A "Must-Stay Here" for Balikbayans and Tourists”

Hotel H2o is not just a hotel, it is a complete experience. I stayed with my son for 12 days and now I miss it! The entrance to the hotel can be found at the lobby of The Manila Ocean Park (another prime Manila site to visit). From this entrance, you ride up to the third floor where the hotel is located. You will be greeted by young, upbeat and attentive front desk staff at a sleek, ultra-modern lobby/lounge. I stayed in two kinds of rooms: the bay view suite and an aquarium room. The bay view suite had a receiving area that leads to the bedroom. It has two full baths. Plush robes and room slippers are provided. There are large monitors for TV viewing both in the receving area and the bedroom. The bathrooms are designed with glass doors and though you feel exposed within the bedroom, it is actually cleverly designed to conceal you from visitors at the receiving area. Soda is plenty and snacks are provided free in the mini-fridge. The beds are so comfortable, they feel like SERTA beds that remember the contour of your body. Internet connection is provided FREE and speed is extremely fast. The aquarium room i stayed in was equally impressive. I was worried that not having windows would make me feel claustrophobic but it actually had a different effect on me. The illuminated tank with swimming fish had a calming effect on me. Illumination is turned off around 9pm and blinds with remote control is provided to conceal the aquarium from view if you are ready to call it a night. Western and Filipino breakfast is served at the second floor of the hotel. It is plenty and is buffet-style so you may eat as much as you can. There is a spa (Zenyu Spa) within the property. I had a swedish style massage and used their hot bed and oh, what an experience. For an extremely reasonable price, plus tip, I was treated to an hour and a half of pure pampering bliss. They also have a fully functioning gym (with a gym instructor) all in the same area. Equipment was brand new, all

Best hotel in Manila I think?”

this hotel is right on the water, manila bay. all other hotels in the area are across a big 6 lane street. new hotel, good security, restaurants were good also plus manila ocean park is beside the hotel if you are interested in going. i got a free upgrade from a regular bay view room for a deluxe bay view room, so i wound up staying about 6 nights total. so i loved the hotel to be honest. my upgraded room had a bathroom that was unbelievable and with a hot tub spa. i used it twice there, very nice. plus with the curtains open you can enjoy the bed and look out over manila bay, all at the same time. what more can i say, great, great, great. i will be staying at the h2o again next year when i return to manila. i have stayed at other 5 star hotels in manila before but i now think this one is the best now.

5 Star Hotel”

This is my second stay with H2O Hotel. Once again, I was not disappointed. I had apparently booked my Aqua room at the same time the hotel was hosting delegates for the World Robotics Olympiad, so the hotel was fully packed. Rather than causing me grief, the hotel graciously upgraded me their Premier Suite - a one-bedroom suite with a view of the Manila bay (and its magnificent sunset), 2 lcd tvs, a living room with a sofa-bed, jacuzzi, and around 4 time larger than the Aqua room. Although it didn't have an aquariam, the room was obviously above expectations. The staff was as accomodating and as friendly as ever. Some improvements that I liked vs. my first visit - they now call the valet service ahead of time, so by the time you get to the lobby, your car is already ready for you. Great! Food is still an issue with the restaurants within the Manila Ocean Park not providing any fine dining experiences

Great Long Weekend Vacay”

It was our second time to check in at the H2O Hotel this long weekend. As always we still find it enjoyable to stay there with our kids, having a lot of exciting activities to be busy with the whole day at the Manila Ocean Park. The only amenity we haven't tried yet is the swimming pool. We find its ingress and egress somewhat uncomfortable. Really hoping there'll be a direct access to the hotel. Anyway, the big bath tub which accommodated our twins was enough for us. Our room facing the Manila Bay is always a great sight during sunset time...perfect for some unforgettable shots. And at night, the city lights added to our best family bonding time. Hotel H2O will always be on our list.

