Recent customer comments

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Excellent



based on 3971 reviews
  • Cleanliness 8.7
  • Facilities 7.8
  • Location 7.8
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.8
  • Food/Dining 7.6
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Sundy from Philippines
Family with young children
Standard Hot Deal
Stayed 1 night in August 2016
Great Staycation
Good for Kids since near ocean park
Reviewed September 02, 2016

Ma from Philippines
Business traveler
Standard Hot Deal
Stayed 1 night in August 2016
Nice
Hotel is nice.
Reviewed September 01, 2016

michael from United States
Business traveler
Stayed 1 night in September 2015
Its a great hotel
Reviewed August 31, 2016

leonora from Philippines
Family with young children
Aqua Room
Stayed 1 night in August 2016
Amazing
Beatiful experience they have. The enjoy the swimming pool but the failed to go to ocean park because of educational trip.
Reviewed August 31, 2016

Racquel from Philippines
Family with older children
Bay View
Stayed 2 nights in August 2016
constructive criticism
The services and staff were excellent but the bathroom was disappointing. The water supply would turn on and off and the door would open towards the room so it moves away the rug so one had to step on the cold floor and get it wet before reaching the rug. There's no trash can by the vanity mirror near the bathroom so had to move the trash can from the mirror near the bed.Very basic but if compared with other hotels, the latter know better what a customer needs and wants. Hope there will be an improvement next time. The location is perfect though!
Reviewed August 30, 2016

Norman from United Kingdom
Couple
Aqua Room
Stayed 1 night in August 2016
A mixed bag, but definitely recommended.
Hotel H20 is probably the most unusual hotel I have ever stayed in and the in-room aquarium (in place of windows) is a very usual feature. Obviously every person is different and for two days I found the room enjoyable, personally I feel I would miss windows if staying for longer. The only thing that let the place down a bit, which is why am giving Good rather than Excellent for a couple of things is that there are no in-house breakfast facilities, you have to present your room card at the café next door, where service can be sporadic if you go at a busy period (which mornings tend to be). Overall I would heartily recommend it for its quality and location, just make sure you look around for the best deals as room prices vary enormously from website to website. Thank you H20 for a nice stay in a futuristic environment and an excellent location, with well dressed polite staff to hand to help 24/7.
Reviewed August 30, 2016

Gracia from Philippines
Family with young children
Premier Suite
Stayed 1 night in August 2016
Suite room is so dusty
Room is big. But amenities are not good.
Reviewed August 30, 2016

Anna from Philippines
Family with young children
Aqua Room
Stayed 1 night in August 2016
fantastic staycation
We all had a great stay! Children enjoyed the hotel and ocean park so much! Nice staff!
Reviewed August 30, 2016

Melody from Philippines
Family with older children
Twin Room with Park View
Stayed 2 nights in August 2016
alway nice
always nice to be back
Reviewed August 29, 2016

Kieran from United States
Family with young children
Stayed 1 night in March 2014
Wonderful hotel
Loved the hotel, the concept, the staff, the food, the views. What more can I say? Would definitely stay again.
Reviewed August 27, 2016


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