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Hotel Haven
Hotel Haven
Hotel Haven
Hotel Haven
Hotel Haven
Hotel Haven
Hotel Haven

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8.9

Excellent

1,077 reviews

1,077 reviews

Breakfast2
24-hour front desk1
View1

Staffs were great and helpful 👍🏼👍🏼

Tanaga
- Nov 6, 2019
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular landmarks
Old Market Hall 70 m
Helsinki Senate Square 390 m
The Esplanadi Park 420 m
Helsinki Cathedral 440 m
Uspenskin Cathedral (Uspenskin Katedraali) 630 m
Helsinki Central Railway Station 720 m
Kamppi Chapel of Silence 920 m
Temppeliaukio Church 1.6 km
Sibelius Park 2.2 km
Sea Fortress Suomenlinna 2.7 km
Nearby landmarks
Old Market Hall 70 m
Galleria Sculptor 80 m
Kappeli 110 m
Statue Of Havis Amanda 130 m
Vironallas 140 m
Kauppatori 160 m
Hietalahti Market Square 160 m
Espan Lava 160 m
Presidential Palace 180 m
City Tourist Office 180 m
Free Wi-Fi

Hotel Haven

Unioninkatu 17, Helsinki City Center, Helsinki, Finland, 00130 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
  • 500 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Fitness center

Spa

Car park

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Helsinki every 52 minutes on Agoda.com
Value for money8.2
Location rating9.4
Nearest airportHelsinki Airport (HEL) - Finland
Distance to airport17.2 km

Rooms available at Hotel Haven

Exceptional
Room comfort & quality

9.4

Grand Deluxe
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Grand Deluxe Sea
...
  • Room size: 35 m²/377 ft²
  • Harbor view
  • 1 king bed
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Style
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
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Helsinki Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
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Prime Superior Room
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
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Suite Junior
...
  • Room size: 50 m²/538 ft²
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Comfort Room
...
  • Room size: 25 m²/269 ft²
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Grand Deluxe Harbour Seaview Room
...
  • Room size: 35 m²/377 ft²
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Single Room
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Haven?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Haven?

    Hotel Haven is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel Haven has a car park available for guests. Parking is available for a fee of 39 EUR per day. If you're looking for an easy way to get around Helsinki with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Hotel Haven?

    Wake up to a great buffet breakfast at Hotel Haven. Adults can enjoy breakfast offered with an additional charge of 28 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Hotel Haven?

    Hotel Haven features 3 on-site restaurants for your dining convenience.

    What is the smoking policy at Hotel Haven?

    Hotel Haven does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Hotel Haven?

    Helsinki Tram System is the closest train, metro, or bus station, about 500 m away from Hotel Haven.

    What restaurants are nearby Hotel Haven?

    Hotel Haven is located in Helsinki City Center, famous for good restaurants such as Ultima, Tapahtumatalo Bank and Mari's Smoothie.

    What popular shopping places are close to Hotel Haven?

    Hotel Haven is located in Helsinki City Center area which features shopping places such as Old Market Hall, Kauppatori and Stockmann Department Store.

    What are popular attractions near Hotel Haven?

    Guests at Hotel Haven can easily visit Helsinki Cathedral, Helsinki Senate Square and Helsinki Central Railway Station located in the Helsinki City Center area.

    What popular natural sightseeing spots are close to Hotel Haven?

    Hotel Haven is located in the Helsinki City Center area, which is famous for natural sightseeing destinations such as Observatory Hill (Tahtitorninmaki).

    Show more questions
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    Explore the neighborhood

    What people love about Hotel Haven

    • 9.2

      Exceptional
      Staff 

      "Staffs were great and helpful 👍🏼👍🏼"

      Tanaga

      |

      November 6, 2019

    • 10

      Exceptional
      Location

      "The location of the hotel is excellent!And the room is very comfortable!"

      zhang

      |

      February 26, 2019

    • 10

      Exceptional

      "This hotel was a perfect Haven for us."