Lovely and relaxing hotel”

I believe h2o is a great place to visit not only for Balikbayan buy to everyone. Its place has a very good view from the bay plus there are a lot of shops and restaurans to pick since its beside the manila ocean park. If i will go back to the philippines and pick to where to stay id choose this hotel since people are very kind wit matching smiley faces everywhere.I believe h2o is a great place to visit not only for Balikbayan buy to everyone. Its place has a very good view from the bay plus there are a lot of shops and restaurans to pick since its beside the manila ocean park. If i will go back to the philippines and pick to where to stay id choose this hotel since people are very kind wit matching smiley faces everywhere.

Best hotel in Manila”

the hotel is directly over manila bay, so the view is great to see the water. you can have a bay view room or an aquarium room. i have stayed at both and love each equally as well. the aquarium rooms have 1 entire wall that is an aquarium full length, about 5 feet tall. fish swimming all around. staff is good and friendly and security is excellent. hot showers are great too. the hotel is new so everything looks clean and up to date. i have stayed here a total of 9 days over 3 different trips to manila. restaurant has good food at reasonable prices. has a patio style sit down lounge area outside next to the bay. you can drink, eat or just look at relax looking over manila bay. *now* my # 1 place to stay in manila, i love the place.

Almost, but not quite”

I want to love H2O and make it my most favorite hotel in Manila, but there's just something holding me back. I feel the genuine desire to make the hotel stay the best experience ever, but it feels forced at times. The staff is exceptional, super friendly and courteous. The facilities are topnotch. Just minor issues concerning comfort and room ambiance. The aqua room we stayed at made noises from all over the place. You can hear thuds from the room above and the auto blinds would clunk from time to time. It felt difficult to ask for assistance at first as no one seems to pick up whenever we ring front desk. The rest room and shower area are adjacent to each other and shares a common door, which is is cool and great btw, but it exposes the toilet to the bedroom which is not very nice esp when someone is taking a dump and shower together. The aquarium is amazing but has few fishes which swim across the entire floor so I seldom see them all together. Overall, H2O is remarkable and all that, but comparing it to the top hotels in Manila, it could use a bit more improvement.

Hotel with wow-effect”

after having a week stay in puerto gallera where we had a nice holiday at the manor, we booked ahead a one night stay at h2o hotel to catch an early flight going back to germany.it was the right decision to choose this hotel. a very nice hotel constructed under water facing manila bay. the rooms were big and the facilities of course very modern. the only problem i guess would be the comfort room because it does not have a door. also the internet access was at the lobby and we had a very difficult time to connect besides it's too expensive to have fotocopies. taxis going to the airport at 5a.m. did not cause a problem in fact it was cheaper while the trip was not jammed and cost us 250 pesos. next time i will book this hotel again!

Excellent hotel ! Will definitely book again !”

We make it a point to try a different hotel whenever we go to Manila for our vacation. By far, H2O is the best we have tried. The room is clean and has a nice modern touch (full glass bathroom/toilet doors, countertop wash basins, view of the park). The hotel is adjacent to Manila Ocean Park, at the back of the Quirino Grandstand putting it at the center of other points of interest. Although the hotel is just 2 years old, it already shows signs that it needs some proper maintenance. Water leaked just in front of our room door one time (probably from the bathroom on the upper level) but it was quickly fixed. Overall, I would highly recommend this hotel to anyone staying in Manila.

Modern Hotel & Friendly Service”

this was one of the best hotels that i have stayed in when visiting manila. compared to other four star plus manila hotel properties, the quality and the price are good. the rooms are clean and modern. situated next to the ocean park aquarium complex, many rooms have an aquarium wall. it is fun and relaxing to watch the fish swim past when lying in bed. this is a unique feature. malls and the airport are relatively close. there is a nice outdoor bar overlooking manila bay and the drink prices are reasonable. same goes for the restaurant. local dishes and other asian foods are avaliable at reasonable prices. the free wi-fi internet works well. friendly staff who let me check in early and check out later. would highly recommend this hotel.

2nd Time!”

