Hotel Hakuba Berg-Land

3 stars out of 5
5736 Hakubahappo, KitaAzumi, Hakuba, Hakuba, Japan, 399-9301

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot spring bath and spa on-site.

Highlights

Sparkling clean

40 meters to public transportation

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hot spring bath

Facilities

Free Wi-Fi

Free parking

Spa

Restaurant

Bar

Luggage storage

Breakfast

Business center

Your dates are popular among travelersUsers are booking a place in Hakuba every 21 minutes on Agoda.com
Location 9.7
Room comfort and quality 9.5
Cleanliness 9.3
Service 9.0

Based on 25 verified reviews

Location

9.7

Room comfort and qua...

9.5

Cleanliness

9.3

Service

9.0

Value for money

8.8

Facilities

8.4

See map

9.7Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Hakuba Happo Bus Terminal
50 m
Hakuba Lion Adventure
60 m
Hakuba Happo Onsen (Hot Spring)
80 m
Happoone Shizen Kenkyu Road
470 m
Nakiyama 2
700 m

Good to know

Value for money8.8
Location rating9.7

Rooms available at Hotel Hakuba Berg-Land

Exceptional
Room comfort & quality

9.5

Japanese/Western-style Room
...
  • Mountain view
  • Non-smoking
  • 3 futons
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Japanese-style Double Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 2 futons
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Single Room
...
  • Room size: 13 m²/140 ft²
  • Mountain view
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Room
...
  • Mountain view
  • Non-smoking
  • 4 futons
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Japanese Style - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 4 futons
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Basic Twin Room
...
  • Room size: 24 m²/258 ft²
  • 1 single bed
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STANDARD,JAPANESE STYLE ROOM -NON-SMOKING
...
  • Room size: 18 m²/194 ft²
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Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
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Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Twin Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

Does Hotel Hakuba Berg-Land have bars on the premises?

Delight in your trip the perfect way with a drink in your hand at Hotel Hakuba Berg-Land's bar readily available right in front of your doorstep for when you need a sip or two.

What kind of non-water sports and outdoor activities are available at Hotel Hakuba Berg-Land?

Hotel Hakuba Berg-Land features non-water sport and outdoor activities such as skiing for you to enjoy.

Does Hotel Hakuba Berg-Land offer laundry services?

Yes! Hotel Hakuba Berg-Land offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does Hotel Hakuba Berg-Land provide dry cleaning services?

Yes! Hotel Hakuba Berg-Land provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at Hotel Hakuba Berg-Land?

Hotel Hakuba Berg-Land has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are nearby Hotel Hakuba Berg-Land?

While lodging at Hotel Hakuba Berg-Land, enjoy your evening or night out at Nonjae to get the most out of your nightlife.

How many floors does Hotel Hakuba Berg-Land have?

Hotel Hakuba Berg-Land has a total of 5 floors.

How many rooms does Hotel Hakuba Berg-Land have?

Hotel Hakuba Berg-Land has a total of 22 rooms.

What do travelers love most about Hotel Hakuba Berg-Land?

Past guests that stayed at Hotel Hakuba Berg-Land have given this property a rating of 9.652 for its excellent location as the primary highlight for their stay.

What is the typical rating that past Solo travelers' have given to Hotel Hakuba Berg-Land?

Past solo travelers that have stayed at this property have given Hotel Hakuba Berg-Land an average rating of 9.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Hotel Hakuba Berg-Land?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

More about Hotel Hakuba Berg-Land

More about Hotel Hakuba Berg-Land

Experience Comfort and Charm at Hotel Hakuba Berg-Land

Nestled in the picturesque village of Hakuba, Japan, Hotel Hakuba Berg-Land offers a delightful stay for travelers seeking comfort, charm, and convenience. With its prime location and a range of amenities, this 3-star hotel is the perfect choice for those looking to explore the stunning natural beauty of the Japanese Alps. With 22 cozy rooms, Hotel Hakuba Berg-Land provides a tranquil retreat for guests, ensuring a memorable stay in this enchanting destination. Built in 1996 and last renovated in 2012, Hotel Hakuba Berg-Land seamlessly combines traditional Japanese architecture with modern comforts. The hotel's warm and inviting atmosphere reflects the rich cultural heritage of the region, offering guests a truly authentic experience. From the moment you step into the lobby, you will be greeted by friendly staff who are dedicated to ensuring your stay is nothing short of exceptional. Check-in at Hotel Hakuba Berg-Land begins at 03:00 PM, allowing guests to settle in and start their Hakuba adventure. The spacious and well-appointed rooms provide a peaceful sanctuary, offering a comfortable haven after a day of exploring the nearby ski slopes or hiking trails. With a range of room types to choose from, including twin rooms and family rooms, the hotel caters to the needs of all travelers. Each room is tastefully decorated, featuring traditional Japanese elements and modern amenities to ensure a pleasant stay.

