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8.6

Excellent
3.3% this month
/10
(5,229 reviews)See what guests said
Highly rated by guests – 90% would recommend
Housekeeping132
View124
Shops54
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Jesselton Point

140 m

Salt x Paper Stationery & Gifts

140 m

Buah-Buahan Yong

150 m

Suria Sabah Shopping Mall

150 m

Pillars of Sabah

150 m

Popular landmarks
Kota Kinabalu City Mosque

330 m

Gaya Street Sunday Market

610 m

Night Market

1.1 km

Mamutik Island

1.5 km

Sabah State Museum

3.1 km

Closest landmarks
Watson

130 m

Q Bar

140 m

Standard Chartered Bank

230 m

HSBC

240 m

Jesselton Point Ferry Terminal

250 m

Hotel Grandis

"Recomended hotel , easy go to shoping mall , and the sea view is very nice ."

Jestovia - May 10, 2022
Deluxe City View Family Room - Bed Hotel Grandis
 Hotel Grandis
Lobby Hotel Grandis
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Hotel Grandis

Suria Sabah Shopping Mall, 1A, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Attention

This property is in high demand!

51 travelers have booked today.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money8.5
Distance to city center2 km
Location rating9.1
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.8 km

Rooms available at Hotel Grandis

Excellent
Room comfort & quality

8.7

Premier Suite
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe City View Room
...
  • Room size: 45 m²/484 ft²
  • Courtyard view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 34 m²/366 ft²
  • Street view
  • 2 single beds or 1 king bed
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Deluxe City View Family Room
...
  • Room size: 46 m²/495 ft²
  • Courtyard view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe Sea View Room
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 60 m²/646 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Family Room Deluxe
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 46 m²/495 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Hotel Grandis have a hot tub?

Hotel Grandis does not have a hot tub.

What time is check-in and check-out at Hotel Grandis?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Grandis?

Hotel Grandis is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Grandis?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Grandis. There's an additional charge of 48 MYR for adults and 24 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Grandis?

Hotel Grandis features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Grandis?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Grandis. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hotel Grandis?

On-site venues and convenient event services make Hotel Grandis an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Grandis?

Hotel Grandis does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Grandis?

The closest train, metro, or bus station is South Bus Terminal, 2.0 km away from Hotel Grandis.

What restaurants are nearby Hotel Grandis?

Hotel Grandis’s neighborhood is Central Business District which includes popular restaurants such as Sushi Zanmai, The Crab House Seafood Restaurant and 999 Bar And Bistro.

What popular shopping places are close to Hotel Grandis?

Located in the Central Business District area, Hotel Grandis is close to great shopping choices like Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Hotel Grandis?

Hotel Grandis is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

What popular natural sightseeing spots are close to Hotel Grandis?

Hotel Grandis is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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Explore the neighborhood

What people love about Hotel Grandis

  • 10

    Exceptional
    Location

    "Recomended hotel , easy go to shoping mall , and the sea view is very nice ."

    Jestovia

    |

    May 10, 2022

  • 10

    Exceptional
    Spaciousness

    "Sea view from the room.the unit studio is spacious and comfortable."

    Syahidatul

    |

    May 9, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and comfortable for small family"

    che

    |

    May 9, 2022

Property ranking|Compared to 1,313 Kota Kinabalu properties
See all rankings
Room comfort score
8.7/10
Room size
63 sqm.
Location score
9.1/10
Cleanliness score
8.8/10
Better than
99
%
of Kota Kinabalu properties
Bigger than
95
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Overall rating:

8.6

Excellent
5,229 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.1
Read all reviews >
What travelers say they love:
Convenient and great location.
Kar from Malaysia
Couple
More about Hotel Grandis

More about Hotel Grandis

Hotel Grandis

You'll love the exceptional convenience during your stay at Hotel Grandis, located right in the heart of the city center, with an easy access to everything in Kota Kinabalu.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Grandis. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kota Kinabalu can be assisted with taxi and car hire services available.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Grandis. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking.
Rooms at Hotel Grandis are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Grandis, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hotel Grandis which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Grandis has a range of activities that will meet your needs. The many offerings at Hotel Grandis ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Hotel Grandis gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.
This accommodation beats more than 98% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

