Marvellous Hotel with great rooms and service”

i stay over at hotel icon for 3 nights during my recent trip to hong kong. my hubby and 3 year old girl truly enjoy our stay throughout. we took the airport express from hong kong international airport to kowloon station and there is a complimentary airport express shuttle bus (route number k3) to hotel icon is available from the station. hotel icon also provide free shuttle service to nearby tsim sha tsui east mtr station but we usually walk to hong hum station which took us about 10 minutes. we can easily find restaurants across the street like gong cha, 许留山 etc. the room and bathroom were spacious and the harbour view from our view were fantastic. my girl enjoy the free mini bar (m&ms and soft drinks) which they will top up everyday without fail. my hubby and i appreciate the prompt service from their business centre. we happen to have some matters to attend to which we need to print out a document, acknowledge and scan into softcopy and email out. the staff were kind enough to waive the printing fee and charge us for the scanning fee. we will definitely visit hotel icon again for our next visit. highly recommended!

A hotel which goes the extra mile to make their guests feel welcome”

My husband and I were on a leisure trip to Hong Kong with my elderly parents and this hotel was just perfect for our 4 nights in this city. We picked Icon pretty much because of the rave reviews it got from its previous guests and now we can add our own reviews. We had a great stay at the Icon. It seemed to us, so much thought have been put into all the details that makes the guest feel welcome and at home. Handy the smart phone that came with every room was really 'handy' when we needed to call each other, or to the concierge, or to map out the next Eat venue. I enjoyed the daily Hong Kong TO DO 'articles' on Handy too. In the rooms, we loved the look, the feel, the design that went into it. The only design flaw could be that the bathroom can get really wet after each shower, so the bath mat is always soaking wet at the end of each night! We enjoyed the complimentary mini bar which could be stocked with contents tailored to your likes. We asked for more water, no soda and no juice. My husband enjoyed the two cans of beer they restocked the mini bar each day. And I enjoyed the mini packs of M&Ms. They were small luxuries we enjoyed at the end of each day... before getting ready to go out for dinner. The location of the hotel, we feel, is ideal for a visit to a busy metropolitan like Hong Kong. It is not smacked in the middle of crowds and peddlers of illegal & counterfeit goods, but just a bit away where if you wanted, you could walk 10-15 minutes and find yourself in front of the Peninsula Hotel. It seemed, for many guests, including ourselves, the frequent and free shuttle service between Icon and the Peninsular & Harbour City Mall is super convenient as it allows us the luxury of merging into the tourist 'mess' whenever we feel like it and yet it allows us to detach from 'the chaos' before it overwhelms us. We also enjoyed the bar on the 28th floor every night we were there appreciating the late happy hour drinks on the weekend nights. We dined twice at th

Fantastic hotel with great service”

We stayed for 6 nights during the soft launch, where paying for 2 nights gets you a third one free. We therefore paid the rates for 4 nights and got 2 nights free. Located at one end of the stretch of hotels that border Victoria Harbour on Kowloon side, the location of Hotel ICON might be off-putting for those who like to be at the heart of all the action. However, for those who, like myself, enjoy exploring cities on foot, Hotel ICON is a reasonable walk away from Tsim Sha Tsui MTR (via Mody Road) and the entire walk will take approximately 15-20 minutes or show at a moderate pace. Across the hotel are quite a number of food options as well, for those who tend to get hungry randomly throughout the day. There were times that the distance from the city centre was daunting but by and large, since taxis are relatively cheap as well, this was usually not an issue. The hotel itself was lovely. The best part for me was not the view, which was that overlooking the harbour, but was the rain shower. The bathrooms are spacious, with a bathtub and rainshower. The mirrors in the bathroom are even specially outfitted such that they will not fog up even if you enjoy bathing in steaming temperatures. Another thoughtful feature of each room is the free minibar, containing a selection of soft drinks and two bottles of mineral water. As it was summer, the temperatures got pretty hot during my stay and the mineral water came in perfect sizes to bring along on daily adventures. And the best part of it all was that it was all free, and so we could help ourselves without worrying about having to replace whatever we took before checking out.