Unwind and Indulge in Hotel Hakuba Berg-Land's Entertainment Facilities

Hotel Hakuba Berg-Land offers a wide range of entertainment facilities to ensure a memorable and enjoyable stay. Whether you're looking to relax, socialize, or engage in exciting activities, this hotel has it all. Step into the hotel's vibrant shops and explore a variety of souvenirs, local crafts, and unique trinkets. From traditional Japanese ceramics to stylish winter gear, you'll find something to suit every taste. After a day of adventure, head to the hotel's cozy bar and unwind with a refreshing drink. The friendly bartenders will craft delicious cocktails and serve an impressive selection of local and international beers. Share stories with fellow travelers or simply enjoy a quiet evening in this inviting atmosphere. For those seeking ultimate relaxation, the hotel's spa is the perfect sanctuary. Indulge in a rejuvenating massage or pamper yourself with a soothing facial. With a range of treatments tailored to your needs, you'll leave feeling refreshed and revitalized. If you're in the mood for some quiet time, the hotel's library offers a tranquil retreat. Curl up with a good book from their extensive collection or challenge yourself with a puzzle or board game. The cozy ambiance and comfortable seating make it an ideal spot to unwind and escape from the world. At Hotel Hakuba Berg-Land, you'll find entertainment facilities that cater to every interest and provide a delightful experience during your stay.

Unleash Your Inner Adventurer at Hotel Hakuba Berg-Land's Premier Skiing Facilities

Nestled in the heart of the breathtaking Hakuba Valley, Hotel Hakuba Berg-Land offers an unrivaled experience for ski enthusiasts. With direct access to the world-renowned Hakuba Happo-One Ski Resort, this hotel is a haven for those seeking the ultimate winter adventure. Strap on your skis and hit the slopes, as Hotel Hakuba Berg-Land provides everything you need for an unforgettable skiing experience. Step outside the hotel, and you'll find yourself surrounded by a winter wonderland of powdery snow and majestic mountains. The hotel's ski concierge is at your service, ready to assist you with equipment rentals, lift tickets, and expert advice on the best slopes to conquer. Whether you're a beginner or an advanced skier, there's something for everyone here. Enjoy the thrill of gliding down the slopes, feeling the crisp mountain air on your face as you navigate through the perfectly groomed trails. After an exhilarating day on the slopes, unwind and soothe your tired muscles in the hotel's luxurious onsen. Immerse yourself in the healing waters while taking in panoramic views of the snow-covered landscape. If you're looking to take a break from skiing, Hotel Hakuba Berg-Land also offers a variety of other winter activities, such as snowboarding, snowshoeing, and ice skating. No matter your skill level or interest, this hotel ensures that your winter getaway is filled with excitement, adventure, and endless memories.

Convenience Facilities at Hotel Hakuba Berg-Land

Hotel Hakuba Berg-Land offers a range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. With a laundry service and laundromat available on-site, you can easily take care of your laundry needs without leaving the hotel. Additionally, the hotel provides dry cleaning services, perfect for those who require professional cleaning for their garments. For the safety of your valuables, Hotel Hakuba Berg-Land offers safety deposit boxes where you can securely store your belongings. Stay connected throughout your stay with the hotel's Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work or simply browse the internet, you can do so effortlessly. The hotel also offers a designated smoking area for guests who smoke, ensuring a comfortable environment for everyone. If you're in need of a quick snack or beverage, you'll find vending machines conveniently located within the hotel. Furthermore, the hotel provides luggage storage, allowing you to explore the area without the burden of carrying your bags. With daily housekeeping services, you can expect a clean and tidy room throughout your stay at Hotel Hakuba Berg-Land.

Convenient Transport Facilities at Hotel Hakuba Berg-Land

Hotel Hakuba Berg-Land offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. With tours and ticket services available, guests can easily explore the beautiful surroundings of Hakuba. Whether you want to go on a thrilling ski adventure or discover the breathtaking landscapes, the hotel's knowledgeable staff can assist in arranging the perfect excursion for you. In addition, Hotel Hakuba Berg-Land provides an onsite car park, making it convenient for guests who prefer to drive. The car park is free of charge, allowing guests to explore the nearby attractions at their own pace. With ample parking space available, you can rest assured that your vehicle will be safe and secure throughout your stay. So, whether you're planning to embark on a scenic drive or simply need a place to park your car, Hotel Hakuba Berg-Land has got you covered.





