Hotel Hankyu International
Hotel Hankyu International
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 Hotel Hankyu International
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Excellent
Location
8.6
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Removed from saved list
2017

Hotel Hankyu International

Recently renovated
Excellent location
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Exceptional
From 1408 reviewsSee what guests said
9.0
Recommended by 95% of guests
  • 320 meters to public transportation

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Air conditioning

Room choices
9.4
Exceptional
Room comfort & quality
16 travelers are looking at this property right nowBook now before it's too late!
Deluxe Suite Selected at Check In
Deluxe Suite Selected at Check In
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  • 110 m²/1184 ft²
  • Shower and bathtub
  • 2 single beds
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Junior Suite - Smoking
Junior Suite - Smoking
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  • City view
  • 67 m²/721 ft²
  • 2 semi double beds
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Junior Suite Non-Smoking
Junior Suite Non-Smoking
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  • City view
  • 67 m²/721 ft²
  • 2 semi double beds
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Moderate Double Room - Smoking
Moderate Double Room - Smoking
...
  • City view
  • 27 m²/291 ft²
  • 1 queen bed
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Moderate Double Room - Non-Smoking
Moderate Double Room - Non-Smoking
...
  • City view
  • 27 m²/291 ft²
  • 1 queen bed
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Superior Twin Non-Smoking
Superior Twin Non-Smoking
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  • City view
  • 42 m²/452 ft²
  • 2 double beds
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Run of House Suite
Run of House Suite
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  • City view
  • 110 m²/1184 ft²
  • 1 king bed or 2 double beds
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Deluxe Double Non-Smoking
Deluxe Double Non-Smoking
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Deluxe Double Smoking
Deluxe Double Smoking
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  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Deluxe Twin Smoking
Deluxe Twin Smoking
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  • City view
  • 47 m²/506 ft²
  • 2 double beds
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More about Hotel Hankyu International

More about Hotel Hankyu International

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Japanese cuisine
Japanese cuisine
Kawasa
10 mJapanese
Shisa, Chayamachi
10 mJapanese
Sushi Kappo Okinazushi
10 mJapanese, Sushi
Cafe
Cafe
Starbucks Coffee Chayamachi Applause Tower
30 mCafe
Patisserie Stressed
450 mCafe
Hiro Coffee Daimaru Umeda
770 mCafe
Asian cuisine
Asian cuisine
Menya Teru Nakatsutakuroten
160 mAsian
Miyakosoba Nakatsu
190 mAsian
Szechuan dipping noodle Gomagoma
260 mAsian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Announcements

Guests booking the Construction Side Double or Twin Room can view the wire rope or worker at the window from 09:00 AM to 06:00 PM during the renovations between April 25, 2018 and December 31, 2018.

