Hotel Granvia Kyoto
 Hotel Granvia Kyoto
Interior view Hotel Granvia Kyoto
Swimming pool Hotel Granvia Kyoto
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9.1
Exceptional
/10
(2582 reviews)See what guests said
See map
9.8
Exceptional
Location rating score
Better than 99% of properties in Kyoto
Exceptional location - Inside city center
Popular neighborhood
  • JR Kyoto Isetan100 m
  • Kyoto Station Building100 m
  • Kyoto Tower140 m
  • Porta140 m
  • Tōkai Discount Ticket Shop170 m
  • Asty Road190 m
  • Kyoto Tourism Federation190 m
  • Kyoto City Tourist Information Center200 m
  • Isetan Department Store230 m
  • Kyoto Train Station230 m
  • Free Wi-Fi

    Hotel Granvia Kyoto

    JR Kyoto Station Karasuma Entrance Karasuma-Dori Shiokoji-Sagaru Shimogyo-Ku Kyoto, Kyoto, Kyoto, Japan, 600-8216 - See map
    "I like this hotel much mainly because of their room size and the big bathroom with shower place on top of the best location."
    Maria - December 17, 2018
    Exceptional reputation
    Recommended by 96% of guests
    Fantastic breakfast
    95% positive mentions
    • 210 meters to public transportation

    • Located in heart of Kyoto

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 60 times this week | 11 travelers are looking at this property right now

    Value for money8.6
    Location rating9.8
    Nearest airportOsaka International Airport (ITM)
    Distance to airport36.3 km

    Rooms available at Hotel Granvia Kyoto

    9.2
    Exceptional
    Room comfort & quality
    Junior Suite King Room
    Junior Suite King Room
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Room Selected at Check-In - Smoking
    Room Selected at Check-In - Smoking
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Room Selected at Check-in - Late Check in 17:00 - Check out 12:00
    Deluxe Room Selected at Check-in - Late Check in 17:00 - Check out 12:00
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 2 single beds or 1 queen be...
    Enter dates to see prices
    Semi-Suite Twin
    Semi-Suite Twin
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    Granvia Deluxe Twin Room - Smoking
    Granvia Deluxe Twin Room - Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Granvia Deluxe Twin Room - Non-Smoking
    Granvia Deluxe Twin Room - Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Granvia Deluxe Double Room - Smoking
    Granvia Deluxe Double Room - Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room - Non-Smoking, Newly Renovated
    Superior Twin Room - Non-Smoking, Newly Renovated
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Granvia Deluxe Double Room - Non-Smoking
    Granvia Deluxe Double Room - Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    What people love about Hotel Granvia Kyoto

    • 10.0
      Exceptional
      Cleanliness

      "Excellent location Rooms are modern, comfortable and clean Recommended!!!"

      THANYALUCK

      |

      January 13, 2019

    • 8.8
      Excellent
      Spaciousness

      "This is a good hotel inside Kyoto station, very comfortable spacious room."

      Barbara

      |

      July 9, 2018

    • 10.0
      Exceptional
      Location

      "Great view great location I can see the JR railroad form my window"

      YU M.

      |

      September 16, 2018

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    More about Hotel Granvia Kyoto

    More about Hotel Granvia Kyoto

    8.8
    Excellent

    "Location Very convenient location as it is near Kyoto statio..."

    HO

    |

    December 26, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional
    Spaciousness

    "Very spacious room."

    jacqueline

    |

    November 5, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Motsunabe den dining banquet tavern Kyoto Kimuraya Honten
    40 m Japanese, Pub, Sushi
    Tenpura Kyorinsen
    60 m Japanese
    restaurant Maruyama
    90 m Japanese
    American cuisine
    American cuisine
    Pusan
    1.4 km American, Asian, Korean
    Wine Dining Umi Usagi
    1.9 km American, Italian, Japanese
    Jonetsu Shokusai Kyoshoku
    2.0 km American, Japanese
    Asian cuisine
    Asian cuisine
    Le Temps
    10 m Asian, Halal, International
    Ganko Kyoto Station Building
    60 m Asian, Japanese, Sushi
    Gyutan Keisuke, Kyoto Ekimae
    170 m Asian, Japanese, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

