12 Nov 2018
Monday
13 Nov 2018
Tuesday
2 adults, 0 children
1 room
"We''re so happy to stay in this hotel, we will back to stay..."
Kittiwat
|
April 16, 2018
See map
Excellent
Location
8.5
Removed from saved list
What guests are saying:
Friendly staff and very helpfull.
Was just a 2 min walk from the tube and shops, staff very friendly and rooms clean. Though room was small and no lift which was hard with a baby.
Staff were very accommodating and helpful.
Great location, really friendly staff. Highly recommended hotel both for business or leisure.
Friendly staff
The management needs to conduct/give training for bell boy. The rest of the staffs are friendly and helpful.
Great hospitality
Great location for public transport and easy access to Bugis street hawker markets and restaurants and parks.
The pool area is in need of a re- furbishment but ice an cool after a tropical day in Singapore.
Good location, delicious buffet breakfast at only$9.99 p/p
Room on 8th floor overlooking Victoria street. Was a little noisy with water pump noises in the ceiling or wall during the night, we were in room 803. The staff are wonderful, very helpful and friendly. The breakfast was plentiful and varied.
Hotel Grand Pacific
- Inside city center
-
What's nearby?
From 4553 reviewsSee what guests said
7.6
/
10
Very good service
7.7
Recommended by 87% of guests
| Value for money | 7.5 |
| Distance to city center | 3Km |
| Location rating | 8.5 |
| Nearest airport | Changi International Airport (SIN) - Singapore |
| Distance to airport | 16.6 km |
250 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 25 times in the last 24 hours | 20 travelers are looking at this property right now
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Deluxe
...
- Room size: 28 m²/301 ft²
- City view
- 2 single beds
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Deluxe Triple Room
...
- Room size: 28 m²/301 ft²
- City view
- 3 single beds
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Premier Double Room
...
- Room size: 28 m²/301 ft²
- City view
- 2 single beds or 1 double b...
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Executive Room
...
- Non-smoking
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Triple Suite
...
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Triple
...
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Room Standard
...
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Great Double Room - Breakfast
...
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Tripple Room Pool
...
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Twin Superior
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What people love about the property
"Best location. good hotel"
Mike
|
February 18, 2018
"Very friendly and helpful staff."
Louis
|
January 19, 2018
"I ''m so happy to stay at this hotel Nice services, nice room."
Kittiwat
|
January 6, 2018
Compare to other recommended properties
 Hotel Grand Pacific |  |  | Best value!  | |
| Guest rating | Very good 4550 reviews 7.6 Location 8.5 | Very good 2093 reviews 7.3 Location 8.5 | Very good 6346 reviews 7.1 Location 7.9 | Very good 10006 reviews 7.9 Location 8.5 |
| Neighborhood | Bugis | Orchard | Bugis | Bugis |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Clean convenient good position"
William
|
February 26, 2018
An overview
At Hotel Grand Pacific, you will now stay connected with the new high speed Wi-Fi access throughout the hotel. Located right in the heart of the vibrant city, this 4-star property is amidst cultural, shopping, and entertainment districts. A mere five-minute walk will take you to the City Hall MRT station, Bugis Juction, and the Iluma and the Raffles City Shopping Center, whereas the main financial hub is just a short drive away. Featuring 240 exclusively appointed suites and rooms that are thoughtfully designed with a modern touch, a perfect retreat to step into after a long day of touring. Hotel Grand Pacific creates a cozy, yet stylish, space to unwind and relax, where your peace of mind will be restored like no other experience.
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Nearest essentials
Airports
Changi International Airport (SIN) - Singapore
16.6 km
27 minutes
Hang Nadim Airport (BTH) - Indonesia
34.5 km
Public transportation
Bras Basah MRT Station
250 m
4 minutes
Bencoolen MRT Station
300 m
6 minutes
Shopping
Vivocity Shopping Mall
4.9 km
Hospital or clinic
Raffles Hospital
610 m
8 minutes
Convenience store
7 Eleven
320 m
5 minutes
Cash withdrawal
ATM
150 m
4 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Steakout
70 m American
Jacks Place
110 m American
Alligator Pear
390 m American, Cafe
Asian cuisine
Sun's Cafe
30 m Asian, Chinese, International
Ah Yat Abalone
30 m Asian, Chinese
Mary's Kafe
150 m Asian, Malaysian
Chinese cuisine
Fu Lin Men
90 m Chinese
Honzen Cafe
300 m Chinese, Vegetarian
Hong Kong Dim Sum Cafe
330 m Chinese
What they offer
"Staff very obliging and friendly."