74 mentions

Housekeeping

71 mentions

Swimming Pool

64 mentions

View

36 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Streaming service like Netflix
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Kosher
  • Buffet
Restaurants on site

Rosea Cafe

  • Cuisine: International, Local, Malaysian
  • Menu: Buffet, A-la-carte
Location
Suria Sabah Shopping Mall, 1A, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000
Exceptional
Location

9.1

Airports

  • Kota Kinabalu International Airport (BKI)
    7.8 km
  • Labuan Airport (LBU)
    119.9 km

Public transportation

  • South Bus Terminal
    2.1 km
  • North Borneo Railway
    5.2 km

Hospital or clinic

  • Watson
    130 m

Shopping

  • Gaya Street Sunday Market
    610 m

Convenience store

  • Orange 24 Hours
    250 m

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • Signal Hill Observatory Platform
    320 m
  • Kota Kinabalu City Mosque
    330 m
  • Gaya Street Sunday Market
    610 m
  • Night Market
    1.1 km
  • Mamutik Island
    1.5 km
  • Sabah State Museum
    3.1 km
  • Tunku Abdul Rahman Marine Park
    8.0 km
  • Sapi Island
    8.0 km
  • Manukan Island
    8.6 km
  • Poring Hot Springs
    13.8 km

Nearby landmarks

  • Watson
    130 m
  • Q Bar
    140 m
  • Jesselton Point
    140 m
  • Salt x Paper Stationery & Gifts
    140 m
  • Buah-Buahan Yong
    150 m
  • Suria Sabah Shopping Mall
    150 m
  • Pillars of Sabah
    150 m
  • Tong Hing Supermarket
    190 m
  • Wisma Sabah & Gaya Centre
    200 m
  • sunset
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children below 12 years old are allowed to check in together with fully vaccinated parents but are not allowed to dine in the restaurants.​
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee90 MYR
  • Distance from city center2 km
  • Travel time to airport (minutes)12

Extras

  • Breakfast charge (unless included in room price)48 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 188
  • Year property opened2013

Reviews of Hotel Grandis from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.3
Location9.1
Room comfort and quality8.7
Service8.6
Value for money8.5
High score for Kota Kinabalu
Rating
9+ Exceptional (1,065)
8-9 Excellent (435)
7-8 Very Good (564)
6-7 Good (159)
<6 Below Expectation (171)
Time of the year
Mar - May (576)
Jun - Aug (487)
Sep - Nov (665)
Dec - Feb (666)
All guests (4,372)
All room types
All languages

Show reviews that mention 

Showing 2,394 verified guest comments
12345
9.6
Exceptional
Jase
Family with teens
Superior Room
Stayed 2 nights in October 2017

Excellent Hotel at the Heart of Kota Kinabalu”

We really enjoyed our stay here in Hotel Grandis. I am glad I made the last minute decision to change hotels and choose Hotel Grandis. I really wanted my mom to enjoy her post-operation vacation. The hotel is at the 'end' of central Kota Kinabalu but the location is excellent. Given the small size of downtown KK, everything is of walking distance. Beside it is Suria Sabah mall which doesn't really offer much in terms of shopping but it was good nonetheless. The property is well-maintained and the staff (Nia stood out for me) are excellent. The room we had was quite spacious and had a tasteful design. The bathroom was quite spacious too. The roof top bar and pool are nice especially if you love sunsets as it gives you an unobstructed view of Kota Kinabalu's beautiful sunset. The gym is adequate. Good thing I opted to have breakfast included as their breakfast spread is quite decent. The Rosea Cafe also has a nice view, make sure you sit by the window. Their nasi lemak was pretty good. All in all, if I will visit KK again, I will definitely book Hotel Grandis. Highly recommended.

Reviewed November 05, 2017

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9.7
Exceptional
Rose from Malaysia
Family with teens
Superior Room
Stayed 1 night in July 2014

Great hotel at a good location ”

Location, value for money and near to shopping mall

This is the first time we check into Hotel Grandis , we arrived at Kota Kinabalu at 4pm and we were quickly check in by the staff, the rooms are big and spacious and there are 2 queen beds and were given connecting room, and it is located next to Suria Sabah shopping mall and food and shopping is everywhere. The room wifi is fantastic and we are so happy to stay here and we would definitely come back again to stay at this Hotel Grandis.

