Hotel H2O
Hotel H2O
Hotel H2O
Hotel H2O
Hotel H2O
Hotel H2O
Hotel H2O
Removed from saved list

8.1

Excellent

5,983 reviews

5,983 reviews

Housekeeping103
View91
Breakfast20

We definitely enjoyed staying here.

Kimberly
- Jul 19, 2021
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Rizal Park 860 m
Fort Santiago 1.1 km
San Agustin Church 1.1 km
Casa Manila 1.2 km
National Museum 1.3 km
Intramuros 1.4 km
Manila Cathedral 1.4 km
Quiapo Church 2.5 km
Nearby landmarks
Manila Ocean Park 10 m
Yexel's Toy Museum 60 m
Quirino Grandstand 180 m
Burnham Green 330 m
Laffalooka 350 m
Army And Navy Club 350 m
Mabuhay Restop Travel Cafe & Museum 390 m
0km Post 430 m
Museo Pambata 530 m
Rizal Shrine 530 m
Free Wi-Fi

Hotel H2O

Luneta (Behind Quirino Grand Stand), Manila Bay, Manila, Philippines, 1000 - See map
  • 860 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money7.9
Distance to city center0 km
Location rating7.9

Rooms available at Hotel H2O

Excellent
Room comfort & quality

8.3

Deluxe Bay View King
...
  • Room size: 31 m²/334 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Aqua Suite
...
  • Room size: 39 m²/420 ft²
  • No Windows view
  • 1 king bed
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Aqua View Room
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Bay View King Bed Room
...
  • Room size: 25 m²/269 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 43 m²/463 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Bay View Twin Bed Room
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 single beds or 1 king bed
Enter dates to see prices
Aqua Room
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Park View Room
...
  • Room size: 25 m²/269 ft²
  • Park view
  • 2 single beds
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Double Standard
...
    Enter dates to see prices
    Executive Suite
    ...
    • Room size: 65 m²/700 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel H2O?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel H2O?

    Hotel H2O is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel H2O has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Hotel H2O?

    Wake up to a great buffet breakfast at Hotel H2O. There's an additional charge of 599 PHP for adults and 299 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hotel H2O?

    Hotel H2O features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Hotel H2O?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel H2O. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at Hotel H2O?

    On-site venues and convenient event services make Hotel H2O an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Hotel H2O?

    Hotel H2O does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Hotel H2O?

    Hotel H2O is located in Manila Bay, famous for good restaurants such as Makan Makan Asian Food Village, White Moon Bar and Harbor View.

    What popular shopping places are close to Hotel H2O?

    Hotel H2O is located in Manila Bay area which features shopping places such as World Bazaar Festival, HK Sun Plaza and Blue Bay Walk.

    What are popular attractions near Hotel H2O?

    Guests at Hotel H2O can easily visit Manila Ocean Park, Museo Pambata and Yexel's Toy Museum located in the Manila Bay area.

    What popular beaches are close to Hotel H2O?

    Guests at Hotel H2O can easily visit Burot beach in the Manila Bay area.

    What popular natural sightseeing spots are close to Hotel H2O?

    Hotel H2O is located in the Manila Bay area, which is famous for natural sightseeing destinations such as Birdhouse, Manila Hotel Smoking Lounge and Harbor square.

    Show more questions
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    Explore the neighborhood

    What people love about Hotel H2O

    • 9.2

      Exceptional

      "We definitely enjoyed staying here."

      Kimberly

      |

      July 19, 2021

    • 9.2

      Exceptional

      "The view was breathtaking and access to what we need was just easy."

      Kimberly

      |

      July 19, 2021

    • 8.8

      Excellent

      "Amazing and fantastic stay."