Fantastic Service & Lovely Interior”

You know that good service is a focus when between arrival and entering the lifts you are greeted by up to 12 welcoming staff! The interior is impressive and its normal for non house guests to visit and check out the foyer design. The Icon 36 City Room is of adequate size, and above the bath tub sits a TV that will keep the young ones entertained! The gym and outdoor pool has impressive views facing Hong Kong Island, whilst the Above & Beyond Bar / Restaurant is a perfect setting on the top floor. As for location, you have the option of Hung Hom or East Tsim Sha Tsui, both just a 10 min walk away. The walk from the hotel to the direction of Nathan Rd also offers many enjoyable sights along the way. We will definitely return.

Lovely hotel, super chic and new. ”

Had a wonderful experience. Checked in early at 7am and was sent to the Time Capsule room where coffee and light snacks were served with really nice reclining arm chairs that made resting super relaxing. We could wash up at the hotel's changing room which comes with really modern furnishing, a sauna, shower, powder room etc. Best part is the changing room was connected to the gym which had superb view of hong kong city and a heated outdoor swimming pool that overlooked the same view. All machines in the gym was equipped with a beautifully designed in-house bottled water. Staff was also extremely friendly despite the early hours. The room itself was fantastic. Sleek design and super cool samsung smart tv that tells you of the weather, hotel, flight info etc in a digital advanced manner. Minibar was complimentary. Bathroom was really big - comes with rain shower and tub. Overall a super nice hotel. The only slight disadvantage is the location. It is not very near to any centralized MTR station. It's closest station is Hung Hum and this new line is not as convenient as the central lines. We usually walked all the way to Tsim Sha Tsui station which is about a 10-15 mins walk away.

Great Hotel”

We loved our stay at Hotel Icon. Even before arriving at the hotel, the concierge desk was prompt, responsive and very helpful in securing ones of best restaurants in Hong Kong. They also recommended great restaurants once we got there. Although it is a bit of a walk from Tsim Sha Tsui, we did not find it inconvenient as there are shuttle bus services every 20 minutes. We loved our spacious suite but felt like the club lounge could be better (including the setting, food and champagne). I also thought that they could upgrade the uniform of the personnel. However, overall very very happy with the stay.

Lovely hotel ”

Just opened recently in April 2011.The size of the hotel rooms are definitely bigger than any standard hotel rooms in Hong Kong. Furnishing are new. Rooms are comfortable. Staff are doing all their best to please. There are some minor hiccups during this period of soft launch. Upon check-in, front desk asked me what newspaper do I prefer. None for delivered for my entire stay here. Fire alarm went off twice during my stay causing panic within the hotel. The hotel is located in Tsim Sha Tsui but quite a long walk to the center of attraction in Tsim Sha Tsui. This hotel is nearer to Hung Hom area.

Stylish Hotel”

Hotel ICON is located in Tsim Sha Tsui East, Kowloon, one of the city's most convenient and exciting areas, at the hub of the highly efficient transportation network. Access is easy to key business addresses, glamorous shopping arcades, street markets, cultural heritage sites and entertainment complexes. Guests are never more than a few minutes away from the overwhelming majority of Hong Kong's major attractions. Hotel ICON’s 262 stylish guestrooms – including 26 suites – features breathe taking views of the city and Victoria Harbour. Comprising of seductive extras, the hotel features chic and stylish interior design complemented with revolutionary technology and intelligent luxuries. Complimentary mini-bar; complimentary wired and Wi-Fi high-speed internet and more.

The best hotel by far in Hong Kong!!!”

