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Hotel Granvia Osaka - JR Hotel Group
Hotel Granvia Osaka - JR Hotel Group
Hotel Granvia Osaka - JR Hotel Group
Hotel Granvia Osaka - JR Hotel Group
Hotel Granvia Osaka - JR Hotel Group
Hotel Granvia Osaka - JR Hotel Group
Hotel Granvia Osaka - JR Hotel Group

Removed from saved list

8.3

Excellent

12,538 reviews

12,538 reviews

Housekeeping137
Shops52
View35
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Angelbe

20 m

Pokemon Center Osaka

30 m

Daimaru Department Store Umeda

40 m

Eki-Donki Eki Marche Osaka

80 m

OSAKA STATION CITY

90 m

Popular landmarks
Kuchu Teien Observatory

640 m

Minami (Namba)

2.4 km

Osaka Castle Park

3.2 km

Shinsaibashi-Suji Shopping Street

3.4 km

Osaka Castle

3.6 km

Closest landmarks
Wonder Loop Osaka

140 m

ALBi

180 m

Windows on the World

180 m

Hanshin Department Store Umeda Main Store

180 m

Hilton Plaza Osaka East/West

180 m

Hotel Granvia Osaka - JR Hotel Group

3-1-1 Umeda Kita-ku, Umeda, Osaka, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

100 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Bar

Restaurants

Family room

Coffee shop

Laundry service

This property is in high demand!

54 travelers have booked today.

Value for money7.8
Distance to city center0.0Km
Location rating9.4
Nearest airportOsaka International Airport (ITM)
Distance to airport10.8 km

Rooms available at Hotel Granvia Osaka - JR Hotel Group

Very good
Room comfort & quality

7.7

Executive Floor Granvia Twin Room - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Executive Floor - Double Room with view - Non-Smoking 25.8㎡
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Twin Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Family Room Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Deluxe Single Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Double Room Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Triple Room 43㎡
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Studio Twin Room - Non-Smoking 20㎡
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Twin Room with View
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Granvia Osaka - JR Hotel Group?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Granvia Osaka - JR Hotel Group?

For those who wish to drive their own cars, Hotel Granvia Osaka - JR Hotel Group has a car park that's close to the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Granvia Osaka - JR Hotel Group?

Wake up to a great continental breakfast at Hotel Granvia Osaka - JR Hotel Group. Adults can enjoy breakfast offered with an additional charge of 2747 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Granvia Osaka - JR Hotel Group?

Hotel Granvia Osaka - JR Hotel Group features 3 on-site restaurants for your dining convenience. Dishes are served in a la carte during opening hours.

Can special events be hosted at Hotel Granvia Osaka - JR Hotel Group?

You may choose an indoor venue for your special gathering.

Can business events be hosted at Hotel Granvia Osaka - JR Hotel Group?

On-site venues and convenient event services make Hotel Granvia Osaka - JR Hotel Group an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 530 people.

What is the smoking policy at Hotel Granvia Osaka - JR Hotel Group?

Hotel Granvia Osaka - JR Hotel Group does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Granvia Osaka - JR Hotel Group?

The closest train, metro, or bus station to Hotel Granvia Osaka - JR Hotel Group is Osaka Train Station, 90 m away.

What restaurants are nearby Hotel Granvia Osaka - JR Hotel Group?

Restaurants including Buffet Style Olympia, Buff and Unatoto are popular in Hotel Granvia Osaka - JR Hotel Group’s neighborhood which is known as Umeda.

What popular shopping places are close to Hotel Granvia Osaka - JR Hotel Group?

Shopping options in Hotel Granvia Osaka - JR Hotel Group’s Umeda neighborhood include Grand Front Osaka, OSAKA STATION CITY and Hankyu Umeda Honten.

What are popular attractions near Hotel Granvia Osaka - JR Hotel Group?

Hotel Granvia Osaka - JR Hotel Group’s location in the Umeda neighborhood makes it close to famous attractions including Kuchu Teien Observatory, Umeda Sky Building and Mint Museum.

What popular natural sightseeing spots are close to Hotel Granvia Osaka - JR Hotel Group?

Hotel Granvia Osaka - JR Hotel Group’s nearby natural sights include Nakanoshima Rose Garden, Ogimachi Park and Zoheikyoku Sakura no Torinuke located in the same Umeda area.

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Explore the neighborhood

What people love about Hotel Granvia Osaka - JR Hotel Group

  • 9.6

    Exceptional
    Location

    "There are department stall and lots of restaurants nearby."

    wong

    |

    November 24, 2022

  • 10

    Exceptional

    "My in-laws regularly stay at this hotel when they come to Osaka."

