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6.8

Good
43.2% this month
/10
(681 reviews)See what guests said
Housekeeping32
Car Park1
Garden1
See map

6.3

Good

Location rating score

Parking
FREE
Popular landmarks
The Parish of St Michael and All Angels 1.5 km
Puu Jih Shih Buddhist Temple 1.5 km
Sandakan Heritage Museum 1.8 km
Japanese Cemetery 1.8 km
Agnes Newton Keith Home 1.9 km
Sandakan War Memorial Park 8.1 km
Sandakan Rainforest Discovery Centre (RDC) 17.9 km
Gomantong Cave Sandakan 34.3 km
Turtle Islands National Park 35.3 km
Langkayan Island 76.4 km
Nearby landmarks
Hsiang Garden Parking 50 m
Chong Thien Vun Park 460 m
Leila Baptist Church 460 m
Trig Hill 730 m
Kg Pukat Fisherman Village 780 m
Sandakan Regional Library 930 m
Sandakan Post Office 1.1 km
Tun Razak Park 1.3 km
St Mary's Cathedral 1.3 km
Pasar Karamunting 1.3 km
Hotel Hsiang Garden

"Nice budget hotel"

RAHMAT - December 23, 2021
Standard Hotel Hsiang Garden
Lobby Hotel Hsiang Garden
Interior view Hotel Hsiang Garden
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Hotel Hsiang Garden

Mile 1 1/2, Leila Road P.O Box 1603, Sandakan City Center, Sandakan, Malaysia, 90717 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sandakan City Center part of Sandakan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Turtle Islands National Park. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Daily housekeeping

Value for money7.7
Distance to city center2.5 Km
Location rating6.3
Nearest airportSandakan Airport (SDK)
Distance to airport7.9 km

Rooms available at Hotel Hsiang Garden

Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard
...
  • Room size: 25 m²/269 ft²
  • Nature view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Triple
...
  • Room size: 30 m²/323 ft²
  • Nature view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Bed in Mixed Dormitory Room with Fan and Attached Bathroom
...
  • Room size: 210 m²/2260 ft²
  • Mountain view
  • 1 single bed
Enter dates to see prices
Family Room
...
  • Room size: 300 m²/3229 ft²
  • Mountain view
  • 1 single bed and 1 king bed
Enter dates to see prices
Dormitory(Fan)
...
  • Room size: 10 m²/108 ft²
  • Shower
Enter dates to see prices
Standard Room(1 Queen Bed)
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Family Room(1 Queen Bed and 1 Twin Bed)
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Hsiang Garden?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Hsiang Garden?

A stay at Hotel Hsiang Garden also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Hsiang Garden has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Sandakan with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Hsiang Garden?

Wake up to a great continental breakfast at Hotel Hsiang Garden. Adults can enjoy breakfast offered with an additional charge of 5 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Hsiang Garden?

Hotel Hsiang Garden features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Hsiang Garden?

Hotel Hsiang Garden does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Hsiang Garden?

Labuk Bus Station is the closest train, metro, or bus station, about 1.9 km away from Hotel Hsiang Garden.

What restaurants are nearby Hotel Hsiang Garden?

Hotel Hsiang Garden is located in Sandakan City Center, famous for good restaurants such as Trig Hill Restaurant, Penang Food Centre and Fans.

What popular shopping places are close to Hotel Hsiang Garden?

Hotel Hsiang Garden is located in Sandakan City Center area which features shopping places such as Harbour Mall Sandakan, Centre Point Mall and Gentingmas Mall.

What are popular attractions near Hotel Hsiang Garden?

Guests at Hotel Hsiang Garden can easily visit Agnes Newton Keith Home, The Parish of St Michael and All Angels and Sandakan Heritage Museum located in the Sandakan City Center area.

What popular natural sightseeing spots are close to Hotel Hsiang Garden?

Hotel Hsiang Garden is located in the Sandakan City Center area, which is famous for natural sightseeing destinations such as Trig Hill, Sandakan Rotary Observation Pavillion and Sandakan Heritage Trail.