      Steven

      |

      January 11, 2021

    Property ranking|Compared to 2,918 Manila properties
    See all rankings
    Room comfort score
    8.3/10
    Room size
    32 sqm.
    Cleanliness score
    8.5/10
    Service score
    8.4/10
    Better than
    98
    %
    of Manila properties
    Bigger than
    94
    %
    of Manila properties
    Better than
    93
    %
    of Manila properties
    Better than
    92
    %
    of Manila properties
    Overall rating:

    8.1

    Excellent
    5,983 reviews
    Cleanliness
    8.5
    Facilities
    8.0
    Location
    7.9
    Read all reviews >
    What travelers say they love:
    Aqua room is nice, kids loved them.
    Marie from Singapore
    Family with young children
    More about Hotel H2O

    More about Hotel H2O

    This chic and urban resort hotel in Manila is well-known for its unique interiors, first rate facilities, and complete services. The 4-star Hotel H2O exceeds visitors’ expectations with its aquarium themed rooms and suites, all of which provide a stunning panoramic view of Manila Bay. With hi-tech, in-room facilities, ultra-comfortable furniture, and stylish design, visitors are sure to have a great stay. Also an ideal choice for business meetings, the hotel provides spacious conference rooms equipped with modern facilities. Modern and stylish, Hotel H2O offers all travelers an exceptional experience.

    Show less
    Amenities and facilities
    Very good
    Facilities

    8

    Most talked about facilities

    Breakfast

    289 mentions

    Housekeeping

    286 mentions

    Food & Dining

    152 mentions

    View

    127 mentions

    Languages spoken

    • English
    • Filipino

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Spa
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Gift/souvenir shop
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Rental car
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Desk
    • Free bottled water
    • Shower
    Food and dining
    Breakfast options
    • Asian
    Location
    Luneta (Behind Quirino Grand Stand), Manila Bay, Manila, Philippines, 1000
    Very good
    Location

    7.9

    Shopping

    • Robinsons Place Manila
      1.3 km 12 min drive

    Convenience store

    • Ministop
      620 m 10 min walk

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Rizal Park
      860 m
    • Fort Santiago
      1.1 km
    • San Agustin Church
      1.1 km
    • Casa Manila
      1.2 km
    • National Museum
      1.3 km
    • Intramuros
      1.4 km
    • Manila Cathedral
      1.4 km
    • Quiapo Church
      2.5 km

    Nearby landmarks

    • Manila Ocean Park
      10 m
    • Yexel's Toy Museum
      60 m
    • Quirino Grandstand
      180 m
    • Burnham Green
      330 m
    • Laffalooka
      350 m
    • Army And Navy Club
      350 m
    • Mabuhay Restop Travel Cafe & Museum
      390 m
    • 0km Post
      430 m
    • Museo Pambata
      530 m
    • Rizal Shrine
      530 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-10 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 11 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Please be advised that all hotel rooms are fully non-smoking.
    • Kindly be advised that triple occupancy rate of the hotel is not provided with an extra bed. Third person will be sharing the existing bedding of the room type booked.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee800 PHP
    • Distance from city center0 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)599 PHP

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors3
    • Number of restaurants3
    • Number of rooms 147
    • Room voltage220
    • Year property opened2010

    Reviews of Hotel H2O from real guests

    Provided by verified guests of Agoda
    8.1
    /
    10
    Cleanliness8.5
    Facilities8.0
    Location7.9
    Room comfort and quality8.3
    Service8.4
    Value for money7.9
    High score for Manila
    Rating
    9+ Exceptional (1,355)
    8-9 Excellent (1,111)
    7-8 Very Good (1,204)
    6-7 Good (513)
    <6 Below Expectation (569)
    Time of the year
    Mar - May (1,079)
    Jun - Aug (1,271)
    Sep - Nov (1,195)
    Dec - Feb (1,207)
    Don't miss out!Users are booking a place in Manila every 1 minutes on Agoda.com
    All guests (5,954)
    All room types
    All languages

    Show reviews that mention 

    Showing 4,752 verified guest comments
    12345
    9.3
    Exceptional
    Rosa from United States
    Family with young children
    Stayed 5 nights in September 2010

    A "Must-Stay Here" for Balikbayans and Tourists”

    It is in the Manila Ocean Park so it is definitely a destination location.
    Some areas of the hotel is still under construction.