We came back to Hotel H2O for New Year's Eve. We booked the Bayside room on the far end so we can still have some peace and quiet as the party downstairs ensues. We had a nice view of the ships and sunset at Manila Bay. Plus the fireworks at SM Mall of Asia. We enjoyed staying inside our room, eating the complimentary chips, nuts, and soda. Plus wifi! But it got too quiet - so we decided to go out on the street grounds and watch the revelry across Luneta. We had to line up for breakfast as the hotel was fully booked for the holiday. Luckily we got a table after a few seconds. Lots of food choices but we were too stuffed to try them all. Overall, it was money well spent for a holiday.

More Than Satisfied”

Hotel H2O at Manila Ocean Park is a good and convenient hotel. My check in was too quick and i was surprised that they offered me an upgrade on my room. As i walked towards my room, i noticed that the carpeted walkway was all new. When i reached my room, it was all new , very modern and clean. They have generous personal amenities offered. I was then elated when i was informed that internet connection was free for my entire stay at the hotel. It was so Great. I have been staying a lot in Manila for business trip and it is the only hotel that offers such. When i was about to take my breakfast the next day, the front desk personnel offered me two free tickets at the Ocean Park. Who couldn't refuse such great offer? Kudos to all the staff that made my stay at Hotel H20 very memorable and worthwhile.

Great place”

When I arrived I missed the van service to the hotel but it wasn't H2o's fault. The Manila airport is very crowded. The manager apologized to me and upgraded my room from an aquarium to a suite. The staff was friendly and helpful. The room was comfortable and quiet. The hotel is located in a building that is safe with many security guards. I would recommend this hotel as a family friendly place as the complex has many things in it for families and kids, including a nice aquarium, sea lion show, pool, Jelly fish exhibit, shopping, toy stores, restaurants, swimming pool / water park, and a nice covered walkway view of the Manila bay. The price is good considering the quality of the facility. Breakfast is provided and I enjoyed the food. It is a combination of traditional western breakfast food as well as a selection of Asian foods. I found the breakfast to be very good. I would definitely book at this hotel again in the future

Great staff, excellent location in Manila”

Good solid service. Even arriving before dawn I was met with a cheerful, enthusiastic porter and a welcoming, professional front desk. The room was better than I expected. The fittings modern and in good order, the standards of cleanliness high. A few drinks and snacks in the fridge, which were complimentary. Fantastic view over the bay from the window (which was essentially one entire side of the room). Leaving before dawn, the front desk was manned and professional. The security guard outside fetched me a cab even though he had to wake up a driver for it. The hotel has a great location just West of Rizal park. It's well placed for everywhere in central Manila, within walking distance of IntraMuras (the old town), many museums and sights, and this part of Manila is itself grat to walk through; modern air-conditioned malls (Robinson's Mall is seriously huge) mixed with old-style narrow alleys filled with hawkers and chaps selling food on portable ovens. A sort walk South to where the nightlife gets interesting. The hotel itself has a good gym, a spa, all that sort of thing. If you've never been to Manila before, this would be a good first hotel.

Good value hotel in the Manila Bay area”

This was my second stay at H2O hotel in two years. It is well located for activities in the historical part of Manila. It has an interesting design and this time my group took three rooms, one facing Manila Bay, one with the aquarian wall and one facing the swimming pool and seal show. My favorite is the last as you have entertainment from your room for a lot of the day and evening. The building is very modern and high tech. The free wifi was reasonably fast, the breakfast provided extensive choices. The harbour view bar is wonderful for sun downers. The spa is ok, it has deteriorated in management since my last visit but is alright. Massages were good and reasonably priced. The rooms are spacious but bathrooms in the two outer rooms were poorly designed, they need the addition of a glass modesty wall to provide some privacy. Staff and security were good but the reception staff need to be much more proactive about their clients needs. They offer a shiny exterior with no depth of customer service. For example, we paid to extend our room as out flight was leaving at night. We whiled away many hours before catching taxis to the airport only to find the main road to the airport, immediately in front of the hotel, was closed off for the day. We were lucky to make our flights. The lack of advice to us about the road closure was inexcusable.

extraordinary aqua room / very friendly staff”

The aqua room was extraordinary because of the big aquarium inside the room. The staff are very polite and friendly. Nightlife is great too because the bar at the 2nd floor and the club has a very nice view of manila bay. But there are still room for improvements. Check in is not that efficient. Very confusing. There should also be direction signages. It took us sometime before we located the liquid bar. There should also be a pool outside the prying eyes of the public because we were informed that the pool for the guests is the one at the liquid bar which is just beside the Stingray attraction for the public. But overall, I will still recommend H2O because despite everything, we still enjoyed our stay.