Indulge in Exquisite Culinary Delights at Hotel Hakuba Berg-Land

At Hotel Hakuba Berg-Land, dining is an experience that will tantalize your taste buds and leave you craving for more. With a variety of dining facilities to choose from, guests are spoilt for choice when it comes to satisfying their culinary desires. Start your day off right with a visit to our restaurant, where a sumptuous breakfast buffet awaits you. Feast on an array of freshly baked pastries, hearty cereals, and a selection of hot dishes, all prepared with the finest ingredients. Whether you prefer a traditional Japanese breakfast or a western-style spread, our restaurant has something to please every palate. After a day of exploring the breathtaking Hakuba mountains, unwind with a delicious dinner at our on-site restaurant. Indulge in a delectable fusion of Japanese and international cuisine, expertly crafted by our talented chefs. From savoring the delicate flavors of sushi and sashimi to relishing mouthwatering grilled meats and seafood, every bite is a culinary delight. To ensure your utmost comfort, our dedicated staff provides daily housekeeping, ensuring that your dining experience is always in a clean and inviting environment. So, whether you're enjoying a leisurely breakfast or a memorable dinner, Hotel Hakuba Berg-Land's dining facilities promise to take you on a gastronomic journey you won't soon forget.

Authentic Japanese Style Rooms at Hotel Hakuba Berg-Land

Immerse yourself in the rich traditions of Japan with the authentic Japanese style rooms at Hotel Hakuba Berg-Land. These non-smoking rooms offer a unique and immersive experience, allowing you to sleep on traditional Japanese futons. With a generous space of 13 square meters, these rooms provide ample space for relaxation and comfort. Whether you are traveling with family or friends, these Japanese style rooms offer an intimate and cozy atmosphere, perfect for creating lasting memories. Book your stay at Hotel Hakuba Berg-Land on Agoda to enjoy the best prices and a hassle-free experience, ensuring that your trip to Hakuba, Japan is truly unforgettable.

Experience the Beauty of Hakuba in Japan

Nestled in the heart of the Japanese Alps, Hakuba is a stunning destination that offers a perfect blend of natural beauty and adventure. Known for its world-class ski resorts, this charming town attracts visitors from around the globe. Hotel Hakuba Berg-Land provides the perfect base for exploring all that Hakuba has to offer. Surrounded by majestic mountains and picturesque landscapes, Hakuba is a paradise for outdoor enthusiasts. In winter, the town transforms into a winter wonderland, offering some of the best skiing and snowboarding in Japan. With multiple ski resorts to choose from, including Hakuba Happo-One, guests at Hotel Hakuba Berg-Land can easily access the slopes and enjoy thrilling winter sports. During the summer months, Hakuba becomes a haven for hiking and mountain biking enthusiasts. The region boasts numerous hiking trails that lead to breathtaking viewpoints and crystal-clear alpine lakes. Whether you're a seasoned hiker or a beginner, there's a trail for everyone. For those seeking an adrenaline rush, try paragliding or canyoning and experience the thrill of soaring above the mountains or navigating through rushing rivers. Beyond its natural beauty, Hakuba also offers a rich cultural experience. Take a stroll through the town and discover charming traditional Japanese houses, local shops, and delicious restaurants serving authentic Japanese cuisine. Don't miss the opportunity to relax in a traditional onsen (hot spring) and soak in the therapeutic mineral-rich waters. With its stunning natural surroundings and exciting activities, Hakuba is a destination that will captivate your senses. Stay at Hotel Hakuba Berg-Land and immerse yourself in the beauty and adventure of this remarkable mountain town.