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Explore the neighborhood

What people love about Hotel Hsiang Garden

  • 10

    Exceptional

    "Nice budget hotel"

    RAHMAT

    |

    December 23, 2021

  • 8.4

    Excellent

    "Nice place to stay"

    MOHD

    |

    September 14, 2020

  • 9.2

    Exceptional

    "Nice place to stay"

    MOHD

    |

    September 14, 2020

Overall rating:

6.8

Good
681 reviews
Cleanliness
6.3
Facilities
6.0
Location
6.3
Read all reviews >
What travelers say they love:
The location is great.
SANDRA from Malaysia
Couple
More about Hotel Hsiang Garden

More about Hotel Hsiang Garden

Hotel Hsiang Garden

Never miss a single attraction in Sandakan when staying at Hotel Hsiang Garden. Getting around in Sandakan is easy when staying at this hotel, strategically placed right in the heart of the city.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and shuttle services provided by the hotel make exploring Sandakan even more convenient. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Hsiang Garden thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
Hotel Hsiang Garden also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hotel Hsiang Garden begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Hsiang Garden caters to its guests varied dietary restrictions with cuisine types such as halal available. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and nightclub.
Hotel Hsiang Garden offers an excellent variety of recreational facilities. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience Sandakan like a true local. An afternoon of browsing the works at Sandakan War Memorial Park located 8.0 km away can familiarize you with the local art scene. Don't forget to stop by Agnes Newton Keith Home located 1.8 km away, where everyone who visits Sandakan wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 92% cheaper than other options.

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Amenities and facilities
Review score
Facilities

6

Most talked about facilities

Housekeeping

36 mentions

Internet

5 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Karaoke
  • Nightclub
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Restaurant Beluran

  • Cuisine: American, Local, Seafood
  • Menu: Buffet
Location
Mile 1 1/2, Leila Road P.O Box 1603, Sandakan City Center, Sandakan, Malaysia, 90717
Good
Location

6.3

Airports

  • Sandakan Airport (SDK)
    7.9 km
  • Lahad Datu Airport (LDU)
    93.4 km

Public transportation

  • Labuk Bus Station
    1.9 km

Hospital or clinic

  • Borneo Dispensary
    2.0 km

Shopping

  • Harbour Mall Sandakan
    2.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.7 km
What's nearby

Popular landmarks

  • The Parish of St Michael and All Angels
    1.5 km
  • Puu Jih Shih Buddhist Temple
    1.5 km
  • Sandakan Heritage Museum
    1.8 km
  • Japanese Cemetery
    1.8 km
  • Agnes Newton Keith Home
    1.9 km
  • Sandakan War Memorial Park
    8.1 km
  • Sandakan Rainforest Discovery Centre (RDC)
    17.9 km
  • Gomantong Cave Sandakan
    34.3 km
  • Turtle Islands National Park
    35.3 km
  • Langkayan Island
    76.4 km

Nearby landmarks

  • Hsiang Garden Parking
    50 m
  • Chong Thien Vun Park
    460 m
  • Leila Baptist Church
    460 m
  • Trig Hill
    730 m
  • Kg Pukat Fisherman Village
    780 m
  • Sandakan Regional Library
    930 m
  • Sandakan Post Office
    1.1 km
  • Tun Razak Park
    1.3 km
  • St Mary's Cathedral
    1.3 km
  • Pasar Karamunting
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee25 MYR
  • Distance from city center2.5 Km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)5 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 46
  • Room voltage240
  • Year property opened1981
  • Most recent renovation2015

Reviews of Hotel Hsiang Garden from real guests

Provided by verified guests of Agoda
Cleanliness6.3
Facilities6.0
Location6.3
Room comfort and quality6.9
Service7.4
Value for money7.7
High score for Sandakan
Rating
9+ Exceptional (39)
8-9 Excellent (15)
7-8 Very Good (46)
6-7 Good (10)
<6 Below Expectation (79)
Time of the year
Mar - May (40)
Jun - Aug (43)
Sep - Nov (44)
Dec - Feb (62)
All guests (376)
All room types
All languages

Show reviews that mention 

Showing 189 verified guest comments
12345
9.2
Exceptional
Jesse from Canada
Couple
Standard
Stayed 5 nights in January 2017

Great place to stay in Sandakan”

I've stayed here twice now because the value for what you get is just too good to pass up. Pros: - cheap - facilities were great: air conditioning, comfy beds, private bathrooms with hot showers, tv and fridge - great restaurant with cheap food in the lobby - very friendly staff Cons: - it's a bit out of the way, about a 15 minute walk to central Sandakan - not much to do around the hotel, however there is a night market about 10 minutes away I'd recommend this place to any type of traveller looking for cheap accommodation that has everything you could want from a hotel.

