This property is in high demand!
Last booked 8 hours ago
"Great Service Excellent staff Value for Money"
December 21, 2018
Free Wi-Fi in all rooms!
Room service [24-hour]
Last booked 8 hours ago
|Value for money||7.1|
|Distance to city center||1. Km|
|Nearest airport||Lal Bahadur Shastri Airport (VNS)|
|Distance to airport||22.6 km|
December 10, 2018
"Food was good."
October 31, 2018
"We stayed four nights in the new heritage suites, which were clean and the bed was comfortable- good innerspring mattress."
December 19, 2018
December 10, 2018
Well-positioned in Dasaswamedh Ghat, Hotel Heritage Inn is the ideal point of departure for your excursions in Varanasi. With its location just 1. Km from the city center and 30. Km from the airport, this 3-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: San-Cha Tea, Banaras Art Gallery, Curio Cottage.
Hotel Heritage Inn also offers many facilities to enrich your stay in Varanasi. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, towels, air conditioning, wake-up service, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hotel Heritage Inn is an excellent choice for your stay in Varanasi.
"overall hotel is safe and comfortable."
August 3, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Good place to stay”
Hotel is nice, but has no elevator. Personal is friendly and helpfully. Room look nice, could be a little bit cleaner. Shower is good, bed is comfortable except the pillow wich is too strong. No free water bottle included. Hotel is near to the ghats.
COMFORTABLE STAY ”
Over all experience was good and rooms were nice , i would recommend executive room as delux rooms r lil small , my only concern is that there is not lift , and for restaurant we need to go to 5th floor which is almost ipossible for elder people .... they said they r arranging a lift soon , if that is the case this would be one of the nice hotels in varanasi
Rooms are very good. Service is very bad. Food is the worst. Restaurant on 5th floor. No roof in restaurant. Costly food. No lift in the hotel.
Good stay , great location, Friendly manager.”
We took 2 rooms for 2nights.Rooms are clean , spacious.Hot shower & AC all find. 5 mins walk to the ghats.Throughout our stayed we had all our meals in the hotel restaurant.Food was good. Breakfast spread should improve .Only problem we had to walk up to the restaurant.5th floor.I was told lift will be ready in 6 months time.Hotel also provided airport transfer at reasonable rate..Overall satisfy.
Good place to stay ”
This place is a good to stay it if you get one of the more expensive rooms. They’re more spacious, clean and exactly as pictured. The staff here is good and very helpful and polite. The provided breakfast can be hit or miss at times. Other than that this place is a value for you money when staying in Varanasi.
Don't know who was at fault ”
I was informed by mail that my request for early check-in by 7_8am was accepted by the hotel. When I reached the hotel refused saying they have not confirmed. When spoke with agoda personnel they also denied such a mail confirmation. Then where did this mail come from? I hv always been using Make My Trip (MMT) for hotel and flight bookings. Never faced such am embarrassing situation early in the morning. I think it is always better to stick to the time tested agency like MMT rather than trying small and unreliable agencies.
Not so good”
The complimentary breakfast is not so good. The restaurant is on the 5th floor and without any roof. There is no lift even after having 5 floors in the building. Not recommended.
Description of hotel is much better than reality”
Reception is very pushy in offering guided tours already at check in. Attention: Your credit card will be charged in Euro for a rate which is fixed by a private Indian bank plus 5% bank fee! There is no lift in the hotel! Guest rooms are up to the 4th floor. Hint: BEFORE you take your luggage to your room check if the room is like you have booked it (air-con, beds, size, location, etc.). Reception first tries to give you a cheap room! "Garden view" means one tree in a concreted court with some rubbish! "Twin bed" means 1 queen bed and one bed about 70(!!)cm wide! "Roof top restaurant" means an inside restaurant on the last floor WITHOUT air-con, extremely hot at noon and with biting moskitoes in the evening. Allways closed curtains...so no view! The restaurant TWICE served bottels of soda water which were not completely full (opened before)!!
