Hotel Heaven
 Hotel Heaven
Lobby Hotel Heaven
Lobby Hotel Heaven
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6.2
Good
/10
(58 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location - Inside city center
Parking
FREE
  • Mother House10 m
  • Mother Teresa Mission and Mother House80 m
  • Mother Teresa's Mission & Motherhouse80 m
  • Sale Mart190 m
  • Women's Friendly Society660 m
  • Ankur Kala Handicraft720 m
  • Ankur Kala720 m
  • Pentecostal Mission Church780 m
  • St Georges Church800 m
  • Mona Pali810 m
  • Free Wi-Fi

    Hotel Heaven

    62, A.J.C. Bose Road, (Beside Mother Teresa House), Kolkata City Center, Kolkata, India, 700016 - See map
    "Staff and restaurant were great."
    Tanya - January 28, 2017
    Good comfort
    6.4 room quality and comfort
    Good service
    6.2 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Room service [24-hour]

    Property ranking|Compared to 2,265 Kolkata properties
    See all rankings
    Cheapest price score
    Room comfort score
    6.4/10
    Review score - United States
    7.3/10
    Location score
    7.5/10
    Better than
    99
    %
    of Kolkata properties
    Better than
    98
    %
    of Kolkata properties
    Better than
    98
    %
    of Kolkata properties
    Better than
    97
    %
    of Kolkata properties
    Value for money5.5
    Distance to city center2 km
    Location rating7.5
    Nearest airportNetaji Subhas Chandra Bose International Airport (CCU) - India
    Distance to airport13.2 km

    Rooms available at Hotel Heaven

    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 2 single beds
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 double bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
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    Premium Double Room
    Premium Double Room
    ...
    • Room size: 16 m²/172 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Standard Double or Twin Room
    Standard Double or Twin Room
    ...
    • Room size: 11 m²/118 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Deluxe Single
    Deluxe Single
    ...
      Enter dates to see prices
      Suite Room
      Suite Room
      ...
        Enter dates to see prices
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        More about Hotel Heaven

        More about Hotel Heaven

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Reviews of Hotel Heaven from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (58)Booking.com Reviews (85)
        6.2
        /
        10
        Cleanliness5.6
        Facilities5.4
        Location7.5
        Room comfort and quality6.4
        Service6.2
        Value for money5.5
        Rating
        9+ Exceptional (2)
        8-9 Excellent (6)
        7-8 Very Good (11)
        6-7 Good (5)
        <6 Below Expectation (21)
        Time of the year
        Mar - May (9)
        Jun - Aug (11)
        Sep - Nov (6)
        Dec - Feb (19)
        All languages
        All guests (58)
        All room types
        Showing 45 verified guest comments
        123
        4.8
        Murtoza from Bangladesh
        Couple
        Deluxe Room
        Stayed 3 nights in June 2018

        Acceptable”

        The hotel location is good but the hotel staffs behavior was not that good. They were rude and not welcoming. Room condition was awful, water was leaking from the air condition, there was live snail in the bathroom and the food quality of the hotels restaurant was not up to the mark. Will avoid staying this hotel in my future visit.

        Reviewed August 24, 2019
        6.0
        jibeh from Malaysia
        Solo traveler
        Deluxe Room
        Stayed 3 nights in June 2019

        Not Bad ”

        First of all, the hotel management should get rid of the male receptionist. He doesn't know how to deal with costumers. He is rude, he wouldn't even look at you when he speaks to you and he'll shout at you as if you are there begging for money from them instead of you bringing money to their business. If there was a reason why the star-rating is not that good, it'd be because of him. He should learn from his fellow receptionist (the lady) who is far better than he is when it comes to dealing with customers. Overall, the hotel is not bad. I chose to stay there because I wanted to stay near to the Missionaries of Charity House (Mother Teresa's House) which is just next door. There is a restaurant at the hotel with not so bad food with plenty of choices. I was surprised at how good the Chinese food was. With an exception to the receptionist, the staff are mostly friendly. The room is spacious and quite clean, although I did see a baby cockroach crawling under my pillow.

        Reviewed June 11, 2019
        5.2
        Aye from Myanmar
        Solo traveler
        Deluxe Room
        Stayed 1 night in February 2019

        Above average”

        Receptionist should be more cooperative and friendly

        Reviewed February 26, 2019
        3.2
        Md. from Bangladesh
        Family with teens
        Deluxe Room
        Stayed 3 nights in December 2018

        Quality of room and utilities are extremely poor”

        We stay three nights, our expectations totally lost...

        Reviewed December 22, 2018
        3.2
        Ivy from Bangladesh
        Business traveler
        Deluxe Room
        Stayed 1 night in December 2018

        Disgusting and frastating service”

        The behaviour of the receptionist is so rude so rude, I will never ever stay or recommend anyone to stay. Totally corrupted and stupid people

        Reviewed December 18, 2018
        8.0
        Excellent
        Sadarmahita from Indonesia
        Solo traveler
        Deluxe Room
        Stayed 1 night in March 2018

        Hotel Heaven location beside of Mother Teresa house ”

        I can find my destination very easy and facility is Good, and Staff also very Friendly, Hospitality, and care to Guest

        Reviewed March 12, 2018
        3.2
        M from Bangladesh
        Family with teens
        Premium Double Room
        Stayed 2 nights in December 2017

        If you put guest Agoda name and fame will lost.”