Reviewed February 02, 2017

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9.2
Exceptional
Cihan from Germany
Couple
Standard
Stayed 3 nights in April 2017

Lots of value for the price”

The location of the hotel is a bit off the city centre, but there are every few minutes mini busses on the main road going to the city for only 0,80 RM. Also there are few food options nearby. The room was spacious and really clean. The walls are not paper thin as usual in this price segment. The wifi/internet was really stable and good for Borneo standards!

Reviewed May 04, 2017

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7.6
Very good
Fatimah from Malaysia
Family with teens
Standard
Stayed 1 night in December 2017

Cheap & comfortable but facilities need to improve.”

Stayed 2 nights in 2 different rooms. Overall room condition is okay. Air-conditioner was not cold enough & toilet flush is not working but the hotel management willing to change our room to a better one (without charges). Cleanliness of toilet can be improve. Location - Close to most of Sandakan attraction places via car. (Uber/grab is available) Walking distance to Pasar Malam pos.

Reviewed January 03, 2018

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8.0
Excellent
Mohd from Malaysia
Couple
Standard
Stayed 1 night in November 2014

cheap and nice”

location

The location just beside sandakan the only one sandakan cinema. Quite far from town. Previously not far away from ocean king restaurant

Reviewed January 18, 2016

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8.4
Excellent
Hoang from Vietnam
Couple
Standard
Stayed 2 nights in May 2017

Cheap & good”

Old hotel & facilities but we've got a very big room with good air-con for a cheap price. Wifi worked well even though it did not work at all for one morning. Staff is really helpful. It's not in the town center but it takes only 5 mins bus to reach the town and the bus ticket cost 0.7 rm only

Reviewed June 02, 2017

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7.2
Very good
Carola from Chile
Couple
Standard
Stayed 1 night in June 2017

Very nice place for its price”

The place is clean and comfortable!, we got an aircon room, with a cozy double bed. There is a nice local restaurant on front of the hotel. The location is not very good but we got a Uber to Sandakan town for 4-5 ringgit. I would stay again!

Reviewed July 10, 2017

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7.2
Very good
Emma from United Kingdom
Couple
Standard
Stayed 1 night in February 2019

Pleasant experience”

Rooms were a good size and clean, good aircon and has a tv. Wifi was a bit weak. Travel desk was very helpful!!! Assisted us in arranging onward travel and giving good advice for what to do in Sandakan. The restaurant in situ does nice juices. Few other local restaurants, shops and laundry service near by. Not a long journey to the animal conservation projects.

Reviewed March 17, 2019

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10.0
Exceptional
Mohamed from Germany
Couple
Standard
Stayed 3 nights in August 2017

The best hotel, best stuff anf best Boss you can have in Sandakan”

Hello , Thank you for this nice time we spent in your hotel. We are really happy of your services . Specially Ahmed from Reception. He is such a nice guy and helped us a lot. we would like to say thanks to him. And to all the stuff in this nice hotel. In the end special thanks to the big Boss of the hotel. He is really flexible which let us enjoy our holiday the most. Thank you guys and see you next year. Mohamed and Karen

Reviewed August 26, 2017

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7.2
Very good
Yusrin from Malaysia
Family with teens
Family Triple
Stayed 1 night in September 2017

Good But Far From Town”

clean, staff just ok. but the location a lil bit far from town. if u have a car, it will ok.. but dont worry, Sandakan already have GRABCAR n UBER.

