Recent customer comments

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Excellent



based on 3973 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.6
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Cherry from Philippines
Families with young children
Stayed 2 nights in June 2013
proximity wise and great experience
proximity,great attraction,quiet room
Reviewed June 14, 2013

Mary from Philippines
Families with young children
Stayed 1 night in June 2013
A convenient stop-over hotel
1. spacious room 2. modern facilities 3. convenient location
The lobby looks depressing and gloomy. Flower arrangements made the whole place look cheap. The reception desk doesn't answer phone calls and never return my calls.
Reviewed June 13, 2013

Josephine from Philippines
Business travelers
Stayed 1 night in May 2013
It was okay.
The food, the location and the room design.
Reviewed June 12, 2013

Donna from Philippines
Couples
Stayed 1 night in June 2013
Great Hotel!
Beautiful, Near to restaurants
Reviewed June 11, 2013

CHIN from Malaysia
Couples
Stayed 1 night in November 2012
so so, nothing much to cheer about
nothing much
Reviewed June 11, 2013

carolyn from Philippines
Families with older children
Stayed 1 night in June 2013
very quiet, clean and modern faciltties/amenities
big modern room, friendly staff, good buffet
very relaxing and worth our time. However, the Php2,000 deposit in cash or thru credit card is not guest-friendly. What if we don't have the cash or credit card? will they turn us away when we have paid for the room in full prior to check-in? Other hotels do not require this Php2,000 deposit. This is not ok.
Reviewed June 11, 2013

Sharmane from Philippines
Families with young children
Stayed 1 night in June 2013
Under the sea
Aquarium in the room. Clean. Next to ocean park
Reviewed June 11, 2013

Shirley, from Malaysia
Families with young children
Stayed 1 night in June 2013
New design w aquarium in room.
Ocean park, aquarium in the room and chinese taste food..lots of porks.
Overall great excellent the room is not very sound proof from next door n the blanket too hot for the room aircond coolness and the free titbits are not refilled daily only one time. The greatest is there a free duty shop, adjacent to Manila park and near to SM Mall of Asia a big mall besides shopping n dinding w fun activities for kids.
Reviewed June 11, 2013

Maria from Philippines
Families with older children
Stayed 1 night in May 2013
Hassle free overnight family relaxation
The aqua room design (amazing aquarium), the food at Makan-Makan, location with lots of attractions in and outside hotel
Great! Will surely come back. Just a few comments : Ref doesnt cool much. ... and comfort room swing door is a bit weird...the idea for said door is suitable only when you're with family ...otherwise privacy is compromised...
Reviewed June 11, 2013

Brian from United States
Couples
Stayed 2 nights in June 2013
okay value for money paid
location, availability of attractions on complex, and clean rooms
Reasonable value for money paid. Disappointed only option was twin beds when booking The check-in to the hotel is very oddly located but somewhat understandable based on the complex. The charge from the hotel for local transportation was 6-7 times the cost of a taxi.
Reviewed June 11, 2013


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