Real reviews from real guests

Agoda Reviews (1408)Booking.com Reviews (704)
9.0
Exceptional
Cleanliness9.4
Facilities8.7
Location8.6
Room comfort and quality9.4
Service9.3
Value for money8.8
Provided by verified guests of Agoda
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6.0
CHI from Hong Kong
Couple
Superior Twin Non-Smoking
Stayed 3 nights in July 2018
Spacious room with nice view, room for improvement in room cleaning”
The room is spacious with nice view. Room for improvement in room cleaning. Chewing gum and bottle cap are picked on carpet and sticker was found in washroom.
Reviewed July 16, 2018
10.0
Exceptional
Melissa from Australia
Family with teens
Superior Triple - Non-Smoking
Stayed 1 night in July 2018
Luxury and service were the main selling points in this hotel”
We were on the 28th floor and the views were delightful. The room and the beds were comfortable and the bathroom had separate shower and bath with opulent hair and face care products. Staff made extra effort to assist us and make us feel welcome - with thanks. We would stay again!
Reviewed July 08, 2018
7.6
Very good
Mun from Singapore
Group
Superior Triple - Non-Smoking
Stayed 7 nights in June 2018
Very good”
Staff were very helpful and polite.
Reviewed July 02, 2018
8.0
Excellent
Julie from United States
Family with young children
Superior Triple - Non-Smoking
Stayed 1 night in June 2018
Extra charge for pool”
I wanted to end our family trip at a nice hotel with a pool but found out upon arrival that the pool was an extra charge. On top of the $30 per person charge, no tattoos, bikinis or Bermuda shorts are allowed. The staff was excellent and rooms were clean with a fantastic view but the room we were in was not the same as the one shown on the Agoda website. It appears some have been updated yet ours was not one of them.
Reviewed June 26, 2018
10.0
Exceptional
Herbert from United States
Group
Superior Triple - Non-Smoking
Stayed 5 nights in May 2018
Exceptional”
Excellent hotel, very good staff, very clean. Will stay here again if given the choice
Reviewed June 23, 2018
Dear Herbert, We appreciate that you take your time to share your reviews with us and also be very grateful to you for choosing Hotel Hankyu International. It’s an honor to know that you are satisfied with our hotel and stuffs. Your praise and support are the motivation for us to go forward. Once again, thank you for making a reservation for our hotel. We hope to see you soon and look forward to having you as our guest again! See you!
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Hotel Hankyu International
10.0
Exceptional
Herbert from United States
Group
Moderate Double Room - Non-Smoking
Stayed 5 nights in May 2018
Exceptional”
Excellent staff, super clean, best ambiance. Will stay at this hotel again in the future
Reviewed June 23, 2018
Dear Herbert, Thank you so much for staying at Hotel Hankyu International and taking the time to write such a wonderful review. We're delighted that you enjoyed your stay with us. Also thank you in particular for your kind praise to our staffs. It’s such an honor to hear your comment about us. We would love to have you back again in the near future for another great experience. Best Regards,
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Hotel Hankyu International
9.6
Exceptional
Kevin from Australia
Couple
Moderate Double Room - Non-Smoking
Stayed 2 nights in June 2018
Fantastic service in very difficult circumstances ”
We were unlucky to be visiting Osaka when the earthquake hit the region but the hotel management and staff made sure all the guests were looked after. They provided free food & drinks and ensured everyone was comfortable and safe. A big thank you to everyone involved .
Reviewed June 20, 2018
Dear Kevin, First at all, we are very pleased to know that you were saved and didn’t get any injury by this earthquake. We would like to thank you for making a reservation for our hotel and also be very grateful to you for taking the time to write down your experience and comments for us. It’s good to hear that the disaster drill that we’ve trained our stuffs took effect in this time and you were satisfied with our management and felt taken care of by our stuffs. Once again, we appreciate that you chose to stay with us. We look forward to having you as our guest again. Hope your travels bring you back to Osaka soon! See you!
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Hotel Hankyu International
8.8
Excellent
Daryl from Singapore
Family with young children
Superior Triple - Non-Smoking
Stayed 5 nights in June 2018
Excellent”
Hotel Hankyu International has a good location, near Umeda, with plenty of food options nearby. The hotel itself was lovely and the room was very comfortable for our family of 5 (including 1 baby). Service was prompt and helpful. We enjoyed our stay!
Reviewed June 16, 2018
Dear Daryl, Thank you for booking our hotel and taking your time to provide us such a wonderful reviews. We are delighted to know that you were satisfied with our room and the environment around our hotel. It’s also an honor to hear that our service team were helpful to you. Your praise and feedback are the motivation to make us move forward. We look forward to welcoming you back for another fantastic experience again. Hope your travels bring you to Osaka soon! See you!
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Hotel Hankyu International
8.8
Excellent
daniel from Australia
Family with teens
Superior Triple - Non-Smoking
Stayed 2 nights in May 2018
5 star hotel near central osaka ”
Pros- Excellent staff. Large rooms. Central Osaka , 5 - 10 mins easy walking to train station. Lots of restaurants, shopping & 7/11's nearby. Cons- nothing comes to mind except for eating and drinking at the hotel costs a packet. See shopping nearby.
Reviewed June 03, 2018
