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Hotel Heevan
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9.4 Exceptional location
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9.4Location

Hotel Heevan

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Very good
Based on 10 reviewsSee what guests said
7.3
  • Room service [24-hour]

  • Airport transfer

  • Garden

  • Shops

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Deluxe Room
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  • Mountain view
  • 200 m²/2153 ft²
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (10)
6.3
Very good
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Cleanliness7.0
Location9.4
Room comfort and quality7.0
Service7.0
Value for money6.2
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Showing 10 verified guest comments
8.3
manjit from Malaysia
Group
Deluxe Room
Stayed 2 nights in May 2014
Disappointing booking/reception otherwise good.
Excellent location,location location.
Firstly, since i was delayed due to bad traffic from Katra,tried calling hotel but no response.This was on the phone no provided by agoda.Later at the hotel was told this is not the number to call.I reached late and to our SURPRISE WAS TOLD THERE IS NO BOOKING FOR US ,even though i produced the booking id recieved from agoda.The staff refused to entertain our repeated questions and blankly said that its not their fault.We demanded to see the manager and after some time the manager came and then after all the talk and wasted time he said that nothing can be done for tonight as all rooms are booked.He said he will put us up in another hotel for tonight and will make available room for the 2nd night.It was nearly 11 pm and very rainy and cold night and frankly what choice do we have.We were put through all this when we were already dead tired after along journey.We like to know how this is going to be set right so that others are not put through all this hassle.Only good thing they gave us complimentary dinner for the 1st night.I have been using the services of agoda for some time and this is the 1st time i faced this type of problem.Its very disturbing if you are going to travel with elders and children.What have to say?
Reviewed July 14, 2014
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8.3
Avishek from India
Couple
Deluxe Room
Stayed 2 nights in October 2013
Really good
Location, Friendly Staff, Quite
In case one needs quite ambiance with some good location in resort type accommodation - this hotel is perfect for him / her.
Reviewed May 17, 2014
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10.0
DR.ANIS from India
Couple
Stayed 1 night in October 2013
excellent food, friendly staff, wonderful location
location, food & friendly staff
It was just like HEAVEN.Hotel staff are very friendly attentive & helpful. location of hotel is marvelous. Food has full of varieties,licking the taste buds, room temperature of restaurant is very comfortable.open lounge along river leather is life time experience.I will not forget the vacation at HEEVEN. Sure I will visit Heeven in coming MAY with my family
Reviewed November 09, 2013
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6.3
Marie from Ireland
Couple
Stayed 2 nights in August 2013
Nice locatipn - needs a bit of care
location, staff, restaurant
Stayed two nights. Room comfortable but badly needs coat of paint. Half board - plenty of selection and attentive staff but again sense of neglect - dirty tablecloths etc. Overall sense of a hotel which has seen better days. Expensive for what we got. A bit out of town - good 20 min walk at least. Lovely river views right in front of hotel. Popular and busy - both rooms and restaurant
Reviewed August 19, 2013
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6.0
Avinash from India
Couple
Deluxe Room
Stayed 1 night in June 2013
Good Stay for a night or two. Average Expierence.
Location, Comfortable Rooms, Restaurnat
After reading some of the reviews I was a little nervous about our night stay at the Hotel Heevan. However we certainly understood what we were walking into - a hotel that wouldn't necessarily have the amenities of newer resorts. The renovated lobby was quite lovely and while the dining area has been relocated temporarily, the service and food was good. With the windows open, the cool nights provided comfortable sleeping weather - however one evening we did have some noise from the outside bar but it quieted by 11:00pm. Our room was clean - with no missing plaster! If you have an appreciation for historic hotels and aren't looking for the amenities of newer hotels, I think you would enjoy. And I almost forgot - great location - across the street are shops and a short walk across the bridge to good food! We will be a return visitor to the Hotel Heevan! You may enjoy experience if expectations are not too high.
Reviewed June 30, 2013
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6.3
RAJEEV from India
Family with young children
Deluxe Room
Stayed 2 nights in June 2013
Wonderful Location, Average rooms and Service
Location, Location, Location
It was my first trip to Pahalgam. It's one of the most beautiful places I have ever visited in India or abroad. It made up for most of the things lacking in the hotel except for the fact that I made the booking well in advance and still ended up paying more than it turned out to be worth of.
Reviewed June 26, 2013
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6.3
sanjeev from India
Family with young children
Deluxe Room
Stayed 2 nights in June 2013
Superb location near river lidder
location right nxt to the river
since the location was fabulous (right next to the mountain river), we didnt mind the room which was not good value for the price.
Reviewed June 22, 2013
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8.0
Bharat from India
Family with young children
Deluxe Room
Stayed 2 nights in May 2013
Good and comfortable
Location, staff courtesy and food
Good
Reviewed May 29, 2013
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10.0
Vipul from India
Couple
Deluxe Room
Stayed 3 nights in May 2013
Excellent location and great staff service
Staff, location, service
Excellent service from staff who took great care of my parents.
Reviewed May 27, 2013
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3.7
SREEKUMAR from India
Family with young children
Deluxe Room
Stayed 2 nights in May 2013
absolutely worthless. not worth the money spend
room was facing the river and mountain facing
the stay at the hotel was absolutely worthless.i was given a room with a broken bath tub.which i realised the next day morning. The staff was non apologetic about the same.
Reviewed May 08, 2013
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Hotel Heevan
|Very good 7.3
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