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Excellent



based on 3967 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room comfort and quality 8.3
  • Service 8.4
  • Value for money 7.8
  • Food and dining 7.6
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Roderick from Philippines
Couples
Aqua Room
Stayed one night in May 2016
bad experience
arrived at the hotel at midnight and the bell staff was sleeping who just pointed me at the reception knowing that i carrying my luggages. the reception was too dark and you will feel youre not welcomed. room was just "okay" its just like usual motel or inn around manila. overall didnt enjoy my stay and will definitely not recomend this hotel.
Reviewed September 05, 2016
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Ellen from Philippines
Groups
Standard Hot Deal
Stayed one night in June 2016
wonderful place for entertainment
We really enjoyed our stay... specially when we watched the show at the ocean park.
Reviewed September 03, 2016
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Flordeliz from Philippines
Families with young children
Aqua Room
Stayed one night in August 2016
Great place!
We'll surely be back soon!
Reviewed September 03, 2016
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Ma from Philippines
Business travelers
Bay View
Stayed 2 nights in August 2016
Cool.
Cool. Clean.
Reviewed September 03, 2016
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Ma from Philippines
Business travelers
Aqua Room
Stayed 3 nights in August 2016
Nice
Nice hotel
Reviewed September 03, 2016
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Ma from Philippines
Business travelers
Bay View
Stayed 2 nights in August 2016
Cool
Cool hotel
Reviewed September 03, 2016
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Dinah from Philippines
Solo travelers
Premier Suite
Stayed one night in August 2016
Good for Staycation!
It is my second time in hotel H2O and this time booked the premier room. I have nothing to complain, it exceeded my expectation. I have a corner room with wrap-around glass windows from floor to ceiling, a separate living room with it's own bathroom, king bed on my bedroom and a nice bathroom with rain shower and a tub. Bed is very comfy, aircon is really cold and quiet, I got 2 flat tv's too! Everywhere I go has a sea view, which is the main reason why I love hotel H2O, it gives me the feeling of being out of town even though I am in the middle of a busy city. It is a slice of a quick get away if you don't have time to travel for hours. There are not much amenities though other than the 2 restaurants and a pool which I find not so attractive as it is a bit off from the hotel and is located where they serve buffet lunch even for non-hotel guests. But anyhow it makes up for the location of the hotel as it is part of the Manila Ocean Park where you can buy tickets for your amusement or visit the nearby ancestral and historical places like the Intramuros..etc. Check-in though was not as smooth, they gave me the key card of my room upon check in, but the door won't open so I called in for help and the guy can't open it as well so he called another staff..up to the 5th guy and made me wait after that for more than an hour by their lobby, check-in was 2 pm and by 4 pm I still can't get into my room. I have to walk to the reception to follow up again and it seems that they forgot me and the girl just started to call a technician or engineering then took another 30 mins before I finally got into my room. There was no apology, or anything to compensate the hours lost from what I paid. I am sure though this is a very rare incident, chances are it may not happen again, maybe they had a system failure on the door lock. Sh*t happens, but I hope they will improve on how to handle such situation next time in a more efficient way. But the rest of the service was nice as my first s
Reviewed September 02, 2016
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Sundy from Philippines
Families with young children
Standard Hot Deal
Stayed one night in August 2016
Great Staycation
Good for Kids since near ocean park
Reviewed September 02, 2016
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Ma from Philippines
Business travelers
Standard Hot Deal
Stayed one night in August 2016
Nice
Hotel is nice.
Reviewed September 01, 2016
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michael from United States
Business travelers
Stayed one night in September 2015
Its a great hotel
Reviewed August 31, 2016
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