230 m Chinese
    Laomazis Home Cooked Dishes
    300 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Hotel Grand Mutiara from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (94)Booking.com Reviews (1)
    6.0
    /
    10
    Cleanliness5.3
    Facilities5.4
    Location6.9
    Room comfort and quality4.0
    Service5.8
    Value for money6.8
    Rating
    9+ Exceptional (5)
    8-9 Excellent (6)
    7-8 Very Good (6)
    6-7 Good (3)
    <6 Below Expectation (26)
    Time of the year
    Mar - May (5)
    Jun - Aug (18)
    Sep - Nov (13)
    Dec - Feb (10)
    All languages
    All guests (94)
    All room types
    Showing 46 verified guest comments
    123
    10.0
    Exceptional
    ROSLAILA from Malaysia
    Couple
    Deluxe Queen
    Stayed 1 night in August 2019

    Exceptional”

    ok

    Reviewed August 21, 2019
    2.0
    Tai
    Group
    Deluxe Queen
    Stayed 1 night in August 2019

    Rudeness and non friendly”

    To be honest the hotel is nice and comfortable . I am travelling with a friend and due to some reason we have to stay another day. The hotel assistant insist we have to check out and recheck in. I told that my friend got high blood pressure and is currently sleeping and I have continue the room via online for another day. He insist me to check out if not I have to pay 20 additional which I never have overcome this matter before. I request to speak to their manager and the manager is shouting at me if you u stay if not you can go out.i do rang Agoda and How does you feel if you are a consumer and very disappointed agoda mention they can’t do anything about it

    Reviewed August 15, 2019
    2.0
    Tai
    Business traveler
    Deluxe Queen
    Stayed 1 night in August 2019

    Unreasonable charging.”

    I book the first day but due to my issue wont be able to resolve n I need to stay another day. But I was ask to check out and recheck in if not I have to pay additional 20 bucks. The stupid INndian Manager is freaking rude

    Reviewed August 12, 2019
    2.0
    Anuar from Malaysia
    Solo traveler
    Deluxe Queen
    Stayed 1 night in July 2019

    Never stay here”

    Toilet bowl dirty. There is mosquito in the room Toilet door wrotten at bottom. Towel were torn

    Reviewed July 25, 2019

    thank you for you important feedback

    Responded July 27, 2019
    Hotel Grand Mutiara
    10.0
    Exceptional
    ROSLAILA from Malaysia
    Couple
    Deluxe Queen
    Stayed 1 night in June 2019

    Exceptional”

    good

    Reviewed June 27, 2019

    thank you for your great support

    Responded July 09, 2019
    Hotel Grand Mutiara
    8.4
    Excellent
    JEFFERY from Malaysia
    Solo traveler
    Deluxe Queen
    Stayed 1 night in June 2019

    Room and toilet clean.Suggest to improve room decoration.”

    Nil

    Reviewed June 07, 2019

    thank you for your great support

    Responded July 09, 2019
    Hotel Grand Mutiara
    2.8
    Safuan from Malaysia
    Business traveler
    Twin Room
    Stayed 5 nights in March 2019

    No wifi”

    Nope, dont choose this hotel

    Reviewed April 15, 2019

    thank you for your important feedback

    Responded July 09, 2019
    Hotel Grand Mutiara
    8.4
    Excellent
    Melissa from Malaysia
    Group
    Twin Room
    Stayed 2 nights in August 2018

    Short stay”

    The room was really small with two single beds but it is reasonable because the room price was really cheap. Bathroom space was good.

    Reviewed April 14, 2019

    thank you for your feedback

    Responded July 09, 2019
    Hotel Grand Mutiara
    6.8
    Good
    Rafiq from Malaysia
    Solo traveler
    Family Room
    Stayed 1 night in October 2018

    Okay for price”

    Cleanliness is okay. The window was not able to block out the noise unfortunately. But I slept just fine. Water pressure was good as long as water heater.