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    Reviews of Hotel Granvia Kyoto from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2582)Booking.com Reviews (1888)
    9.1
    /
    10
    Cleanliness9.3
    Facilities8.8
    Location9.8
    Room comfort and quality9.2
    Service9.1
    Value for money8.6
    All languages
    All guests (2582)
    All room types

    Show reviews that mention 

    Showing 1355 verified guest comments
    12345
    10.0
    Exceptional
    Myra from United States
    Family with young children
    Superior Twin Room - Non-Smoking, Newly Renovated
    Stayed 3 nights in July 2019

    Excellent location, Amazing Staff”

    Location is very convenient (inside Kyoto Station). Several dining options and shopping malls nearby. Easy access to all types of transportation. Staff very courteous, helpful, polite. Room was beautiful, quiet, very clean, and came with great amenities. The shower and bath were wonderful - especially after a long day of sightseeing. Check in process was smooth. We arrived early and the room was not ready yet, but they stored our luggage and had them waiting in the room when we returned. Overall, this hotel is excellent!

    Reviewed July 12, 2019

    Dear Myra Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are delighted to learn you enjoyed our convenient location, room amenities and above all great service from our staff. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, Director of Rooms

    Responded July 23, 2019
    Hotel Granvia Kyoto
    6.0
    Ma from China
    Family with teens
    Deluxe Room Selected at Check-in - Late Check in 17:00 - Check out 12:00
    Stayed 1 night in July 2019

    Things lost in the room but were never found”

    I had planned to give 5 star rating for this hotel, since the location is really nice. But I felt disappointed now when I carelessly left a bag of skin care products (duty free and bought from Ainz & Tulpe) in the drawer of my room. But when I realized it and called the hotel, the housekeeping told me they found nothing. I then sent an email to ask for further check, since I’m quite sure the things were lost in the room. No response was received. This is my second time traveling in Japan and the people there are nice. This matter however changed my mind.

    Reviewed July 16, 2019

    Dear Ma Thank you very much for your recent stay with us, and for taking your valuable time to write the review. When we first received your inquiry, due to the lack of confirmation among the staff,we give you the wrong answer.We apologize for any inconvenience. Besides that,we could not respond promptly for your E-mail and make you upset, and it took days until you received your goods, We apologize for it again. We keeping in mind that our response to our customers will affect the impression of the hotel and japan's stay. I have strengthened the education staff to respond quickly and carefully. we continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, Director of Rooms

    Responded July 30, 2019
    Hotel Granvia Kyoto
    8.4
    Excellent
    Geoffrey from Australia
    Couple
    Room Selected at Check-In - Smoking
    Stayed 2 nights in June 2019

    Great location”

    It was a great location , staff friendly , rooms great , the downside was I booked this also because it had a pool , but you needed to pay for the pool , as a paying guest it should be free. If i had known we would have gone somehwere else that was cheaper

    Reviewed June 18, 2019
    8.4
    Excellent
    Joleen from Singapore
    Family with young children
    Stayed 2 nights in June 2019

    Definitely worth to stay!”

    The hotel room size is comfortable for young children to be around. The Location is fantastic! They have sufficient amenities that come so handy. Definitely worthwhile to stay in especially with young children.. Great joB!

    Reviewed June 17, 2019
    10.0
    Exceptional
    Ma from China
    Family with teens
    Deluxe Room Selected at Check-in - Late Check in 17:00 - Check out 12:00
    Stayed 1 night in July 2019

    Good Experience”

    The location is really nice and you can enjoy the view of Kyoto Tower from your room. I lost my skin care products and the hotel is so nice to look for it and return to me

    Reviewed July 17, 2019

    Dear Ma Thank you very much for your recent stay with us. We are so pleased to hear that you were satisfied with this stay and that you have already received your goods. Location and landscape are our greatest strengths, and we continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, Director of Rooms

    Responded July 30, 2019
    Hotel Granvia Kyoto
    9.6
    Exceptional
    Celine from United States
    Family with young children
    Superior Twin Room - Non-Smoking, Newly Renovated
    Stayed 4 nights in April 2019

    My Favorite Hotel”

    Before arriving in Kyoto I hemmed and hawed over whether to stay at a hotel on the Kamogawa River or at the Granvia. We ultimately chose the Granvia because we were able to secure a "Family Room" (NOT advertised on any of the booking sites!! You have to email them to inquire about the availability) which was HUGE by any standards (62 sq m) and had 4 "twin" beds. I put "twin" in quotes because they were each wider than your standard American twin and longer. My 2 children, husband and I all had some of the best sleep of our lives in this hotel. The beds were incredibly comfortable with wonderful linens. The hotel itself is absolutely beautiful. I disagree with some of the reviewers that this is more of a 4-star hotel than a 5 star. It absolutely deserves its 5 stars. The breakfast was OUTSTANDING. Best hotel breakfast I've ever had. We absolutely LOVED this hotel and would stay here again.

