Recent customer comments

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Excellent



based on 3973 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.6
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Tomas from Philippines
Families with older children
Stayed 3 nights in July 2015
A pleasant stay
Location, view, staff performance
It was a pleasant stay made more pleasant by staff accommodation.
Reviewed August 01, 2015

Zilberstein from Philippines
Families with young children
Stayed 2 nights in July 2015
overrated
location
Fair
Reviewed July 29, 2015

Michael from Australia
Solo travelers
Stayed 2 nights in February 2015
AMAZING AMAZING AMAZING
location food and staff are all amazing
I can not speak highly enough of this hotel, it is rated as a 4 star hotel but I feel it is very underrated, the staff are exceptional(a very special mention must go to the guys out the front on security who do an amazing job and make you feel very welcome )The buffet breakfast is Amazing but the food in general is of a very high Quality, the white moon café/beer garden is a great place to sit of an evening and have a clod beer overlooking Manila Bay...it closes at 2am, the rooms are very clean and comfortable ( I stayed in one of the rooms with wall to wall fish Aquarium ) I will be staying at this hotel again and I cant wait to go back.
Reviewed July 27, 2015

Pieter from Belgium
Families with young children
Stayed 2 nights in July 2015
Quality time with mom and kids
Wall aquarium, near Manila attractions,
Great for family with kids. Very nice wall aquarium, fishes come and go. Beside Ocean Park, very nice for first timers. Reception located at the 3rd floor of the building. Swimming pool is okay though it is located outside the hotel, but only open till 5:00pm. Buffet breakfast is ok. Friendly staff. Easy to check-in. Fast wifi in the room.
Reviewed July 27, 2015

Wenxia from Singapore
Groups
Stayed 1 night in July 2015
Good Stay
1. Good bed. 2. Within ocean park 3. everyone is friendly.
It was a good stay, we got a free upgrade. The rooms were big with fishes swimming..... There is no door to the toilet ? or i cant find it ? hahah. was feeling very cold when i was in the tub! It will be good if some things can be done to encourage taxi to come in
Reviewed July 20, 2015

WILFREDO from Philippines
Families with young children
Stayed 1 night in July 2015
Very satisfatory.
Very efficient and courteous staff, clean rooms, perfect location.
Very enjoyable!
Reviewed July 17, 2015

Joyce from United States
Business travelers
Stayed 1 night in June 2015
H2o hotel
Good location,clean,nice staff
Reviewed July 17, 2015

Christian from Philippines
Couples
Stayed 1 night in June 2015
Nice Aquarium Room
nice aquarium room
the hotel is just ok. the breakfast buffet is too ezpensive. the only nice about the hotel is the aquarium room. the hotel is abit isolated so no other food choices. the mode of transportation going in and out of hotel is also limited. not worth the money
Reviewed July 16, 2015

ian from Australia
Couples
Stayed 4 nights in July 2015
continual problems with internet
no comment
breakfast not very good
Reviewed July 16, 2015

Darren from Australia
Couples
Stayed 1 night in July 2015
great location
makan makan restaurant, service and location
had a great time there ...thanks to all staff
Reviewed July 14, 2015


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