Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||5.5|
|Distance to city center||2 km|
|Nearest airport||Netaji Subhas Chandra Bose International Airport (CCU) - India|
|Distance to airport||13.2 km|
Conveniently located in Kolkata, Hotel Heaven is a great base from which to explore this vibrant city. Only away, this 2-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Take advantage of a wealth of unrivaled services and amenities at this Kolkata hotel. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, air conditioning, wake-up service, desk, balcony/terrace to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Hotel Heaven the perfect base from which to enjoy your stay in Kolkata.
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Kolkata City Center
Kolkata City Center
Kolkata City Center
The hotel location is good but the hotel staffs behavior was not that good. They were rude and not welcoming. Room condition was awful, water was leaking from the air condition, there was live snail in the bathroom and the food quality of the hotels restaurant was not up to the mark. Will avoid staying this hotel in my future visit.
Not Bad ”
First of all, the hotel management should get rid of the male receptionist. He doesn't know how to deal with costumers. He is rude, he wouldn't even look at you when he speaks to you and he'll shout at you as if you are there begging for money from them instead of you bringing money to their business. If there was a reason why the star-rating is not that good, it'd be because of him. He should learn from his fellow receptionist (the lady) who is far better than he is when it comes to dealing with customers. Overall, the hotel is not bad. I chose to stay there because I wanted to stay near to the Missionaries of Charity House (Mother Teresa's House) which is just next door. There is a restaurant at the hotel with not so bad food with plenty of choices. I was surprised at how good the Chinese food was. With an exception to the receptionist, the staff are mostly friendly. The room is spacious and quite clean, although I did see a baby cockroach crawling under my pillow.
Receptionist should be more cooperative and friendly
Quality of room and utilities are extremely poor”
We stay three nights, our expectations totally lost...
Disgusting and frastating service”
The behaviour of the receptionist is so rude so rude, I will never ever stay or recommend anyone to stay. Totally corrupted and stupid people
Hotel Heaven location beside of Mother Teresa house ”
I can find my destination very easy and facility is Good, and Staff also very Friendly, Hospitality, and care to Guest
If you put guest Agoda name and fame will lost.”
Out of two night booking, I need to Check-in one day later,though I tried to contact before one day, they are not willing to talk even phone. They put the some one used bedsheet. I stay only one night though my booking was two night. My this visit to India with Agoda booked hotel We stayed Kolkata, Delhi,Kochi.My hopeless stay in Hotel Heven.
I booked this for my parents because they wanted to stay near mother house ..when i booked it was showing with breakfast but there was no breakfast on top there was no complimentary water...my parents were travelling by themselves and they are senior citizens this is no way to treat them...
not a good place to stay. 听我的别来”
I have choose this place in hurry. because of another hotel.(hotel crest inn)is a really bad one. didn't keep enough rooms for us when we already informed them we will reach late. so in that hurry we have to find another hotel in late night. which is this hotel. the location is fine. nearby visiting places. but it doesn't deserve this price. I have stay better hotel in less price. the staff are friendly. the product in hotel is very poor. poor AC poor washroom. more over we are been put in ground floor. which is much more worse. don't like the hotel at all. 懒得懂得千万别来。
Just walk for 2 mins you can reach Mother House. Great location and can easily find it for either taxi or tuk tuk drivers.
If you're volunteering at the Mother House, it's the best location!!!”
Staff and restaurant were great.
Hotel Heaven met my accommodation needs.
Comfortable met expectations”
I didn't need luxury or class, just a simple place to lay my head. It met my expectations. Nothing stood out to me to be awful or amazing. I would stay there again without hesitation and recommend Hotel Heaven to others with moderate expectations.
good location only”
very expencive this hotel's good point is location only near Mother House
Dusty rooms. Towels dirty. Restaurent slow servin”
Can get better room outside with the price. Unless you are have walking problem to mother teresa house, dont stay here
They had roaches!”
Close to MT House”
Great hotel next to Mt house. Modern rooms (for India), hot shower, clean sheets. I moved to a place on Sudder Street after a couple days.
Old city comfort”
For the short time we were in Kolkata, it was nice to have a clean place to come to.
Nice place, and can be better ”
The service from reception, restaurant, and house keeping is fast and attentive. When I checked out, I thought i would not have time to take the complimentary breakfast but they said i had enough time. So they served me the breakfast and got a taxi for me to the airport. A warm experience. The price is good for the size of room you got. And I can really see their attempt to be a budget hotel with best service. However, the room floor looked clean but not clean enough for bare foot. Some hard mopping needed to be done in the room floor and anywhere else in the hotel. Likewise the pillow was unclean, even though they changed the pillow cover. If they can improve the cleanness to a better level, this hotel will be of a greater level as well. Food service was fast, but quality not impressive. For this hotel, they might need to serve better food. It took 45 mins at night by Mega-Taxi (A.C. Taxi hired from airport) to the hotel. and it cost around 500~550Rupees. And the hotel got me a yellow cab from hotel to the airport, which cost 300Rupees and it took 40 mins in the morning. Nice ride.
It was real heaven on earth. The location is perfect for volunteers working for Mother Teresa's poor. The staff were very friendly and the food was good and reasonable price. I recommend this hotel to other travellers.