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About Hotel Hacienda VIP


Ideal for fun and relaxation, Hotel Hacienda VIP is located in the Merida City Center area of Merida. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Color Amor, Kukul Bout'ik, Color Amor, Talent Store.

At Hotel Hacienda VIP, the excellent service and superior facilities make for an unforgettable stay. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, car park, room service.

Guests can choose from 4 rooms, all of which exude an atmosphere of total peace and harmony. Throughout the day you can enjoy the relaxing atmosphere of the outdoor pool, massage, garden. Whatever your reason for visiting Merida, the Hotel Hacienda VIP is the perfect venue for an exhilarating and exciting break away.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service


  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 30 USD
Check-In From: 2:00 PM
Check-Out Until: 12:00 AM
Number of Restaurants: 1
Number of Rooms : 4
Room Voltage: 110
Time to Airport (Minutes): 15
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Recent customer comments

Filter by traveler type

based on 14 reviews
  • Cleanliness 9.6
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 9.1
  • Service 9.7
  • Value for money 8.7
  • Food and dining 6.9
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Alexander from United States
Stayed one night in February 2016
Absolute MUST stay. True hidden gem.
Room & Grounds, Service, Location
This description and photos do not do this place justice! As our first visit to Mérida, we had our initial hesitations about wandering off the "typical tourist" path but this hotel (and city) has completely changed our perspective. Once you reach the center of the city, the architecture, streets, and overall environment have an old European Spanish influence and feel. The streets were filled with people and music, amazing food, and historic landmarks. Once we arrived at the hotel, the front desk gentlemen were extremely hospitable, polite, and knowledgable. We were offered complimentary beverages, a tour of the entire grounds, and detailed advice about the area. It was honestly the true "VIP" treatment, and we've certainly had our fair share of 5-star hotels in the past. We were amazed once we entered the lobby - it was like an immaculate oasis in the center of the urban city. Our single room (which had a private porch with poolside hammock) was larger than most 2br apartments in Seattle, with more amenities than many of the larger 5-star hotels in the usual tourist spots, with the hospitality of a small town bed & breakfast. The next morning, we sat out by the pool and had a great conversation with one of the staff. Our breakfast was delicious and served with coffee in a French press. Once we left, the check-out process was quick and easy and we were on our way. We all wished we had several more nights to enjoy this beautiful hotel. Do not pass it up!
Reviewed February 23, 2016
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Constanza from Mexico
Stayed one night in November 2015
Nice little hotel for a couple of nights
The service and the beautiful building
We stayed 2 nights and the service was fantastic! The staff is absolutely lovely! The pool area is beautiful and the rooms are nice.. Although ours was too close to reception so it felt a bit exposed. We didn't have a great experience with the food, the "mexican" breakfast was completely americanized, nothing compared to the amazing food Merida has to offer!!!
Reviewed December 01, 2015
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Olivia from Mexico
Solo travelers
Stayed one night in September 2015
Excellent attention from staff and very nice facil
Staff, service and very nice room
Great! I would definitively go back and reccomend it.
Reviewed October 04, 2015
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Jeffrey from United States
Stayed 5 nights in July 2015
Breakfast, staff, location
Reviewed July 30, 2015
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Carey from United States
Stayed 3 nights in March 2015
Perfect location
location, staff, price
Reviewed March 20, 2015
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paul from United Kingdom
Stayed one night in November 2014
An oasis
great room, helpful staff, good coffee
Reviewed December 03, 2014
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Graham from United Kingdom
Stayed 3 nights in November 2012
Absolutely wonderful
beautifully decorated and furnished, charming friendly staff, walking distance to the historic centre
The hotel is beautifully furnished and decorated. The public areas look like stills from an interior design magazine and yet are very comfortable. Our room was spacious, with attractive pieces of furniture and appeared to have been recently decorated. The staff at the hotel were extremely helpful and friendly and we felt that they wanted to ensure that we enjoyed our stay. We cannot recommend this hotel highly enough.
Reviewed December 01, 2012
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Dalia from Mozambique
Families with young children
Stayed 2 nights in October 2011
Great location
beautifull rooms, but not much privacy
It was good, rooms are nice and clean .... Not that children friendly hotel ....and the food is less than spectacular..
Reviewed November 08, 2011
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dulce from Spain
Stayed 2 nights in August 2016
un oasis
Sin estar en el mismo centro su ubicación es perfecta. Es un hotel tranquilo con una piscina muy coqueta. El personal para darle un diez, trato y disposición.
Reviewed August 25, 2016
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Jérôme from Switzerland
Stayed 2 nights in January 2016
Voyage de noces, étape de 2 jours sur circuit
Personnel accueillant, situation aventageuse près du zocalo, chambre typique et patio de l'hôtel plein de charme
Reviewed February 23, 2016
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