Dear Daniel, We would like to thank you for booking our hotel and taking the time to write down such an amazing review for us. We are very pleased to hear that you were enjoyed your stay and satisfied with the environment around our hotel. Thanks aging for your feedback and it will motivate us to be better in the future. Look forward to welcoming you back soon! We’d love to have you as our guest again! See you!
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Hotel Hankyu International
9.6
Exceptional
Lorlie from Philippines
Family with young children
Superior Quad
Stayed 2 nights in May 2018
Exceptional”
The hotel is a 15 munites walk from the station but the location of the hotel is superb..
Reviewed June 02, 2018
Dear Lorlie, Thank you so much for choosing to stay with us. We are glad to know that you were satisfied with the location of our hotel. We appreciate a lot for taking the time to write down your comment for us. Your praise will be a giant motivation for us to go forward. Once again, thanks for stay with us. We hope that your travels bring you back to Osaka soon and would love to have you as our guest again! See you!
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Hotel Hankyu International
10.0
Exceptional
Terry from United States
Family with teens
Superior Triple - Non-Smoking
Stayed 2 nights in May 2018
Fantastic hotel. One of the best I have ever stayed in. Highly recommend”
Hotel Hankyu International (not to be confused with sister property New Hankyu Hotel) is one of the nicest hotels we have ever stayed in. We have traveled extensively and this hotel is beautiful inside with VERY spacious rooms, especially for Japan. Marble and granite bathrooms with both tub and shower. Everything was immaculate and staff could not have been more helpful. They treat guests like royalty. The hotel has 4 restaurant choices and food was very good albeit a bit pricey (but not compared to other hotel foods). I would not hesitate to book this hotel. You will not be disappointed !!!
Reviewed May 26, 2018
Thank you very much to staying at Hotel Hankyu International and taking the time to write such a wonderful review. We're delighted that you enjoyed your recent stay with us. Also thank you in particular for your kind praise of our guest room and staffs and the restaurant. It’s such an honor to hear your comment about us. Thank you once again for your warm comments and especially feedback. We look forward to welcoming you back to our hotel on your next visit to Osaka. Best regards,
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Hotel Hankyu International
5.6
Sten from Estonia
Family with young children
Junior Suite Quadruple
Stayed 1 night in May 2018
Luxury, but old school and with caveats”
The hotel conveys a sense of old school luxury, from the building and common area, restaurants, French breakfast with elegant silverware, etc. But.. I was travelling with 3 kids, hence I booked a two-room suite. First, it was on a smokers floor, or at least something that had been a smoking room very recently. There were extra air cleaners in both rooms, but I couldn't get the slight smell of residue smoke away from my mind, and woke up tasting it in the mouth. Secondly, the 2 extra beds for our teenagers were... crammed in the master bedroom (totalling a pile-up of 4 beds, with barely any floor space to move between them). When I asked them to be moved to the extra room of our suite, the staff tried, but claimed they can't make a corner on the hallway, and took them back. As I've found to be common in high end Japanese hotels, the spa/pool is not open for kids. Hotel should be fine for a fancier business travel, especially if you smoke in your room. Think twice for a family trip.
Reviewed May 16, 2018
Dear Sten Thank you for choosing Hankyu International Hotel. We appreciate you taking the time to share your comments with us. Please accept us sincerest apologies for any inconvenience that you may have been forced to suffer due to this situation described in your review. Guest satisfaction is our top priority and we were disappointed to hear that we let you down in that regard. We will certainly address your concerns with the appropriate managers on our team and we assure you that corrective action will be taken to rectify those problems mentioned in your review. We take our guest comments seriously and welcome any opportunity to improve. Though we would prefer you had a better experience at our hotel, we thank you for sharing your thoughts and we hope you will give us the opportunity to serve you again in the future. Once again, thank you for booking a room at our hotel. We'd love to have you as our guest again. Best Regards,
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Hotel Hankyu International
6.8
Good
San from Malaysia
Family with teens
Superior Twin Non-Smoking
Stayed 1 night in May 2018
overall ok.”
we walked from Osaka Station to the hotel. Its rather far as I brought along my mum to walk, not advisable. Check in time is at 3pm and no other earlier than 3pm. Room is huge and comfortable.
Reviewed May 12, 2018
Dear San Thank you for choosing Hankyu International Hotel. Your feedback is very much valued to us and we appreciate you taking the time to share your comments with us. Please accept our sincerest apologies for any inconvenience you faced. We are glad that you enjoyed your stay with our rooms. Once again, thank you for booking a room at our hotel. We hope to get the chance to welcome you back in the near future. Best Regards,
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Hotel Hankyu International
8.4
Excellent
Kin from Singapore
Group
Superior Triple - Smoking
Stayed 4 nights in May 2018
Ok”
Clean . No gymn
Reviewed May 10, 2018
Thank you so much for taking the time to review your recent stay. We appreciate your feedback and are pleased to hear you were satisfied with our cleanliness. Please accept our sincerest apologies for any inconvenience you faced. Once again, thank you for booking a room at our hotel. We'd love to have you as our guest again. Best Regards,
Responded May 22, 2018
Hotel Hankyu International
9.6
Exceptional
Kuang from Thailand