    Hotel H2o is not just a hotel, it is a complete experience. I stayed with my son for 12 days and now I miss it! The entrance to the hotel can be found at the lobby of The Manila Ocean Park (another prime Manila site to visit). From this entrance, you ride up to the third floor where the hotel is located. You will be greeted by young, upbeat and attentive front desk staff at a sleek, ultra-modern lobby/lounge. I stayed in two kinds of rooms: the bay view suite and an aquarium room. The bay view suite had a receiving area that leads to the bedroom. It has two full baths. Plush robes and room slippers are provided. There are large monitors for TV viewing both in the receving area and the bedroom. The bathrooms are designed with glass doors and though you feel exposed within the bedroom, it is actually cleverly designed to conceal you from visitors at the receiving area. Soda is plenty and snacks are provided free in the mini-fridge. The beds are so comfortable, they feel like SERTA beds that remember the contour of your body. Internet connection is provided FREE and speed is extremely fast. The aquarium room i stayed in was equally impressive. I was worried that not having windows would make me feel claustrophobic but it actually had a different effect on me. The illuminated tank with swimming fish had a calming effect on me. Illumination is turned off around 9pm and blinds with remote control is provided to conceal the aquarium from view if you are ready to call it a night. Western and Filipino breakfast is served at the second floor of the hotel. It is plenty and is buffet-style so you may eat as much as you can. There is a spa (Zenyu Spa) within the property. I had a swedish style massage and used their hot bed and oh, what an experience. For an extremely reasonable price, plus tip, I was treated to an hour and a half of pure pampering bliss. They also have a fully functioning gym (with a gym instructor) all in the same area. Equipment was brand new, all

    Reviewed September 29, 2010

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    Responded May 09, 2019
    Hotel H2O
    9.7
    Exceptional
    Rick from United States
    Solo traveler
    Stayed 2 nights in May 2011

    Best hotel in Manila I think?”

    Right on the water, claen, new hotel.

    this hotel is right on the water, manila bay. all other hotels in the area are across a big 6 lane street. new hotel, good security, restaurants were good also plus manila ocean park is beside the hotel if you are interested in going. i got a free upgrade from a regular bay view room for a deluxe bay view room, so i wound up staying about 6 nights total. so i loved the hotel to be honest. my upgraded room had a bathroom that was unbelievable and with a hot tub spa. i used it twice there, very nice. plus with the curtains open you can enjoy the bed and look out over manila bay, all at the same time. what more can i say, great, great, great. i will be staying at the h2o again next year when i return to manila. i have stayed at other 5 star hotels in manila before but i now think this one is the best now.

    Reviewed May 26, 2011

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    Responded May 09, 2019
    Hotel H2O
    9.0
    Exceptional
    Jeffrey from United States
    Couple
    Stayed 1 night in November 2010

    5 Star Hotel”

    The rooms and nice bathrooms
    could not take towels home the hotel charge me, lol. Nice towels

    This is my second stay with H2O Hotel. Once again, I was not disappointed. I had apparently booked my Aqua room at the same time the hotel was hosting delegates for the World Robotics Olympiad, so the hotel was fully packed. Rather than causing me grief, the hotel graciously upgraded me their Premier Suite - a one-bedroom suite with a view of the Manila bay (and its magnificent sunset), 2 lcd tvs, a living room with a sofa-bed, jacuzzi, and around 4 time larger than the Aqua room. Although it didn't have an aquariam, the room was obviously above expectations. The staff was as accomodating and as friendly as ever. Some improvements that I liked vs. my first visit - they now call the valet service ahead of time, so by the time you get to the lobby, your car is already ready for you. Great! Food is still an issue with the restaurants within the Manila Ocean Park not providing any fine dining experiences

    Reviewed November 28, 2010

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    Responded May 09, 2019
    Hotel H2O
    9.2
    Exceptional
    Oveta from Philippines
    Family with young children
    Premier Suite
    Stayed 2 nights in October 2016

    Great Long Weekend Vacay”

    It was our second time to check in at the H2O Hotel this long weekend. As always we still find it enjoyable to stay there with our kids, having a lot of exciting activities to be busy with the whole day at the Manila Ocean Park. The only amenity we haven't tried yet is the swimming pool. We find its ingress and egress somewhat uncomfortable. Really hoping there'll be a direct access to the hotel. Anyway, the big bath tub which accommodated our twins was enough for us. Our room facing the Manila Bay is always a great sight during sunset time...perfect for some unforgettable shots. And at night, the city lights added to our best family bonding time. Hotel H2O will always be on our list.

