Hotel Guia

The hotel receptionist very friendly and upgrade us to the highest floor with sea view, the restaurant food is good but staff not friendly, need improve the quality of service. restaurant not allow us to make a reservation for good view seat, but noticed that regular customer can make a reservation. it s not fair for hotel guest.

I' ve read some bad reviews about Guia Hotel but I got a big discount and chose it : the hotel is modern with a beautiful bedroom with carpet everywhere, good interior design, and awesome view on the lighthouse park and on the port (Room 401). I enjoyed the rooftop terrace very much. People complained they have to climb a hill to access it but it is a tiny steep road. Staff was ok in Guia, staff in Macau do not know the basic rules of hospitality and do not know how to smile, it's a pity... I didn't dare to touch anything in the room because they charge you for anything (noodle cup, snacks, soda, tea...) and they ask a deposit of 500 HKD before you enter the room. Shuttle bus are every hour to Border and Maritime harbor.

Easy to get there by walking, bus or taxi. Nice view from the roof terrace. Not in the busiest part of town, but close enough

You may wish to take hotel shuttle on your first arrive. Quiet and pleasant. Located at the entrance to the hill walk. Walkable distance to the pier if you know the way. Public transport and shops down the hill. Walking distance to many tourist attractions. Hospital a few minutes away. Hotel room with reasonable size. Very little option for dinning/ breakfast in the area.

ived been in macau many times but we used to stay the other side of the bridge, its our first time to stay in your hotel , and we love it , staff are friendly nice room, food is great and we always walk to where the old church is , and buy some stuff.

All in all it was very good. The only thing I wish they improve is for receptionist to smile. The housekeeping staff were very courteous and helpful. The sheets, carpet, bathroom, curtains were all clean. Room doesnt smell good but doesnt smell bad either; a little room perfume would be nice. Toiletries were complete and tub was nice. Toilet doesnt have bidet though but its ok.

Hotel is located at the hill with the good view. We can take a walk around the mountain. The reception staffs are very helpful and good working attitude, especially Ms. Sit. We appreciated their good services.

My stay was pleasant. The room has complete amenities like mini bar, although the Internet connections at the 5th level is not as good as Ground Floor. Definitely, I will recommend this hotel. Its cozy and clean. The staff was very accommodating and helpful. If I go back to Macau, I am definitely gonna book this hotel

My stay was from 27-30 Dec 2012 and I enjoyed it. Despite pass comments about the reception staff, I have nothing but praise for them. They were accommodating, polite and helpful. For example, I needed a taxi to the airport upon check-out and it was arranged by the front desk without hassle and the taxi arrived in less than 5mins. No additional charges required for calling the cab. While the reception staff were excellent, could not say the same for one of the doorman. He had a mostly hostile look throughout our stay and never once greeted you when u came in/out. There were 2 doormans, so before I put the other guy in trouble, the one I’m referring to was on duty on the morning of 29 Dec. Being the 1st person you see who represents the Hotel, it is really hardly a right way for things to start. One thing to note was that a deposit was required upon check-in, even for Agoda bookings. This was to cover for the items in the mini-bar of your room. So prepare some extra cash for the refundable deposit (USD$100). The other option was to charge it to your credit card (cc). The snag for using your cc was that they will charge MOP$1,000 immediately to your card as compared to the usual practice of just swiping your card with a blank amount and then tearing up the slip after check-out. And the refund of MOP$1,000 would only be done after 1 month’s time. Hence I chose the cash option. The only drawback was that there was no breakfast included with the stay and the room I stayed had a window which looked out to nothing but drain pipes (yup, one of those rooms). And yes, the beds are hard!