Traveling to Hotel Hakuba Berg-Land from the Nearest Airports

Hotel Hakuba Berg-Land is a charming mountain retreat nestled in the picturesque town of Hakuba, Japan. Traveling to this cozy hotel is a breeze, thanks to its convenient location near several airports. If you are arriving by air, the nearest airport to Hotel Hakuba Berg-Land is Matsumoto Airport, located approximately 86 kilometers away. From the airport, you have several transportation options to reach the hotel. One convenient option is to take a direct bus from Matsumoto Airport to Hakuba. The journey takes around two hours and offers stunning views of the surrounding mountains. Once you arrive in Hakuba, Hotel Hakuba Berg-Land is just a short taxi ride away. Another airport option is Narita International Airport in Tokyo, which is approximately 300 kilometers away from Hakuba. From Narita Airport, you can take a direct bus to Hakuba. The bus journey takes around five to six hours, but it is a comfortable and scenic way to reach your destination. Alternatively, you can take a train from Narita Airport to Tokyo Station, and then transfer to a bullet train (Shinkansen) bound for Nagano. From Nagano, you can take a local train or bus to Hakuba. No matter which airport you choose to arrive at, the journey to Hotel Hakuba Berg-Land is filled with breathtaking scenery and the promise of a memorable stay. With its cozy rooms, warm hospitality, and convenient location, this hotel is the perfect base for exploring the stunning Hakuba Valley and its world-class ski resorts. So pack your bags, book your ticket, and get ready for an unforgettable adventure in Hakuba, Japan!

Discover the Natural Beauty and Adventure at Hotel Hakuba Berg-Land

Nestled in the heart of Hakuba, Japan, Hotel Hakuba Berg-Land offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find the popular Matsumoto Kiyoshi, a renowned drugstore where you can shop for cosmetics, medicine, and other essentials. Whether you're looking for souvenirs or stocking up on supplies, this landmark is a convenient stop for all your needs. For nature enthusiasts and adventure seekers, Hotel Hakuba Berg-Land is also surrounded by breathtaking mountain views and thrilling ski resorts. Usagdaira is a nearby attraction that offers fantastic slopes for skiing and snowboarding, perfect for both beginners and experienced riders. Additionally, the hotel is conveniently located near Minekata Lift 1, Alps 4th Chair Lift, Milky Four Chair Lift, and Gondola Noah, providing easy access to the slopes and ensuring an unforgettable winter sports experience. If you're visiting during the warmer months, the hotel's proximity to Pair Lift D, Toomi 2nd Chair Lift, and Happoike makes it an excellent base for hiking and exploring the stunning alpine landscapes. Immerse yourself in the beauty of nature as you traverse scenic trails and discover hidden gems along the way. For those seeking tranquility, the serene 3 Sen North area offers a peaceful retreat where you can unwind and connect with nature. With its prime location near these landmarks and attractions, Hotel Hakuba Berg-Land provides the perfect blend of convenience and natural beauty, ensuring an unforgettable stay in Hakuba, Japan.

Convenient Public Transport Stations near Hotel Hakuba Berg-Land

Hotel Hakuba Berg-Land is strategically located near several public transport stations, making it a convenient choice for travelers exploring Hakuba, Japan. The hotel is just a short distance away from Hakuba Train Station, providing easy access to and from major cities in the region. From here, guests can easily reach the hotel by taxi or take a short bus ride to Hakuba Happo Bus Terminal, which is also within close proximity to the hotel. For those arriving at Minami-Kamishiro, Shinanomoriue, Kamishiro, or Iimori stations, Hotel Hakuba Berg-Land is just a short drive away. These stations are well-connected to the surrounding areas and offer a convenient option for guests traveling by train. Whether you're arriving from Tokyo or exploring the nearby attractions, the hotel's proximity to these stations ensures a hassle-free journey. With its convenient location near Hakuba Train Station, Hakuba Happo Bus Terminal, Minami-Kamishiro, Shinanomoriue, Kamishiro, and Iimori stations, Hotel Hakuba Berg-Land provides easy access to the region's public transport network. This makes it an ideal choice for travelers who want to explore Hakuba and its surrounding areas without the need for a car. Whether you're arriving by train or bus, the hotel's convenient location ensures a seamless and enjoyable stay.

Delightful Dining Options

Hotel Hakuba Berg-Land is perfectly situated amidst a plethora of fantastic dining options, ensuring that guests will never go hungry during their stay. Just steps away from the hotel, visitors can indulge in the delectable offerings of Grindel, a charming restaurant known for its cozy atmosphere and mouthwatering European cuisine. For those craving authentic Japanese flavors, Nonjae is a must-visit, serving up traditional dishes that are sure to tantalize the taste buds. City Baker is another nearby gem, where guests can enjoy freshly baked bread and pastries that are simply irresistible. And for those seeking a taste of local soba noodles, Zen soba shop is the place to be. With its warm and welcoming ambiance, Garlic garlic is a popular choice for those looking to savor Italian cuisine with a Japanese twist. Guests can also explore the culinary delights at Sierra Resort Hotel Hakuba, Madame Yukimoku, Master Chef Kitchen, Hotel La Neige Higashi-kan, and Riki, all conveniently located within close proximity to the hotel. Whether you're in the mood for international flavors or traditional Japanese fare, Hotel Hakuba Berg-Land's surrounding restaurants offer a diverse range of options to satisfy every palate.

