Hotel Heritage Inn
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Hotel Heritage Inn

B-3/26-A,Shivala, Near Anandomoyee Hospital,Varanasi, Dasaswamedh Ghat, Varanasi, India, 221005
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Executive Room - View Hotel Heritage Inn
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     Hotel Heritage Inn

    Hotel Heritage Inn Reviews

    7.1
    Very good
    /10
    (181 reviews)See what guests said
    9.2
    Exceptional

    "Great Service Excellent staff Value for Money"

    Kg

    -

    December 21, 2018

    7.2
    Very good service

    Things you’ll love about Hotel Heritage Inn

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    Very good
    Location
    7.5
    See map
    Very good location
    Popular
    Nearby
  • Assi Ghat680 m
  • The Ganges River680 m
  • Sankat Mochan Hanuman Temple1.28 km
  • Banaras Ghats1.28 km
  • Dasaswamedh Ghat1.51 km
  • Golden Temple (Kashi Vishwanath)1.81 km
  • Manikarnika Ghat2.01 km
  • New Vishwanath Temple3.7 km
  • Dhamek Stupa9.72 km
  • Sarnath9.72 km
  • This property is in high demand!

    Last booked 8 hours ago

    Value for money7.1
    Distance to city center1. Km
    Location rating7.5
    Nearest airportLal Bahadur Shastri Airport (VNS)
    Distance to airport22.6 km

    Rooms available at Hotel Heritage Inn

    Executive Room
    Executive Room
    ...
    • Room size: 13 m²/140 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Superior Double or Twin Room with Garden View
    Superior Double or Twin Room with Garden View
    ...
    • Room size: 19 m²/205 ft²
    • Balcony/terrace
    • 2 single beds or 1 double ...
    Enter dates to see prices
    Executive Triple Room
    Executive Triple Room
    ...
    • 1 double bed or 1 single be...
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
      Enter dates to see prices
      Premium Room - City View
      Premium Room - City View
      ...
        Enter dates to see prices
        Have a question for Hotel Heritage Inn?

        What people love about Hotel Heritage Inn

        • 10.0
          Exceptional

          "Clean room"

          sirilak

          |

          December 10, 2018

        • 10.0
          Exceptional

          "Food was good."

          indrani

          |

          October 31, 2018

        • 8.4
          Excellent

          "We stayed four nights in the new heritage suites, which were clean and the bed was comfortable- good innerspring mattress."

          Simon

          |

          December 19, 2018

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        More about Hotel Heritage Inn

        More about Hotel Heritage Inn

        10.0
        Exceptional

        "Nice staff"

        sirilak

        |

        December 10, 2018

        An overview

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        What they offer

        7.2
        Very good

        "overall hotel is safe and comfortable."

        RAMAKRISHNA

        |

        August 3, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Reviews of Hotel Heritage Inn from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (181)Booking.com Reviews (304)
        7.1
        /
        10
        Cleanliness6.9
        Facilities6.6
        Location7.5
        Room comfort and quality6.8
        Service7.2
        Value for money7.1
        All languages
        All guests (181)
        All room types
        Showing 146 verified guest comments
        12345
        8.4
        Excellent
        Aline from Luxembourg
        Solo traveler
        Standard Room
        Stayed 1 night in March 2019

        Good place to stay”

        Hotel is nice, but has no elevator. Personal is friendly and helpfully. Room look nice, could be a little bit cleaner. Shower is good, bed is comfortable except the pillow wich is too strong. No free water bottle included. Hotel is near to the ghats.

        Reviewed March 26, 2019
        8.0
        Excellent
        DEVAGUDI from India
        Business traveler
        Standard Room
        Stayed 1 night in March 2019

        COMFORTABLE STAY ”

        Over all experience was good and rooms were nice , i would recommend executive room as delux rooms r lil small , my only concern is that there is not lift , and for restaurant we need to go to 5th floor which is almost ipossible for elder people .... they said they r arranging a lift soon , if that is the case this would be one of the nice hotels in varanasi

        Reviewed March 09, 2019
        2.8
        Prathamesh from India
        Group
        Deluxe Room
        Stayed 1 night in April 2019

        Okayish hotel”

        Rooms are very good. Service is very bad. Food is the worst. Restaurant on 5th floor. No roof in restaurant. Costly food. No lift in the hotel.