Reviewed July 28, 2014

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9.3
Exceptional
Chi from Hong Kong SAR, China
Family with young children
Deluxe Sea View Room
Stayed 1 night in January 2015

Great location and a modern hotel”

A modern hotel compares with the rest of hotels in Sabah. Great location - on top of a large shopping mall and close to town centre. Value for money

Hotel Grandis has upgrade my stay to an Executive Suite with two floors and lovely ocean view, thanks! The hotel is pretty modern comparing with other hotels in Kota Kinabalu. Nice location with a large mall just next door with plenty of food options, also within walking distance to the waterfront and town centre.

Reviewed January 07, 2015

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9.2
Exceptional
mashood from Singapore
Couple
Superior Room
Stayed 3 nights in November 2019

Value for money ”

All staff members are very helpful and polite. Always smiling. Location very closed to ferry station, eateries and shopping Malls. Specious room. Clean and very well maintained. Breakfast with wider spread of choices. Will stay again. Thanks to all staff members of Grandis Kota Kinabalu for making our stay wonderful.

Reviewed November 12, 2019

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9.2
Exceptional
Boon from Malaysia
Family with young children
Superior Room
Stayed 3 nights in December 2019

Strategic Hotel in city centre”

Pros: 1. Strategic location within the city centre of Kota Kinabalu 2. Located in the same building as Suria Mall KK making it easier for shopping and eating. The new Jesselton Duty Free and popular Jesselton Jetty (gateway to many islands nearby) are within walking distance 3. Walking distance to KK Wet Market, Filipino Market and Craft Market 4. Rooms are spacious with all the necessary amenities 5. Staffs are generally helpful and friendly Cons: 1. Depending on the time you go out, you could be caught in the traffic jam especially in the main roads in the city centre. 2. Parking is inadequate and not covered.. potential to be exposed to the torrential rainfall 3. If I were to be picky, they were slow in getting our room ready despite us reaching the hotel at 4pm. Also there were funny smells on the bedsheet in one of our rooms but credit to them they quickly came and changed the bedsheet. Maybe they forgot to change it before that.

Reviewed December 12, 2019

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8.8
Excellent
Boon from Malaysia
Family with young children
Deluxe City View Family Room
Stayed 3 nights in December 2019

Strategic Location”

I booked this hotel based on the recommendation from my KK friend. It turned out to be an enjoyable stay during my 3-nights staying in this hotel. Pros: 1. strategic location within the city centre of Kota Kinabalu 2. Located in the same building as Suria Mall, making it easier to shop and eat. The new Jesselton Duty Free and the popular Jesselton Jetty (gateway to many islands) are within walking distance 3. Walking distance to KK Wet Market, Filipino Market and Craft Market 4. Spacious rooms with all the necessary amenities 5. Staffs are generally helpful and friendly Cons: 1. Depending on the time you go out, you could be caught in the traffic jam especially in the main roads of the city centre 2. Parking is inadequate and not covered - I had to brave the rain just to reach my car, or after I parked my car and had to run to the lobby 3. If I were to be picky, I got my room only after 4pm... this is due to the fact that many tourists checked out late

Reviewed December 17, 2019

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9.0
Exceptional
TAK from Hong Kong SAR, China
Family with young children
Deluxe City View Family Room
Stayed 2 nights in August 2015

Great value for money”

About $820 for a family room. 1 double bed and 2 twins beds. All beds are comfortable. Better than Sutera Magellan Hotel which is 4 times the price ($1600 per room x 2 rooms) of Grandis Hotel.

I live in a family room for 4 persons of price about HK$820. Beds are good. Toilet is large. No noise is heard in midnight and in the morning so that sleeping quality is very good. Suitable for people planning to have outing in the day time. Many small restaurants for breakfast nearby. A massage shop is nearby. Greater value for money than Sutera Magellan Hotel which is 4 times the price of Grandis. For Sutera Magellan, despite large hotel area, with poorer bed, noiser environment, poorer customer services for check-in.