    Reviewed April 03, 2019

    Thank you for your important feedback

    Responded April 09, 2019
    Hotel Grand Mutiara
    8.8
    Excellent
    Thomas from Germany
    Solo traveler
    Twin Room
    Stayed 16 nights in February 2019

    STRONG Wifi ”

    Apart from a few small cockroaches I have seen in the bathroom , my room was nice l Large with comfortable beds .The TV only had free Malaysia channels -2 of them blur...When I asked at reception a few minute later someone came up and fixed the problem . Wifi was VERY good . Drinking water was provided .For additional hot and cold drinking water there was a dispenser. Eating in the area is good and cheap-try the big hotel across the road .The Free GOKL buses stop 50 meters away from the hotel-Monorail 5 minutes walk For the price I paid -a bargain :-D

    Reviewed March 28, 2019

    thank you for your very important feedback

    Responded July 09, 2019
    Hotel Grand Mutiara
    8.8
    Excellent
    GHULAM from Pakistan
    Business traveler
    Deluxe Queen
    Stayed 1 night in February 2019

    Staff is Honest and kind”

    Owner-Staff is Honest i really like this. I was forget My Black Coat 3 months before, i got back this recent my this stay 14 FEB. i really like this. Toilet water pipe was leakage only this problem.. hope they will solve it. everything fine there. i recommend stay here.

    Reviewed February 16, 2019

    thank you for your great support. we will serve your more better inshaAllah

    Responded July 09, 2019
    Hotel Grand Mutiara
    4.0
    Norazuan from Malaysia
    Family with teens
    Twin Room
    Stayed 2 nights in February 2019

    Cleanliness”

    The room is very smelly, have to open the window otherwise you can't really breath & sleep.. The good thing about this hotel is free parking & elvator to each floor. Please upgrade rooms & parking lots cleanliness and update your hotel's contact number as well

    Reviewed February 11, 2019

    thank you for your feedback hope your next stay is more better. thank you

    Responded July 09, 2019
    Hotel Grand Mutiara
    3.2
    Michael from Malaysia
    Solo traveler
    Twin Room
    Stayed 7 nights in January 2019

    not as advertised”

    Door lock some missing, shower is worst, room smells, not worth staying.

    Reviewed February 08, 2019

    thank you for your feedback

    Responded July 09, 2019
    Hotel Grand Mutiara
    4.8
    Mohamad from Malaysia
    Family with teens
    Twin Room
    Stayed 1 night in February 2019

    Aircond available but warm, hotel management not repair”

    I will going to this hotel in future

    Reviewed February 04, 2019

    thank you for your very important feedback. promise you that next time you can get better service

    Responded July 09, 2019
    Hotel Grand Mutiara
    7.2
    Very good
    Comod from Malaysia
    Business traveler
    Single Room
    Stayed 3 nights in July 2018

    Very good”

    Selesa

    Reviewed January 31, 2019

    thank you

    Responded July 09, 2019
    Hotel Grand Mutiara
    7.6
    Very good
    Comod from Malaysia
    Business traveler
    Single Room
    Stayed 1 night in July 2018

    Very good”

    Selesa

    Reviewed January 31, 2019

    thank you

    Responded July 09, 2019
    Hotel Grand Mutiara
    7.6
    Very good
    Richard from Malaysia
    Couple
    Family Room
    Stayed 3 nights in December 2018

    not so good ”

    one day the hotel had no electricity whole day

    Reviewed January 06, 2019

    Dear Guest, you are totally wrong. for your kind information not only my hotel even whole Malaysia i don't think so this kind of problem have but also thank you for your feedback

    Responded January 12, 2019
    Hotel Grand Mutiara
    2.0
    Sarah from Malaysia
    Group
    Twin Room
    Stayed 1 night in December 2018

    Very bad service”

    Bad service!

    Reviewed December 21, 2018

    Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. thank you

    Responded January 12, 2019
    Hotel Grand Mutiara
    3.2
    Prakash from Malaysia
    Business traveler
    Twin Room
    Stayed 1 night in November 2018

    Not clean.”

    Dirty toilet bowl & flooring. Reception staff not polite. Linens and towels not clean. Suspect linens are not changed after customer vacates (smelly). No tissues.

    Reviewed November 27, 2018

    Thank you for your very important feedback

    Responded January 12, 2019
    Hotel Grand Mutiara
    8.4
    Excellent
    Lina from Malaysia
    Family with young children
    Twin Room
    Stayed 1 night in November 2018

    ok .cuma lampu bilik air tlg betul kan”

    improve more

    Reviewed November 09, 2018

    thank you for your very important feedback and please give us chance to serve you better

    Responded January 12, 2019
    Hotel Grand Mutiara
    123
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