    Brandi

    |

    November 24, 2022

  • 10

    Exceptional
    Spaciousness

    "Spacious , clean , and super coniviently located at Osaka Station"

    Theresa

    |

    November 22, 2022

Property ranking|Compared to 3,261 Osaka properties
See all rankings
Location score
9.4/10
Cheapest price score
Room comfort score
7.7/10
Room size
26 sqm.
Better than
98
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
93
%
of Osaka properties
Bigger than
91
%
of Osaka properties
Overall rating:

8.3

Excellent
12,538 reviews
Cleanliness
8.5
Facilities
7.9
Location
9.4
Read all reviews >
What travelers say they love:
Good location and customer services.
KONG from Hong Kong SAR, China
Solo traveler
More about Hotel Granvia Osaka - JR Hotel Group

More about Hotel Granvia Osaka - JR Hotel Group

Hotel Granvia Osaka - JR Hotel Group

See the best of Osaka with a stay at Hotel Granvia Osaka - JR Hotel Group, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Osaka is easy with a stay at Hotel Granvia Osaka - JR Hotel Group, just 3.6 km from Dotonbori.
The range of services provided by Hotel Granvia Osaka - JR Hotel Group ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Osaka. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Granvia Osaka - JR Hotel Group are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Light snacking is available day or night with the hotel's vending machines.
Hotel Granvia Osaka - JR Hotel Group promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage.


Around the property

This is your chance to explore all that Osaka has to offer. Osaka Castle is located 3.5 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Rooms here are cheaper than 94% of accommodations in the city.
This hotel's food and dining score higher than 93% of accommodations in the city.
This hotel scores higher than 98% of accommodations in the city for its location.

Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

163 mentions

Internet

39 mentions

Food & Dining

31 mentions

Breakfast

31 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Taxi service
Food and dining
Breakfast options
  • American
  • Asian
Restaurants on site

フルーヴ

  • Cuisine: French
  • Menu: Buffet, A-la-carte

季流

  • Cuisine: Steakhouse
  • Menu: Buffet

しずく

  • Cuisine: Japanese
  • Menu: Buffet
Location
3-1-1 Umeda Kita-ku, Umeda, Osaka, Japan
Exceptional
Location

9.4

Airports

  • Osaka International Airport (ITM)
    10.8 km 18 min drive
  • Kobe Airport (UKB)
    25.5 km 49 min drive

Public transportation

  • Osaka Train Station
    100 m 1 min walk
  • Nishi Umeda Subway Station
    230 m 4 min walk

Hospital or clinic

  • Sugi Yakkyoku
    340 m

Shopping

  • Shinsekai Ichiba
    5.5 km

Convenience store

  • 7 Eleven
    1.1 km 8 min drive

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • Kuchu Teien Observatory
    640 m
  • Minami (Namba)
    2.4 km
  • Osaka Castle Park
    3.2 km
  • Shinsaibashi-Suji Shopping Street
    3.4 km
  • Osaka Castle
    3.6 km
  • Dotonbori
    3.7 km
  • Kuromon Market
    4.2 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    7.1 km
  • Osaka Aquarium Kaiyukan
    8.1 km

Nearby landmarks

  • Angelbe
    20 m
  • Pokemon Center Osaka
    30 m
  • Daimaru Department Store Umeda
    40 m
  • Eki-Donki Eki Marche Osaka
    80 m
  • OSAKA STATION CITY
    90 m
  • Osaka Train Station
    100 m
  • Crost
    100 m
  • Daimaru Museum Umeda
    100 m
  • Water Clock
    110 m
  • Shoki-sama Statue- Gentsuki Genchan
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0.0Km

Extras

  • Breakfast charge (unless included in room price)2747 JPY

The property

  • Number of bars/lounges1
  • Number of floors27
  • Number of restaurants3
  • Number of rooms 716
  • Room voltage100
  • Year property opened1983

Reviews of Hotel Granvia Osaka - JR Hotel Group from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.9
Location9.4
Room comfort and quality7.7
Service8.4
Value for money7.8
High score for Osaka
Rating
9+ Exceptional (1,182)
8-9 Excellent (865)
7-8 Very Good (942)
6-7 Good (358)
<6 Below Expectation (382)
Time of the year
Mar - May (1,032)
Jun - Aug (792)
Sep - Nov (975)
Dec - Feb (930)
All guests (7,787)
All room types
All languages

Show reviews that mention 

Showing 3,729 verified guest comments
12345
10.0
Exceptional
Bee from Malaysia
Group
Stayed 4 nights in March 2019

