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Exterior view, Hotel Granvia Osaka - JR Hotel Group in Osaka
Twin Non-Smoking - Room plan, Hotel Granvia Osaka - JR Hotel Group in Osaka
a very large room with a lot of windows, Hotel Granvia Osaka - JR Hotel Group in Osaka
a woman standing next to a man in a bar, Hotel Granvia Osaka - JR Hotel Group in Osaka
a hotel room with a large bed and a large window, Hotel Granvia Osaka - JR Hotel Group in Osaka
a hotel room with two beds and a large window, Hotel Granvia Osaka - JR Hotel Group in Osaka
a bathroom with a toilet, sink, and bathtub, Hotel Granvia Osaka - JR Hotel Group in Osaka

Removed from saved list

8.4

Excellent

15,584 reviews

15,584 reviews

Housekeeping168
Shops72
View47
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Angelbe
20 m
Pokemon Center Osaka
30 m
Daimaru Department Store Umeda
40 m
Eki-Donki Eki Marche Osaka
80 m
OSAKA STATION CITY
90 m
Popular landmarks
Kuchu Teien Observatory
640 m
Minami (Namba)
2.4 km
Osaka Castle Park
3.2 km
Shinsaibashi-Suji Shopping Street
3.4 km
Osaka Castle
3.6 km
Closest landmarks
Wonder Loop Osaka
140 m
ALBi
180 m
Windows on the World
180 m
Hanshin Department Store Umeda Main Store
180 m
Hilton Plaza Osaka East/West
180 m

Hotel Granvia Osaka - JR Hotel Group

3-1-1 Umeda Kita-ku, Umeda, Osaka, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

100 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Bar

Restaurants

Family room

Coffee shop

Laundry service

This property is in high demand!

40 travelers have booked today.

Value for money7.9
Distance to city center0.0Km
Location rating9.4
Nearest airportOsaka International Airport (ITM)
Distance to airport10.8 km

Rooms available at Hotel Granvia Osaka - JR Hotel Group

Very good
Room comfort & quality

7.7

Executive Floor Granvia Twin Room - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Executive Floor Moderate Double Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double Room Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Room Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Deluxe Single Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Triple Room 43㎡
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Studio Twin Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Room with View
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What points of interest are in close proximty of Hotel Granvia Osaka - JR Hotel Group that are in walking distance?

While staying at Hotel Granvia Osaka - JR Hotel Group, jump start your holiday by visiting the nearest destinations that are within walking distance to the property which include Water Clock, Shoki-sama Statue- Gentsuki Genchan, and Lucua.

How many floors does Hotel Granvia Osaka - JR Hotel Group have?

Hotel Granvia Osaka - JR Hotel Group has a total of 27 floors.

How long do guests generally stay at Hotel Granvia Osaka - JR Hotel Group?

Verified past guests that have stayed at Hotel Granvia Osaka - JR Hotel Group had an average nightly stay of 2 nights at this property.

In which languages can Hotel Granvia Osaka - JR Hotel Group's personnel communicate?

Hotel Granvia Osaka - JR Hotel Group can speak in 4 languages and supports popular languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment cards are accepted at Hotel Granvia Osaka - JR Hotel Group?

Enjoy the comfort of easy payment at Hotel Granvia Osaka - JR Hotel Group which supports up to 9, with payment card options consisting of Visa, American Express, UnionPay, Cash, and MasterCard.

What is the verified guest review consensus about Hotel Granvia Osaka - JR Hotel Group's food?

73.0% of our past visitor ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Granvia Osaka - JR Hotel Group down in the review.

What is the average rating that verified Solo travelers' have given to Hotel Granvia Osaka - JR Hotel Group?

Past solo travelers that have stayed at this property have given Hotel Granvia Osaka - JR Hotel Group an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Hotel Granvia Osaka - JR Hotel Group?

Past business travelers that have stayed at this property have given Hotel Granvia Osaka - JR Hotel Group an average rating of 8.1. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Hotel Granvia Osaka - JR Hotel Group?

Past group travelers that have stayed at this property have given Hotel Granvia Osaka - JR Hotel Group an average rating of 8.4. You can look up more in depth customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Granvia Osaka - JR Hotel Group?

Past local visitors that have stayed at this property have given Hotel Granvia Osaka - JR Hotel Group an average rating of 8.8. You can look up on more specific customer reviews, and feedback for this property down in the review section.

What is the closest train, metro, or bus station to Hotel Granvia Osaka - JR Hotel Group?

The closest train, metro, or bus station is Cosmosquare Train Station, 10053.66 m away from Hotel Granvia Osaka - JR Hotel Group.