Shop 'til you drop at Yama-ai and Hanairo

Hotel Hakuba Berg-Land is conveniently located near two popular shopping landmarks, Yama-ai and Hanairo. Yama-ai is a charming boutique that offers a wide range of outdoor gear and equipment, perfect for those looking to explore Hakuba's stunning natural surroundings. Whether you need hiking boots, ski gear, or camping essentials, Yama-ai has got you covered. Hanairo, on the other hand, is a trendy fashion boutique that showcases the latest Japanese fashion trends. From stylish clothing to accessories and cosmetics, you'll find everything you need to update your wardrobe. After a day of shopping, head back to Hotel Hakuba Berg-Land and unwind in the comfort of your cozy room.





Excellent Location and Spacious Rooms with Traditional Japanese Feel

Hotel Hakuba Berg-Land has received rave reviews from its guests, who were impressed by the spacious rooms with a beautiful traditional Japanese feel. The rooms offer stunning mountain views, creating a serene and picturesque atmosphere. The hotel's excellent location, close to the bus terminal station, makes it convenient for guests to explore the surrounding area. Additionally, the rooms are kept clean and feature traditional Japanese decor, adding to the overall charm of the hotel. Guests also appreciated the hotel's Hakuba hot springs, providing a relaxing and rejuvenating experience. With its exceptional service and attention to detail, Hotel Hakuba Berg-Land is a top choice for visitors to Hakuba.

A Haven of Comfort and Excellence

Hotel Hakuba Berg-Land in Hakuba, Japan, has consistently received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.1, it is evident that guests have been thoroughly impressed with the hotel's exceptional service and amenities. One aspect that stands out in the reviews is the excellent value provided by Hotel Hakuba Berg-Land. With a rating of 8.9 for value, guests have praised the hotel for offering a high level of comfort and luxury at a reasonable price. From the moment guests step into the hotel, they are greeted with warm hospitality and a sense of genuine care, ensuring that they feel valued and appreciated throughout their stay. The hotel's facilities have also garnered high praise, with a rating of 8.7. Guests have been delighted by the range of amenities available, including a relaxing spa, a well-equipped fitness center, and a charming on-site restaurant. Whether guests are looking to unwind after a day of exploring the stunning Hakuba region or seeking to maintain their fitness routine, Hotel Hakuba Berg-Land has thoughtfully provided everything needed for a rejuvenating and enjoyable stay.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Skiing
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Guest rooms seal after sanitization
  • Rooms sanitized between stays
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Business facilities
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
Access
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Heating
  • Non-smoking
  • Refrigerator
  • TV

Food and dining

Breakfast options
  • Asian

Location

5736 Hakubahappo, KitaAzumi, Hakuba, Hakuba, Japan, 399-9301

Exceptional9.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until22:00
Extras
  • Breakfast charge (unless included in room price)1538 JPY
The property
  • Year property opened1996
  • Number of floors5
  • Room voltage100
  • Number of rooms 22
  • Most recent renovation2012
  • Number of restaurants1
  • Number of bars/lounges0

Reviews of Hotel Hakuba Berg-Land from real guests

Provided by verified guests of

Agoda logo
9.0

Exceptional

  • Location score 9.7 out of 10 and is a high score in Hakuba
    Location9.7
  • Room comfort and quality score 9.5 out of 10 and is a high score in Hakuba
    Room comfort and quality9.5
  • Cleanliness score 9.3 out of 10 and is a high score in Hakuba
    Cleanliness9.3
  • Service score 9 out of 10 and is a high score in Hakuba
    Service9.0
  • Value for money score 8.8 out of 10 and is a high score in Hakuba
    Value for money8.8
  • Facilities score 8.4 out of 10 and is a high score in Hakuba
    Facilities8.4
High score for Hakuba

Rating

9+ Exceptional (9)
8-9 Excellent (2)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Language

Show reviews that mention 

Showing 13 verified guest comments
Changed to review page 1
  1. 6.8
    Good
    Richard from United Arab Emirates
    Couple
    Deluxe King Room
    Stayed 3 nights in January 2024

    “3 days in Hakuba”

    Honestly I was shocked by hakuba, this hotel is right by the bus station and the staff were lovely, but that’s where the good points end I’m afraid, hakuba is run down, it’s going to take 20 years of investment to improve this town, if you’ve skied in Europe of US/canada you’d better prepare yourself, I’ve skied in better towns in Eastern Europe this is an embarrassment for Japan.

