8.5
Excellent
7.7% this month
/10
(3,496 reviews)See what guests said
See map
9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Q Bar 140 m
Jesselton Point 140 m
Salt x Paper Stationery & Gifts 140 m
Buah-Buahan Yong 150 m
Suria Sabah Shopping Mall 150 m
Pillars of Sabah 150 m
Tong Hing Supermarket 190 m
Wisma Sabah & Gaya Centre 200 m
sunset 220 m
Standard Chartered Bank 230 m
Nearby landmarks
Signal Hill Observatory Platform 320 m
Kota Kinabalu City Mosque 330 m
Gaya Street Sunday Market 610 m
Night Market 1.07 km
Mamutik Island 1.5 km
Sabah State Museum 3.15 km
Tunku Abdul Rahman Marine Park 7.97 km
Sapi Island 8 km
Manukan Island 8.64 km
Poring Hot Springs 13.84 km
Hotel Grandis

"Best part is definitely the rooftop bar sunset!"

Gillian - February 11, 2020

Superior Room - Bedroom Hotel Grandis
Lobby Hotel Grandis
Lobby Hotel Grandis
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Free Wi-Fi

Hotel Grandis

Suria Sabah Shopping Mall, 1A, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Close to Signal Hill Observatory Platform
Within 320 m of property

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
Value for money8.4
Distance to city center2 km
Location rating9.1
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.8 km

Rooms available at Hotel Grandis

Excellent
Room comfort & quality
8.7
Deluxe Studio
Deluxe Studio
...
  • Room size: 60 m²/646 ft²
  • Courtyard view
  • 1 king bed
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Deluxe City View Room
Deluxe City View Room
...
  • Room size: 45 m²/484 ft²
  • Courtyard view
  • 2 single beds or 1 king bed
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Superior Room
Superior Room
...
  • Room size: 34 m²/366 ft²
  • Street view
  • 2 single beds or 1 king bed
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Deluxe City View Family Room
Deluxe City View Family Room
...
  • Room size: 46 m²/495 ft²
  • Courtyard view
  • 1 king bed and 2 single bed...
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Premier Suite
Premier Suite
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 1 king bed
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Deluxe Sea View Room
Deluxe Sea View Room
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds or 1 king bed
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed or 2 single beds
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Deluxe Double or Twin Room with Sea View
Deluxe Double or Twin Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed or 2 single beds
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Deluxe Double or Twin Room with City View
Deluxe Double or Twin Room with City View
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed or 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Hotel Grandis?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Grandis?

Hotel Grandis is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Grandis has a car park available for guests. Parking is available for an additional charge. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Hotel Grandis?

Hotel Grandis does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Hotel Grandis

  • 9.6
    Exceptional

    "Wonderful sea view from hotel room."

    William

    |

    March 2, 2020

  • 10.0
    Exceptional
    Location

    "Nice location and room very comfy."

    VERON

    |

    January 7, 2020

  • 10.0
    Exceptional

    "Enjoyed our stay in the hotel."

    Angeline

    |

    March 9, 2020

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Room comfort score
8.7/10
Review score - United States
9.0/10
Location score
9.1/10
Cleanliness score
8.7/10
Better than
99
%
of Kota Kinabalu properties
Better than
98
%
of Kota Kinabalu properties
Better than
96
%
of Kota Kinabalu properties
Better than
95
%
of Kota Kinabalu properties
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Overall rating:
8.5
Excellent
3,496 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.1
Read all reviews >
What travelers say they love:
Incredibly friendly and helpful staffs!
Yong from Malaysia
Family with young children
More about Hotel Grandis

More about Hotel Grandis

If what you're looking for is a conveniently located hotel in Kota Kinabalu, look no further than Hotel Grandis. The hotel is not too far from the city center: just 2 km away, and it normally takes about 12 minutes to reach the airport. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Kota Kinabalu City Waterfront, Centre Point Sabah, Vals Bundle Shop.

Offering hotel guests superior services and a broad range of amenities, Hotel Grandis is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, facilities for disabled guests.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers fantastic facilities, including fitness center, outdoor pool, pool (kids), to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Hotel Grandis hits the spot in many ways.

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Most talked about facilities

Breakfast
74 mentions
Housekeeping
71 mentions
Swimming Pool
64 mentions
View
36 mentions

What they offer

8.8
Excellent

"Definitely will be back here again."

