Hotel Heritage
 Hotel Heritage
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5.7
Review score
/10
(121 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
  • City Centre, New Town1.8 km
  • Sunny Shopping Centre2.2 km
  • Netaji Subhas Chandra Bose International Airport2.22 km
  • Dimple Plaza2.23 km
  • Tyra Sarees2.25 km
  • Baba Vishwanath Mandir3.05 km
  • Chinese Budhhist Temple3.37 km
  • Passion Plaza4.53 km
  • City Centre Mall4.75 km
  • La Vida Mall5 km
  • Free Wi-Fi

    Hotel Heritage

    VIP Road, Raghunathpur, Near Teghoria Bus stop, Rajarhat, Kolkata, India, 700059 - See map
    Exceptional reputation
    Recommended by 83% of guests
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Laundry service

    • Dry cleaning

    Property ranking|Compared to 2,265 Kolkata properties
    See all rankings
    Room size
    155 sqm.
    Room comfort score
    5.6/10
    Review score - United States
    5.8/10
    Location score
    6.9/10
    Bigger than
    99
    %
    of Kolkata properties
    Better than
    97
    %
    of Kolkata properties
    Better than
    97
    %
    of Kolkata properties
    Better than
    96
    %
    of Kolkata properties
    Value for money5.7
    Distance to city center4.00 Km
    Location rating6.9
    Nearest airportNetaji Subhas Chandra Bose International Airport (CCU) - India
    Distance to airport2.2 km

    Rooms available at Hotel Heritage

    Budget Double Room
    Budget Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Budget Double Room
    Budget Double Room
    ...
    • Room size: 200 m²/2153 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 126 m²/1356 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 184 m²/1981 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Executive Single
    Executive Single
    ...
      Enter dates to see prices
      Deluxe Single
      Deluxe Single
      ...
        Enter dates to see prices
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        More about Hotel Heritage

        More about Hotel Heritage

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

        Reviews of Hotel Heritage from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (121)Booking.com Reviews (13)
        5.7
        /
        10
        Review score
        Cleanliness5.3
        Facilities5.9
        Location6.9
        Room comfort and quality5.6
        Service5.5
        Value for money5.7
        Rating
        9+ Exceptional (3)
        8-9 Excellent (3)
        7-8 Very Good (5)
        6-7 Good (24)
        <6 Below Expectation (74)
        Time of the year
        Mar - May (17)
        Jun - Aug (24)
        Sep - Nov (34)
        Dec - Feb (34)
        All languages
        All guests (121)
        All room types

        Show reviews that mention 

        Showing 109 verified guest comments
        12345
        8.0
        Excellent
        David from United States
        Solo traveler
        Executive
        Stayed 1 night in December 2012

        good location”

        convenient to the airport

        i frequently fly into kolkata one day and then fly out the next. this hotel is close to the airport and can be easily reached with a pre-paid taxi for about upees. wi-fi was available. typical breakfast of eggs and toast with a hot drink was brought to the room by room service and was included in the price.

        Reviewed December 17, 2012
        9.3
        Exceptional
        Thanagrit from Thailand
        Couple
        Deluxe
        Stayed 1 night in April 2014

        Very nice room and budget”

        Location, service and comfortable room.

        We took bus no.46 from Esplanade to the hotel with Rs.15 each (Overcharge) The hotel is easy to find and located close to 3-4 bazaar (malls) There is a KFC just 100m. away. Our standard room is very nice, clean and very comfortable. The hotel might offer Rs.200/person taxi to airport. However, we found several taxis front of the hotel at 5 am. We bargained one driver to Rs.100 for 2 poeple. (I saw an Indian paid only Rs.20) No bus services at the time.

        Reviewed April 12, 2014
        6.0
        N from India
        Business traveler
        Deluxe
        Stayed 1 night in November 2013

        Best hotel near Kolkota airport, ideal for transit”

        Clean rooms,friendly staff and easy access to Kolkota airport

        We had to cancel the trip. We are aware of the hotel and have been using for transit for the last 2 years. We would request hotel management to refund the booking amount as we did not utilise the room due to trip cancellation

        Reviewed November 12, 2013
        6.0
        N from India
        Business traveler
        Deluxe
        Stayed 1 night in November 2013

        Unable to stay as we had to cancel the trip”

        As per our previous experience it has easy access to airport, clean room and friendly staff

        We would not stay at the hotel as we had to cancel the visit. Would request hotel management to refund the booking amount if feasible as we have beemn regularly using their facility for that last 2 years!!

