Hotel Grand Terrace Chitose
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 Hotel Grand Terrace Chitose
Interior view Hotel Grand Terrace Chitose
Interior view Hotel Grand Terrace Chitose
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7.7
Very good
3.9% this month
/10
(2772 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location
Parking
FREE
  • Takino Suzuran Hillside National Park23.8 km
  • Mt. Moiwa34.93 km
  • Tanukikoji Shopping Street35.94 km
  • Sapporo TV Tower36.03 km
  • Odori Park36.43 km
  • Former Hokkaido Government Office Building36.69 km
  • Asahiyama Memorial Park36.74 km
  • Hokkaido Shrine38.23 km
  • Moerenuma Park38.32 km
  • 3-star Hotel
    Free Wi-Fi

    Hotel Grand Terrace Chitose

    4-4-4 Honcho, Chitose-shi, Chitose, Sapporo, Japan, 066-8520 - See map

    Don't miss out!

    5 travelers are looking at this property right now | 12 travelers have booked today.

    "Hotel offers many free items to attract guests: public bath, massage chairs, coffee, tea and shaved ice service in the lobby and a comic library."
    Michael - September 4, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good facilities on premise
    7.7 facilities on premise
    Very good cleanliness
    7.6 rating for cleanliness
    Very good service
    7.6 rating for service
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Air conditioning

    Cheaper than 99% of all properties in Sapporo in the last 24 hoursCompared to 3,183 Sapporo properties at Agoda for various dates
    Value for money7.9
    Location rating7.5
    Nearest airportNew Chitose Airport (CTS)
    Distance to airport4.3 km

    Rooms available at Hotel Grand Terrace Chitose

    Small Double Non-Smoking
    Small Double Non-Smoking
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Deluxe Twin Smoking
    Deluxe Twin Smoking
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Deluxe King Double
    Deluxe King Double
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Single Non Smoking
    Single Non Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Single Smoking
    Single Smoking
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Japanese Western
    Japanese Western
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 futons
    Enter dates to see prices
    Small Double Smoking
    Small Double Smoking
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    Standard Twin Smoking
    Standard Twin Smoking
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    King Double Smoking
    King Double Smoking
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Japanese Style Room
    Japanese Style Room
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 futon
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Grand Terrace Chitose?

    Check-in is from 2:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Grand Terrace Chitose?

    Hotel Grand Terrace Chitose is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Hotel Grand Terrace Chitose also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Hotel Grand Terrace Chitose has a car park available for guests. Car parking is free for guests.

    What is the smoking policy at Hotel Grand Terrace Chitose?

    Hotel Grand Terrace Chitose does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Hotel Grand Terrace Chitose

    • 7.6
      Very good

      "The old chef served us with delicious food and the price is cheap."

      Chi M.

      |

      January 1, 2019

    • 9.2
      Exceptional
      Spaciousness

      "Spacious lobby area where guest can rest with free hot coffee/tea."

      Abdullah M.

      |

      January 29, 2018

    • 9.2
      Exceptional
      Spaciousness

      "Comfortable bed with free dinner, and spacious Onsen facilities."

      WONG

      |

      October 7, 2018

    Property ranking|Compared to 3,183 Sapporo properties
    See all rankings
    Cheapest price score
    Review score - United States
    7.6/10
    Room size
    24 sqm.
    Value for money score
    7.9/10
    Better than
    99
    %
    of Sapporo properties
    Better than
    96
    %
    of Sapporo properties
    Bigger than
    95
    %
    of Sapporo properties
    Better than
    94
    %
    of Sapporo properties
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    More about Hotel Grand Terrace Chitose

    More about Hotel Grand Terrace Chitose

    8.4
    Excellent

    "Adequate guest service by the staff, fairly helpful to help ..."

    Asyraf

    |

    February 3, 2018

    Description

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    Most talked about facilities

    Housekeeping
    23 mentions
    Breakfast
    15 mentions
    Taxi
    8 mentions
    Food & Dining
    3 mentions

    What they offer

    9.2
    Exceptional

    "I love that the hotel provides free shuttle bus to the New C..."