Reviewed August 31, 2015

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10.0
Exceptional
Juestin from Indonesia
Family with young children
Superior Room
Stayed 1 night in June 2015

best hotel near jesselton harbour and mall”

near harbour, near mall, new hotel

i am glad stay in this hotel, because near harbour and next to suriah sabah mall, so you can enjoy dinning,shopping, go to cinema and not worried back to hotel on midnight. i want go back to this hotel when i stay at kinabalu. tks grandis hotel

Reviewed February 25, 2016

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8.3
Excellent
Cherry from Hong Kong SAR, China
Family with teens
Deluxe City View Family Room
Stayed 2 nights in July 2015

Clean, modern hotel in the city”

Convenience, spacious, clean

I stayed at the Hotel Grandis for two nights with my family of four. We booked a deluxe family room and requested a higher-floor room. Our room was on 11/F with a side view of the ocean which was great. Make sure you request a higher- floor room 'coz you won't be able to get any views if you're at the lower floors as the hotel is right next to the Suria Sabah Mall. In fact, the address of the hotel is at the mall, which makes it really convenient for us to buy fruits and souvenirs from the supermarket as well as shopping. At least you got somewhere to go when there's a rainstorm. The Suria Sabah mall is a new, modern shopping arcade where you can find brand-name stores. Apart from being right next to the mall, it's also very close to the jetty/Jesselton Point. If you plan to go island hopping or join the Borneo Reef tour this hotel would be perfect for you 'coz it's only around 5 minutes walk from the hotel to both jetties. The room itself is very clean, spacious and modern. I'm impressed by the shower facilities. The bed and pillows are comfy too. One thing I would complain about is that there were only two glasses in the bathroom when it's a four-person family room. There's a swimming pool on the rooftop which gives fantastic view of the city and the ocean. Great for sunbathing and a dip. They also provide towels for rent. Too bad the weather wasn't too good during my stay. It is the perfect spot to watch a sunset. Staff were quite friendly and helpful, but definitely not too experienced. The worst part about this hotel would be the food. We ordered some drinks at the SkyBlu bar beside the pool and they really weren't up-to-standard. The mango lassi tasted watery and there's only a slight hint of mango. Breakfast was so-so, not particularly impressive. Overall it's a nice hotel value for money. I do recommend it for a short stay, as a resting place for your daytime adventures at sea! Do check out the rooftop pool!

Reviewed July 10, 2015

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8.8
Excellent
Evangeline from Singapore
Couple
Deluxe Sea View Room
Stayed 1 night in March 2020

Worth for money”

Hotel room clean but bathroom need to improve cleanliness. Especially bathtub. Reception staffs are very friendly and helpful. The most important is this is a non smoking hotel. Like it so much. And within walking distance to Suria Mall. And driving about 8mins to Kota Kinabalu airport. Room service is 24 hours. Definitely will be back here again.

Reviewed March 10, 2020

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9.7
Exceptional
Vidia from Malaysia
Couple
Superior Room
Stayed 1 night in March 2015

Best hotel ”

Location,comfortable,cleanliness

Very comfortable hotel ..very good loaction at the central of kota kinabalu ..the jetty and shopping mall is just opposite the hotel ..will defiantly stay agin when I visit kk next time 👍

Reviewed March 12, 2015

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9.0
Exceptional
Loh from Singapore
Family with young children
Superior Room
Stayed 2 nights in August 2014

Wonderful Getaway”

Nearby Shopping Area , Comfort of the Room and Cleanliness

I am from Singapore and was there with my family from 7th Aug to 9th Aug 2014. It was a pleasant stay throughout the 3D2N without any problem. The allocated room view was great n peaceful. Unfortunately, we did not had a chance to try out the Food n Beverage at the hotel. However, I am sure it should be fantastic. We will definitely be back for family room next year. Therefore, management of Hotel Grandis keep up the good work and see you next year.

Reviewed August 13, 2014

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9.7
Exceptional
Benjamin from Australia
Family with young children
Deluxe City View Family Room
Stayed 4 nights in July 2014

Great location, excellent staff, brilliant room”

The size of the family room was sensational. The staff so incredibly friendly and helpful and the location amazing above suria shopping center and next to jesselton wharf.