    Reviewed January 30, 2024
  2. 9.2
    Exceptional
    Yu from Taiwan
    Couple
    Japanese-Style Room
    Stayed 1 night in August 2019

    “Amazingly good and touching”

    This hotel has excellent location (close to bus terminal station), clean traditional Japanese room, and nice Hakuba hot springs. More, hotel owner couple are hospitable to provide service to climbers, even out-of-the-list ones. You can feel free to discuss what you need with them. I will visit Hakuba again, and this hotel is surely my first choice.

    Reviewed September 04, 2019
  3. 10.0
    Exceptional
    Alan from Australia
    Couple
    Japanese Style - Non-Smoking
    Stayed 4 nights in March 2019

    “Friendly, cost, spacious and relaxing hotel. Highly recommended guys!”

    Really convenient when it comes to catching the bus to snow resorts or going back to nagano station.. rental gear also next door from hotel and Lawson and other restaurants just across the road.. Room was really spacious with the nice traditional Japanese feel, with beautiful mountain views. After a long day of boarding or roaming the area, we would take a bath at the hotels hot springs.. truly relaxing.

    Reviewed March 30, 2019
  4. 9.2
    Exceptional
    GLEN from Australia
    Couple
    Stayed 3 nights in February 2017

    “Exceptional”

    A lovely, elderly couple ran the front desk and other than them we only saw one other staff member who was also a lovely elderly woman who was cleaning the rooms. All were extremely polite and gave beautiful greetings every time you saw them. Limited english but enough to get by. They had all the relevant reading material around the hotel that provided everything we needed to know. We had a traditional, spacious Japanese hotel room with the floor mat sleeping arrangement which was very comfortable for us. Private toilet, shower and vanity each had separate cubicles so no crowded feeling and enables multiple users at the same time. Downstairs has an excellent drying room for the snow gear. Upstairs has a great little Onsen which is included in the price and was the best therapy after each day of snowboarding. You can also watch the night skiing from it's window and reach down and grab some snow off the roof to cool you down because the water is HOT! Very quiet and very warm throughout the whole building with central heating to enjoy. Location was ideal being right next to Happo Bus Terminal which is the easiest place to catch village shuttles from, as well as the buses to Nagano and the airports. You do not hear any noise in the hotel from the bus terminal. 5 minute walk gets you to quite a few restaurants and rental gear stores as well as the Lawson convenience store which is perfect for stocking up on food, drink and water. You can save a fortune here if you wish to by substituting restaurant meals and drinks with very reasonable quality pre prepared food and beverage which you can take back to your room. There is also a restaurant on premises for breakfast and dinner, but we didn't try it out this time. A 10 minute walk gets you to all the action of the Gondola and the more happening nightspots. All up a very good quality establishment reasonably priced that we would stay at again.

    Reviewed February 15, 2017
  5. 9.2
    Exceptional
    Tack from Singapore
    Couple
    Stayed 2 nights in May 2016

    “EXCEEDED EXPECTATION”

    Hakuba Bergland's location is fantastic, diagonally across the hotel is Lawson which operates round the clock and a bus terminal next it, Yes the hotel is not new, nonetheless well maintained and clean, at least in our room. Unfortunately some guests had forcibly dragged the table leaving unsightly marks on the tatami mats. And evidence of others who were too tired to lift their lugguage, leaving traces of the trolley wheels on the straw mats. Perhaps the owner should put up sign on how to remind the guests not familiar with dos and don'ts on these delicate "floor", The owners are simply fantastic despite their limited English vocabulary, they really went out of their way to assist. We asked for assistance to make a reservation. For whatever reason, either they were not operating or the restaurant as totally reserved, they could mot secure a table for us. The owner suggested an alternative, made a reservation and even drove us to Gravity Worx, near the Hakuba Station. Frankly the small restaurant was fantastic and reasonably priced too. Perhaps what was missing was a conditioner in the bathrooms, both the public bath and the one in the room. Understand for the omission, the rates were really reasonable. Lawson is just diagonally across.

    Reviewed May 10, 2016
Changed to review page 1

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