Reviewed November 13, 2017

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8.0
Excellent
Kennedy from Malaysia
Couple
Standard
Stayed 1 night in October 2019

Good value for money”

It’s really comfortable and worth for only rm42.40 and I can get one big size room and king size bed, the room is clean so far do not have any bad odor, the only cons is the toiletries, there is no any supply of toiletries only bath towel available, but I accepted it because for only this money, what can I expect more? Only the room light I don’t know whether it’s broken or what whole room looks so dim. Maybe it’s close to the nature which there are trees behind our hotel, there is some ants on the table will crossing by, and the spray head hanger is broken too. anyways it’s happy that staying here.

Reviewed October 23, 2019

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6.8
Good
CHUNG from Malaysia
Business traveler
Standard
Stayed 4 nights in March 2016

Fine”

Hotel Hsiang Garden is an average hotel with good offer.

Reviewed March 22, 2016

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9.2
Exceptional
sally from United Kingdom
Couple
Standard
Stayed 1 night in November 2016

Excellent value for money and friendly English sneaking staff ”

This was a great find we had a really good stay after visiting Uncle Tans at Kinabatangan River. The shower was hot and the aircon was good. The staff helped organise a lift for us to get from the hotel to Sepilok. Highly recommended!

Reviewed December 07, 2016

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10.0
Exceptional
Chou from Malaysia
Couple
Standard
Stayed 1 night in July 2020

Good location”

Have parking to park car, near with the mini market and restaurant. If you really like silent place, this hotel stay will be your choice

Reviewed July 10, 2020

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10.0
Exceptional
deepan from Malaysia
Solo traveler
Stayed 13 nights in February 2018

You get beyond what you pay ”

I stayed in dorm room for 13nights (well I travelled for work) n it was great. Clean room, nice lighting, clean sheets, nice bathroom, good water pressure. Very satisfying... And above all that u only pay less than rm15/night...

Reviewed March 05, 2018

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8.0
Excellent
Georgia from United Kingdom
Couple
Standard
Stayed 2 nights in November 2016

Value for money ”

We stayed for two nights here as a pit stop after travelling from KK. The room was big with a TV and the bathroom had a hot shower and bath. The only downside is that the room smelt like smoke so if you are a none smoker then request a smoker free room. The staff were extremely friendly and accommodating and the location was fine, a 15 minute walk from the centre but that was fine. The food at the restaurant wasn't the best but there is a really tasty Chinese over the road!

Reviewed November 19, 2016

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8.3
Excellent
Annie from New Zealand
Solo traveler
Standard
Stayed 1 night in April 2014

Comfortable and good value money”

Clean, nice staff, wifi

Comfortable and very good value for money. Local restaurants very near and food good. A few Km's from city centre so need own car or use taxi.

Reviewed April 20, 2014

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3.7
Jon from Australia
Couple
Deluxe Room
Stayed 2 nights in February 2015

Don't stay here”

The hotel is located nowhere near the centre of town in a sub standard. The room litterely stank, the toilet didn't flush, the shower was broken and the towel rail fell off the wall. We arrived too late to go anywhere else but booked out first thing the next morning. The staff booked us a taxi and said it was ok to pay 40 ringgit for the trip to town. The taxi arrived and wanted 50 ringgit. We caught the bus for 2 ringgit and found out from the next hotel that a fair taxi fee should hav been 15 ringgit so beware of rip offs on taxis in sandakan. Definitely find alternate accomodation, we like budget prices but this place was a joke

Reviewed March 01, 2015

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7.2
Very good
longer from Malaysia
Business traveler
Standard
Stayed 1 night in August 2016

Very basic and cheap hotels”

Room basically furnished and clean only bathroom is old. far from town center. Very noisy at night. Not suitable for family.

Reviewed August 03, 2016

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10.0
Exceptional
CHUNG from Malaysia
Business traveler
Standard
Stayed 1 night in April 2016

value for money”

affordable price comes with comfy room.

Reviewed April 18, 2016

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8.0
Excellent
Charles from Malaysia
Family with teens
Standard
Stayed 3 nights in December 2019

Reasonable price.. ”

Wifi line no good. Facilities need few maintenance. But is a great choice for budget travellers, near bus stop and can hop to city easily.

Reviewed December 24, 2019

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