Can business events be hosted at Hotel Granvia Osaka - JR Hotel Group?

On-site locations and effortless event services make Hotel Granvia Osaka - JR Hotel Group an ideal option for hosting events including meetings, seminars, and conferences. The 12 venues can accommodate up to 530 guests.

See map

Explore the neighborhood

What people love about Hotel Granvia Osaka - JR Hotel Group

  • 9.6

    Exceptional
    Cleanliness

    "Very convenient ! Rooms are clean."

    Jay

    |

    May 6, 2023

  • 8.4

    Excellent
    Cleanliness

    "A good size room, clean, helpful staff."

    Susan

    |

    April 23, 2023

  • 8.4

    Excellent
    Location

    "I like the super convenient location with Osaka station for train & bus access."

    Swee

    |

    May 9, 2023

Property ranking|Compared to 3,795 Osaka properties
See all rankings
Location score
9.4/10
Cheapest price score
Room comfort score
7.7/10
Room size
26 sqm.
Better than
98
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
94
%
of Osaka properties
Bigger than
92
%
of Osaka properties
Overall rating:

8.4

Excellent
15,584 reviews
Cleanliness
8.6
Facilities
8.0
Location
9.4
Read all reviews >
What travelers say they love:
The room itself was nice though and modern and clean.
Marco from Switzerland
Solo traveler
More about Hotel Granvia Osaka - JR Hotel Group

More about Hotel Granvia Osaka - JR Hotel Group

Hotel Granvia Osaka - JR Hotel Group

See the best of Osaka with a stay at Hotel Granvia Osaka - JR Hotel Group, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Osaka is easy with a stay at Hotel Granvia Osaka - JR Hotel Group, just 3.6 km from Dotonbori.
The range of services provided by Hotel Granvia Osaka - JR Hotel Group ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Osaka. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Granvia Osaka - JR Hotel Group are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Hotel Granvia Osaka - JR Hotel Group promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage.


Around the property

This is your chance to explore all that Osaka has to offer. Osaka Castle is located 3.5 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel's food and dining score higher than 94% of accommodations in the city.
This hotel scores higher than 98% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 94% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

163 mentions

Internet

39 mentions

Food & Dining

31 mentions

Breakfast

31 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Taxi service

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
フルーヴ
  • Cuisine: French
  • Menu: Buffet, A-la-carte
季流
  • Cuisine: Steakhouse
  • Menu: Buffet
しずく
  • Cuisine: Japanese
  • Menu: Buffet

Location

3-1-1 Umeda Kita-ku, Umeda, Osaka, Japan
Exceptional
Location

9.4

Airports
  • Osaka International Airport (ITM)
    10.8 km 18 min drive
  • Kobe Airport (UKB)
    25.5 km 49 min drive
Public transportation
  • Osaka Train Station
    100 m 1 min walk
  • Nishi Umeda Subway Station
    230 m 4 min walk
Hospital or clinic
  • Sugi Yakkyoku
    340 m
Shopping
  • Shinsekai Ichiba
    5.5 km
Convenience store
  • 7 Eleven
    1.1 km 8 min drive
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    640 m
  • Minami (Namba)
    2.4 km
  • Osaka Castle Park
    3.2 km
  • Shinsaibashi-Suji Shopping Street
    3.4 km
  • Osaka Castle
    3.6 km
  • Dotonbori
    3.7 km
  • Kuromon Market
    4.2 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    7.1 km
  • Osaka Aquarium Kaiyukan
    8.1 km
Nearby landmarks
  • Angelbe
    20 m
  • Pokemon Center Osaka
    30 m
  • Daimaru Department Store Umeda
    40 m
  • Eki-Donki Eki Marche Osaka
    80 m
  • OSAKA STATION CITY
    90 m
  • Osaka Train Station
    100 m
  • Crost
    100 m
  • Daimaru Museum Umeda
    100 m
  • Water Clock
    110 m
  • Shoki-sama Statue- Gentsuki Genchan
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0.0Km
Extras
  • Breakfast charge (unless included in room price)2800 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors27
  • Number of restaurants3
  • Number of rooms 726
  • Room voltage100
  • Year property opened1983
  • Most recent renovation2020

Reviews of Hotel Granvia Osaka - JR Hotel Group from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.0
Location9.4
Room comfort and quality7.7
Service8.5
Value for money7.9
High score for Osaka
Rating
9+ Exceptional (1,597)
8-9 Excellent (972)
7-8 Very Good (1,033)
6-7 Good (395)
<6 Below Expectation (414)
Time of the year
Mar - May (1,295)
Jun - Aug (793)
Sep - Nov (1,007)
Dec - Feb (1,316)