Excellent location”

It is just located in Osaka Station, around 3 minutes walk from the Osaka JR central exit, it is very convenient. Room is clean, small but enough for two pax plus two 24inch luggage, and we feel comfortable in the room. The hotel is very thoughtful, the room is small but it have everything all you need include humidifier and a phone with internet. The hot water is available immediately when you change to hot tap (you will understand what I am saying if you have experience that you need to wait for hot water and standing nude for few minutes). The toilet paper quality also better than other hotel. LOL. Anyway, if you plan to visit Kyoto or travel to other area than Osaka, I will recommend to stay this hotel for its excellent location and value for money.

Reviewed April 15, 2019

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10.0
Exceptional
Sarah from Malaysia
Family with young children
Family Room Non-Smoking
Stayed 5 nights in March 2019

Best hotel for me with young children”

We took a room with 4 beds and it is quite big for a hotel in Japan, especially me with 3 young kids. The hotel is very convenience as it is located right at the train station. There are lot of elevators from station to hotel so very easy for me with a stroller. The hotel staff is super nice. The bedroom is clean and I like there is a big coffee table, easy for me and kids to sit around it to eat takeaway foods. Also the hotel is near to groceris , 7eleven, if I need to buy any fruits or juices just go down and buy it. We surely will stay here if we go to Osaka again.

Reviewed April 03, 2019

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10.0
Exceptional
Kam from Malaysia
Business traveler
Twin Non-Smoking
Stayed 4 nights in March 2019

Pleasant Stay at Osaka ”

The hotel is located inside the station. It is easier to travel to any part of Kansai from the hotel. Restaurants and convenient shop, Tokyu Hands and shopping mall are between walking distance. Room is spacious and comfortable. Clean bed sheet and towels are being changed every day, their do the housekeeping properly where you can't find any dirty dust in the room. I would strongly recommend this hotel to anyone who plans to travel to Osaka. For sure, this is my favorite hotel in Osaka. Good Job Granvia Osaka!

Reviewed March 26, 2019

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10.0
Exceptional
Pui from Singapore
Solo traveler
Casual Twin Room
Stayed 2 nights in April 2019

Definitely Going Back :)”

Totally in love with this hotel - Best location you can ever get, just right above Osaka Station and walking distance to a whole lot of other lines. I travelled with Mum for this trip and we were on trains 99% of the time so this gave us a really good chance to explore many places in Osaka and beyond - Yes, we even took a train back to Kyoto on our last day, simply because it was so convenient, plus Kobe and Nara too! Never get bored staying here, there are lots of places to head to around the area. Hotel staff were awesome, friendly and really accommodating - Gave lovely advice for places of interests and what to look out for. In addition, this hotel is one of the designated reseller for the one-day Osaka Pass - Must have, and do plan your day properly to maximize the benefits! For onsen lovers, you might want to know that this hotel doesn't provide onsen or public baths but other than that, everything else is great!

Reviewed April 27, 2019

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10.0
Exceptional
Norlizawati from Singapore
Family with young children
Family Room Non-Smoking
Stayed 2 nights in December 2018

3D2N Osaka trip from Tokyo”

Linked to Osaka station, very convenient as there is direct access into Daimaru. A few stops away from USJ. Very near to Kobe. 4 stops away to Sannomiya to eat the best Kobe beef. There is also an outlet mall Kobe Sanda Premium Outlet nearby. Very good location and very spacious room for our family of 2 adults and 4 children. With 1 double bed and 2 single beds. Prompt daily cleaning service and nice cafe with delicious strawberry short cake at the lobby.

Reviewed January 09, 2019

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10.0
Exceptional
Christine from United States
Couple
Stayed 4 nights in November 2019

Great location, clean, nice amenities”

Cannot think of any cons except maybe price of buffet breakfast a bit high. I've had more elaborate for less cost. However, the location is great and staff was extremely professional and helpful, female staff more so than Male. I felt they were more proficient in English maybe. We had bottled water put in room daily along with other bathroom amenities replenished daily. I would definitely stay here again.

Reviewed November 12, 2019

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Dear Christine Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased to receive the word of compliment about our location and staff. We continually strive to improve our quality of service and do hope you will give us another opportunity in the future to meet all of your expectations. Best regards, Hotel Manager

Responded November 15, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Shaphan from United States
Family with teens
Triple Room - Non-Smoking
Stayed 4 nights in September 2019

Quality Hotel with easy access to trains/subway”

We had a party of 5 and rented 2 rooms. Hotel staff was excellent. Room was clean and the beds were comfortable. Very good location for day trips to surrounding cities via JR trains. Plenty of food locations around the hotel. We would stay again if/when we visit Osaka again.