      Emma

      |

      April 5, 2019

    Property ranking|Compared to 260 Helsinki properties
    See all rankings
    Room comfort score
    9.4/10
    Service score
    9.1/10
    Cleanliness score
    9.1/10
    Location score
    9.4/10
    Better than
    99
    %
    of Helsinki properties
    Better than
    98
    %
    of Helsinki properties
    Better than
    97
    %
    of Helsinki properties
    Better than
    96
    %
    of Helsinki properties
    Overall rating:

    8.9

    Excellent
    1,077 reviews
    Cleanliness
    9.1
    Facilities
    8.4
    Location
    9.4
    Read all reviews >
    What travelers say they love:
    We highly recommend Hotel Haven and will absolutely be back!
    Lindsey from United States
    Family with young children
    More about Hotel Haven

    More about Hotel Haven

    For travelers who want to take in the sights and sounds of Helsinki, Hotel Haven is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Old Market Hall, Galleria Sculptor, Havis Amanda.

    Hotel Haven offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage can be enjoyed at the hotel.

    Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as fitness center to make your stay truly unforgettable. Superb facilities and an excellent location make the Hotel Haven the perfect base from which to enjoy your stay in Helsinki.

    Show more
    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    12 mentions

    Housekeeping

    5 mentions

    Food & Dining

    1 mention

    View

    1 mention

    Languages spoken

    • English
    • Arabic
    • Danish
    • Estonian
    • Finnish
    • French
    • German
    • Italian
    • Norwegian
    • Spanish
    • Swedish

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Massage
    • Tours

    Cleanliness and safety

    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Safe dining setup
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Access

    • Cat-friendly
    • Check-in [24-hour]
    • Dog-friendly
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Rental car

    Sports equipment rental

    • Bicycle rental
    Food and dining
    Restaurants on site

    Restaurant Ultima

    • Menu: Buffet

    Sue Ellen

    • Menu: Buffet

    Restaurant Haven

    • Menu: A-la-carte
    Location
    Unioninkatu 17, Helsinki City Center, Helsinki, Finland, 00130
    Exceptional
    Location

    9.4

    Airports

    • Helsinki Airport (HEL) - Finland
      17.2 km 29 min drive
    • Tallinn Airport (TLL) - Estonia
      83.9 km

    Public transportation

    • Helsinki Tram System
      500 m
    • University of Helsinki Metro Station
      550 m

    Hospital or clinic

    • Vita Lääkäriasema
      470 m

    Shopping

    • Old Market Hall
      70 m

    Convenience store

    • R-Kioski
      760 m

    Cash withdrawal

    • ATM
      170 m
    What's nearby

    Popular landmarks

    • Old Market Hall
      70 m
    • Helsinki Senate Square
      390 m
    • The Esplanadi Park
      420 m
    • Helsinki Cathedral
      440 m
    • Uspenskin Cathedral (Uspenskin Katedraali)
      630 m
    • Helsinki Central Railway Station
      720 m
    • Kamppi Chapel of Silence
      920 m
    • Temppeliaukio Church
      1.6 km
    • Sibelius Park
      2.2 km
    • Sea Fortress Suomenlinna
      2.7 km

    Nearby landmarks

    • Old Market Hall
      70 m
    • Galleria Sculptor
      80 m
    • Kappeli
      110 m
    • Statue Of Havis Amanda
      130 m
    • Vironallas
      140 m
    • Kauppatori
      160 m
    • Hietalahti Market Square
      160 m
    • Espan Lava
      160 m
    • Presidential Palace
      180 m
    • City Tourist Office
      180 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee100 EUR
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)28 EUR
    • Daily Internet/Wi-Fi fee0 EUR

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors8
    • Number of restaurants3
    • Number of rooms 77
    • Year property opened2009

    Parking

    • Daily parking fee39 EUR

    Reviews of Hotel Haven from real guests

    Provided by verified guests of Agoda
    8.9
    /
    10
    Cleanliness9.1
    Facilities8.4
    Location9.4
    Room comfort and quality9.4
    Service9.1
    Value for money8.2
    High score for Helsinki
    Rating
    9+ Exceptional (59)
    8-9 Excellent (31)
    7-8 Very Good (12)
    6-7 Good (4)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (25)
    Jun - Aug (30)
    Sep - Nov (24)
    Dec - Feb (33)
    Don't miss out!Users are booking a place in Helsinki every 52 minutes on Agoda.com
    All guests (169)
    All room types
    All languages

    Show reviews that mention 

    Showing 112 verified guest comments
    12345
    9.3
    Exceptional
    Kai from United Kingdom
    Couple
    Stayed 2 nights in December 2012

    Well located, friendly hotel with great breakfast!”