    Reviewed November 08, 2016

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    Responded March 21, 2019
    Hotel H2O
    10.0
    Exceptional
    Mikaela from United States
    Couple
    Stayed 1 night in March 2012

    Lovely and relaxing hotel”

    Location, view, ambiance

    I believe h2o is a great place to visit not only for Balikbayan buy to everyone. Its place has a very good view from the bay plus there are a lot of shops and restaurans to pick since its beside the manila ocean park. If i will go back to the philippines and pick to where to stay id choose this hotel since people are very kind wit matching smiley faces everywhere.I believe h2o is a great place to visit not only for Balikbayan buy to everyone. Its place has a very good view from the bay plus there are a lot of shops and restaurans to pick since its beside the manila ocean park. If i will go back to the philippines and pick to where to stay id choose this hotel since people are very kind wit matching smiley faces everywhere.

    Reviewed March 20, 2012

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    Responded May 07, 2019
    Hotel H2O
    10.0
    Exceptional
    Rick from United States
    Solo traveler
    Aqua Room
    Stayed 2 nights in December 2011

    Best hotel in Manila”

    Location and room views

    the hotel is directly over manila bay, so the view is great to see the water. you can have a bay view room or an aquarium room. i have stayed at both and love each equally as well. the aquarium rooms have 1 entire wall that is an aquarium full length, about 5 feet tall. fish swimming all around. staff is good and friendly and security is excellent. hot showers are great too. the hotel is new so everything looks clean and up to date. i have stayed here a total of 9 days over 3 different trips to manila. restaurant has good food at reasonable prices. has a patio style sit down lounge area outside next to the bay. you can drink, eat or just look at relax looking over manila bay. *now* my # 1 place to stay in manila, i love the place.

    Reviewed January 31, 2012

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    Responded May 08, 2019
    Hotel H2O
    8.8
    Excellent
    Aldwin from Philippines
    Couple
    Aqua Room
    Stayed 1 night in July 2017

    Almost, but not quite”

    I want to love H2O and make it my most favorite hotel in Manila, but there's just something holding me back. I feel the genuine desire to make the hotel stay the best experience ever, but it feels forced at times. The staff is exceptional, super friendly and courteous. The facilities are topnotch. Just minor issues concerning comfort and room ambiance. The aqua room we stayed at made noises from all over the place. You can hear thuds from the room above and the auto blinds would clunk from time to time. It felt difficult to ask for assistance at first as no one seems to pick up whenever we ring front desk. The rest room and shower area are adjacent to each other and shares a common door, which is is cool and great btw, but it exposes the toilet to the bedroom which is not very nice esp when someone is taking a dump and shower together. The aquarium is amazing but has few fishes which swim across the entire floor so I seldom see them all together. Overall, H2O is remarkable and all that, but comparing it to the top hotels in Manila, it could use a bit more improvement.

    Reviewed July 21, 2017

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    Dear Valued Guest, Greetings! Your feedback is very important to us. Rest assured that your concern will be cascaded and discussed with our Operations Team. Regards, Mark

    Responded July 24, 2017
    Hotel H2O
    10.0
    Exceptional
    Mariza from Germany
    Family with teens
    Stayed 1 night in May 2012

    Hotel with wow-effect”

    Accessible to shopping malls, city center and Manila Bay

    after having a week stay in puerto gallera where we had a nice holiday at the manor, we booked ahead a one night stay at h2o hotel to catch an early flight going back to germany.it was the right decision to choose this hotel. a very nice hotel constructed under water facing manila bay. the rooms were big and the facilities of course very modern. the only problem i guess would be the comfort room because it does not have a door. also the internet access was at the lobby and we had a very difficult time to connect besides it's too expensive to have fotocopies. taxis going to the airport at 5a.m. did not cause a problem in fact it was cheaper while the trip was not jammed and cost us 250 pesos. next time i will book this hotel again!

    Reviewed May 28, 2012

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    Responded May 07, 2019
    Hotel H2O
    9.7
    Exceptional
    Romel from Philippines
    Family with teens
    Stayed 1 night in April 2012

    Excellent hotel ! Will definitely book again !”