Reviewed September 29, 2019

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Dear Shaphan Thank you for your recent stay with us at Hotel Granvia Osaka. We appreciate your compliments on our staff, room and location. Your warm words encourage us than anything else. We will strive to provide better services, and truly look forward to your next visit. Best Regards, Hotel Manager

Responded October 02, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Taskeen from Singapore
Couple
Stayed 2 nights in April 2019

Spacious room in excellent location”

We loved this hotel and this room. It is right next to the JR train station (inside it really). This was the most spacious and well-furnished room we had on our trip. We also booked our Universal Studios Japan tickets at the front desk and they gave us the cutest pouch to keep our tickets.

Reviewed June 09, 2019

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Dear Taskeen Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very happy to know that you had a good experience at our hotel. We hope to see you again in the very near future. Best Regards Hotel Manager

Responded June 14, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Charm from Philippines
Family with teens
Triple Room - Non-Smoking
Stayed 5 nights in November 2019

Exceptional”

2nd time staying in this hotel! Certainly happy with it too! The triple room is super spacious (no wonder it gets sold out immediately!) The amenities are great (loved the abundance of bottled water and toiletries provided by the staff), and the view from the 26th floor is love! Location of the hotel is perfect - just beside the JR Osaka station and close to malls like Daimaru, Hankyu, HEP, and Yodobashi. A must recommend!

Reviewed November 08, 2019

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Dear Charm Thank you for your loyalty. We are grateful to welcome you back and hear that you have enjoyed staying here again. We appreciate your compliments on our room, amenities and location. Your warm words encourage us than anything else. We will strive to provide better services, and do hope to have the pleasure of welcoming you back in the very near future. Best Regards, Hotel Manager

Responded November 12, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Sharon from United States
Couple
Run of House
Stayed 4 nights in July 2019

Exceptional”

Daimaru Dept. store right outside the front door of the Granvia. Three 7 Elevens 2 minutes away in the train station Grand Front mall is an easy 5 minute walk through the train station. Granvia is conveniently located in theJR station Granvia offers an excellent buffet breakfast with impeccable service, very nice selection of authentic Japanese food, Western eggs, french toast, ham, made to order omelettes, fresh yogurt and fresh fruit etc. All delicious and well prepared.

Reviewed August 07, 2019

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Dear Sharon Thank you very much for choosing to stay at Hotel Granvia Osaka. Thank you for your compliment about our location,access and breakfast. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager

Responded September 03, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Chris from Hong Kong SAR, China
Couple
Twin Non-Smoking
Stayed 4 nights in December 2018

Can't beat the location and service!”

I was here with my friends for 4 nights. We were able to check in before 2pm. Staff was extremely nice and upgraded us to the 27th floor. I was over the moon with the treat. The room is spacious and there is lounge facility which you can use for coffee or tea and a small selection of drinks in the afternoon. Granvia has always been my first choice whenever I travel to Osaka. Highly recommended because of its convenient location and accessibility.

Reviewed January 04, 2019

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10.0
Exceptional
Cheryl from Singapore
Family with young children
Family Room Non-Smoking
Stayed 3 nights in January 2020

Perfect location, great room and accessibility ”

Located right above Daimaru and Osaka station, this hotel is perfect for those who want accessibility, comfort, convenience and value. Family room was spacious - better than usual hotel rooms in Japan. Definitely worth the stay!

Reviewed January 19, 2020

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Dear Cheryl Thank you for choosing to stay at Hotel Granvia Osaka. It is a great pleasure to receive your compliment and to know that you enjoyed your stay with us. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best Regards, Hotel Manager

Responded January 22, 2020
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Virginia from United States
Couple
Stayed 5 nights in November 2019

Great buy, location, location, location”

Excellent location and great price. Staff incredibly helpful and speaks English very well. As an American traveler there were no communication barriers. The only negative (for me) was that the bed is a bit firm for my tastes. But that is more than made up for with all the other positives. 9/10 would definitely stay here again and will recommend to my friends.

Reviewed November 28, 2019

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Dear Virginia Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased to receive the word of compliment about our location and staff. We are saddened to learn of your disappointment about the bed. We refurbish our rooms regularly and change beds at that time. We can supply the most suitable choice for you and please feel free to consult our front staff next time. We continually strive to improve our quality of service and sincerely hope we have the chance of welcoming you back in the near future. Best regards, Hotel Manager

Responded December 05, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Rulizah from Singapore
Family with teens
Twin Non-Smoking
Stayed 4 nights in January 2019

Grand Central Granvia!”

