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Hotel Grand Permata Hati
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7.2 Very good guest rating
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"Variety of food. Near to coffee house."

ANIES S.Malaysia
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7.0 Very good location
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7.0Location

Hotel Grand Permata Hati

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Very good
Based on 38 reviewsSee what guests said
7.2
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Deluxe Room
...
  • Mountain view
  • 24 m²/258 ft²
  • 1 king bed or 2 single beds
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Superior Room
...
  • Mountain view
  • 20 m²/215 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (38)
Filter by guest type:
Cleanliness7.4
Facilities7.0
Location7.0
Room comfort and quality6.3
Service7.6
Value for money7.3
Provided by verified guests of Agoda
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Showing 33 verified guest comments
1234
8.0
peter from Australia
Solo traveler
Deluxe Room
Stayed 1 night in April 2017
Pleasant hotel. Value for money
Good size room and bathroom. Shower area needs a curtain to stop whole bathroom from getting wet. Breakfast fine and clean hotel
Reviewed May 01, 2017
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4.0
Ganden from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in March 2017
Reception bad, my booking not existing
The key Room trouble, we are not enjoy
Reviewed March 17, 2017
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10.0
ANIES from Malaysia
Group
Superior Room
Stayed 5 nights in February 2017
Excellent
Nice staff. Variety of breakfast. Good facilities.
Reviewed February 20, 2017
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10.0
ANIES from Malaysia
Group
Deluxe Room
Stayed 5 nights in February 2017
Good
Variety of food. Near to coffee house.
Reviewed February 20, 2017
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9.6
ANIES from Malaysia
Group
Superior Room
Stayed 1 night in February 2017
Good stay
Everything is good.
Reviewed February 20, 2017
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7.2
NADIA from Malaysia
Group
Deluxe Room
Stayed 1 night in February 2017
Clean, spacious and fast check in
They can pack your breakfast if you have to check out early
Reviewed February 05, 2017
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6.4
KHADIJAH from Malaysia
Group
Deluxe Room
Stayed 1 night in August 2016
Receptionist not well trained
The receptionist simply ignored us and entertain other guests when we question about their elevators that broke down. I brought my two grandmothers who are over 80 years old and our rooms are at the third floor so elevators are essential to us. But without any assurance or estimated time until the elevators get fixed the receptionist simply ignored us. From our interactions later on we learnt that the receptionist is actually a decent person however the professionalism displayed is simply a let down.
Reviewed December 15, 2016
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7.2
iryani from Malaysia
Family with teens
Superior Room
Stayed 3 nights in October 2016
Value for money
The room was decent, breakfast menu considerably good though I would suggest more local food added to the breakfast buffet. Banda Aceh is small town, doesn't matter where u stay u can get anywhere easily...This hotel is away from the busy streets though..
Reviewed October 19, 2016
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5.6
alkendsoh from Malaysia
Couple
Superior Room
Stayed 3 nights in September 2016
little bit disappointing to the value
Drainage system in toilet damn worst , keep on flooding after shower . and the water heater gt no hot water . still gt this kind of problem after changing second room . furthermore , the breakfast so so , not much variety , mostly are local food tht too hard for us to bite @@ anyway, i love the all the staff , cause so helpful , keep on full fill customer needs wisely . hope the hotel owner wil improve their facilities asap .
Reviewed September 23, 2016
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7.6
NOR from Malaysia
Group
Superior Room
Stayed 1 night in September 2016
Facilities are great
Hotel is affordable, clean and staffs are friendly
Reviewed September 19, 2016
1 traveler found this review helpful. Did you?|
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Hotel Grand Permata Hati
|Very good 7.2
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