We loved our stay at grandis, it was in such a great position, the closest hotel to jesselton wharf so taking trips to the islands was a breeze, no need for a taxi transfer. The hawkers setup at jesselton or near the night markets both within 5 mins walk so very easy for our 2 small kids aged 6 and 3. Suria shopping complex is downstairs and is the best in town, the Sunday market is a 5 min walk away. The bar and restaurant at level 1 was amazing for breakfast or after dinner drinks, the kids especially enjoyed the piano. We highly recommend this hotel.

Reviewed July 24, 2014

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8.7
Excellent
Jannette from Australia
Couple
Deluxe Studio
Stayed 5 nights in July 2015

Great location”

Room, staff, position

We stayed 5 nights at the Hotel Grandis in a deluxe studio. We were very pleased with the amount of space that we had and found the rooms (living area and separate bedroom) to be quite comfortable. Our only complaint would be the fact that our windows faced a blank wall (room 928). We found all the staff we had contact with to be extremely courteous and helpful. The swimming pool is very small but while we were there we had no problems obtaining seating around the pool. The hotel is in a great position, being close to the main shopping areas. Overall we were very pleased with our stay.

Reviewed July 19, 2015

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10.0
Exceptional
Mami from Japan
Couple
Deluxe Sea View Room
Stayed 3 nights in December 2016

GREAT LOCATION AND FACILITY”

Stayed at grand is for 3 days and 1 day at Hyatt. Stayed in one of sea view rooms. It was a great room. After 3 days at grandis, stayed at Hyatt and chose the sea view room again. It was twice expensive for an inferiror room ... Grandis is the best.!

Reviewed January 02, 2017

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9.7
Exceptional
Handre from Malaysia
Business traveler
Superior Room
Stayed 1 night in October 2014

A Great Hotel”

New, Very Good Location, Friendly staff

The stay in Hotel Grandis was great. Eventhough we were checked in late by the hotel management but they attend to us nicely. Upon checking in the room, the room was spacious and very clean. The best thing is the location of the hotel which is just next to a Shopping Mall and near to Jesselton point where you could go island hoping.

Reviewed December 07, 2014

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9.3
Exceptional
Poh from Malaysia
Family with teens
Deluxe City View Family Room
Stayed 2 nights in November 2014

spacious family room & good location”

Great location for many activities, jetty to island is walking distance & staffs were friendly.

The staffs were very responsive event before I arrive. I had send them email when I was planning my activities in KOta Kinabalu. The duty manager provided detail very quickly. Spacious family room. Breakfast buffet has good selection. Walking distance to night market & jetty to island.

Reviewed November 28, 2014

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9.2
Exceptional
Susan from United States
Family with teens
Deluxe City View Family Room
Stayed 2 nights in July 2017

Wonderful hotel”

We very much enjoyed the Grandis Hotel as our base of operations in the KK region. The rooftop setting was fantastic for relaxing, cooling off, eating, and enjoying the sunset. Our family room was large and the bathroom was luxurious. Also we always found tasty options at the buffet breakfast. I highly recommend this hotel!

Reviewed August 06, 2017

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10.0
Exceptional
David from United Kingdom
Couple
Superior Room
Stayed 1 night in November 2017

Great hotel with excellent location ”

We really enjoyed our stay and cannot fault it. Location is excellent next to the mall, staff were all very pleasant, facilities are good and the rooms are spacious. Would recommend if it’s sunny to get a sea view as it’s worth paying the extra money to watch the sunset from your room. We ended up staying multiple times at the grandis as we were so impressed.

Reviewed December 01, 2017

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10.0
Exceptional
Shyan from Malaysia
Couple
Superior Room
Stayed 1 night in April 2017

Great location, convenient to explore greater KK”

Sea view hotel - cross the road and one is already on Gaya street in old KK town. Being on main road means it is easy to hail a ride-share (hotel has decent Wi-Fi connection) and travel north to Kinabalu/ Kundasang/ Kota Belud etc.

Reviewed May 22, 2017

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