Literally central to everything..shops..restaurants..you can find almost all that you want staying here! Hotel area and surroundings very clean with excellent facilities and staff...would definitely stay here again..

Reviewed February 01, 2019

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10.0
Exceptional
Vimolwan from Thailand
Family with young children
Stayed 1 night in November 2019

Perfect ”

The hotel is on top of osaka station. It is very convenient to go around. Room is very clean and good size. I’ll be stay here if I’ll come to osaka.

Reviewed November 10, 2019

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Dear Vimolwan Thank you for your recent stay with us at Hotel Granvia Osaka. We appreciate your compliments on our location. Your warm words encourage us than anything else. We will strive to provide better services, and truly look forward to your next visit. Best Regards, Hotel Manager

Responded November 13, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Eric from United Kingdom
Couple
Stayed 2 nights in April 2019

Great Hotel located above JR Osaka Station”

Great Hotel, Rooms are clean and relatively spacious, staff very accommodating. Amount of rooms is extensive. Great restaurants, fantastic accessibility to the train station.

Reviewed May 23, 2019

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Dear Eric Thank you very much for choosing to stay at Hotel Granvia Osaka. Thank you for your compliment about our rooms and staff etc. This praise makes us even more enthusiastic to continue to improve our quality of service. We look forward to welcoming you back here very soon. Best Regards Hotel Manager

Responded May 31, 2019
Hotel Granvia Osaka - JR Hotel Group
9.6
Exceptional
Patricia from Philippines
Family with young children
Stayed 4 nights in June 2019

Awesome stay!”

Family room looks great!it can fit up to 4 adults + 2 kids.we also had a great city view👌 Breakfast buffet was good (hands down to their signature french toast).they serve bacon too!😊 Location is perfect.osaka station is right below the hotel,umeda station is just about 250m away.there are 2 shopping centers within the osaka station.👍 The hotel is clean&staff are courteous&very helpful.😊 We will definitely stay here again! Domo arigatogozaimashita hotel granvia osaka!!!🙏

Reviewed June 09, 2019

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Dear Patricia Thank you very much for choosing to stay at Hotel Granvia Osaka. We are pleased to hear that you have had an enjoyable time during your stay. We will strive to provide better services, and truly look forward to your next visit. Best regards, Hotel Manager

Responded June 18, 2019
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
Lisa from Canada
Group
Triple Room - Non-Smoking
Stayed 2 nights in July 2022

would stay here again! ”

the location was great! it’s located in JR Osaka station so it’s very convenient. the room was tidy and neat and the staff were very friendly and helpful. if i were to stay in osaka again, i will stay at this hotel!

Reviewed July 18, 2022

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Dear Lisa Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased to receive the words of compliment about our location, room and staff. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. We will strive to provide better services, and look forward to welcoming you back here very soon. Best Regards, Hotel Manager

Responded July 20, 2022
Hotel Granvia Osaka - JR Hotel Group
10.0
Exceptional
DEWI from Indonesia
Family with teens
Triple Room - Non-Smoking
Stayed 4 nights in March 2019

Excellent Hotel, Great Location”

We absolutely love our 4 nights here. Perfect location at the heart of Osaka, only 1-2 minute(s) away from JR Osaka and Umeda Subway. Clean and quite spacious for Japan's hotel standard. Surrounded by various shops, department stores, and restaurants too.

Reviewed March 07, 2019

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10.0
Exceptional
Paul from Japan
Business traveler
Twin Non-Smoking
Stayed 3 nights in November 2021

Granvia Hotel Osaka”

A wonderful hotel right in heart of the transport hub of Osaka. You never have to leave, everything is here. I would recommend you book with the hotel directly. If you need to adjust your travel plans an Agoda booking is difficult to amend. It is nearly impossible to reach a live person by phone or e mail at Agoda.

Reviewed November 22, 2021

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Dear Paul Thank you very much for choosing to stay at Hotel Granvia Osaka. We are very pleased to receive the word of compliment about our location. As you said, our hotel is directly connected to JR Osaka Station, and there are many shopping malls and restaurants around. It is also very convenient for travel to Kyoto, Kobe and Nara. Thank you also for your valuable feedback regarding the booking through Agoda. We continually strive to improve our quality of service and truly look forward to your next visit. Best Regards, Hotel Manager

Responded November 26, 2021
Hotel Granvia Osaka - JR Hotel Group
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