        Reviewed November 12, 2013
        4.0
        SengGuan from Malaysia
        Solo traveler
        Deluxe
        Stayed 1 night in December 2012

        upkeeping is bad”

        near to airport

        overall, the room is big for superior but housekeeping is bad, the dining area hygiene is really bad. no proper management overall in hotel management. i even witnessed the left over butter and jam on the dining area just covered by a piece of paper and store on the table, really pissed off!

        Reviewed January 11, 2013
        5.0
        ERNST from Australia
        Business traveler
        Executive
        Stayed 1 night in December 2012

        Low rates & close to airport”

        Near to CCU airport, on main route, low rates, simple processes

        For the low price the hotel was reasonable value, available / open at very short notice in the middle of the night, and located conveniently on a main route near the airport. Staff were friendly and responsive. However, bathroom fittings were faulty, there was NO hot water coming out despite a water heater being there, and the sheets / pillow cases were not clean (stained) and had other persons' hairs still on them. Also, the breakfast provided was rudimentary and the breakfast area was not clean.

        Reviewed December 26, 2012
        8.7
        Excellent
        Raymond from United States
        Solo traveler
        Deluxe
        Stayed 1 night in November 2012

        Great, easy access from airport”

        Close to airport

        I enjoyed Hotel Heritage. It was nice and close access to the airport we flew into. It is a ways from the city. Not lavish but had all the necessities and was clean. Not a bad place to stay for the price at all. If coming through the area again I'll stay here.

        Reviewed December 10, 2012
        2.0
        Pawika from Thailand
        Business traveler
        Deluxe
        Stayed 1 night in March 2011

        Very bad experience in India”

        Nothing I can think about the Pros of this hotel

        The room is smelly , so small & very dirty. The sheet & the towels have like never been wash!!! Such a bad dream of my first night in India. The hotel is actually so far from the airport & not easy to find.

        Reviewed March 23, 2011
        8.4
        Excellent
        Samir from India
        Couple
        Deluxe
        Stayed 1 night in October 2017

        Excellent”

        Hotel is located very near to Airport..... Still you have to pay 200 for a taxi from hotel to Airport....

        Reviewed November 16, 2017
        8.3
        Excellent
        Jaroslaw from Canada
        Solo traveler
        Deluxe
        Stayed 1 night in December 2013

        Nice place, nothing to complain about.”

        price, location, wifi

        Few minutes away from the center, the hotel is a very good deal for the money. The staff will arrange anything you need from motorbike rentals to trips.

        Reviewed January 22, 2014
        5.7
        Yoosoof from Sri Lanka
        Business traveler
        Deluxe
        Stayed 1 night in August 2014

        Not as expected and mentioned in the website”

        Location closer to the Airport

        Apart from the fact that this is very close to the Airport, nothing can be expected here and most of the things were just included in the website. When questioned about it, the answer was very simple..'You have to contact Agoda'..

        Reviewed February 10, 2015
        5.0
        Nitin from India
        Couple
        Deluxe
        Stayed 1 night in December 2014

        Needs improvement -not recommended”

        Nothing other than location near the airport for transit travellers

        The hotel was not very clean. The bathroom was unusable for bathing as the shower was an open area between the pot and the sink. Only one towel was provided, no second towel even though we had booked an occupancy of two persons,no hand towel, soap and shampoo in a sachet in the room. The breakfast was very limited with ready made tea being served in a small paper cup.

        Reviewed December 21, 2014
        7.0
        Very good
        David from United States
        Solo traveler
        Executive
        Stayed 1 night in November 2014

        Convenient for airport stay, nearby restaurants.”

        Good staff, convenient to airport, rooms not bad.

        Everything went well. Desk staff were responsive and helpful. Room was ok, nothing special, somewhat tired, but good enough value for money. Only issue was that the driver they use wanted more than the quoted price once we left the hotel and gave us a bit of hassle.