Mrs
|
March 27, 2018
Languages spoken
- English
- Chinese [Mandarin]
- Korean
- Chinese [Cantonese]
- Filipino
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Garden
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Restaurants
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Concierge
- Dry cleaning
- Luggage storage
- Currency exchange
- Infirmary
- Safety deposit boxes
- Daily housekeeping
- Laundromat
- Smoking area
- Doorman
- Laundry service
For the kids
- Babysitting service
- Family room
- Kids club
Access
- Elevator
- Pets allowed
- Wheelchair accessible
- Front desk [24-hour]
- Security [24-hour]
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
Available in all rooms
- Air conditioning
- Hair dryer
- Satellite/cable channels
- Alarm clock
- In-room safe box
- Shower
- Bathtub
- Internet access – wireless
- Slippers
- Carpeting
- Ironing facilities
- Smoke detector
- Closet
- LAN Internet in room [free]
- Soundproofing
- Coffee/tea maker
- Linens
- Telephone
- Complimentary tea
- Mini bar
- Toiletries
- Desk
- Mirror
- Towels
- Free bottled water
- Non-smoking
- Wake-up service
- Free instant coffee
- On-demand movies
- Wi-Fi [free]
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What's nearby
Most popular landmarks
- Battlebox - 770 m
- Merlion Park - 1.2 km
- Singapore Flyer - 1.44 km
- Orchard Road - 1.75 km
- Marina Bay Sands Casino - 1.84 km
- Cloud Forest - 1.95 km
- Gardens by the Bay - 2.2 km
- Supertree Grove - 2.23 km
- Universal Studios - 5.83 km
- Sentosa Island - 6.02 km
Closest landmarks
- St Joseph's Church - 80 m
- Xuanhua Art Gallery - 90 m
- Church of Saints Peter and Paul - 110 m
- Supermama - 110 m
- Bras Basah Complex - 150 m
- Carrie K. Atelier - 160 m
- Singapore Art Museum - 160 m
- Campers Corner Outdoor Outfitters - 200 m
- Artfolio Gallery - 220 m
- Maghain Aboth Synagogue - 230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-4 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 5 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- This is a strictly non-smoking property.
- The minimum age required to check in is 21 years.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 11:00 AM
Getting around
Airport transfer fee: 70 SGD
Distance from city center: 3Km
Travel time to airport (minutes): 20
Extras
Breakfast charge (unless included in room price): 32 SGD
Daily Internet/Wi-Fi fee: 12 SGD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 16
Number of restaurants: 2
Number of rooms : 240
Room voltage: 220
Most recent renovation: 2013
Parking
Daily parking fee: 34 SGD
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Real reviews from real guests
Agoda Reviews (4553)Booking.com Reviews (669)
7.6
/
10
Very good
Provided by verified guests of 
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All guests (4553)
All room types
Showing 3473 verified guest comments
12345
6.4
Good
Angeline from Singapore
Business traveler
Deluxe
Stayed 1 night in November 2018
Good”
Room and furniture is very dusty
Reviewed November 11, 2018
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10.0
Exceptional
Cheryl from Australia
Family with teens
Deluxe
Stayed 4 nights in October 2018
Good hotel in great location with exceptional guest service”
Hotel is a bit tired & worn & could do with a renovation. However it has everything you need & is in a great location, within walking distance to Bugis & Raffles.
The staff are excellent & are always friendly & willing to assist guests with any queries they have.
Breakfast buffet is great with a good range of hot & cold food & drinks.
The hotel has a 'handy' phone with access to the internet & with discounts available for many attractions. You can also make international calls home to landlines.
I have stayed here multiple times & will continue coming back as it is excellent value for money.
Reviewed November 06, 2018
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7.6
Very good
Ket from Malaysia
Family with young children
Deluxe Triple Room
Stayed 1 night in November 2018
Old hotel ”
Overall is okay, but don’t have complimentary parking, from check in to next day checkout parking payment cost me $34++
Reviewed November 06, 2018
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9.2
Exceptional
Andrea from Australia
Couple
Deluxe
Stayed 3 nights in October 2018
Great stay, recommend !”
Nice room, had everything we needed and a very quick walk to Bugis shops, MRT and other tourist sites. Friendly staff!
Reviewed November 05, 2018
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2.0
RAZALI from Singapore
Family with young children
Deluxe Triple Room
Stayed 2 nights in October 2018
Broken down 4 star Hotel”
Staff don’t know how to talk or speak proper with guest. The front desk ask if I want a taxi when I just arrived for checkin. The front door man don’t even speak! The cashier at the restaurant said breakfast is eleven sixty-five! (Means in SGD or USD or time?) The while decor reminds me of a 3-star hotel I used to stay in Delhi!! Someone should strip this hotel of 2 stars!!!
