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Hotel Hokke Club Kumamoto
20-1 Tooricho, Kumamoto, Kumamoto, Japan, 860-0013 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kumamoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kumamoto Castle. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Wi-Fi in public areas
Great value and comfort stay ”
The location is convenient to the tram! It is close to tourist attractions and can be reached on foot. Breakfast is adequate. The staff was extremely friendly and helpful.
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Exceptional”
The staff were very friendly and helpful. Breakfast was great
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Thank you for using our Hotel Hokke Club Kumamoto. We would like to thank our staff and breakfast for their warm and heartfelt voice. We will continue to improve our service every day so that we can receive such voices. If you stay in Kumamoto City next time, all the staff are looking forward to using it.
Exceptional”
Good pricing. Professional staff. I loved the breakfast it was delicious the lady working in the restaurant on observation was hard-working and very friendly. I would recommend this hotel.
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recommended ”
best services, good public bath, good value for money, and close to tram
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Comfy beds ”
I had to book this hotel because the previous I was in had uncomfortable beds. Hokke club did not disappoint! Their beds are really comfortable and this location is a good location. In the middle of sakuramachi and Kumamoto station. It is also near a tram stop if you wish to take it.
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breakfast is super!”
You can enjoy the breakfast in buffet style. They offer you the some piece of local Kyushu foods. I enjoyed.
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U need to shower at public bath area”
If u can accept japanese style shower. Mean no private bath room. Share with others . Then this hotel is OK.
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Right by bus stop”
Location was a bit far from station and the city centre, there is a bus stop outside though. Nice touch with the indoor baths.
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Fair”
Location is good. A trail station is nearby. There's five minutes walk from shopping center, which provides great convenience.
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both good and bad”
The staff members were really nice and polite. The breakfast was fantastic. So many choices and a great view. One disappointing thing is that the room I stayed does not have a bath and shower room. I had to share the bathroom at the middle of the floor.
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Comfortable breakfast”
There were many kinds and all items were delicious
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Silly staff”
When we checked in, I had prepared a printed hotel order for the staff. The staff asked me what my name was. I pointed the order and gave the passport to the staff. I also said my name in English. The staff gave me a receipt and a room key. But the name of the receipt was not mine, and then I said that room was not ours. The staff looked for a while, and finally got the room key to us. The room is at the last room of the corridor, but I think the hotel is full during New Year's Eve so I do not mind. After I went to the toilet, there was a loud “Di Di Di Di” sound coming from the toilet, but there was no leakage from the toilet or the washboard. We were very worried about affecting sleep, and the air conditioner was not work. The wind from the air conditioner is very weak. I went to the front desk to ask for a room change, but the front desk staff used an interpreter to say that the English content was "you will also hear “Di Di Di Di” sound from every room , so I will not change room f
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Small room”
the room is real small, you cant even turn your body in the bathroom, DO NOT STAY HERE!! YOU DESERVE MUCH MUCH BETTER!!!!!
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Acceptable”
I had my worst experience staying at this hotel compare with all other location that I have travel within Japan. When we got into our room, both rooms had very strong cigarette smell (specially in the bathroom). I reported to the front desk lady right away, who also just help us checked in in less than 3 minutes ago. She cannot speak proper English. At first she told me: Your room is non-smoking, if you want to smoke, please go outside. I explain myself patiently again and kindly ask her to go check the room in person. She seems having trouble understanding me and finally took out a translator and ask me: Did you smoke in the room? I was like you just helped me checked in, why would I go smoke in both rooms and then report it to you? She also sent someone to check both rooms and came back saying no cigarette smell. In the end she agree to change both rooms for us. Other than this, this hotel facility is very old and it is near a cemetery. I will not recommend it.
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Comfortable stay at Hokke Club Kumamoto”
Although the hotel was 4 tram stations away from the Kumamoto station, it was within walking distance to the Kumamoto Kotsu Centre which was the hub for all bus transport to the various parts of Kyushu.The Tram transport was also easily accessible to all places of interests.
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Excellent”
walking distance to shopping and sight seeing areas and is connected by tram and airport limousine. Breakfast quite good and the onsen is small, but ok. Staffs are very good, but not great in English. Funeral house is just opposite to hotel, and is a bit quite at night time if you walk back to hotel. 7-11 is at least 5 mins walk from hotel, and only 1 restaurant (indian) nearby
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superb”
tho the outlook of the hotel doesnt look very nice. but overall is superb. room is nice n cozy. hotspring is very good. staff are friendly n helpful.
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Big room, small bathroom”
Hotel is located close to the tram stop and covered shopping arcade. Good service from hotel staff and provided information for best place to go on day of the matsuri. We arrived before the check in time, whe left our bags at the hotel while exploring the city. Our bags were already delivered to our room when we returned.
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A conveniently located place to roam”
A standard "Japanese business hotel" experience. No problems in general [although one minor issue could be that the reception staff ladies weren't that confident using English, and thereby them using formal Japanese only made it harder for us to communicate]. Foodwise - I highly recommend the lunch buffet - only 800 yen.
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the hotel was ok. it was clean but small. ”
the hotel was fine, not wonderful but clean and comfortable. the staff had several problems while trying to serve us. they seemed disorganized and as though they didn't know who should do which job. and i cannot believe they gave us breakfast tickets and then came to our room to take them away and tell us it was a mistake. also, one lady took our car keys, then the other lady stopped us to ask for them again. we were holding all of our bags and she made us miss the elevator. she didn't even apologize. then the next morning the staff didn't know if the room had been charged to my credit card. i had wanted to pay in cash, but they said that maybe the credit card had already been charged. it hadn't been, but they didn't know that and neither did i until later. the hotel and location were good, but the staff was terrible.
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