    Reviewed April 26, 2019
    8.0
    Excellent
    Nur from Singapore
    Family with young children
    Superior Twin Room - Non-Smoking, Newly Renovated
    Stayed 3 nights in April 2019

    Great location but abit dated”

    Our room had a massage chair which was awesome for your tired feet and back at the end of the day! The bed could be more comfy and room looked a bit. Location, as all Granvia hotels, are great and located so conveniently within the station. Going around by cabs is easy as you need only tell drivers that u are gg to JR Kyoto

    Reviewed April 05, 2019
    10.0
    Exceptional
    Angel from Hong Kong
    Solo traveler
    Superior Twin Room - Non-Smoking, Newly Renovated
    Stayed 3 nights in March 2019

    Super location”

    The hotel is just right inside the Kyoto JR Station. The main bus station is just right outside the central exit. I stayed in the new renovated twin-bed room 954 facing the train station with a great city view. The room was large and it was able to open 2 large and 2 small bags together. The design of the room was modern and it was super clean.

    Reviewed March 24, 2019
    10.0
    Exceptional
    kim from Singapore
    Family with young children
    Superior Twin Room - Non-Smoking, Newly Renovated
    Stayed 2 nights in March 2019

    Exceptional”

    Nothing to complain. Best hotel experience ever. I have two young kids to share room with me and the hotel setup an additional bed for one more. Everything else is in set of 3s instead of 2 with the same price. Worth it.

    Reviewed March 22, 2019
    9.6
    Exceptional
    Megan from United States
    Couple
    Standard Twin Room
    Stayed 2 nights in February 2019

    Exceptional”

    Elegant rooms with great amenities and an unbeatable location inside Kyoto Station. The staff was great and everything was very comfortable. Only downside was that we requested a non-smoking room and the room smelled like cigarettes until we'd run the A/C for a day.

    Reviewed February 07, 2019
    10.0
    Exceptional
    Christopher from United Kingdom
    Couple
    Stayed 5 nights in July 2018

    Most convenient location in Kyoto”

    Large hotel perfectly situated in the Train Station , ideal for transport and shopping.

    Reviewed July 03, 2019

    Dear Christopher Thank you very much for choosing to stay at Hotel Granvia Kyoto. We are pleased and encouraged to have your many compliments of praise and ecstatic to be your " ideal hotel". We will continue to strive to be better and share your warm words with the teams. We truly look forward to your next visit! Best regards, Director of Rooms

    Responded July 11, 2019
    Hotel Granvia Kyoto
    9.2
    Exceptional
    Mark from United States
    Couple
    Granvia Deluxe Double Room - Non-Smoking
    Stayed 2 nights in May 2019

    Nice Hotel in keyoto ”

    Beautiful hotel. Located at the train station. Nice large rooms. Quiet. Restaurants only OK. Staff was excellent. Concierge was outstanding helping with directions and reservations and recommendations. Eat out in Keyoto and ask the concierge for help. Good hotel, nice people, Beautiful city so different from Tokyo.

    Reviewed June 24, 2019

    Dear Mark Thank you very much for choosing to stay at Hotel Granvia Kyoto. We are pleased and encouraged to have your many compliments of praise. We will strive to provide better services, and truly look forward to your next visit! Best regards, Director of Rooms

    Responded July 03, 2019
    Hotel Granvia Kyoto
    10.0
    Exceptional
    Toh from Singapore
    Family with young children
    Stayed 6 nights in June 2019

    Excellent hotel for traveling with kids”

    Many items were provided for the young kids, like baby cot, indoor slippers, toothbrush and a bin just for disposing the used diapers. Location is very convenient as it’s jus directly above kyoto JR station, do not need to travel a distance with young kids and all the baggages.