    Nutthida

    |

    November 25, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian

    Restaurants on site

    ユーカラ
    Menu:A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Hotel Grand Terrace Chitose from real guests

    Overall rating
    7.7
    Very good
    From 2774 reviews
    7.9Value for money
    7.8Service
    7.7Facilities
    Agoda Reviews (1019)Booking.com Reviews (1753)
    Rating via Agoda7.6
    /
    10
    Cleanliness7.6
    Facilities7.7
    Location7.5
    Room comfort and quality7.4
    Service7.6
    Value for money7.9
    High score for Sapporo
    Rating
    9+ Exceptional (127)
    8-9 Excellent (69)
    7-8 Very Good (136)
    6-7 Good (72)
    <6 Below Expectation (105)
    Time of the year
    Mar - May (97)
    Jun - Aug (61)
    Sep - Nov (136)
    Dec - Feb (215)
    All guests (1019)
    All room types
    All languages

    Show reviews that mention 

    Showing 509 verified guest comments
    12345
    8.0
    Excellent
    Li from Malaysia
    Couple
    Standard Twin Non-Smoking
    Stayed 1 night in February 2019

    Large hotel with good location”

    The hotel room is large and there is a spacious lobby with free hot coffee and beautiful winter view from the glass wall.

    Reviewed July 20, 2019
    8.0
    Excellent
    tanya from Philippines
    Couple
    Small Double Non-Smoking
    Stayed 1 night in June 2019

    Nice hotel with free onsen ”

    The hotel is huge and there is free flowing coffee and tea in the lobby. There is also a free onsen where you can relax after your trip. You can also find a good yakiniku restaurant infront of the hotel.

    Reviewed June 11, 2019
    8.4
    Excellent
    Teo from Malaysia
    Couple
    King Double Non-Smoking
    Stayed 1 night in February 2019

    Good Choice Hotel for catching a flight the next day”

    I noted there is shuttle service from train station if contact is made. No doubt it is not expensive to take a cab from train station to Hotel. Quite remote and at least 15 minutes of walk before you can see a MCD sign. The hotel is beautiful and the breakfast is good. Everything is fine if not for the seclusion from this quiet town. Maybe it was winter and my stay was only for a night. Basically a very nice hotel.

    Reviewed May 28, 2019
    9.6
    Exceptional
    Lee from Malaysia
    Couple
    Small Double Smoking
    Stayed 1 night in May 2019

    Excellence hotel for affordable price ”

    This hotel provide FREE public bath, shaved ice, coffee, tea, massage chair, shuttle bus, supper (rice with soup) etc.. I didn't expected that this hotel provide much more than it stated, should have plan to stay longer here.

    Reviewed May 20, 2019
    7.2
    Very good
    Geo from Malaysia
    Couple
    Small Double Non-Smoking
    Stayed 1 night in April 2019

    Clean”

    Hotel old but clean. Onsen too small. Hotel location too far from JR station, breakfast spread was good. Free flow coffee/tea at lobby. I didn't get to try their free supper. And free shuttle service between airport to hotel and vice versa every hour

    Reviewed May 07, 2019
    10.0
    Exceptional
    esther from Singapore
    Couple
    Small Double Non-Smoking
    Stayed 1 night in February 2019

    Best of the best”

    Staff at reception was very attentive. There are shuttle bus thru and fro from airport. Airport to hotel only avaible after 6pm to 12am(every hour once) Hotel to airport starts at 630am to 1230pm(every hour once). There is a public onsen, quite small. There is freeflow of green tea rice(ochazuke) at the restaurant. Freeflow coffee, tea and fruit tea at the lounge. Microwave at ground level as opposite there is a family mart. Free parking at the permises. Coin washing machine at level 7. Breakfast at 500yen per head. Very good hotel stay. Loving it. Will return.

    Reviewed February 20, 2019
    6.8
    Good
    Jennifer from Malaysia
    Family with young children
    Triple Room - Non-Smoking
    Stayed 1 night in June 2019

    Old Hotel”

    Great location with free shuttle bus to & from new Chitose airport.

    Reviewed July 01, 2019
    2.8
    Siew from Singapore
    Family with young children
    Standard Twin Non-Smoking
    Stayed 1 night in May 2018

    Acceptable”

    Book this hotel which is the most disppointed hotel for my whole trip in hokkiado. The room is old and the bed is not comfortable at all. We have 2 adult and 2 kids which we shared twin room and the bed is totally too soft for us to share. Totally cannot sleep the whole night. The location is good which provided shuttle bus to the airport. But this hotel price is too expensive for such hotel room.

    Reviewed April 23, 2019
    6.4
    Good
    Sin from Macau
    Couple
    Small Double Non-Smoking
    Stayed 1 night in April 2019

    Value for a short stay ”

    We just stay for a night. This hotel provide us the free shuttle to Chitose airport, very convenient to us due to we have early morning flight. However, we booked for non smoking room, but we still can smell the room with smoking smell when we enter it. Overall is good for a short stay.

    Reviewed April 12, 2019
    6.4
    Good
    Hwee from Singapore
    Group
    Small Double Smoking
    Stayed 1 night in February 2019

    Stuffy Room”

    We had a stuffy room which made me uncomfortable. However, this issue was resolved after the staff brought me a table fan. Room is undoubtedly small but this is a common scenario in Japan. A convenience store is right across the road and this delighted us. Morning shuttle bus provided by the hotel brought us to the airport promptly and fast.