Show reviews that mention 

Showing 4,411 verified guest comments
12345
10.0
Exceptional
Ashley from United States
Couple
Double Double Bed
Stayed 7 nights in December 2022

Excellent location for exploring Osaka/Kyoto/Kobe regions”

Visiting as an American with minimal Japanese language knowledge there is always a big fear when picking a hotel. This hotel was in an excellent location for ease of access to the osaka station (you are literally above the train station). While the staff speaks minimal English it does not prove to be a barrier to enjoying the hotel. We booked an economy room and though small, was more than perfect for our needs. I would happily stay here again and again if for no other reason than it’s access to the train station. Every morning we literally took an elevator to the first floor and walked in through the gates of the jr station to head off to whatever destination we wanted. The train station is full of food options, so much so that you could pick a new one everyday for a month and you would not try them all. Add to that the the station is bookended with two different multi-story mall complexes as well as three more surrounding. The mall directly next to the hotel includes a Pokémon Center and a Nintendo world store Would highly recommend to any tourist

Reviewed December 11, 2022

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Dear Ashley Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are honored to receive your words of compliment about our location, staff, room, etc... It's our great pleasure to read that you had a pleasant stay with us. We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future. Best Regards, Hotel Manager

Responded December 13, 2022
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Li from Singapore
Couple
Twin Non-Smoking
Stayed 1 night in December 2022

Exceptional”

When I travel, convenience and location are important. This hotel ticks these two boxes. It is situated right at main Osaka station which allows you to get to/from Kansai Airport, and to other nearby cities including Kyoto and Nara. It's only 1-2 mins walk from the station and the station/hotel has many eating, shopping, coffee, quick bites places nearby. Did not try the hotel facilities because it was only for one night, but the room was clean and rather spacious (by Japanese standards) and well-equipped. My view from the 23rd floor was also amazing. For convenience factor alone, I will definitely come and stay here again on my next trip back to Osaka.

Reviewed December 14, 2022

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Dear Li Thank you for your recent stay with us at Hotel Granvia Osaka. We are honored to receive your words of compliment about our hotel and location. It's our great pleasure to read that you had a pleasant stay with us. We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station. We look forward to welcoming you here again soon. Best Regards, Hotel Manager

Responded December 20, 2022
Hotel Granvia Osaka - JR Hotel Group
9.6
Exceptional
Sophie from United States
Couple
Executive Floor Placid Double Room - Non-Smoking
Stayed 4 nights in January 2023

AWESOME location”

This hotel is attached to Osaka Station City and a Dept store.. a few steps out in the inside entrance and you'll be in Osaka Station which offers TONS and TONS of food along with train lines. There is also attached and steps away, a full 14 floor department store.. Anything you need is just steps away. The airport bus is about a 7 minute walk, just outside.. very doable with 4 rolling cases betw 2 people. I booked on the Executive Floor which is at the top of the hotel and offers a special lounge opened from 7am to 9pm. You can get lattes, cold/hot drinks and small snacks. It's also a nice big quiet place to chill or do some work if you like. Wifi wasn't the best in our room and coming here, it was faster. What we really loved was the separate shower/bath area inside of the bathroom. You literally step into a shower room, complete with rainfall shower and a lovely deep soaking tub. You can't beat this hotel's location.. so convenient to transportation and a lovely room setting. We will be back!

Reviewed February 05, 2023

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10.0
Exceptional
Patricia from Singapore
Family with teens
Triple Room - Non-Smoking
Stayed 3 nights in January 2023

Granvia Osaka gateway to Shopping ”

This hotel is ideally located at the heart of this shopping district in the Kita area. The hotel lift leads u straight down to the food halls and Midosuji subway line which takes you straight to the Minami Ward like Dotonbori n Shinsaibashi. Love that i can access all the malls and departmental stores without breaking out into a sweat.

Reviewed January 31, 2023

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Dear Patricia Thank you very much for choosing Hotel Granvia Osaka for your stay. We are very pleased to read that you had a pleasant stay with us. All of our staff will continue to make every effort to maintain the accommodation space loved by our guests. We all look forward to seeing you again. Best regards, Hotel Manager

Responded February 03, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Gabriel from United States
Solo traveler
Business Single Room
Stayed 2 nights in February 2023

Two thumbs up!”

I loved my stay here. Small but efficient guest room with everything you need (and a few things you didn’t know you needed!). Staff here is welcoming, eager to help, gracious. Considering the quality of this hotel and its couldn’t-be-more-central location, I’d say the Granvia is very affordable. I’d re-book here in a heartbeat.