        Reviewed November 18, 2014
        5.7
        Kristen from United States
        Business traveler
        Deluxe
        Stayed 1 night in November 2014

        Watch out for the water and taxi scams”

        location,service

        The staff were helpful. The water they bring to your room is not free and you are asked to pay for it upon check out. Only 25 rupees, but it is given with shampoo and soap as if it is free. Taxi to airport was 150 (seems a little high) and taxi demanded 200 after we got there. The porter was helpful carrying bags to and from hotel to taxi.

        Reviewed November 11, 2014
        5.7
        Sudip from India
        Family with young children
        Deluxe
        Stayed 4 nights in December 2013

        should check on cleanliness ”

        Location, proximity to airport, choice of food

        Hotel Heritage is close to airport and transport is easily available. The food service was good, they paid individual attention to the preparation. There is wi-fi available but mobile n/w can't be accessed once you are inside the room. The only thing where this hotel is lacking is "house-keeping". The room was very dirty and the linen was changed only after complaint. The reception at the hotel at first refused to listen about the unclean room saying that it is not their responsibility. After insisting they sent someone from housekeeping, changed the linen. The room was cleaned only a day after as they said there is no housekeeping staff available in the evening. We booked the hotel days in advance, the room should have been prepared. I don't think the staff should wait for a complaint from the guests to clean the room.

        Reviewed January 04, 2014
        6.7
        Good
        Jasmine from Australia
        Solo traveler
        Deluxe
        Stayed 1 night in July 2013

        Fine for short stay transit, a bit overpriced”

        clean sheets, good food, reasonable internet

        I would recommend for a short stay transit as its close to the airport, the wifi connection is fast enough to skype! and the food was quite good quality. However they charged highly for airport transfers and room was above average price.

        Reviewed August 09, 2013
        3.3
        Athikhom from Thailand
        Solo traveler
        Deluxe
        Stayed 1 night in July 2013

        Just a place to sleep near the airport”

        Close to Kolkata airport and good wifi

        I chose this hotel because of its location, 10 min from the Kolkata airport. After arriving in Kolkata at 2 am, I just needed a place to sleep before catching my domestic flight in the afternoon. The room they gave me was old and full of dust. The bed sheet and pillow cases were old and quite dirty, as if they had not changed it for weeks. I was too tired and sleepy to make any complaint or demand to change the room. The facilities in the room like TV, computer (? Yeah, there was one old PC in the room) and refrigerator - none of them worked when I was there, which was practically not a big issue for me because I don't need them. In addition, they handed me a bottle of drinking water, and I thought it was complimentary. But when I check out, they said it was chargeable and demanded money for it. On the one side it can be regarded as my fault not to ask about this first, and it was not a big amount of money (25 INR). But on the other side, it shows that the hotel does not treat its guests with honesty and transparency. They should have informed the guests earlier. Another good thing, apart from its location close to the airport, was that they have good wifi for free. But it took the staff for a while to give me the right password.

        Reviewed July 28, 2013
        4.0
        Jeffrey from Canada
        Solo traveler
        Deluxe
        Stayed 1 night in January 2013

        Not sure if it could have been worse.”

        sleeping, bed, tv.

        Wow. What an adventure. There are not too many options near Kalkutta aiport. I decided to stay in this area as it can be quite a long taxi ride into the city. Maybe that was my mistake. Around 9pm I went out to find a restaurant for dinner.

        Reviewed May 25, 2013
        4.7
        Andrew from United Kingdom
        Couple
        Deluxe
        Stayed 1 night in August 2012

        short cab ride from airport”

        free indian breakfast close to airport cheap room

        Taxi is cheaper from airport if you go to prepaid taxi booth inside airport and buy a voucher for your journey before approaching cab drivers. Room had cable tv and basic bathroom . Aircon was old but kept us cool. Got there quickly from the airport at midnight. Staff were helpful and gave us matches to light mosquito coil. Breafast was dahl chappati and tea.

        Reviewed May 22, 2013
        6.0
        Liwen from Taiwan
        Solo traveler
        Deluxe
        Stayed 1 night in February 2013

        Close to airport”

        Near the airport, free WIFI & friendly staff

        Near airport, convenient for transit (only cost 150 INR from CCU by Taxi). But the housekeeping is bad. The wall in toilet is dirty (covered by mildew), blanket provided is humid and not clean. The breakfast offered was also not taste good.

        Reviewed April 16, 2013
        12345
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