Great hotel I loved it”

hotel h20 was unlike any other hotel i've stayed in because it had wall to wall aquarium for a view. we were booked in the aqua supreme room with my baby and the sight of the fishes really fascinated her. hotel h20 is inside manila ocean park and i would recommend this hotel if you're planning a place to stay in with the kids. the room is new and modern as well as the rest of the hotel. they had a nice lounge with an awesome view of manila bay (but i don't know if lounge is accessible to certain room types only). the free buffet breakfast at the makan makan asian food village was filling and satisfying, especially if you like oriental food. overall, i liked my stay. the only things i didn't like was that the swimming pool was accessible to the public (making it crowded with students on their field trip) and there are no signages inside manila ocean park which guides one to go to the hotel.

Water everywhere”

Booked on the park view side for the first time. Room was pretty but no privacy when you go for a pee/poop/shower. Wish they angled the T/B in a more discreet nook. Felt like a fish inside the aquarium when doing my routine. Better for couples, though. Loved the shower head. Saw the sea lion show for free 3 times from the bedroom window. Light show at night was also nice. Like the Manila Oceanarium, the hotel's fish spa is a must try. Men and women have separate fresh water fish pools with thousands of tiny hungry fish. The massage and hot bed were very tempting also. Breakfast buffet was bountiful. A lot of early bird guests queued at 7:30am. Tried the bar on Manila bay. Drinks were expensive. Makan Makan's lunch was tasty and reasonably priced. Just wished they had some way to pick up the rubbish at Manila bay. They could generate jobs this way and pick-up more revenue if the surroundings were cleaner. Felt like I went on a vacation cruise in general.

Unique family friendly hotel perfect for a getaway”

a unique hotel directly next to the manila ocean park. the aquarium room, though a little smaller than a tryical hotel room was a pleasure to stay in. the wall to wall fish tank with a variety of ocean fish made a very relaxing focal point in the room. this hotel is perfect for both the family who wants a nice getaway in the big city or a business traveler like myself looking for a change of pace compared to the usual chain hotels. as an american who only speaks english, i was more than comfortable with communicating with the hotel staff. i will return to the hotel h2o on my return trip to manila.

very, very nice and fun too.”

Defintely 4 star, unique and well-done design. We took the rooms with view of Manilla bay. It was fabulous. Hotel is overwater, so those rooms are like being on a ship,you look right down to water from floor to ceiling window. In morning lots of sport paddling on bay, like dragon boats w/out dragon. I didn't stay in the interior "aquarium" rooms. They looked like fun, but I prefer a window. If you can afford to treat yourself, take the bay view. Hotel is part of the big aquarium complex. You have to enter the lobby through a huge entry hall that also serves the aquarium, but hotel has a separate check-in area just off the street, so staff takes your luggage through this long/big access area. Every day there were 40-50 buses of school kids going to aquarium and the big entry area is filled with kids and supervising parents. We thought it was great fun and most interesting. The actual hotel lobby (very elegant) is up elevator to third floor, so it’s quiet in hotel. If you hate kids, or like pretension, this hotel is not for you, but if you want to experience slice of the emerging Manilla middle-class its most interesting. Again, rooms and service was fabulous. From hotel is easy walk to Baywalk along Manilla Bay. That could be nice, but is run-down and has homeless people using it. Right around corner from H2O is the height of luxury and elegance hotel called Manilla Hotel. That makes for a nice lobby tour or a very pricey meal.