Reviewed February 08, 2023

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Dear Gabriel Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. It is a great pleasure for us to receive your words: "I’d re-book here in a heartbeat.". We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded February 15, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Angela from United States
Couple
Relax Double Room (Standard Floor)
Stayed 3 nights in December 2022

Great value with excellent breakfast buffet!”

On our return to Osaka, we chose Granvia for its great value for money and excellent breakfast buffet which is included in some packages. Staff is very professional and helpful and rooms are clean and with great amenities. Look no further!

Reviewed December 16, 2022

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Dear Angela Thank you for your recent stay with us at Hotel Granvia Osaka. We are honored to receive your words of compliment about our breakfast, staff and room. It's our great pleasure to read that you had a pleasant stay with us. We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded December 20, 2022
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
shin from South Korea
Family with young children
Family Room Non-Smoking
Stayed 1 night in January 2023

Perfect location to travel”

The building of hotel is located to Osaka station. Though quiet high floor, ready to 7~8 elevators in there. We stayed at family room with 2 windows to north and east side. But some rooms have terrible sight i think. The sevice and location, convienient d things which we are served are perfect. Thank you

Reviewed January 30, 2023

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Dear shin Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. It's our great pleasure to read that you had a pleasant stay with us. We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded February 03, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Pei from Malaysia
Couple
Double Room Non-Smoking
Stayed 3 nights in December 2022

Adjoining with the Osaka Station !”

Love this hotel ! Doesn't have to walk out from the Train Station - just follow the South Gate Building/ the sign board. Room is clean, staff are friendly and breakfast is delicious too.

Reviewed December 28, 2022

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Dear Pei Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are pleased to hear that you have had an enjoyable time during your stay. Our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We will continue to strive to maintain the accommodation space loved by all of our customers and do hope to have the pleasure of welcoming you back in the very near future. Best Regards, Hotel Manager

Responded December 30, 2022
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Eden from Philippines
Business traveler
Studio Twin Non-Smoking
Stayed 1 night in January 2023

Best”

Everything in the hotel is goid. There was only problem. The lady in the breakfast area was so unbecoming, we were 3 and without knowing it only 2of us were breakfast included. When we were paying for my friend and we said sorry she never smiled nor said ok but she sounded scary. Not a typical Japanese. Kindly check her.

Reviewed January 23, 2023

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Dear Eden Thank you for choosing to stay with us at Hotel Granvia Osaka. We are honored to receive your compliments about our hotel. Unfortunately, we deeply apologize for any discomfort you may have experienced due to the staff at the breakfast room. We will immediately identify the problem and reassess our staff training in order to ensure that our guests have a pleasant stay. We will continue to strive to improve our services so that we can provide a more satisfactory space for our guests. We all look forward to seeing you again. Thank you very much for your kind words and we hope to see you again in the future. Sincerely yours, Hotel Manager

Responded February 10, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Brandi from United States
Family with young children
Run of House
Stayed 2 nights in November 2022

Great hotel!”

My in-laws regularly stay at this hotel when they come to Osaka. This was our first time. We got a family room because we have two children ages 9 and 11. The room was spacious and had 4 beds! The location was fantastic once we figured out which gate of the train station we were at. The amenities were so nice and I liked the pajamas! The staff was friendly and courteous. I highly recommend this hotel!!!

Reviewed November 24, 2022

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Dear Brandi Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. It is a great pleasure for us to receive your words: "highly recommend this hotel". We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded November 29, 2022
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Navara from Thailand
Family with teens
Economy Double Room
Stayed 1 night in January 2023

Great location Osaka”

The hotel is super convenient, clean and comfort with all you need plus easy to commute everywhere right at the JR and more trains lines.

Reviewed January 23, 2023

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Dear Navara Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are pleased to hear that you have had an enjoyable time during your stay. Our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station. We look forward to welcoming you here again soon. Best Regards, Hotel Manager

Responded February 03, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Wendy from United States
Family with teens
Family 4 Room (Standard Floor)
Stayed 4 nights in December 2022

Location Location Location”

Not only can you get a family room with 4 large twin beds but you are in the center of it all in a luxury shopping center/train station. You never have to leave there are so many restaurants and shopping is fun too! Great place to stay if you are visiting Osaka, Nara, Kyoto and Kobe.