During This 2 night stay at Guia Hotel, This hotel provide us Free transport to city area, it is very convenience to us, free wifi, friendly receptionist with smile and willing to help! This hotel also near to the jetty between Hong Kong and Macau! Hereby, I Strongly recommend this hotel to stay!

i'm very particular person and read the advisor review before booking the hotel. at first i was in doubt, but i have change my mind 360' when i reach there. the room is small but the designs and facilities are very complete, especially toiletres they provide 2 sets which other hotel will only give 1 set of comb, toothbrush, shower cap, laundry bag. the room is small but it come with bath tub. clean and feel safe. only reception can communicate in english but they will try all their best to understand your needs. taxi service is very fast too. room service for meal are superb and money value.

the hotel is located uphill, which we can take a bus no. 6, 28c, or h1 from the bus stop on the estr.de sao francisco so called s.franscisco/quartel m164 (3.2 mop/person), get-off at the next bus stop named calcada vitoria m150, and walk back to the hotel main entrance. there is a free shuttle bus to ferry terminal every hour, a few of them could take you to the border gate. just ask and reserve in advance and everything would be ok. we got the room no. 510, highest floor, non-smoking, king-size bed, and we appreciated so much because it was clean, nice decoration, enough space for 2 persons & our stuff. we also loved the bathroom amenities as well as the bathtub which we enjoyed and relaxed like we went to the onsen in japan. ^^ brilliant lake restaurant is a must to try. super fresh shrimp dumpling (ha gao), fried spring roll with shred taro, and portuguese-fried-rice were splendid. price was not too expensive. location is quite nice, very close to guia lighthouse and around 15-20 min walk to senado square.

this hotel is located up a steep hill so it's an easy 10-15 minute downhill walk to large resorts like the wynn. room is small but exceptionally clean, in-room wifi is free and decent speed. taxis don't come by too often so its easiest to begin walking downhill, at which time you'll encounter one. service and assistance from the front desk is friendly and helpful. i liked this place and would return.

althought the beds are kind of small and hard, the room are clean and the hotel looks decent. it's a short walk to some of the main attractions (lisboa, wynn, mgm) and shopping area. i would recommend to walk to the attractions then at the end of the day take a cap home (cheap, 50-70 mop max). i read some reviews about how the staffs spoke "no english." i found that to be false. the 3 staffs i encountered all spoke english pretty well. would really recommend this hotel to everybody.

althought the beds are kind of small and hard, the room are clean and the hotel looks decent. it's a short walk to some of the main attractions (lisboa, wynn, mgm) and shopping area. i would recommend to walk to the attractions then at the end of the day take a cap home (cheap, 50-70 mop max). i read some reviews about how the staffs spoke "no english." i found that to be false. the 3 staffs i encountered all spoke english pretty well. would really recommend this hotel to everybody.

The hotel rooms are clean and comfortable. Convenience and nearby places of interest like Grand Lisboa hotel and Senado Square area if travel by taxi. Can ask for assistance from hotel to call for taxi. Great location and clean comfortable hotel room. It's worth for the money that we paid for the hotel. Will stay in this hotel again if visit Macau again.

Hotel is nice, but finding the hotel on my own is a problem. Would recommend to take a cab if you are in the city area. Will only cost about MOP13 - MOP20 depends on your boarding point. Met some locals there, saying that chinese restaurant on the ground floor serves good chinese dimsum. didnt try cos always full. Open roof top is the best point for relaxing as the wind is strong and nice (in summer).

The hotel is located up the hill so it'll be nice to stay there as you won't be disturbed by the noise. It's near the town, walk down the hill and you'll reach there. They have all the necessities in the room. Free wifi is available in the room and also in the lobby. I see many people going to the hotel restaurant for breakfast. It does look promising but I never get to try them as we have not enough time.

stayed for 2 nights at the 5th floor and top most of the hotel. non smoking room. quiet and have nice view. bed is firm but comfortable. room with bath tub. electric kettle and toiletries. every hour hotel shuttle to the ferry or airport and is complimentary. friendly staff. great restaurant on the first floor where guest has discounts. playmates club is on the basement. recommended for those on a budget for a 3 star facilities.

the hotel is not far from all the main casionos in downtown. just a 5 minute walk and you are already there. the hotel is nice and half price compared to many around that area, very much worth its money. they also have a strip club on the first floor which is open pretty much all the time. if you come from hong kong to the harbour you can take a free shuttle bus to the hotel, very convenient! i like this hotel, will stay again if i come by!