        Reviewed April 24, 2019
        8.4
        Excellent
        Rohn
        Business traveler
        Standard Room
        Stayed 2 nights in February 2019

        Good stay , great location, Friendly manager.”

        We took 2 rooms for 2nights.Rooms are clean , spacious.Hot shower & AC all find. 5 mins walk to the ghats.Throughout our stayed we had all our meals in the hotel restaurant.Food was good. Breakfast spread should improve .Only problem we had to walk up to the restaurant.5th floor.I was told lift will be ready in 6 months time.Hotel also provided airport transfer at reasonable rate..Overall satisfy.

        Reviewed February 18, 2019
        8.4
        Excellent
        Khalia from South Korea
        Solo traveler
        Standard Room
        Stayed 2 nights in February 2019

        Good place to stay ”

        This place is a good to stay it if you get one of the more expensive rooms. They’re more spacious, clean and exactly as pictured. The staff here is good and very helpful and polite. The provided breakfast can be hit or miss at times. Other than that this place is a value for you money when staying in Varanasi.

        Reviewed February 12, 2019
        3.2
        Arindam
        Couple
        Deluxe Room
        Stayed 2 nights in April 2019

        Don't know who was at fault ”

        I was informed by mail that my request for early check-in by 7_8am was accepted by the hotel. When I reached the hotel refused saying they have not confirmed. When spoke with agoda personnel they also denied such a mail confirmation. Then where did this mail come from? I hv always been using Make My Trip (MMT) for hotel and flight bookings. Never faced such am embarrassing situation early in the morning. I think it is always better to stick to the time tested agency like MMT rather than trying small and unreliable agencies.

        Reviewed April 16, 2019
        4.4
        Prathamesh from India
        Group
        Standard Room
        Stayed 2 nights in April 2019

        Not so good”

        The complimentary breakfast is not so good. The restaurant is on the 5th floor and without any roof. There is no lift even after having 5 floors in the building. Not recommended.

        Reviewed April 23, 2019
        4.8
        Juergen from Germany
        Couple
        Superior Double or Twin Room with Garden View
        Stayed 3 nights in March 2019

        Description of hotel is much better than reality”

        Reception is very pushy in offering guided tours already at check in. Attention: Your credit card will be charged in Euro for a rate which is fixed by a private Indian bank plus 5% bank fee! There is no lift in the hotel! Guest rooms are up to the 4th floor. Hint: BEFORE you take your luggage to your room check if the room is like you have booked it (air-con, beds, size, location, etc.). Reception first tries to give you a cheap room! "Garden view" means one tree in a concreted court with some rubbish! "Twin bed" means 1 queen bed and one bed about 70(!!)cm wide! "Roof top restaurant" means an inside restaurant on the last floor WITHOUT air-con, extremely hot at noon and with biting moskitoes in the evening. Allways closed curtains...so no view! The restaurant TWICE served bottels of soda water which were not completely full (opened before)!!

        Reviewed March 25, 2019
        3.2
        Anil from India
        Couple
        Standard Room
        Stayed 2 nights in February 2019

        Worst experience”

        Hotel staff is rude and unprofessional Inspite of confirm booking they give our room to some foreigner for more money . I am going to file court case for harassment and worst experience even after advance payment . Will file the case in Consumer court Chandigarh for unfair trade practice. Feel cheated and bad experience

        Reviewed February 17, 2019
        4.0
        pierre from Canada
        Couple
        Standard Room
        Stayed 5 nights in January 2019

        Disaster”

        It is a totally disorganized place. For the 5 days we were there we had to fight with the staff to clean the room . It was finally done at night. The dining room is on the 7th floor and there is no lift. From our room we could hear clients arguing with the staff. Breakfast is no good. Very unpleasant stay

        Reviewed January 28, 2019
        8.0
        Excellent
        Mateusz from Poland
        Couple
        Standard Room
        Stayed 1 night in April 2018

        Perfect place”

        Perfect place, pretty clean and nice room, very close to ghats, good breakfast.

        Reviewed February 24, 2019
        10.0
        Exceptional
        Kaspars from Latvia
        Couple
        Standard Room
        Stayed 1 night in May 2018

        Awesome hotel with great location”

        Located just 2-minute walk away from the banks of river Ganga, on a quieter end of the ghats, this hotel stands out in the area. The Executive room we were staying at was by far the best hotel room we had seen in India. Roomy, bright, very clean, well furnished and modern design.