    Location, free wi-fi, friendly knowledgable staff, good breakfast spread

    Fantastic location, right next to the harbour market, main shopping area and most of the buildings of interest in Helsinki (as well as the train and bus stations). The hotel has 8 floors and we were on the 7th - but despite that we could still hear some noise from street level at night (snow clearing machines). At check-in, the staff were friendly and knowledgable, providing a map and advice on places of interest. Our room was clean and modern. Pros: Great breakfast spread from 7am to 10am. Free wi-fi in the room as well as a cable connection. Little touches, like an ironing board and iron, hair dryer, slippers and robes etc all being provided in the room without having to be asked for. Cons: Our room had a broken sliding bathroom door on check-in. We didn't report it as it looked as if it had been that way for some time. On the second day of our stay, a piece of tape with "do not touch" had been placed over it. The lack of privacy when using the bathroom wasn't a major issue for us, but could have been for other guests I guess. On reporting it on check-out the guy at reception kindly halved our bill! Very generous. The only other minor con was that we were given two cards for the hotel on check-in, but on the first day the cleaning lady took one (out of the slot that controls the electricity in the room) when she came in to leave bottles of water and didn't return it, leaving two guests with one key card between us.

    Reviewed January 01, 2013

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    9.7
    Exceptional
    Tatiana from Australia
    Business traveler
    Superior
    Stayed 4 nights in November 2014

    Great hotel”

    Location, food, comfort

    Charming small hotel located in the center of Helsinki and just in 2 min walk from the port. Hotel serves a great breakfast. Also, there are lots of good restaurants located nearby if you choose to go out for dinner. Stylish clean and very comfortable rooms. Some of them have water views. Will stay there again

    Reviewed December 24, 2014

    See room deals

    9.3
    Exceptional
    Veronica from Italy
    Family with young children
    Grand Deluxe
    Stayed 2 nights in December 2013

    Amazing hotel”

    Excellent bedrooms/ fast check in and good value for money

    The hotel was so close to all the areas I wanted to visit in Helsinky. Fantastic ! The staff at the hotel is very helpfull and goes out of theitr way to assist you. Working in the travel industry,and being so picky about hotels this will be one of those you always recomend

    Reviewed December 28, 2013

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    9.6
    Exceptional
    Lindsey from United States
    Family with young children
    Superior
    Stayed 2 nights in December 2018

    Exceptional”

    Fantastic hotel in a perfect part of downtown. We stayed here right before Christmas with our two young children and couldn’t have dreamed of a better place. The decor is maintained the beautiful details and charm to match the history of the building with a tasteful integration of the modern luxuries you would want in a hotel. The staff was all wonderful and kind. The location was perfect for us, it’s on a quiet street off of the harbor but only about a 2/3 minute walk to the beautiful Christmas market, and a 5 minute walk to the main downtown area. The breakfast was fantastic and the restaurant is beautiful. We highly recommend Hotel Haven and will absolutely be back!

    Reviewed December 24, 2018

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    8.0
    Excellent
    Harry from United Kingdom
    Couple
    Grand Deluxe
    Stayed 1 night in December 2016

    Fell short of expectations.”

    The positive points - The staff are very helpful and friendly.The food (room service) was brilliant if a little bit expensive. The location is really good, right in the heart of the city with beautiful views of both cathedrals.The breakfast was lovely, the setting was great and there was a fully comprehensive selection of foods. The negative points - The room wasn't clean when we arrived with broken crisps from the previous guests left on the chairs. The shelf above the bar where the glasses were kept was really dirty.The carpet and furniture was covered in stains. The bathroom gave out a bad smell of sewage during the evening and night. All of these points were raised with the duty manager when we checked out who offered her apologies and a 10% off voucher for our next stay (not near enough for compensation). To conclude, we enjoyed our stay at the hotel haven however I wouldn't stay here again. It was nice but definitely fell short of it's 5* reputation and price tag.

