Hotel Grandis
Hotel Grandis
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10.0
Exceptional

"The deluxe room was spacious and clean."

Siti J.

|

March 28, 2018

Superior Room - Guestroom Hotel Grandis
Superior Room - Guestroom
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Lobby Hotel Grandis
Lobby
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Lobby Hotel Grandis
Lobby
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Interior view Hotel Grandis
Interior view
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See map Hotel Grandis
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Exceptional
Location
9.0
See all 6 photos Hotel Grandis
See all 6 photos
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What guests are saying:
Location
Sean from Australia
Business traveler
Booked a seaview room, spacious, full length window with lovely seaview, bathtub has small window with sea view too. Connected to a mall. Highly recommended.
Karen from Singapore
Couple
good location as its attaching with a shopping mall. clean and comfortable.
Sheng from Malaysia
Business traveler
Reception and staffs are friendly. Good Location. The room and bathroom is very clean and comfortable.
Lay from Malaysia
Group
Super spacious sea view room, awesome rainshower feature and great staff
Luisa from Philippines
Couple
Best hotel in KK so far. Friendly staff. Just the hotel parking spot need to be improved.
RYAN from Malaysia
Couple
its conveniently located at a mall and the jetty. rooms are clean and spacious.. will stay again with them if i visit KK again =)
Siyin from Singapore
Group
The deluxe room was spacious and clean. The location was perfect just next to the mall. Staffs were professional and friendly and the check-in process waa smooth.
Siti from Singapore
Couple
Excellent
From 2264 reviewsSee what guests said
8.5
/
10
Excellent room comfort and quality
8.7
Recommended by 93% of guests
Value for money8.4
Distance to city center2 km
Location rating9.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Booked 14 times since yesterday | 8 travelers are looking at this property right now
Superior Room
Superior Room
...
  • Room size: 34 m²/366 ft²
  • Street view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe City View Room
Deluxe City View Room
...
  • Room size: 45 m²/484 ft²
  • Courtyard view
  • 2 single beds or 1 king bed
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Deluxe Sea View Room
Deluxe Sea View Room
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds or 1 king bed
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Deluxe City View Family Room
Deluxe City View Family Room
...
  • Room size: 46 m²/495 ft²
  • Courtyard view
  • 2 single beds and 1 king be...
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Premier Suite
Premier Suite
...
  • Room size: 150 m²/1615 ft²
  • Sea view
  • 1 king bed
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Deluxe Studio
Deluxe Studio
...
  • Room size: 60 m²/646 ft²
  • Courtyard view
  • 1 king bed
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Suite
Suite
...
  • Room size: 150 m²/1615 ft²
  • Shower and bathtub
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Executive Suite
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Family (4paxs)
Deluxe Family (4paxs)
...
  • Non-smoking
  • Shower and bathtub
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Standard Double/Twin
Standard Double/Twin
...
  • Shower
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What people love about the property

  • 10.0
    Exceptional

    "Reception and staffs are friendly."

    Lay T.

    |

    April 18, 2018

  • 8.0
    Very good

    "Family room was spacious and good for my family of 4."

    Katherina

    |

    March 19, 2018

  • 10.0
    Exceptional

    "Nice Room, Clean"

    CHU

    |

    December 12, 2016

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More about Hotel Grandis

More about Hotel Grandis

10.0
Exceptional

"Everything is great here."

SITI S.

|

December 18, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

7.6
Very good

"Comfortable, clean and good value."