Evangeline

|

March 10, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian
Kosher
Buffet

Restaurants on site

Rosea Cafe
Cuisine:International, Local, Malaysian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Hotel Grandis from real guests

Overall rating
8.5
Excellent
From 3496 reviews
9.0Location
8.7Cleanliness
8.7Room comfort and quality
Agoda Reviews (3255)Booking.com Reviews (241)
Rating via Agoda8.5
/
10
Cleanliness8.7
Facilities8.2
Location9.1
Room comfort and quality8.7
Service8.5
Value for money8.4
High score for Kota Kinabalu
Rating
9+ Exceptional (794)
8-9 Excellent (384)
7-8 Very Good (494)
6-7 Good (141)
<6 Below Expectation (130)
Time of the year
Mar - May (460)
Jun - Aug (482)
Sep - Nov (536)
Dec - Feb (465)
Don't miss out!Users are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
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Showing 1943 verified guest comments
12345
9.6
Exceptional
Jase
Family with teens
Superior Room
Stayed 2 nights in October 2017

Excellent Hotel at the Heart of Kota Kinabalu”

We really enjoyed our stay here in Hotel Grandis. I am glad I made the last minute decision to change hotels and choose Hotel Grandis. I really wanted my mom to enjoy her post-operation vacation. The hotel is at the 'end' of central Kota Kinabalu but the location is excellent. Given the small size of downtown KK, everything is of walking distance. Beside it is Suria Sabah mall which doesn't really offer much in terms of shopping but it was good nonetheless. The property is well-maintained and the staff (Nia stood out for me) are excellent. The room we had was quite spacious and had a tasteful design. The bathroom was quite spacious too. The roof top bar and pool are nice especially if you love sunsets as it gives you an unobstructed view of Kota Kinabalu's beautiful sunset. The gym is adequate. Good thing I opted to have breakfast included as their breakfast spread is quite decent. The Rosea Cafe also has a nice view, make sure you sit by the window. Their nasi lemak was pretty good. All in all, if I will visit KK again, I will definitely book Hotel Grandis. Highly recommended.

Reviewed November 05, 2017
9.7
Exceptional
Rose from Malaysia
Family with teens
Superior Room
Stayed 1 night in July 2014

Great hotel at a good location ”

Location, value for money and near to shopping mall

This is the first time we check into Hotel Grandis , we arrived at Kota Kinabalu at 4pm and we were quickly check in by the staff, the rooms are big and spacious and there are 2 queen beds and were given connecting room, and it is located next to Suria Sabah shopping mall and food and shopping is everywhere. The room wifi is fantastic and we are so happy to stay here and we would definitely come back again to stay at this Hotel Grandis.

Reviewed July 28, 2014
9.3
Exceptional
Chi from Hong Kong
Family with young children
Deluxe Sea View Room
Stayed 1 night in January 2015

Great location and a modern hotel”

A modern hotel compares with the rest of hotels in Sabah. Great location - on top of a large shopping mall and close to town centre. Value for money

Hotel Grandis has upgrade my stay to an Executive Suite with two floors and lovely ocean view, thanks! The hotel is pretty modern comparing with other hotels in Kota Kinabalu. Nice location with a large mall just next door with plenty of food options, also within walking distance to the waterfront and town centre.

Reviewed January 07, 2015
9.2
Exceptional
mashood from Singapore
Couple
Superior Room
Stayed 3 nights in November 2019

Value for money ”

All staff members are very helpful and polite. Always smiling. Location very closed to ferry station, eateries and shopping Malls. Specious room. Clean and very well maintained. Breakfast with wider spread of choices. Will stay again. Thanks to all staff members of Grandis Kota Kinabalu for making our stay wonderful.

Reviewed November 12, 2019
9.2
Exceptional
Boon from Malaysia
Family with young children
Superior Room
Stayed 3 nights in December 2019

Strategic Hotel in city centre”

Pros: 1. Strategic location within the city centre of Kota Kinabalu 2. Located in the same building as Suria Mall KK making it easier for shopping and eating. The new Jesselton Duty Free and popular Jesselton Jetty (gateway to many islands nearby) are within walking distance 3. Walking distance to KK Wet Market, Filipino Market and Craft Market 4. Rooms are spacious with all the necessary amenities 5. Staffs are generally helpful and friendly Cons: 1. Depending on the time you go out, you could be caught in the traffic jam especially in the main roads in the city centre. 2. Parking is inadequate and not covered.. potential to be exposed to the torrential rainfall 3. If I were to be picky, they were slow in getting our room ready despite us reaching the hotel at 4pm. Also there were funny smells on the bedsheet in one of our rooms but credit to them they quickly came and changed the bedsheet. Maybe they forgot to change it before that.