    Reviewed December 03, 2016

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    9.7
    Exceptional
    Kai from United Kingdom
    Solo traveler
    Stayed 2 nights in December 2012

    Great location, friendly staff, great breakfast.”

    Free wi fi, good breakfast spread, location location location!

    We booked this for my uncle and my review is based on his experience. I've posted a separate review for my wife and I who had a room on a floor below. Room provided was on the top (8th) floor and was right at the end of the corridor, so not only was it quiet but well laid-out, clean and modern. Free wi-fi provided in the room as well as free robe, slippers, hair dryer, ironing board, safe, etc. All the little touches you'd expect from a 5 star hotel. The breakfast was a highlight too, as you get a lot of choice and finding a table was not an issue no matter how busy it was. The hotel's main tick in the "pros" column is the location however. A short walk from all the shops, it's also just across the street from the harbour, and an indoor food hall which is worth a few hours of your time. It's a foody paradise, with a mix of Finnish cuisine and international hard-to-get (in other parts of Finland) foods.

    Reviewed January 01, 2013

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    10.0
    Exceptional
    Emma from China
    Family with young children
    Superior
    Stayed 3 nights in December 2018

    Perfect Haven”

    This hotel was a perfect Haven for us. Excellent location near the Christmas markets, the ferry and walking distance to the train station (although probably better to take a taxi if you have lots of bags). We stayed here on a 3 day stop over to Europe from China and had a wonderful time. My only complaint is that the seating by the fire was closed for a private party on our last day, which I wouldn’t object to except that the private party didn’t start until 6pm and we wanted to sit there at 10:30am :-(

    Reviewed April 05, 2019

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    9.0
    Exceptional
    sylvia from Indonesia
    Business traveler
    Style
    Stayed 1 night in November 2013

    very great stay!”

    very very nice hotel and friendly staff and comfortable room

    very nice hotel,15minutes from city center, very nice hotel. I told them that I will leave early in the morning before breakfast time, and they arrange small simple breakfast for me in the morning! It's so pity that this hotel quite expensive,but I think next time if I come with family,I will stay in this hotel again.

    Reviewed November 07, 2013

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    9.7
    Exceptional
    Craig from Australia
    Business traveler
    Superior
    Stayed 1 night in October 2015

    Great hotel!”

    Location, staff, rooms

    A great place to stay when visiting Helsinki - great location, wonderful décor and fixtures and friendly staff.

    Reviewed October 15, 2015

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    9.0
    Exceptional
    Satoshi from Japan
    Solo traveler
    Style
    Stayed 1 night in December 2013

    Pleasant stay in city center”

    Location, Near to pier, Luxurious

    Middle-sized luxurious hotel close to the boat/ferry pier. A few minutes walk from the main street and city center tourist destinations. Breakfast at "Havis" was brilliant. The quality of food on the buffet table was far better than those served on the international brand hotel. In sum, it is a good choice.

    Reviewed December 07, 2013

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    9.2
    Exceptional
    Mike from United Kingdom
    Couple
    Grand Deluxe
    Stayed 3 nights in August 2016

    Long Weekend”

    The best hotel we have stayed in Helsinki over the past six years.

    Reviewed August 08, 2016

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    8.0
    Excellent
    hsiang from Taiwan
    Business traveler
    Stayed 3 nights in June 2018

    Very good”

    房間很大,又香又漂亮。 床又大又好睡。浴室使用byredo備品。 相較於其他同級Helsinki旅館都提供免費腳踏車,Hotel Haven卻沒有。 距離火車站有點距離,石頭路不好拖行李。但離港口極近。 早餐和旅館感覺比起來略微普通。

    Reviewed July 01, 2018

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    9.0
    Exceptional
    Ying from Singapore
    Couple
    Superior
    Stayed 1 night in February 2014

    Comfortable”

    Close to ports, spacious room, friendly staffs

    The hotel is situated in a quiet corner and requires some walking from the train station. However the hotel is very close to 2 cruise center (to Tallinn and to Stockholm). Staffs were very helpful and friendly and they can speak very good english which is a plus point for tourists. Room is clean and spacious.