David

|

December 19, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (2264)Booking.com Reviews (465)
8.5
/
10
Cleanliness8.7
Facilities8.2
Location9.0
Room comfort and quality8.7
Service8.4
Value for money8.4
Provided by verified guests of Agoda
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Showing 1605 verified guest comments
12345
8.0
Excellent
Kon from Malaysia
Family with teens
Deluxe City View Family Room
Stayed 1 night in November 2018
Rooms for improvement”
Pros : good location near shopping complex. The room we stayed in is spacious with reasonable TV reception. Breakfast not bad with variety but still needs to be improved. TQ for the birthday cake sent to our room just to offset the delay caused.The cons are that the check in at 3pm was very slow as we had to wait for 40 minutes just to get our room ready .This needs immediate attention from the housekeeping department. We saw a couchcroach crawling around the toilet area which we suspected was from the basin as the basin gone missing.
Reviewed November 28, 2018
8.0
Excellent
terence from Malaysia
Family with teens
Deluxe City View Family Room
Stayed 1 night in November 2018
Great location but overrated”
Pros - location next to Suria mall, infront the sea. Staffs were friendly and helpful. Room were cosy and big. Cons - Everything in toilet were broken. Maintenance team didn’t do their job properly. Parking facility wasnt user friendly at all need pay rm10 per day plus need call hotel staff open the barrier of “road side parking space” everytime u go out and come back. No proper sign also. Very troublesome . Food was good but staffs for breakfast were busy to set up tables for function after breakfast after 9am. They didnt bother to entertain hotel in house guess at all. No replenishment for food after 9.30am. Overall this hotel is overrated.
Reviewed November 14, 2018
9.2
Exceptional
PO-HUNG from Taiwan
Couple
Deluxe Sea View Room
Stayed 2 nights in November 2018
Good position”
We stayed here for two nights in the ocean view room. The room is quite big beyond our imagination. The location is good and just beside a big shopping mall. The breakfast is delicious with multiple choices. We used the gym on the roof floor and it was good with a complete set of equipment. The only thing we felt might need to improve is the light of restroom because it's a little bit too dark. In general, this is a good hotel in a good position and the view of the ocean makes you completely relax.
Reviewed November 08, 2018
4.4
Noorlinda from Malaysia
Family with teens
Deluxe City View Family Room
Stayed 2 nights in November 2018
Acceptable”
Deposit has to be paid RM200 & watch-out they will find fauld to charged something to U .... I have been charged by them due to they found a 4 dot orange colour, smaller than 5cents coins, at one of the quilt cover RM160 has been charged to my bill .... I insist to clean it up & send to laundry .... After 2hrs I came back with a clean quilt cover ... They promise to return back coz they already charged to my credit card .... Waiting fr them to debit back to my credit card account Noorlinda Ibrahim Seksyen 13 Shah Alam Selangor Malaysia
Reviewed November 16, 2018
8.8
Excellent
LO from Malaysia
Family with young children
Deluxe City View Family Room
Stayed 2 nights in December 2018
Spacious room ”
Big family room makes our stay comfortable especially my kids. The food was nice and variety selection. Easy access to the shopping mall is a credit.
Reviewed December 07, 2018
10.0
Exceptional
Sheryl from Malaysia
Couple
Superior Room
Stayed 1 night in November 2018
Very clean & big room”
The room is very spacious and very clean. Check in & out is fast too. There’s a lot of eateries around the hotel. Will come back again :)
Reviewed November 30, 2018
8.4
Excellent
SYANDRA from Brunei Darussalam
Couple
Superior Room
Stayed 3 nights in September 2018
PLEASANT STAY”
It was a spacious deluxe room with iron, kettle and essential toiletries. Wifi was fast and reliable. Mostly the room was clean although some areas were dusty. Walking distance to suria mall. Required 100myr deposit and 10myr/night tourist tax.
Reviewed September 14, 2018
10.0
Exceptional
marie from Malaysia
Family with young children
Superior Room
Stayed 1 night in March 2018
good location, nice and clean room ”
big thanks for upgraded my room from deluxe room to family room and really thanks for the suprise for sending us a birthday cake to our room for my daughter. my daughter very very happy on that night. very recommend this hotel and overall acceptable especially the location and the room very clean.
Reviewed August 25, 2018
5.6
Chew from Malaysia
Couple
Deluxe Sea View Room
Stayed 1 night in October 2018
if you drive, hotel parking is a problem! There is no proper parking lot offers by hotel. ”
Hotel management shall look into the parking lot issue. Ever though the simple parking area beside hotel allocated by hotel ( by Suria Property, RM 10 to be paid by hotel guests) , simple entrance process such as using access card instead of using a string manually !!!
Reviewed October 16, 2018
8.0
Excellent
Mohd from Malaysia
Family with young children
Superior Room
Stayed 2 nights in April 2018
Value for money”