Reviewed December 12, 2019
8.8
Excellent
Boon from Malaysia
Family with young children
Deluxe City View Family Room
Stayed 3 nights in December 2019

Strategic Location”

I booked this hotel based on the recommendation from my KK friend. It turned out to be an enjoyable stay during my 3-nights staying in this hotel. Pros: 1. strategic location within the city centre of Kota Kinabalu 2. Located in the same building as Suria Mall, making it easier to shop and eat. The new Jesselton Duty Free and the popular Jesselton Jetty (gateway to many islands) are within walking distance 3. Walking distance to KK Wet Market, Filipino Market and Craft Market 4. Spacious rooms with all the necessary amenities 5. Staffs are generally helpful and friendly Cons: 1. Depending on the time you go out, you could be caught in the traffic jam especially in the main roads of the city centre 2. Parking is inadequate and not covered - I had to brave the rain just to reach my car, or after I parked my car and had to run to the lobby 3. If I were to be picky, I got my room only after 4pm... this is due to the fact that many tourists checked out late

Reviewed December 17, 2019
9.0
Exceptional
TAK from Hong Kong
Family with young children
Deluxe City View Family Room
Stayed 2 nights in August 2015

Great value for money”

About $820 for a family room. 1 double bed and 2 twins beds. All beds are comfortable. Better than Sutera Magellan Hotel which is 4 times the price ($1600 per room x 2 rooms) of Grandis Hotel.

I live in a family room for 4 persons of price about HK$820. Beds are good. Toilet is large. No noise is heard in midnight and in the morning so that sleeping quality is very good. Suitable for people planning to have outing in the day time. Many small restaurants for breakfast nearby. A massage shop is nearby. Greater value for money than Sutera Magellan Hotel which is 4 times the price of Grandis. For Sutera Magellan, despite large hotel area, with poorer bed, noiser environment, poorer customer services for check-in.

Reviewed August 31, 2015
10.0
Exceptional
Juestin from Indonesia
Family with young children
Superior Room
Stayed 1 night in June 2015

best hotel near jesselton harbour and mall”

near harbour, near mall, new hotel

i am glad stay in this hotel, because near harbour and next to suriah sabah mall, so you can enjoy dinning,shopping, go to cinema and not worried back to hotel on midnight. i want go back to this hotel when i stay at kinabalu. tks grandis hotel

Reviewed February 25, 2016
8.3
Excellent
Cherry from Hong Kong
Family with teens
Deluxe City View Family Room
Stayed 2 nights in July 2015

Clean, modern hotel in the city”

Convenience, spacious, clean

I stayed at the Hotel Grandis for two nights with my family of four. We booked a deluxe family room and requested a higher-floor room. Our room was on 11/F with a side view of the ocean which was great. Make sure you request a higher- floor room 'coz you won't be able to get any views if you're at the lower floors as the hotel is right next to the Suria Sabah Mall. In fact, the address of the hotel is at the mall, which makes it really convenient for us to buy fruits and souvenirs from the supermarket as well as shopping. At least you got somewhere to go when there's a rainstorm. The Suria Sabah mall is a new, modern shopping arcade where you can find brand-name stores. Apart from being right next to the mall, it's also very close to the jetty/Jesselton Point. If you plan to go island hopping or join the Borneo Reef tour this hotel would be perfect for you 'coz it's only around 5 minutes walk from the hotel to both jetties. The room itself is very clean, spacious and modern. I'm impressed by the shower facilities. The bed and pillows are comfy too. One thing I would complain about is that there were only two glasses in the bathroom when it's a four-person family room. There's a swimming pool on the rooftop which gives fantastic view of the city and the ocean. Great for sunbathing and a dip. They also provide towels for rent. Too bad the weather wasn't too good during my stay. It is the perfect spot to watch a sunset. Staff were quite friendly and helpful, but definitely not too experienced. The worst part about this hotel would be the food. We ordered some drinks at the SkyBlu bar beside the pool and they really weren't up-to-standard. The mango lassi tasted watery and there's only a slight hint of mango. Breakfast was so-so, not particularly impressive. Overall it's a nice hotel value for money. I do recommend it for a short stay, as a resting place for your daytime adventures at sea! Do check out the rooftop pool!

Reviewed July 10, 2015
8.8
Excellent
Evangeline from Singapore
Couple
Deluxe Sea View Room
Stayed 1 night in March 2020

Worth for money”

Hotel room clean but bathroom need to improve cleanliness. Especially bathtub. Reception staffs are very friendly and helpful. The most important is this is a non smoking hotel. Like it so much. And within walking distance to Suria Mall. And driving about 8mins to Kota Kinabalu airport. Room service is 24 hours. Definitely will be back here again.

Reviewed March 10, 2020
9.7
Exceptional
Vidia from Malaysia
Couple
Superior Room
Stayed 1 night in March 2015

Best hotel ”

Location,comfortable,cleanliness

Very comfortable hotel ..very good loaction at the central of kota kinabalu ..the jetty and shopping mall is just opposite the hotel ..will defiantly stay agin when I visit kk next time 👍

Reviewed March 12, 2015
9.0
Exceptional
Loh from Singapore
Family with young children
Superior Room
Stayed 2 nights in August 2014

Wonderful Getaway”

Nearby Shopping Area , Comfort of the Room and Cleanliness

I am from Singapore and was there with my family from 7th Aug to 9th Aug 2014. It was a pleasant stay throughout the 3D2N without any problem. The allocated room view was great n peaceful. Unfortunately, we did not had a chance to try out the Food n Beverage at the hotel. However, I am sure it should be fantastic. We will definitely be back for family room next year. Therefore, management of Hotel Grandis keep up the good work and see you next year.