    Conveniently located in the heart of the city, good staff, nice food

    We make it a point to try a different hotel whenever we go to Manila for our vacation. By far, H2O is the best we have tried. The room is clean and has a nice modern touch (full glass bathroom/toilet doors, countertop wash basins, view of the park). The hotel is adjacent to Manila Ocean Park, at the back of the Quirino Grandstand putting it at the center of other points of interest. Although the hotel is just 2 years old, it already shows signs that it needs some proper maintenance. Water leaked just in front of our room door one time (probably from the bathroom on the upper level) but it was quickly fixed. Overall, I would highly recommend this hotel to anyone staying in Manila.

    Reviewed May 19, 2012

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    Responded May 07, 2019
    Hotel H2O
    10.0
    Exceptional
    Daniel from Australia
    Business traveler
    Bay View Twin Bed Room
    Stayed 2 nights in March 2013

    Modern Hotel & Friendly Service”

    Relatively new, clean, friendly service, restaurant relatively inexpensive compared to other Manila hotels, central location

    this was one of the best hotels that i have stayed in when visiting manila. compared to other four star plus manila hotel properties, the quality and the price are good. the rooms are clean and modern. situated next to the ocean park aquarium complex, many rooms have an aquarium wall. it is fun and relaxing to watch the fish swim past when lying in bed. this is a unique feature. malls and the airport are relatively close. there is a nice outdoor bar overlooking manila bay and the drink prices are reasonable. same goes for the restaurant. local dishes and other asian foods are avaliable at reasonable prices. the free wi-fi internet works well. friendly staff who let me check in early and check out later. would highly recommend this hotel.

    Reviewed March 08, 2013

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    Responded April 11, 2019
    Hotel H2O
    10.0
    Exceptional
    Violeta from Philippines
    Couple
    Bay View Twin Bed Room
    Stayed 1 night in December 2012

    2nd Time!”

    The View

    We came back to Hotel H2O for New Year's Eve. We booked the Bayside room on the far end so we can still have some peace and quiet as the party downstairs ensues. We had a nice view of the ships and sunset at Manila Bay. Plus the fireworks at SM Mall of Asia. We enjoyed staying inside our room, eating the complimentary chips, nuts, and soda. Plus wifi! But it got too quiet - so we decided to go out on the street grounds and watch the revelry across Luneta. We had to line up for breakfast as the hotel was fully booked for the holiday. Luckily we got a table after a few seconds. Lots of food choices but we were too stuffed to try them all. Overall, it was money well spent for a holiday.

    Reviewed January 15, 2013

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    Responded April 11, 2019
    Hotel H2O
    9.0
    Exceptional
    Arsenio from Philippines
    Business traveler
    Stayed 2 nights in May 2010

    More Than Satisfied”

    Good location, Newly opened and functional Amenities, Friendly and Accommodating hotel Staff, They offered me two free tickets for the Ocean Park which is on the ground Level of the hotel. Free internet connection throughout the duration of my stay which i have to pay on other hotels. Lastly, they upgraded me to an Ocean Room, wherein i booked for a Park View Room.
    Room service was too slow, i waited for 1 hour to have my food delivered to my room. Few choices of food and beverage during breakfast.

    Hotel H2O at Manila Ocean Park is a good and convenient hotel. My check in was too quick and i was surprised that they offered me an upgrade on my room. As i walked towards my room, i noticed that the carpeted walkway was all new. When i reached my room, it was all new , very modern and clean. They have generous personal amenities offered. I was then elated when i was informed that internet connection was free for my entire stay at the hotel. It was so Great. I have been staying a lot in Manila for business trip and it is the only hotel that offers such. When i was about to take my breakfast the next day, the front desk personnel offered me two free tickets at the Ocean Park. Who couldn't refuse such great offer? Kudos to all the staff that made my stay at Hotel H20 very memorable and worthwhile.