I’ve been staying here for 2nights. Overall for me ok. Near to Jesselton jetty. So we just walk to the jetty to go for island hoping. Hotel should provide free parking for in house guest instead of we have to pay for RM10/day. Lobby so small. Pool also small. For me I think the hotel should divide the swimming pool and the sky bar at the rooftop. It was very difficult to us to use the swimming pool while the rest are having a drink and use all the table. Some more they were waiting for sunset too and a live band. The management should think how to divide the pool and the sky bar. Very limited space. We have to turn on the hot water tap until max to make sure the water hot. Otherwise you have to shower in cold water. Breakfast good. Many choices. Staff also very friendly.
Reviewed April 19, 2018
10.0
Exceptional
Siti from Singapore
Couple
Deluxe Sea View Room
Stayed 4 nights in March 2018
Value for money hotel”
Pros: Deluxe seaview room is spacious, clean and well maintained. The view (sea-facing) is amazing, we could watch the sunset from our room. Staff is friendly and helpful. Breakfast spread is good, choices ranging from english breakfast to local cuisine Cons: Hotel could consider expanding lobby area in future. It is a little small and gets cramped when groups of tourists arrive at one go for check-in
Reviewed March 14, 2018
10.0
Exceptional
Muhamad from Malaysia
Couple
Superior Room
Stayed 1 night in January 2018
worth it!”
Excellent location at the Suria shopping mall and close to eateries, the jetty to the islands and Labuan as well as the famous Gaya Street Sunday market. Hotel facilities and amenities are very well maintained where we dined at its nice restaurant, had coffee at its lounge with live music played on the piano and enjoyed the sunset and tea at its rooftop deck. the hotel and rooms are very clean and well maintained. The room is spacious and well furnished. The bed was very comfortable. The only drawback was we had to park our car at the mall's car park, which may involve a lengthy walk if you need to access your car after the mall closes.
Reviewed January 30, 2018
9.2
Exceptional
Doan from Vietnam
Couple
Deluxe Sea View Room
Stayed 2 nights in January 2018
Value for money”
Good hotel, good location because it’s located in very quiet place. Very convenient for dinner because Sushi Kei & Crab house are right at the ground. If you need local & very cheap food, just 5 minutes walk to the Jesselton habour point. Hotel staff is very helpful & attentive. I got free upgrade from deluxe sea view to suite room. Room with sea view is highly recommended.
Reviewed January 13, 2018
8.8
Excellent
Muhammad from Brunei Darussalam
Family with teens
Superior Room
Stayed 1 night in December 2017
Good ”
Spacious room, great breakfast, excellent staff, most important is their strategic location(I love suria food court), bit expensive, wished we have better view and pool depth is too short for adult
Reviewed December 28, 2017
9.6
Exceptional
Norafina from Brunei Darussalam
Family with young children
Superior Room
Stayed 2 nights in November 2017
good location”
big room and good service
Reviewed October 28, 2018
10.0
Exceptional
Norafina from Brunei Darussalam
Family with young children
Superior Room
Stayed 3 nights in November 2017
good location”
big room and good service
Reviewed October 28, 2018
10.0
Exceptional
Lucia from Malaysia
Family with young children
Deluxe City View Family Room
Stayed 1 night in March 2018
repeat customer here”
a good choice to stay for shopping!!beautiful sunset at rooftop.
Reviewed October 06, 2018
8.0
Excellent
Lee from Malaysia
Business traveler
Deluxe Sea View Room
Stayed 1 night in September 2018
Good Seaview. location at suria shopping mall. Air port around 15 minutes”
City centre area. Tourist place. Seaview and island. At suria big shopping mall. Got cinema, restaurant. Near to wharf to island... Will come back again.
Reviewed September 28, 2018
10.0
Exceptional
David from United Kingdom
Couple
Superior Room
Stayed 1 night in November 2017
Great hotel with excellent location ”
We really enjoyed our stay and cannot fault it. Location is excellent next to the mall, staff were all very pleasant, facilities are good and the rooms are spacious. Would recommend if it’s sunny to get a sea view as it’s worth paying the extra money to watch the sunset from your room. We ended up staying multiple times at the grandis as we were so impressed.
Reviewed December 01, 2017
8.0
Excellent
Luca from Italy
Business traveler
Superior Room
Stayed 1 night in November 2017
Some good points some bad points”
Pros: - location. central and convenient. - very nice roof top pool and bar - nice restaurant - staff is kind and polite. Bu not all of them are skilled, responsive and effective - nice small gym - excellent lounge with piano bar Cons: - the hydraulic system of this hotel is terrible first of all there is only one turning knob to regulate the water flow and temperature. It mean you can only ave weak cold water or strong hot water. Is insane. The drainage is not good in many of the rooms. - the reception staff is kind but is not enough, busy and not effective. - hotel entrance is not nice
Reviewed November 14, 2017
12345
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