        Reviewed May 12, 2018
        8.8
        Excellent
        Mateusz from Poland
        Couple
        Deluxe Room
        Stayed 1 night in April 2018

        Best value to price in Ghats”

        Best place to stay close to ghats. It is just 5 minutes walk to river. Most of other hotels have very poor conditions, this hotels is really nice, clean and cheap. Very good breakfast bufet, sandwitches, toasts, omlet, egg, idli, parata, fruits, chola, chutney, juice, tea or coffe and they change it every day.

        Reviewed April 10, 2018
        10.0
        Exceptional
        JANARDHANAN from India
        Group
        Standard Room
        Stayed 5 nights in March 2018

        EVER MEMORABLE STAY IN VARANASI ”

        Our Group of ten members, all Senior Citizens but for one, felt cent percent satisfaction over our comfortable stay for five nights in Hotel Heritage Inn. Soothing ambience blended with noticeable hospitality of the team of staff indeed worthy of appreciation.

        Reviewed March 29, 2018
        10.0
        Exceptional
        revathi from Malaysia
        Group
        Deluxe Room
        Stayed 2 nights in May 2017

        Value for money ”

        Good hotel and it's very nearby Ganges river , walking distance . Great staffs Cons : hotel should have lift as it's very inconvenient, breakfast choices should vary and not the same breakfast everyday . You've got to be very careful when u book anything with them , you've got to really bargain or else you'll be cheated paying more.

        Reviewed August 04, 2017
        8.0
        Excellent
        George from Malaysia
        Couple
        Deluxe Room
        Stayed 2 nights in March 2019

        Great Hotel”

        Close to the ghats, hotel is in good conditions, and the staffs are really helpful.

        Reviewed April 12, 2019
        6.4
        Good
        Ashkan from Czech Republic
        Couple
        Standard Room
        Stayed 2 nights in March 2019

        Good”

        When we arrived we were forced to post a 'positive' review on TripAdvisor during our stay so that the staff can "check it while we are staying at the hotel". They told us that they are giving us an "upgrade" to their Heritage class rooms for free and in return they want a good review. Not only we didn't like this tit-for-tat trading, it became a more appalling practice when we found out that the room was the same exact one we had booked in the first place. The more I look at the photos all the more I'm inclined to believe that there is not a single between Heritage and Deluxe rooms. They look the same on the photos. Besides we had no "view" to anything from our window (this is apparently the only thing that distinguishes Heritage rooms from Deluxe ones. We do not recommend the restaurant upstairs as it is extremely unclean. It made us sick instantly. Something that had not happened elsewhere in India. The way they handle their food is testament to that (e.g. moving vegetables with bare hands from one plate to another before delivering it to you.) The location is perfect. Staff were nice and helpful. Hot water is available at all times. It never got cold even if two people showered right after another. There were stains on the pillows and bed sheets. Toilet was sanitized before our arrival which was a brilliant thing to observe.

        Reviewed March 16, 2019
        8.4
        Excellent
        Santosh from India
        Group
        Deluxe Room
        Stayed 2 nights in November 2018

        Good experience overall”

        good location but not exactly in Deshwamedh ghat like mentioned. closer to Assi Ghat. The gentlemen in charge of operations very very helpful and cooperative though the the lower working level could improve. Restaurant services and attitude should be spruced up considerably. The driver and guide provided to us were excellent.

        Reviewed November 21, 2018
        10.0
        Exceptional
        sherry from Canada
        Group
        Standard Room
        Stayed 3 nights in November 2018

        I loved the hotel. Great location, outstanding staff/ friendly and very helpful. We would definite.”

        Location was slightly off Main Street so it was quiet. Close to the ghats and the staff were wonderful. The hotel offer a tour package that we originally declined but then changed our minds. We were thrilled with it and our guide Aakash was extremely knowledgeable and friendly and a lot of fun.

        Reviewed November 20, 2018
        4.0
        JUN from Malaysia
        Solo traveler
        Standard Room
        Stayed 1 night in October 2018

        Walking distance to Ganges river.”

        I has been transfer to hotel call Rivera palace, hotel somehow difficult to find because it located lane where taxi not able to drive in , room is clean aircon is cold, walking 5 minute to Ganges river, very easy to reach , but no food available around the area, luckily I spare instant noodle with me, breakfast offer Indian breakfast , I personally don’t like what they offer, but no choice to filling up stomach .

        Reviewed October 30, 2018
        12345
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        • Very good location
        • Assi Ghat