    Reviewed May 26, 2010

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    Responded May 09, 2019
    Hotel H2O
    9.0
    Exceptional
    Mark from United States
    Solo traveler
    Stayed 6 nights in August 2010

    Great place”

    Good safe location, very quiet, family oriented
    no room service yet and the facilities are not quite finished

    When I arrived I missed the van service to the hotel but it wasn't H2o's fault. The Manila airport is very crowded. The manager apologized to me and upgraded my room from an aquarium to a suite. The staff was friendly and helpful. The room was comfortable and quiet. The hotel is located in a building that is safe with many security guards. I would recommend this hotel as a family friendly place as the complex has many things in it for families and kids, including a nice aquarium, sea lion show, pool, Jelly fish exhibit, shopping, toy stores, restaurants, swimming pool / water park, and a nice covered walkway view of the Manila bay. The price is good considering the quality of the facility. Breakfast is provided and I enjoyed the food. It is a combination of traditional western breakfast food as well as a selection of Asian foods. I found the breakfast to be very good. I would definitely book at this hotel again in the future

    Reviewed August 10, 2010

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    Responded May 09, 2019
    Hotel H2O
    9.0
    Exceptional
    James from United Kingdom
    Solo traveler
    Bay View Twin Bed Room
    Stayed 3 nights in February 2013

    Great staff, excellent location in Manila”

    Great location in Manila, central and on the bay, walking distance to a lot of good things

    Good solid service. Even arriving before dawn I was met with a cheerful, enthusiastic porter and a welcoming, professional front desk. The room was better than I expected. The fittings modern and in good order, the standards of cleanliness high. A few drinks and snacks in the fridge, which were complimentary. Fantastic view over the bay from the window (which was essentially one entire side of the room). Leaving before dawn, the front desk was manned and professional. The security guard outside fetched me a cab even though he had to wake up a driver for it. The hotel has a great location just West of Rizal park. It's well placed for everywhere in central Manila, within walking distance of IntraMuras (the old town), many museums and sights, and this part of Manila is itself grat to walk through; modern air-conditioned malls (Robinson's Mall is seriously huge) mixed with old-style narrow alleys filled with hawkers and chaps selling food on portable ovens. A sort walk South to where the nightlife gets interesting. The hotel itself has a good gym, a spa, all that sort of thing. If you've never been to Manila before, this would be a good first hotel.

    Reviewed February 18, 2013

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    Responded April 11, 2019
    Hotel H2O
    8.3
    Excellent
    Julie from Australia
    Group
    Park View Room
    Stayed 4 nights in January 2013

    Good value hotel in the Manila Bay area”

    Value for money, goods rooms, comfortable beds and good food.

    This was my second stay at H2O hotel in two years. It is well located for activities in the historical part of Manila. It has an interesting design and this time my group took three rooms, one facing Manila Bay, one with the aquarian wall and one facing the swimming pool and seal show. My favorite is the last as you have entertainment from your room for a lot of the day and evening. The building is very modern and high tech. The free wifi was reasonably fast, the breakfast provided extensive choices. The harbour view bar is wonderful for sun downers. The spa is ok, it has deteriorated in management since my last visit but is alright. Massages were good and reasonably priced. The rooms are spacious but bathrooms in the two outer rooms were poorly designed, they need the addition of a glass modesty wall to provide some privacy. Staff and security were good but the reception staff need to be much more proactive about their clients needs. They offer a shiny exterior with no depth of customer service. For example, we paid to extend our room as out flight was leaving at night. We whiled away many hours before catching taxis to the airport only to find the main road to the airport, immediately in front of the hotel, was closed off for the day. We were lucky to make our flights. The lack of advice to us about the road closure was inexcusable.

    Reviewed January 29, 2013

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    Responded April 11, 2019
    Hotel H2O
    10.0
    Exceptional
    RACHELLE from Philippines
    Couple
    Aqua Room
    Stayed 1 night in February 2014

    extraordinary aqua room / very friendly staff”

    relaxing aqua room, very attentive staff, nightlife

    The aqua room was extraordinary because of the big aquarium inside the room. The staff are very polite and friendly. Nightlife is great too because the bar at the 2nd floor and the club has a very nice view of manila bay. But there are still room for improvements. Check in is not that efficient. Very confusing. There should also be direction signages. It took us sometime before we located the liquid bar. There should also be a pool outside the prying eyes of the public because we were informed that the pool for the guests is the one at the liquid bar which is just beside the Stingray attraction for the public. But overall, I will still recommend H2O because despite everything, we still enjoyed our stay.