    Reviewed March 04, 2014

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    10.0
    Exceptional
    Athanasia from Sweden
    Business traveler
    Stayed 2 nights in January 2012

    Great hotel, perfect location.”

    Great hotel, friendly staff.

    The rooms were exclusively and luxurious, very large and comfortable. The staff was friendly and helpful and provided the best service. The breakfast was outstanding. The dinning in the restaurant was excellent. The hotel is well located in the centre of the city, close to shopping and really nice restaurants. I will for sure book this hotel again.

    Reviewed June 06, 2012

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    10.0
    Exceptional
    raed from Bahrain
    Couple
    Double
    Stayed 7 nights in February 2019

    Nice Hotel”

    Amazing staff helpful and very friendly. Hotel is very nice and well located in the City Center.

    Reviewed February 28, 2019

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    9.0
    Exceptional
    Ying from Singapore
    Couple
    Superior
    Stayed 3 nights in February 2014

    Comfortable”

    Quiet, helpful staffs, comfortable room

    Staffs were very friendly and helpful. Room is very spacious and comfortable and the hotel uses good diffuser and shower products. The hotel is close to 2 cruise centre (within walking distance). However, it is a distance from the drop off point of the airport bus and requires some walking.

    Reviewed March 04, 2014

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    8.0
    Excellent
    Fariz from Singapore
    Couple
    Superior
    Stayed 4 nights in January 2018

    Honeymoon trip”

    Hotel was located just by the bay but only a tram ride away from the main railway station via tram no. 2. The Old Market located just out the back exit of the hotel provided a convenient location for last minute souvenir shopping though closed quite early. Still the main city centre was only 15 minutes away and provided lots of food options past midnight.Hotel itself had many food outlets just out the building.

    Reviewed February 03, 2018

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    10.0
    Exceptional
    Margaret from Australia
    Couple
    Superior
    Stayed 2 nights in October 2014

    Awesome accommodation ”

    Location, size and quality of the room and value for money

    Absolutely blown away by the size and presentation of the "Comfort" room as well as the quality of service from all staff. Great location for sight seeing, close to the shopping centers and local markets.

    Reviewed November 07, 2014

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    8.7
    Excellent
    veera from Finland
    Family with young children
    Stayed 1 night in July 2012

    Fine stay”

    Room, reception staff and location

    Very nice room with big bathroom. Reception staff extremely friendly. Staff at the breakfast were not friendly.. they didn´t automaticly help with buggies and one didn´t feel welcome to their restaurant. Breakfast in it self was really tasty but everything was all the time finished and replenishment was slow! That was really the only downside of this hotel.

    Reviewed April 19, 2013

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    4.8
    Sarah from Australia
    Family with teens
    Superior
    Stayed 2 nights in October 2018

    Not really a Haven!”

    My family and I were disappointed by our stay at Hotel Haven. Firstly I had booked and received confirmation for a room for 2 adults and 2 children, my kids are aged 10 and 13, On arrival I was told I needed to pay an additional €60 to upgrade the room so there was space to put beds in for my kids. I explained I had confirmation of booking a room for 2 adults and 2 kids, hotel Haven said that room only accommodate children under the age of 2! The room I booked was already expensive so I was not happy at all to be paying more. Other things were not great such as not enough towels supplied for 4 in the room, had to call house keeping a few times for tea, milk etc. There was maintenance issues with our room, broken shower head water going spouting every direction and the bath did not drain whilst showering. The front desk staff tried to be helpful and were pleasant. Location was very good. But I question the 5 Sar rating this hotel has, it looks the part but sadly does not deliver.

    Reviewed October 08, 2018

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    12345
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