Reviewed August 13, 2014
9.7
Exceptional
Benjamin from Australia
Family with young children
Deluxe City View Family Room
Stayed 4 nights in July 2014

Great location, excellent staff, brilliant room”

The size of the family room was sensational. The staff so incredibly friendly and helpful and the location amazing above suria shopping center and next to jesselton wharf.

We loved our stay at grandis, it was in such a great position, the closest hotel to jesselton wharf so taking trips to the islands was a breeze, no need for a taxi transfer. The hawkers setup at jesselton or near the night markets both within 5 mins walk so very easy for our 2 small kids aged 6 and 3. Suria shopping complex is downstairs and is the best in town, the Sunday market is a 5 min walk away. The bar and restaurant at level 1 was amazing for breakfast or after dinner drinks, the kids especially enjoyed the piano. We highly recommend this hotel.

Reviewed July 24, 2014
8.7
Excellent
Jannette from Australia
Couple
Deluxe Studio
Stayed 5 nights in July 2015

Great location”

Room, staff, position

We stayed 5 nights at the Hotel Grandis in a deluxe studio. We were very pleased with the amount of space that we had and found the rooms (living area and separate bedroom) to be quite comfortable. Our only complaint would be the fact that our windows faced a blank wall (room 928). We found all the staff we had contact with to be extremely courteous and helpful. The swimming pool is very small but while we were there we had no problems obtaining seating around the pool. The hotel is in a great position, being close to the main shopping areas. Overall we were very pleased with our stay.

Reviewed July 19, 2015
10.0
Exceptional
Mami from Japan
Couple
Deluxe Sea View Room
Stayed 3 nights in December 2016

GREAT LOCATION AND FACILITY”

Stayed at grand is for 3 days and 1 day at Hyatt. Stayed in one of sea view rooms. It was a great room. After 3 days at grandis, stayed at Hyatt and chose the sea view room again. It was twice expensive for an inferiror room ... Grandis is the best.!

Reviewed January 02, 2017
9.7
Exceptional
Handre from Malaysia
Business traveler
Superior Room
Stayed 1 night in October 2014

A Great Hotel”

New, Very Good Location, Friendly staff

The stay in Hotel Grandis was great. Eventhough we were checked in late by the hotel management but they attend to us nicely. Upon checking in the room, the room was spacious and very clean. The best thing is the location of the hotel which is just next to a Shopping Mall and near to Jesselton point where you could go island hoping.

Reviewed December 07, 2014
9.3
Exceptional
Poh from Malaysia
Family with teens
Deluxe City View Family Room
Stayed 2 nights in November 2014

spacious family room & good location”

Great location for many activities, jetty to island is walking distance & staffs were friendly.

The staffs were very responsive event before I arrive. I had send them email when I was planning my activities in KOta Kinabalu. The duty manager provided detail very quickly. Spacious family room. Breakfast buffet has good selection. Walking distance to night market & jetty to island.

Reviewed November 28, 2014
9.2
Exceptional
Susan from United States
Family with teens
Deluxe City View Family Room
Stayed 2 nights in July 2017

Wonderful hotel”

We very much enjoyed the Grandis Hotel as our base of operations in the KK region. The rooftop setting was fantastic for relaxing, cooling off, eating, and enjoying the sunset. Our family room was large and the bathroom was luxurious. Also we always found tasty options at the buffet breakfast. I highly recommend this hotel!

Reviewed August 06, 2017
10.0
Exceptional
David from United Kingdom
Couple
Superior Room
Stayed 1 night in November 2017

Great hotel with excellent location ”

We really enjoyed our stay and cannot fault it. Location is excellent next to the mall, staff were all very pleasant, facilities are good and the rooms are spacious. Would recommend if it’s sunny to get a sea view as it’s worth paying the extra money to watch the sunset from your room. We ended up staying multiple times at the grandis as we were so impressed.

Reviewed December 01, 2017
10.0
Exceptional
Shyan from Malaysia
Couple
Superior Room
Stayed 1 night in April 2017

Great location, convenient to explore greater KK”

Sea view hotel - cross the road and one is already on Gaya street in old KK town. Being on main road means it is easy to hail a ride-share (hotel has decent Wi-Fi connection) and travel north to Kinabalu/ Kundasang/ Kota Belud etc.

Reviewed May 22, 2017
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