    Reviewed February 12, 2014

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    Responded March 29, 2019
    Hotel H2O
    9.0
    Exceptional
    Kyle from New Zealand
    Couple
    Stayed 2 nights in October 2011

    Great hotel I loved it”

    Brand New and beds are very comfortable

    hotel h20 was unlike any other hotel i've stayed in because it had wall to wall aquarium for a view. we were booked in the aqua supreme room with my baby and the sight of the fishes really fascinated her. hotel h20 is inside manila ocean park and i would recommend this hotel if you're planning a place to stay in with the kids. the room is new and modern as well as the rest of the hotel. they had a nice lounge with an awesome view of manila bay (but i don't know if lounge is accessible to certain room types only). the free buffet breakfast at the makan makan asian food village was filling and satisfying, especially if you like oriental food. overall, i liked my stay. the only things i didn't like was that the swimming pool was accessible to the public (making it crowded with students on their field trip) and there are no signages inside manila ocean park which guides one to go to the hotel.

    Reviewed November 09, 2011

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    Responded May 08, 2019
    Hotel H2O
    10.0
    Exceptional
    Violeta from Philippines
    Group
    Park View Room
    Stayed 1 night in July 2012

    Water everywhere”

    it's a theme park hotel

    Booked on the park view side for the first time. Room was pretty but no privacy when you go for a pee/poop/shower. Wish they angled the T/B in a more discreet nook. Felt like a fish inside the aquarium when doing my routine. Better for couples, though. Loved the shower head. Saw the sea lion show for free 3 times from the bedroom window. Light show at night was also nice. Like the Manila Oceanarium, the hotel's fish spa is a must try. Men and women have separate fresh water fish pools with thousands of tiny hungry fish. The massage and hot bed were very tempting also. Breakfast buffet was bountiful. A lot of early bird guests queued at 7:30am. Tried the bar on Manila bay. Drinks were expensive. Makan Makan's lunch was tasty and reasonably priced. Just wished they had some way to pick up the rubbish at Manila bay. They could generate jobs this way and pick-up more revenue if the surroundings were cleaner. Felt like I went on a vacation cruise in general.

    Reviewed July 17, 2012

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    Responded May 07, 2019
    Hotel H2O
    9.7
    Exceptional
    Martin from United States
    Business traveler
    Stayed 6 nights in August 2012

    Unique family friendly hotel perfect for a getaway”

    Different than the common chain hotel with a staff that was extremely helpful and positive

    a unique hotel directly next to the manila ocean park. the aquarium room, though a little smaller than a tryical hotel room was a pleasure to stay in. the wall to wall fish tank with a variety of ocean fish made a very relaxing focal point in the room. this hotel is perfect for both the family who wants a nice getaway in the big city or a business traveler like myself looking for a change of pace compared to the usual chain hotels. as an american who only speaks english, i was more than comfortable with communicating with the hotel staff. i will return to the hotel h2o on my return trip to manila.

    Reviewed August 27, 2012

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    Responded May 07, 2019
    Hotel H2O
    9.7
    Exceptional
    Robert from United States
    Couple
    Stayed 1 night in February 2013

    very, very nice and fun too.”

    ocean view, quality of design,

    Defintely 4 star, unique and well-done design. We took the rooms with view of Manilla bay. It was fabulous. Hotel is overwater, so those rooms are like being on a ship,you look right down to water from floor to ceiling window. In morning lots of sport paddling on bay, like dragon boats w/out dragon. I didn't stay in the interior "aquarium" rooms. They looked like fun, but I prefer a window. If you can afford to treat yourself, take the bay view. Hotel is part of the big aquarium complex. You have to enter the lobby through a huge entry hall that also serves the aquarium, but hotel has a separate check-in area just off the street, so staff takes your luggage through this long/big access area. Every day there were 40-50 buses of school kids going to aquarium and the big entry area is filled with kids and supervising parents. We thought it was great fun and most interesting. The actual hotel lobby (very elegant) is up elevator to third floor, so it’s quiet in hotel. If you hate kids, or like pretension, this hotel is not for you, but if you want to experience slice of the emerging Manilla middle-class its most interesting. Again, rooms and service was fabulous. From hotel is easy walk to Baywalk along Manilla Bay. That could be nice, but is run-down and has homeless people using it. Right around corner from H2O is the height of luxury and elegance hotel called Manilla Hotel. That makes for a nice lobby tour or a very pricey meal.

    Reviewed March 17, 2013

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    Responded April 11, 2019
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