ibis Sydney Thornleigh
200 - 212 Pennant Hills Road, Upper North Shore, Sydney, Australia, 2120 - See map
Make your best journey to Sydney with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Upper North Shore part of Sydney, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sydney Opera House. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Game room
Your dates are popular among travelersUsers are booking a place in Sydney every 1 minutes on Agoda.com
Highly recommend!”
I stayed here for 7 nights, and I highly recommend! The price was great, the staff are lovely and the house keeping was exceptional. I dined at the restaurant and had a delicious salmon and truffle oiled roasted vegetables, which I could not fault one bit! I will definately be staying here again. :-)
See room deals
good location”
freindly staff clean amenities lovely food well priced
See room deals
Dear Michelle, Thank you so much for your review & 10/10 score. It is such a pleasure to receive positive feedback about our staff & facilities. I will ensure your comments are shared with our team & we hope we can welcome you back soon. Regards Lauren Job General Manager
Value.”
Really a cut above other Ibis establishments I've stayed in. Room size ok for a short stay. Still had the dreaded fiberglass modular bathroom but a bit more modern. Staff at reception were friendly and efficient and quickly rectified a problem. There's little in the way of nearby competition but even so, a reasonable stop over spot.
See room deals
Hello Friend! Thank you very much for taking the time to review Ibis Hotel Thornleigh! From the sounds of things you had a great stay. With customer satisfaction at the forefront of our hotel we are pleased this was satisfactory. Completely understand that our modular bathrooms are definitely not for everyone, this may be something we can have a look into in the future. Feel free to pop in next time you are passing through! Warm regards, Jazmin
Parking”
Parking used to be free but now costs $10 per day.
See room deals
Bathrooms are very small”
The room was clean and fairly comfortable however the bathrooms are like being on a bus or plane. The staff must be so use to a lot of guests as they were not overly welcoming. Won't be staying again.
See room deals
Dear Tamara, Thank you for your review on Agoda.com Please accept our sincere apologies for not welcoming you warmly. I can assure you this is not the experience we want for our guests. I will ensure your comments are addressed with our team & we hope you will give us another opportunity to welcome you back in the near future. Regards Lauren Job General Manager
Good”
I have stayed here many times, but not again. My room had a badly cracked coffee mug. The door lock was faulty. The room service tray was not collected for two days. The toilet was not flushed, let alone cleaned, and the bed was not properly made. Reception staff were helpful and attended to some of these matters straight away, eg door lock. Cleaners are on contract and not doing a proper job. Bistro food good, management very interested in hearing about housekeeping complaints, apparently other guests have had complaints of this nature.
See room deals
Dear Kay, Thank you for taking the time to submit your review and I apologise for the housekeeping issues you faced. We have raised all the issues with housekeeping and trust that if you should chose to give us a second chance you will see a big improvement in the quality of room servicing. Thanks again for your feedback and we hope to welcome you back again soon. Kind regards Ibis Sydney Thornleigh
Feedback ”
Staff were pleasant and helpful at all times Room and bathroom very clean ( except tea cups not replaced with clean ones ) needs better bathroom fan / ventilation ( poor)
See room deals
Average hotel”
Very average and dated hotel. I'm don't even see the difference between it and the budget Ibis hotels. Small basic room that you would only stay in if you were heading out of Sydney the next morning as it is very close to the M1.
See room deals
Family visit ”
The staff were fantastic. With all that is going on, they were attentive and accommodating Unfortunately the first room I walked into had food and drinks left in the fridge. The cups and glasses were dirty. I informed reception and while we were waiting I made a cup of tea found the milk uht things were off and ‘chunky’. The last thing that topped me was the bathroom not being clean and brown liquid running down the outside of the toilet. I took my bags to another family members room and waited to be relocated to a cleaner room.
See room deals
Good Customer Services”
Staff was very kind and polite.
See room deals
A good budget option”
Ibis Thornleigh is a buget property that never fails to deliver. The beds are comfortable, the rooms spotless and the staff are cheerful and always helpful. Free parking and wifi are welcome extras. The down side is that the hotel is located on a very busy road but if you have a room at the back or on an upper floor, traffic noise is not a problem. There is a coffee shop in the lobby. We have never used but it looks OK. There are several restaurants within walking distance and a huge McDonalds next door.
See room deals
Convenient and comfortable stay”
Our stay was quite enjoyable as the location on Pennant Hills Rd was very convenient. The staff was very friendly with clean rooms and excellent food at the restaurant with many people eating in. Would recommend this hotel to anyone travelling and its very close to Pennant Hills Hotel (local pub) and also next to Thornleigh MacDonalds.
See room deals
Excellent”
This IBIS is convenient to my work when in Sydney. I have stayed many times, but over the years have noticed a decline in room amenities. Not even a plastic tumbler or shower cap this time. The mini bar and complimentary biscuits were stopped ages ago. However, the bistro and quality of food has improved, although it is no longer full table service. The bedding is good and the room is always clean, staff very good.
See room deals
Far from the city”
Located about a 1 hour train ride from Central Station. Nearest station is Thornleigh and hotel is located 10 minutes walking distance from it. Next to the hotel is a 24 hour fast food chain McDonald's. Room is a little bit small and air conditioning is noisy but still fine for me as we dozed off quickly after a long day outside. If you don't mind the distance away from the CBD , definitely a good choice.
See room deals
Family visit”
Very good. My daughter and I were in Sydney for a funeral so the location was important to us and the availability of food at the café also. The manager was always available and very helpful.
See room deals
Value for money”
tge hotel was in a good location for accessing the norther sydney suburbs. it was also very eay to find as it is on a major road. it was also surprisngly quiet with no traffic noise. as well as haveing their own restaurant there was a macdonalds and other restaurants in walking distance.
See room deals
Good value in a central location”
This is comfortable budget property and represents good value. While the location is very convenient it is on a ver busy road so ask for a room at the back of the hotel. Rooms are small and a bit basic however they do have a small fridge and an iron with ironing board. Beds are surprisingly comfortable and the rooms spotless. Bathroom is small but shower is a good size. Given that the Ibis is a budget hotel on a very busy road, it cannot be considered a 4 star property, however it is a good 3 star.
See room deals
Convenient stop on the highway”
We used the Ibis on the way from Canberra to the Hunter Valley. Very convenient location, would stay again if passing through.
See room deals
Small & compact but great value”
Up to Ibis standard. Very clean & tidy but rooms are modular so quite small.
See room deals
Convenient northern Sydney”
This is a good hotel/motel style accommodation. Breakfast is well done, rooms are clean, noise from nearby main road is cut out by good insulation. Overall a good place to stay for access to northern Sydney suburbs.
See room deals