    Reviewed March 29, 2019
    10.0
    Exceptional
    Deborah from United States
    Couple
    King Double Non-Smoking
    Stayed 2 nights in June 2019

    The staff was very friendly. ”

    The staff was very patient as I asked numerous questions. They were kind and was always ready to help me. The breakfast was fantastic.

    Reviewed June 06, 2019
    10.0
    Exceptional
    aisyaturadiah from Malaysia
    Family with teens
    Standard Twin Non-Smoking
    Stayed 1 night in March 2019

    good location”

    the staffs are very helpful, the hotel provides free shuttle bus to the airport, value for money, family mart is just across the road.

    Reviewed May 22, 2019
    9.6
    Exceptional
    Edward from Indonesia
    Couple
    Small Double Non-Smoking
    Stayed 1 night in April 2018

    Transit hotel”

    we came here after arriving from chitose airport late night for journey to Hakodate on next morning. English communication is quite a challenge but I am impressed with the effort of the staff to explain. There are free amenities such as onsen till late night, some free supper and free shuttle to airport. Overall is a good experience

    Reviewed April 29, 2018
    9.6
    Exceptional
    Teerasak from Thailand
    Group
    Small Double Non-Smoking
    Stayed 1 night in February 2018

    Great stay for a transit flight.”

    The hotel is located in quite a rural area. 10 minutes of walking at least if u want to enjoy a night life in the city. Other than that, everything is perfect and it’s my recommendation for everyone if u want a great place to stay a night in Chitose that offers free airport transfer.

    Reviewed February 03, 2018
    9.2
    Exceptional
    Abdullah from Malaysia
    Family with young children
    Small Double Smoking
    Stayed 1 night in January 2018

    Satisfied!!”

    Shuttle bus from airport to hotel came on time as displayed in hotel website. Spacious lobby area where guest can rest with free hot coffee/tea. Need to reserve shuttle bus from hotel to airport during check in. The bass dropped hotel guest at both domestic and international terminals. Staff was friendly and can communicate in english.

    Reviewed January 29, 2018
    9.6
    Exceptional
    GOOI from Malaysia
    Family with teens
    Small Double Smoking
    Stayed 1 night in November 2017

    convenient clean hotel with free airport transfer”

    this is second time I stayed in this hotel, for a simple reason, clean convenient and fair price. staff are friendly and facility is adequate. it would be nice if they could upgrade the common bath room .

    Reviewed December 02, 2017
    10.0
    Exceptional
    Steffi from Singapore
    Couple
    Twin Room
    Stayed 1 night in October 2017

    Very good experience”

    Was informed beforehand and given a smoking room as there were no more non-smoking rooms available. But room was clean did not have any smoke smell. Room is considered large for a Japanese hotel of this price. Good facilities, free coffee/tea and snacks at 9pm. Very pleasant experience.

    Reviewed October 09, 2017
    8.0
    Excellent
    Hui from Malaysia
    Couple
    Small Double Non-Smoking
    Stayed 1 night in October 2017

    Provide free airport transfer”

    The room is small but there's enough space to open a 25' luggage. They provide free airport transfer starting from 6.30am hourly and departed very punctually. The staff was helpful but did not put up a smile on his face which is quite unusual compared to other service lines found in japan.

    Reviewed October 05, 2017
    8.4
    Excellent
    Sze from Malaysia
    Group
    Twin Room
    Stayed 1 night in September 2017

    Convenient location”

    Great and convenient location with free airport shuttle if you are bound for an early flight at New Chitose airport the next morning. During my stay at the hotel, there was no free shuttle from Chitose train station but they did reimburse the fee for the taxi ride between the hotel and the train station. Overall, a pleasant stay and the public bath available is one of the highlight for me.

    Reviewed October 01, 2017
    10.0
    Exceptional
    GOOI from Malaysia
    Couple
    Standard Semi-Double Room
    Stayed 1 night in September 2017

    Convenient stopover hotel ”

    Stay over night as early flight the next day. Clean, convenient and close to airport, with hourly free shuttle bus. Room adequate for 2 person., with free clean onsen is a bonus. Dinner at the hotel's restaurant is great and value for money. The all you can drink for 1000 Yen is a bargain if you are drinker. Will definitely come back for next transit.

    Reviewed September 21, 2017
    12345
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    Hotel Grand Terrace Chitose
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    • Very good location
    • Takino Suzuran Hillside National Park
    • Chitose Train Station is within 1.31 km