        Out of two night booking, I need to Check-in one day later,though I tried to contact before one day, they are not willing to talk even phone. They put the some one used bedsheet. I stay only one night though my booking was two night. My this visit to India with Agoda booked hotel We stayed Kolkata, Delhi,Kochi.My hopeless stay in Hotel Heven.

        Reviewed January 04, 2018
        3.6
        Annie from United Arab Emirates
        Couple
        Stayed 7 nights in October 2017

        Acceptable”

        I booked this for my parents because they wanted to stay near mother house ..when i booked it was showing with breakfast but there was no breakfast on top there was no complimentary water...my parents were travelling by themselves and they are senior citizens this is no way to treat them...

        Reviewed November 03, 2017
        6.0
        haofei from China
        Couple
        Stayed 3 nights in May 2017

        not a good place to stay. 听我的别来”

        I have choose this place in hurry. because of another hotel.(hotel crest inn)is a really bad one. didn't keep enough rooms for us when we already informed them we will reach late. so in that hurry we have to find another hotel in late night. which is this hotel. the location is fine. nearby visiting places. but it doesn't deserve this price. I have stay better hotel in less price. the staff are friendly. the product in hotel is very poor. poor AC poor washroom. more over we are been put in ground floor. which is much more worse. don't like the hotel at all. 懒得懂得千万别来。

        Reviewed May 21, 2017
        8.0
        Excellent
        from Taiwan
        Couple
        Stayed 1 night in January 2017

        Great location”

        Just walk for 2 mins you can reach Mother House. Great location and can easily find it for either taxi or tuk tuk drivers.

        Reviewed February 02, 2017
        9.6
        Exceptional
        Tanya from United States
        Solo traveler
        Stayed 7 nights in January 2017

        If you're volunteering at the Mother House, it's the best location!!!”

        Staff and restaurant were great.

        Reviewed January 28, 2017
        7.6
        Very good
        Jonathan from United States
        Solo traveler
        Stayed 1 night in February 2016

        Comfortable Simple”

        Hotel Heaven met my accommodation needs.

        Reviewed February 20, 2016
        7.6
        Very good
        Jonathan from United States
        Solo traveler
        Stayed 3 nights in February 2016

        Comfortable met expectations”

        I didn't need luxury or class, just a simple place to lay my head. It met my expectations. Nothing stood out to me to be awful or amazing. I would stay there again without hesitation and recommend Hotel Heaven to others with moderate expectations.

        Reviewed February 16, 2016
        4.0
        CHISATO from Japan
        Couple
        Stayed 1 night in January 2016

        good location only”

        2 Star Hotel

        very expencive this hotel's good point is location only near Mother House

        Reviewed January 03, 2016
        3.3
        Clista from Malaysia
        Group
        Deluxe Room
        Stayed 4 nights in November 2015

        Dusty rooms. Towels dirty. Restaurent slow servin”

        Near to mother teresa homes. Near main road. Decor not bad

        Can get better room outside with the price. Unless you are have walking problem to mother teresa house, dont stay here

        Reviewed December 02, 2015
        7.0
        Very good
        alice from United States
        Solo traveler
        Stayed 6 nights in April 2014

        They had roaches!”

        Friendly staff, good location
        Reviewed September 07, 2015
        4.3
        mark from United States
        Solo traveler
        Stayed 1 night in March 2015

        Close to MT House”

        Close to MT House, decent value for room

        Great hotel next to Mt house. Modern rooms (for India), hot shower, clean sheets. I moved to a place on Sudder Street after a couple days.

        Reviewed March 15, 2015
        7.0
        Very good
        Kari from United States
        Couple
        Stayed 1 night in February 2015

        Old city comfort”

        1. Good resturant 2. Clean 3. Helpful door man

        For the short time we were in Kolkata, it was nice to have a clean place to come to.

        Reviewed March 09, 2015
        6.3
        Good
        POJEN from Taiwan
        Solo traveler
        Premium Double Room
        Stayed 1 night in November 2014

        Nice place, and can be better ”

        warm and responsive service, good location, nice room size

        The service from reception, restaurant, and house keeping is fast and attentive. When I checked out, I thought i would not have time to take the complimentary breakfast but they said i had enough time. So they served me the breakfast and got a taxi for me to the airport. A warm experience. The price is good for the size of room you got. And I can really see their attempt to be a budget hotel with best service. However, the room floor looked clean but not clean enough for bare foot. Some hard mopping needed to be done in the room floor and anywhere else in the hotel. Likewise the pillow was unclean, even though they changed the pillow cover. If they can improve the cleanness to a better level, this hotel will be of a greater level as well. Food service was fast, but quality not impressive. For this hotel, they might need to serve better food. It took 45 mins at night by Mega-Taxi (A.C. Taxi hired from airport) to the hotel. and it cost around 500~550Rupees. And the hotel got me a yellow cab from hotel to the airport, which cost 300Rupees and it took 40 mins in the morning. Nice ride.

        Reviewed December 02, 2014
        9.0
        Exceptional
        Alejo from Philippines
        Solo traveler
        Stayed 7 nights in October 2014

        excellent hotel”

        location, value for money, staff

        It was real heaven on earth. The location is perfect for volunteers working for Mother Teresa's poor. The staff were very friendly and the food was good and reasonable price. I recommend this hotel to other travellers.

        Reviewed October 23, 2014
        123
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        • Very good location
        • Mother House