Hotel Heera
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Deluxe Single
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Excellent
8.0
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Hotel Heera

Stay in the heart of Kolkata
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From 18 reviewsSee what guests said
6.3
  • Airport transfer

  • Heart of the City

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Basic Triple Room
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  • 270 m²/2906 ft²
  • Shower
  • 1 single bed and 1 double b...
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Triple - 1 Double + 1 Single Bed
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  • City view
  • 22 m²/237 ft²
  • 1 single bed and 1 queen be...
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Super Deluxe
...
  • City view
  • 20 m²/215 ft²
  • 1 queen bed
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Deluxe Double Room (2 Adults + 1 Child)
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  • 250 m²/2691 ft²
  • Shower
  • 1 double bed
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Deluxe Single Room
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  • 200 m²/2153 ft²
  • Shower
  • 1 single bed
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Deluxe Single
...
  • City view
  • 15 m²/161 ft²
  • 1 single bed
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Deluxe Double or Twin Room
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  • 215 m²/2314 ft²
  • Shower
  • 1 double bed
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Deluxe Double
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

The property

Number of rooms : 26

Announcements

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Real reviews from real guests

Agoda Reviews (18)Booking.com Reviews (117)
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Cleanliness6.0
Facilities5.4
Location8.0
Service6.9
Value for money5.3
Provided by verified guests of Agoda
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Showing 9 verified guest comments
7.2
MOHAMMAD from Bangladesh
Family with young children
Super Deluxe
Stayed 6 nights in April 2018
Overall Satisfactory But....”
Location is good. Difficult to identify the hotel entrance. Reception area is quite small, no toilet. They gave all required toiletries in the room. In our room WiFi was very very weak. They should renovate many things like, door lock, freeze, AC etc. In one case our room was automatically locked, thereafter we were shifted to another room. They should also separate the smoking floor area and non smoking area. They don't have any restaurent but have a cook house, and provide food at your room as per the chosen menu. I visited the cook house and found it in a shabby and unhygenic condition. Hotel staffs were helpfull but few bellboys shamelessly will ask for the tips as their right. This is a VERY VERY BAD experience. While checking out 5 (!) hotel staffs came to help to put luggage in the car (one would be good enough for that). All thought that they will get some tips. I never faced this kind of thing in any other hotels in delhi, agra, jaipur and chennai; where I also visited.
Reviewed April 14, 2018
8.8
Raymond from United States
Solo traveler
Deluxe Single
Stayed 3 nights in March 2018
Not the room I paid for ”
Paid for Single Deluxe with AC...... Nice room with windows........ but the AC unit is very old and doesn’t work........ so basically I have a non AC room...... difference in price is $11 per night........ and I’m sure all the AC units are just as old........ so, is this a price gouging that should be addressed by Agoda ??
Reviewed March 24, 2018
4.8
Robert from Thailand
Couple
Deluxe Double
Stayed 3 nights in March 2018
Hotel Heera Kolkata review”
Let get the negatives out the way first - the rooms are somewhat old, quaint, with a leaking dripping water air-con in the toilet. The reception staff were not friendly at all, however when we checked out on Sunday there was a very friendly guy on reception and after asking to book a taxi on Uber he did so and it only cost 365 rupees! The best bit about this hotel is the waiters/bellboys its like something from the old British colonial days, these waiters/bellboys were VERY FRIENDLY, even though they are always hanging around to see if you give them a TIP!
Reviewed March 22, 2018
5.2
Md. from Bangladesh
Couple
Deluxe Double
Stayed 3 nights in February 2018
Above average”
Other than location i could not find value for money. The staffs are okay as usual but the amenities should be more updated (e.g. tooth brush, paste, tissue box, iron etc.) and if I am to say something about the Lift, which is very strange and unique that might create some sort of hazard.
Reviewed February 21, 2018
Thanking for your valuable feedback, assured to served you better on your next visit. we always take care of our lift to avoid any hazard.
Responded March 02, 2018
Hotel Heera
4.0
SYED from Bangladesh
Family with young children
Deluxe Double
Stayed 4 nights in December 2017
50”
Lift is very much small, only 2 person can up down. And it is very risky. All other average.
Reviewed January 04, 2018
Though the lift is small, but it is always our supervision & maintenance.
Responded March 02, 2018
Hotel Heera
7.2
Simon from Australia
Solo traveler
Deluxe Double
Stayed 2 nights in December 2017
Satisfactory, a little expensive”
Hotel Heera is reasonably clean by Indian standards (not so by European.) Everything works fine, reasonable internet, hot water etc, and the location is reasonably central. Staff were very friendly and extremely helpful. Seems expensive to me, but maybe that is just the Kolkata market. I arrived at 2am and had to bash on the door but they did get up and let me in straight away.
Reviewed December 22, 2017
Greetings from Hotel Heera. We thank you so much for your valuable feedback and wish to be at your service again. Regards Manager-Operations
Responded December 25, 2017
Hotel Heera
7.2
Mike from United States
Solo traveler
Deluxe Single Room
Stayed 3 nights in November 2017
great wifi, close to new market”
If you're a westerner and seasoned India traveller, then I can recommend it. Great wifi, probably best I've had in India so far in a budget hotel. It is Kolkata, so when I say it;s good, I mean it within the context of India. You know what I mean. Tons of food options, transport. I recommend seeing the city by tram. It IS a chaotic part of the city, so be warned. However, the hotel is a nice oasis of calm from the whirlwind of humunity outisde. Can be a bit noisy duirng the day. Quiet after midnight.
Reviewed November 08, 2017
Thanking for your feedback,hope to see you on your next trip. regards, C.S.Gandhi Manager-Operations
Responded November 23, 2017
Hotel Heera
7.6
MAHBUBUR from Bangladesh
Couple
Deluxe Double
Stayed 3 nights in May 2017
Good location Hotel”
Hotel is near to New market area & big Bazar like 4/5 minutes walking street. Staffs are good & clean.
Reviewed May 11, 2017
Greetings from Hotel Heera. Thanking you for your valuable response.We care to serve your better.Hope to see you again sometime soon. Regards Manager-Operations Hotel Heera Kolkata,India
Responded May 26, 2017
Hotel Heera
5.2
MASAKI from Japan
Solo traveler
Deluxe Single
Stayed 2 nights in August 2017
設備はま~整っているが・・・”
ボロイ冷蔵庫・テレビ・多少涼しくなるエアコン・シーリングファン・ボロイ湯沸かし器でぬるいシャワーと、この値段にしては設備は整っている。が、スタッフがいかにもチップ目的でサービスを提供してくるのは何かムカつく。極めつけは、ホテルで空港までのタクシーを頼んだ際、スタッフ4人で見送りに来てチップをせがまれた!!
Reviewed August 21, 2017
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