Reviewed January 10, 2023

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Dear Wendy Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased to receive your many compliments. Your words of praise are an encouragement to us every day. It is our great pleasure to know that you enjoyed the unique relax time in our hotel. We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded January 12, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Jane from Japan
Business traveler
Triple Room - Non-Smoking
Stayed 1 night in January 2022

Great Location”

Located right at JR Osaka station Its a perfect transit hotel. Nothing fancy though. its more of a business over night hotel. Very clean . Room I got was small with a city view. It was only 60$ for a night on New years day 2022 Jan 1st . It was the most inexpensive nice hotel in the area in the best location. I would stay here again

Reviewed July 21, 2022

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Dear Jane Thank you very much for choosing to stay at Hotel Granvia Osaka. We highly appreciate your compliments about our location. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. Also, our hotel have a variety of room types, please choose the most suitable room next time. We look forward to welcoming you back here very soon. Best regards, Hotel Manager

Responded July 25, 2022
Hotel Granvia Osaka - JR Hotel Group
9.6
Exceptional
Zhi from Singapore
Couple
Double Room Non-Smoking
Stayed 3 nights in January 2023

Perfect location and great value”

Hotel is located right above JR Osaka station, which provided perfect convenience when getting around Osaka. Room is not too bad in size, and kept very clean and tidy. As this is a business hotel, there’s not much facilities outside of your hotel room to make use of, however, the room has probably everything you need.

Reviewed February 02, 2023

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Dear Zhi Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are pleased to hear that you were satisfied with our location and room. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We continually strive to maintain our hotel as a comfortable place for all the customer and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded February 07, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Regina from Philippines
Couple
Executive Floor Moderate Double Room - Non-Smoking
Stayed 2 nights in June 2022

Location is A+! ”

Location is A+. Everything is within walking distance: food, shopping, trains, buses, taxis, sights. Executive floor rooms are the best. Not the biggest, but the layout is very ideal. View from the room is amazing! Staff are awesome.

Reviewed November 16, 2022

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Dear Regina Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are pleased to hear that you were satisfied with our location ろrooms and staff. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We continually strive to maintain our hotel as a comfortable place for all the customer and do hope to have the pleasure of welcoming you back in the very near future. Best Regards, Hotel Manager

Responded November 22, 2022
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Neo from Singapore
Couple
Double Room Non-Smoking
Stayed 1 night in January 2023

Just at JR station ”

This hotel seems to be opened by JR. It is at the top of the JR line and is super convenient!

Reviewed February 04, 2023

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Dear Neo Thank you very much for your recent stay with us, and for taking your valuable time to write the review. We are pleased to hear that you were satisfied with our location. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location and the convenience of the direct connection to the station. We look forward to welcoming you here again soon. Best regards, Hotel Manager

Responded February 13, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Hoi from Macau SAR, China
Solo traveler
Comfort Single Room
Stayed 1 night in December 2022

Very satisfied staying in this hotel ”

Clean, tidy and the location is absolutely good, amenities are available in reception, i will choose this hotel for my future trip in osaka, so nice …

Reviewed January 03, 2023

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Dear Hoi Thank you for your recent stay with us at Hotel Granvia Osaka. We are pleased to hear that you were satisfied with our location room and amenities. It is a great pleasure for us to receive your words: ""i will choose this hotel for my future trip in osaka, so nice …"". We continually strive to maintain our hotel as a comfortable place for all the customers and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded January 06, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Rumiko from Japan
Group
Studio Twin Non-Smoking
Stayed 3 nights in December 2022

Perfect location ”

Perfect location with direct access to the station. Easy to walk around the city. Staff are all helpful and friendly. Will come back again.

Reviewed January 03, 2023

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Dear Rumiko Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. It is a great pleasure for us to receive your words: "Will come back again". We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded January 06, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Tan from Singapore
Couple
Triple Room - Non-Smoking
Stayed 4 nights in January 2023

Conveniently located”

Lovely breakfast spread, on the ball room keeping service and friendly staff! Will come back again =)

Reviewed February 04, 2023

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Dear Tan Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very happy to know that you had a good experience at our hotel. It is a great pleasure for us to receive your words: "Will come back again". We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded February 13, 2023
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Kit from Hong Kong SAR, China
Couple
Double Room Non-Smoking
Stayed 3 nights in November 2022

Good location ”

Just next to Osaka station. Room is clean and staff is friendly.

Reviewed January 18, 2023

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Dear Kit Thank you for your recent stay with us at Hotel Granvia Osaka. We are very pleased to receive your many compliments. Your words of praise are an encouragement to us every day. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We hope to see you again in the very near future. Best regards, Hotel Manager

Responded February 03, 2023
Hotel Granvia Osaka - JR Hotel Group
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