Reviewed October 26, 2018
1 traveler found this review helpful. Did you?|
10.0
Exceptional
Jermain
Couple
Deluxe
Stayed 1 night in October 2018
Exceptional”
Good job
Reviewed October 23, 2018
Did you find this review helpful?|
5.2
NURAZURA from Singapore
Couple
Deluxe
Stayed 1 night in October 2018
Mediocre stay”
I requested for the hotel to have the room be decorated within their means for my fiancées birthday but it was not carried out. I understand that requests is subjected to availability. Room booked were of mediocre level, the bathroom was not as clean as there seems to be dust and rust in the bath tub and towels given were musky. We were shocked to experience this from a 4 star hotel
Reviewed October 23, 2018
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5.2
Si from Singapore
Couple
Premier Double Room
Stayed 1 night in October 2018
Room & service”
Request for high floor was given but room aircon was not working properly and not being able to adjust, toilet bowl having rusty stain feels a little disgusting. Room sound proof was bad as it was noisy at night being able to hear a group of guest talking loudly outside.
Service by the guest relation team was bad. Called to ask for some enquires but was being spoken rudely and hang up without saying anything.
Reviewed October 23, 2018
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9.2
Exceptional
FRANCESSCA from Malaysia
Business traveler
Deluxe
Stayed 3 nights in October 2018
Great”
I'm happy with the excellent services by the hotel. Great location and convenient.
Reviewed October 22, 2018
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7.2
Very good
Norlailawati from Malaysia
Business traveler
Deluxe
Stayed 2 nights in October 2018
good location”
Good location...nearby Bugis Street n Bugis Junction..only 400 meter to Bugis MRT
Cater for halal food (asian food) even small portion...good enough for me.
Reviewed October 20, 2018
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9.2
Exceptional
Karen from United States
Solo traveler
Deluxe
Stayed 3 nights in October 2018
See my first review”
The staff is reason enough to book this hotel - exceptionally warm and helpful. They really go the extra mile. Even the breakfast was a lovely surprise. For a few of the staff aural comprehension of English was somewhat challenging but that was never a problem.
Reviewed October 18, 2018
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9.2
Exceptional
Andrew from Malaysia
Solo traveler
Deluxe
Stayed 1 night in October 2018
Perfect Location”
Nice! Near City Hall
Reviewed October 18, 2018
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8.0
Excellent
SANG from Brunei Darussalam
Family with teens
Deluxe Triple Room
Stayed 3 nights in October 2018
Nice”
Very good, good location and clean
Reviewed October 18, 2018
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10.0
Exceptional
Viviane from Malaysia
Family with young children
Deluxe Triple Room
Stayed 1 night in October 2018
Very convenient ”
Good to stay easy walking around
Reviewed October 18, 2018
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8.0
Excellent
Desmond from Malaysia
Family with young children
Deluxe
Stayed 1 night in October 2018
Better than Inhad expected”
My booking was via Agoda. The name I used when registration my account at Agoda is different from thr
name stated on my passport.
The staff refuse to let me check in.
In my opinion it is very silly since Agoda never insisted on using passport name to sign up the account. Many just use a simply nick name.
They could have used my Booking No, Tel No and email address to verify whether I am the right person or not.
I had to contact Agoda to change my booking name to my passport name etc. I took me a long time to do that.
That was the only disappointment with this hotel
Reviewed October 14, 2018
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8.8
Excellent
Caron from Australia
Couple
Premier Double Room
Stayed 3 nights in October 2018
Excellent”
Conveniently located. Close to MRT. Large, clean rooms. Helpful staff. Great buffet breakfast.
Reviewed October 09, 2018
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8.4
Excellent
Karen from United States
Solo traveler
Deluxe
Stayed 4 nights in September 2018
Staff is great - warm, friendly, helpful ”
Staff makes this hotel special - they really go the extra mile when handling special requests or even the most mundane. Many of them are quite knowledgeable and when necessary refer to superiors who usually can resolve the issue. The rooms ar comfortable, the pool is lovely, the breakfast bountiful and fresh offering both Western and Asian delicacies.
Reviewed October 05, 2018
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8.0
Excellent
Maria from Philippines
Business traveler
Deluxe
Stayed 3 nights in September 2018
Value for Money”
The rate we got is lower than regular.
And at the rate, with breakfast, we believe, it is good value for money.
The hotel has a good aroma as soon as you enter the lobby.
It is very near shopping places, churches, MRT station and the bus station is just in front of the hotel.
Reviewed September 29, 2018
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8.8
Excellent
Kittiwat from Thailand
Group
Deluxe
Stayed 2 nights in September 2018
Good Service Hotel ”
Hotel can manage everything that is okay
Reviewed September 24, 2018
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8.8
Excellent
Kittiwat from Thailand
Group
Premier Double Room
Stayed 1 night in September 2018
Nice Hotel ”
Everything is okay, I will come back again
Reviewed September 24, 2018
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