Hotel staff is rude and unprofessional Inspite of confirm booking they give our room to some foreigner for more money . I am going to file court case for harassment and worst experience even after advance payment . Will file the case in Consumer court Chandigarh for unfair trade practice. Feel cheated and bad experience
It is a totally disorganized place. For the 5 days we were there we had to fight with the staff to clean the room . It was finally done at night. The dining room is on the 7th floor and there is no lift. From our room we could hear clients arguing with the staff. Breakfast is no good. Very unpleasant stay
Perfect place, pretty clean and nice room, very close to ghats, good breakfast.
Awesome hotel with great location”
Located just 2-minute walk away from the banks of river Ganga, on a quieter end of the ghats, this hotel stands out in the area. The Executive room we were staying at was by far the best hotel room we had seen in India. Roomy, bright, very clean, well furnished and modern design.
Best value to price in Ghats”
Best place to stay close to ghats. It is just 5 minutes walk to river. Most of other hotels have very poor conditions, this hotels is really nice, clean and cheap. Very good breakfast bufet, sandwitches, toasts, omlet, egg, idli, parata, fruits, chola, chutney, juice, tea or coffe and they change it every day.
EVER MEMORABLE STAY IN VARANASI ”
Our Group of ten members, all Senior Citizens but for one, felt cent percent satisfaction over our comfortable stay for five nights in Hotel Heritage Inn. Soothing ambience blended with noticeable hospitality of the team of staff indeed worthy of appreciation.
Value for money ”
Good hotel and it's very nearby Ganges river , walking distance . Great staffs Cons : hotel should have lift as it's very inconvenient, breakfast choices should vary and not the same breakfast everyday . You've got to be very careful when u book anything with them , you've got to really bargain or else you'll be cheated paying more.
Close to the ghats, hotel is in good conditions, and the staffs are really helpful.
When we arrived we were forced to post a 'positive' review on TripAdvisor during our stay so that the staff can "check it while we are staying at the hotel". They told us that they are giving us an "upgrade" to their Heritage class rooms for free and in return they want a good review. Not only we didn't like this tit-for-tat trading, it became a more appalling practice when we found out that the room was the same exact one we had booked in the first place. The more I look at the photos all the more I'm inclined to believe that there is not a single between Heritage and Deluxe rooms. They look the same on the photos. Besides we had no "view" to anything from our window (this is apparently the only thing that distinguishes Heritage rooms from Deluxe ones. We do not recommend the restaurant upstairs as it is extremely unclean. It made us sick instantly. Something that had not happened elsewhere in India. The way they handle their food is testament to that (e.g. moving vegetables with bare hands from one plate to another before delivering it to you.) The location is perfect. Staff were nice and helpful. Hot water is available at all times. It never got cold even if two people showered right after another. There were stains on the pillows and bed sheets. Toilet was sanitized before our arrival which was a brilliant thing to observe.
Good experience overall”
good location but not exactly in Deshwamedh ghat like mentioned. closer to Assi Ghat. The gentlemen in charge of operations very very helpful and cooperative though the the lower working level could improve. Restaurant services and attitude should be spruced up considerably. The driver and guide provided to us were excellent.
I loved the hotel. Great location, outstanding staff/ friendly and very helpful. We would definite.”
Location was slightly off Main Street so it was quiet. Close to the ghats and the staff were wonderful. The hotel offer a tour package that we originally declined but then changed our minds. We were thrilled with it and our guide Aakash was extremely knowledgeable and friendly and a lot of fun.
Walking distance to Ganges river.”
I has been transfer to hotel call Rivera palace, hotel somehow difficult to find because it located lane where taxi not able to drive in , room is clean aircon is cold, walking 5 minute to Ganges river, very easy to reach , but no food available around the area, luckily I spare instant noodle with me, breakfast offer Indian breakfast , I personally don’t like what they offer, but no choice to filling up stomach .
Hotel Heritage Inn