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Very good7.6
Based on 20 reviews
Hotel Grand Serenaa
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Interior view
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Spa
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7.6 Very good guest rating
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"we liked large room with comfy bed and large toilet area, ho..."

BaskaranIndia
Spa
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6.4 Good location
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6.4Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Maple Room
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  • City view
  • 23 m²/248 ft²
  • 2 single beds or 1 double b...
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Villa
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  • City view
  • 40 m²/431 ft²
  • 1 double bed
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Suite
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  • City view
  • 23 m²/248 ft²
  • 1 double bed
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Nearest essentials

Airports
  • Pondicherry Airport (PNY)
  • 3.9 km
  • Chennai International Airport (MAA)
  • 117.2 km
Public transportation
  • Puducherry Railway Station
  • 8.8 km
  • Marapalam Bus Stop
  • 8.9 km
Hospital or clinic
  • TB & Chest Diseases Hospital
  • 4.1 km
Pharmacy
  • Government Pharmacy
  • 4.4 km
Cash withdrawal
  • ATM
  • 3.3 km

More about Hotel Grand Serenaa

An overview

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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (20)Booking.com Reviews (26)
Filter by guest type:
Cleanliness8.0
Facilities8.4
Location6.4
Room comfort and quality8.2
Service7.5
Value for money8.2
Provided by verified guests of Agoda
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Maple Room
Villa
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Showing 17 verified guest comments
12
8.0
Gracija from United Kingdom
Solo traveler
Maple Room
Stayed 1 night in March 2016
Very good
Very friendly staff
Reviewed February 28, 2017
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8.4
VENKATARAMAN from India
Family with young children
Villa
Stayed 1 night in August 2016
Excellent and refreshing
Nice big rooms, very clean, good food , peaceful stay overall
Reviewed August 30, 2016
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9.6
Dineshkumar from India
Family with young children
Maple Room
Stayed 2 nights in August 2016
Excellent resort.. You will forget that you are in pondy..
Very good infrastructure and spacious rooms..
Reviewed August 08, 2016
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8.8
R from India
Family with young children
Maple Room
Stayed 2 nights in July 2016
Very good resort. Value for money. Only factor to consider is this place is slightly far from the be
Very good resort. Value for money. Only factor to consider is this place is slightly far from the beach and the actual city. If you have your own transportation, it is VFM. Swimming pool, the internal play area, kids play area, breakfast buffet was really good. Dinner is not too great, felt slightly over priced for the spread offered. Rooms and rest rooms very clean, A/C intact. Wifi did not work properly. Please go ahead without hesitations if you are okay for a slightly distant place and you have your own transportation.
Reviewed July 18, 2016
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6.0
Prakash from India
Family with young children
Maple Room
Stayed 1 night in March 2016
Not a great welcome
Gym pool and spa
We booked 2 rooms for 12 pm check in where as only one room was provided by 3 pm and made us to wait for another hour and a half for another. This has impacted our one day schedule trip to Pondicherry. Location wise the disadvantage is every time u need to cross toll plaza to enter Pondicherry which made us to wait in queue and incur toll charges as well.. Positives are good ambience and relaxing for a family with good car park space, pool and kids play area.
Reviewed March 28, 2016
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9.2
Mani from India
Family with young children
Maple Room
Stayed 2 nights in March 2016
Very good hotel for a comfortable stay with nice food
I am sure the lacunae if any would be corrected soon. I have been to many star hotels all over world and I am fully impressed with the front office and the comforts with which i was really enjoying my stay in this nice hotel. Very good atmosphere and surroundings.
Reviewed March 14, 2016
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8.0
Parag from India
Couple
Villa
Stayed 2 nights in February 2016
xx
xx
Reviewed February 16, 2016
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3.7
Pawan from India
Couple
Villa
Stayed 2 nights in February 2016
Isolated place, far from town,high food cost
Swimming pool good, room has balcony
My experience with Serena was not so good, I reach at evening, it's very far from town, no nearby shop or facility, no pick up arranged, with no choice nearby you choose to eat at hotel restaurant, the cost of the food is so expensive to digest. One of the worst thing happened with me that my room bed sheet and cover not at all changed on 2nd day of house Keeping. With such acclaimed 3 star hotel the drop facility given in a 3 rd class non ac vehicle used far logistic. I would never prefer to stay again.
Reviewed February 13, 2016
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7.7
Arun from India
Family with teens
Villa
Stayed 1 night in November 2015
Value for money hotel in Pondy
Reasonable tariff , friendly staff and cleanliness
Reviewed November 17, 2015
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7.3
Mitesh from India
Family with young children
Maple Room
Stayed 2 nights in November 2015
My stay @ Grand Serenna, Pondicherry
Rooms, Quietness, Pool
Good
Reviewed November 16, 2015
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12

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