Family with young children
Deluxe Double Non-Smoking
Stayed 1 night in April 2018
Elegant hotel, friendly staff. ”
Stayed at the hotel for one night to attend a friend’s wedding there. It is a bit pricey but I think it’s well worth the money. The hotel itself looks dated but you can see that it is well maintained. The room was quite spacious by Japanese standards, so was the bathroom. The drapes and curtains in the room were power operated. In the room they even give you a “handy” smartphone on which you can access the internet, make domestic calls, and even international calls to a few countries, for free! The staff was very friendly, the porter who delivered our luggage’s to the room also gave us a very detailed explanation of all the features of the room. Highly recommended, I wouldn’t hesitate to book here if I were to visit Osaka again.
Reviewed April 25, 2018
Dear Kuang We would like to thank you for choosing to stay at Hankyu International Hotel and taking the time to provide us such a lovely review. We are glad to hear that you truly enjoyed your stay with us and felt taken care of by our guest services team. We are thrilled to know we will be welcoming you back on your next trip to Osaka. Once again, we would like to thank you for booking a room at our hotel. We look very forward to welcoming you back again soon! Hotel Hankyu International
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Hotel Hankyu International
8.8
Excellent
habibah from Malaysia
Family with teens
Junior Suite Quadruple
Stayed 2 nights in April 2018
Thes best place we ever stayed”
The place was amazing except for the room where all 4 beds were squizzed together. Hardly any space to move at all
Reviewed April 23, 2018
Dear habibah We would like to thank you for choosing to stay at Hankyu International Hotel and taking the time to share your experience. We are terribly sorry for the inconvenience and apologize that you were uncomfortable. Once again, thank you for booking a room at our hotel. We look very forward to welcoming you back again soon! Hotel Hankyu International
Responded May 12, 2018
Hotel Hankyu International
10.0
Exceptional
Jacqueline from United States
Couple
Deluxe Double Non-Smoking
Stayed 3 nights in April 2018
Amazing hotel for the value”
Definitely recommend it!
Reviewed April 18, 2018
We would like to express our great thanks to you for choosing Hotel Hankyu International from many hotels in Osaka and appreciate you for writing your comment to use your important time. We are very glad that you highly evaluate the services we provided. Kind comments, such as yours, are appreciated and it certainly motivates us to continue offering the best services to our guests. We look forward to welcoming you back to our hotel on your next visit to Osaka. Best regards,
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Hotel Hankyu International
8.8
Excellent
Leanne from Singapore
Family with teens
Superior Triple - Non-Smoking
Stayed 3 nights in April 2018
Good location, good clean and spacious room”
Good location, near the Umeda station. The rooms are spacious and the bathroom is huge. Everything was clean. Staff are helpful and attentive.
Reviewed April 16, 2018
Thank you very much for staying at Hotel Hankyu International and for taking the time to review our hotel. We're delighted that you enjoyed your recent stay with us. Also thank you in particular for your kind praise of our guest room and staffs. It’s such an honor to hear your comment about us. We look forward to welcoming you back to our hotel on your next visit to Osaka. Best regards,
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Hotel Hankyu International
8.4
Excellent
aqeel from Singapore
Group
Superior Triple - Non-Smoking
Stayed 3 nights in April 2018
Awesome hotel”
Travelled in a group of 3, got the triple room. Room size was considerably big. The bathroom was awesome. The pillows however could be more comfortable. It was more like sleeping on a sand bag. Location was quite convenient too. Walking distance from major stations without the crowd of people. Would definitely stay here if I visit Osaka again.👍🏻
Reviewed April 14, 2018
We would like to express our great thanks to you for choosing Hotel Hankyu International from many hotels in Osaka and appreciate you for writing your comment to use your important time. We are very sorry to hear that you could not sleep well because of the pillows do not suit you. Our house keepers have some kinds of pillows to provide you more comfortable stay. Please don't hesitate to consult with us on your next stay. We look forward to welcoming you back to our hotel. Best regards,
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Hotel Hankyu International
10.0
Exceptional
Kumar from Sri Lanka
Couple
Moderate Double Room - Non-Smoking
Stayed 3 nights in April 2018
Excellent hotel”
We both stayed for 3 nights and we are extremely happy with the hotel service and facilities, nothing to complain. ideally located and you can reach every where via train, and the train station is about 5 minutes walk. Staff are very friendly and helpful. we were very impressed with the service. We both loves Osaka more than other cities. our stay at Tokyo did not turn well as much as Osaka. We highly recommend this hotel and the neighborhood. Enjoy
Reviewed April 10, 2018
Thank you very much for staying at Hotel Hankyu International and for taking the time to review our hotel. We're delighted that you enjoyed your recent stay with us. Also thank you in particular for your kind praise of our service and facilities. We look forward to sharing your kind words with all staffs, as we are sure those will further motivate them to fulfill our mission to completely delight and satisfy all our guests. We look forward to another opportunity to welcoming you back to Hotel Hankyu International, Osaka.  Best regards,
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Hotel Hankyu International
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