This property is in high demand!
Last booked 4 hours ago
"Staff is good."
January 1, 2019
Free airport transfer
Last booked 4 hours ago
|Value for money||7.8|
|Nearest airport||New Chitose Airport (CTS)|
|Distance to airport||4.3 km|
"I love that the hotel provides free shuttle bus to the New Chitose airport."
November 25, 2018
"It is convenience to airport and the room price is acceptable."
November 14, 2016
"Breakfast is good."
November 14, 2016
"Staff is also very helpful."
January 7, 2019
Located in the lovely area of New Chitose Airport, Hotel Grand Terrace Chitose enjoys a commanding position in the restaurants, shopping hub of Sapporo. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Chitosedaiichi Hospital, Murakami Dental Clinic, Chitose Ekikita Clinic.
Hotel Grand Terrace Chitose also offers many facilities to enrich your stay in Sapporo. A selection of top-class facilities such as Wi-Fi in public areas, car park, airport transfer, restaurant, laundry service can be enjoyed at the hotel.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, carpeting, clothes rack, in-room tablet, linens. The hotel offers wonderful recreational facilities such as hot tub, spa, massage to make your stay truly unforgettable. Superb facilities and an excellent location make the Hotel Grand Terrace Chitose the perfect base from which to enjoy your stay in Sapporo.
"The lobby is very spacious and the staff is very quick to re..."
January 7, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Best of the best”
Staff at reception was very attentive. There are shuttle bus thru and fro from airport. Airport to hotel only avaible after 6pm to 12am(every hour once) Hotel to airport starts at 630am to 1230pm(every hour once). There is a public onsen, quite small. There is freeflow of green tea rice(ochazuke) at the restaurant. Freeflow coffee, tea and fruit tea at the lounge. Microwave at ground level as opposite there is a family mart. Free parking at the permises. Coin washing machine at level 7. Breakfast at 500yen per head. Very good hotel stay. Loving it. Will return.
Good place, good location, value for money
Room is quite small”
Room is quite small. but good location and shuttle bus to airport was provided
Very good hotel”
This place is very good for me, very clean, the size of room is bigger than other hotel that we’re stay in Chitose. We’re impression in facilities such as public bath, massage chair.
Pretty far from the station. ”
I arrived late and need to walk 20 mins from the Chitose station. But the hotel offers airport Shuttle every hour.
I cannot review much as it is only a short stay to catch the flight back. The lobby is very spacious and the staff is very quick to respond during check in and check out. They explained well about everything i need for shuttle to the airport the day after which is every hour in every 30’ both to international and domestic. I catched a taxi to the hotel from Chitose station and cost ¥830. The room is quite spacious for single room and they got all necessity well maintained
Staff is good. I checked in late around 9:00pm, and most of the nearby restaurants were closed. Rront office staff kinldy showed us how to go find restaurants. Luckily, I found a good traditional Japanese style restaurant. The old chef served us with delicious food and the price is cheap. Good.
we came here after arriving from chitose airport late night for journey to Hakodate on next morning. English communication is quite a challenge but I am impressed with the effort of the staff to explain. There are free amenities such as onsen till late night, some free supper and free shuttle to airport. Overall is a good experience
Do waste your money with this hotel”
I think you can get better service from other cheaper hotels. Check in staff Ms Watanabe was unfriendly, unhelpful and full of discrimination. Maybe she prefers to serve only Japanese. Don’t bother to put in any request during reservations, they don’t bother to read anyway. I have been to Hokkaidō many times and stayed over 20hotels. This is by far the worse. Definitely not the Japanese hospitality I experienced. I get better service in cheaper hotels. Rooms are also filthy and old. Didn’t even bothered to try the onsen. However, to be fair, the breakfast spread was decent. I WON’T RECOMMEND THIS HOTEL. This is my 1st bad review on a hotel. Very disappointed with the check in service.
Free shuttle services to New chitose airport”
Despite the property is old age, but overall is clean. The hotel provided free shuttle bus to New chitose Airport every 30 mins started at 6.30am, advise to inform and reserve the shuttle bus upon check-in, very limited seat. Another good point is the hotel allowed to claim the taxi fare from JR station to the hotel within a capping limit, just present the taxi receipt upon check-in, the hotel reception will pay you.
Has a grand exterior, but aging inside. L shaped room - unable to open a 29inch luggage fully. Garden not maintained. Window without a view. Service without a smile. Only plus point is provided amenities and gift of snacks for small child.
Comfortable bed with free dinner, and spacious Onsen facilities. Value for money. Bicycles can be rent for free. Explore nearby neighbourhood was a awesome experience. Children like this hotel so much.
affordable and decent”
this place is close to park and also airport. hotel reimbursed our fares from nearest station to hotel. staffs are friendly and helpful
The hotel provides many facilities: Japanese-style quick food in the late night, onsen, free coffee, and so on. Staff is also very helpful.
Closed to New Chitose Airport”
Have a shuttle bus send you to the airport every hour... but you have to book in advance.
Great stay for a transit flight.”
The hotel is located in quite a rural area. 10 minutes of walking at least if u want to enjoy a night life in the city. Other than that, everything is perfect and it’s my recommendation for everyone if u want a great place to stay a night in Chitose that offers free airport transfer.
Shuttle bus from airport to hotel came on time as displayed in hotel website. Spacious lobby area where guest can rest with free hot coffee/tea. Need to reserve shuttle bus from hotel to airport during check in. The bass dropped hotel guest at both domestic and international terminals. Staff was friendly and can communicate in english.
convenient clean hotel with free airport transfer”
this is second time I stayed in this hotel, for a simple reason, clean convenient and fair price. staff are friendly and facility is adequate. it would be nice if they could upgrade the common bath room .
Good for Airport stopover”
Nice location for hotel stopover and good arrangement for airport shuttle transfer to and fro. Having facilities such as public bath and sauna and massage chair for free. If you never experience before, good to have it here as beginner.
Provide free airport transfer”
The room is small but there's enough space to open a 25' luggage. They provide free airport transfer starting from 6.30am hourly and departed very punctually. The staff was helpful but did not put up a smile on his face which is quite unusual compared to other service lines found in japan.
Hotel Grand Terrace Chitose