    Reviewed June 23, 2019

    Dear Toh Thank you very much for choosing to stay at Hotel Granvia Kyoto. I am glad your stay with us was enjoyable and that your family enjoyed our services. Thank you for mentioning our great central location. We are fortunate enough to have some of Kyoto's best attractions on our doorstep. We will strive to provide better services, and truly look forward to your next visit! Best regards, Director of Rooms

    Responded July 03, 2019
    Hotel Granvia Kyoto
    10.0
    Exceptional
    Wei from Singapore
    Couple
    Superior Double - Non-Smoking
    Stayed 3 nights in June 2019

    Memorable stay with top-notch service that exceeds our expectations”

    The concierge and reception staff had been extremely helpful. Before we arrived at the hotel, they had been helping us with the reservations of restaurants and all arrangements to celebrate our wedding anniversary with lots of initiatives. They made my wife and I felt like it was their pleasure to serve us. It has been a memorable stay and we will definitely opt for this hotel in the future if we come to Japan again.

    Reviewed June 16, 2019
    4.0
    Jayanta from Japan
    Family with teens
    Superior Twin Room - Late Check in 17:00 - Check out 12:00
    Stayed 1 night in May 2019

    Greedy!!!”

    Had booked from 17:00 hrs but as i was travelling with my in-laws who were at their 70's so i requested them if we could check-in at 15:00 hrs? Guess what they did they said [Yes but it will be extra 9000 yen per room and it might be noisy as some work is going on the next floor] I was cracked and asked how can you charge me for a room which is not even ready to board? and the reply was we can upgrade you to the deluxe rooms which will be quite at an extra of 20000 yen. OMG. this guys are greedy... this can't be a policy of a hotel management.... I was using this hotel since 1997 but this time the attitude was really .... i have to think twice before i book them in future.

    Reviewed May 29, 2019
    10.0
    Exceptional
    BJ from Singapore
    Family with teens
    Stayed 3 nights in December 2018

    Great Location”

    Great hotel location, right above Kyoto Station, service was awesome, best among the 3 hotels that we have stayed during the trip. Check-in was smooth, we arrived earlier than the check-in time, left our luggages at the concierge, went back at 3pm to collect our room keys and our luggages were already delivered to our room, great service. All booking requests were fulfilled. Room was spacious and clean, we are very pleased with this hotel, will definitely be back.

    Reviewed December 26, 2018
    9.6
    Exceptional
    ELSIE from Singapore
    Family with teens
    Stayed 1 night in December 2018

    Bull’s eye location & pampering respite from hustle”

    Location is such a sweet blessing after the Shinkansen ride from Tokyo. Everything else is just a train ride away!!! The wonderful staff @ Conceirge are smooth Operators who’ll direct you to wherever you wanna go!

    Reviewed December 18, 2018
    10.0
    Exceptional
    Siriporn from Hong Kong
    Couple
    Granvia Deluxe Twin Room - Smoking
    Stayed 3 nights in October 2018

    Hotel location is very convenient, hotel staff is very nice and polite.”

    The hotel staff was very polite and the room was very well equipped. Every time I returned to the hotel lobby, I saw the waiter greeted with a very polite and cordial attitude. Hotel breakfast offers a choice of restaurants, each restaurant is very good for breakfast, staying at this hotel is a wonderful holiday for us.

    Reviewed October 12, 2018
    10.0
    Exceptional
    Erly from United States
    Couple
    Stayed 2 nights in September 2018

    Highly recommended”

    Both my husband and I are very pleased with Granvia Kyoto. Big room, Nice bathroom, AC is very quite, very clean, Very good breakfast and excellent location right above Kyoto Station. My husband love the gym and the pool. I did not bring swim suits but I can rent one from the hotel with free of charge since I stay in deluxe room. Highly recommended.

    Reviewed September 25, 2018
    9.2
    Exceptional
    Ming from Canada
    Family with young children
    Stayed 6 nights in August 2018

    Perfect stay”

    The location was perfect as Kyoto was the hub for our travels. The hotel was very clean and rooms were very spacious. The pillows could be better and the first two nights our window wasn’t closed properly and we could hear the trains. It was fixed on day 3. Still would highly recommend.

    Reviewed August 30, 2018
    12345
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    • Exceptional location
    • Sanjusangendo Hall
    • Kyoto Train Station is within 0.23 km