We stayed in Hong KOng for four days and i am glad i chose this place. i have read reviews before, and although there are hundreds of positive, glowing reports, i read the negative reviews. and you know what? those people probably are just miserable old people. This hotel is the best hotel we have stayed in in Hong Kong. we have visited Hong Kong before, but this by far is the best place to be. it is in an area where "new hong kong" and "old hong kong" is within reach. there are schools nearby so there are smaller shops and loads of malls in the area for your convenience. it is also a short walk to the nearest MTR, and the view from our room was spectacular! We got a club room, and since we recently got married, we were given a complimentary bottle of delicious wine upon check in. thank you hotel icon! Wit the club facilities we are given access to the above and beyond restaurant for breakfast (as well as the market restaurant if we fancied local fare). tea, coffee and cakes were served from 3pm to 5pm, cocktails, wine, cheese, canapes etc were served from 6pm to 8pm. We spent a few lazy days in the hotel and the food, the staff and the amenities were impeccable. will definitely go again!!

Excellent hotel with modern and spacious rooms”

i was impressed by the size of the room and comfortable beds. it is quite spacious if you compare with the standard size of a hk hotel room. the whole hotel smells so nice and clean everyday. all these make me feel so welcomed after i come back from a long day of shopping. one of the main draws definitely has to be the free wifi the hotel offers. the only drawback is that it is not that near tsim sha tsui mtr. though nearest station is hung hom, one still has to walk quite a distance after you alight at tst east station to tst station. hence i decided to walk through cameron rd from tst station, which is about a 15 min walk. but the hotel is near alot of eateries and shopping areas. hence overall i will rate hotel icon highly. i hope they will continue to offer low promotional price to frequent travellers to hk like myself

Perfect for business”

i stayed at the hotel icon in january 2012 for four days on a business trip. the hotel is owned by the nearby university and is staffed by students and alumni. the result is a terrific level of enthusiasm from all staff members and a willingness "to go the extra mile" to ensure that guests are happy. the rooms include good quality wifi and the ability to use the flat panel tv as a display device for your devices. the food is good and reasonably priced ( for main courses in "market" and "green"). the tv in the bath in my room was the first of this type that i had seen! the nearest mtr station is 5 minutes walk away (but need a couple of changes to get to central). tsim sha tsui station is about 15 minutes walk - which was fine in winter!. the hotel has complimentary shuttle buses to both this station and the ferry to central.

An amazing hotel, so much class, style and comfort”

A very new hotel, but already my 2nd time here and I will be coming back again and again. Icon oozes class, style and comfort... without being pretentious. From start to finish my stay was wonderful... service as reception is attentive and fast, the lobby and foyer cafe is amazingly beautiful and efficient. The design of this hotel is modern, but still homely and comfortable. Rooms are a good size for Hong Kong, as space is limited you know?! Beds are comfortable, free mini bar, amazing bathroom, shower and bath. The views for Harbour View rooms are stunning, the iconic Hong Kong island. The pool also has the same stunning view. Club rooms give you the same style of room, but with a few extra touches like ipod dock/speakers, printer but best of all... free access to Above and Beyone on the top floor. Here you get private check in/out, free breakfast, afternoon tea and free cocktails and snacks from 6-8pm (and they were very well made) with the same awesome view of HK island. The location is pretty good, just a short walk (10-15 minutes)to the mtr, lots of cafes, restaurants and bars close by. Museum very close by too. Transport provided by the hotel can take you to the mtr if you are lazy and the free shuttle bus to/from Kowloon airport express station is awesome. Love this hotel and couldnt ask for anything more.

Great hotel with excellent service”

we really enjoyed our stay at the icon hotel. we had a harbor room with a beautiful view. everything is so well thought out in this hotel. the bathroom had a wonderful rain shower. the free wifi was the main reason we booked this hotel. the only downside would be that the location is a bit far from the shopping area in tsim sha tsui but the free shuttle provided by the hotel was a plus! we will definitely return to this hotel next time we go to hk. it was definitely worth the price for the amazing service and 5 star feel all around!

Superb hotel”

Hotel ICON is the probably the nicest hotel at which I've ever stayed. I got a good deal on Agoda for a city view room and stayed for one night before my return flight home. Fortunately my city view also had a partial view of the harbour! The room was quite spacious and well appointed. The minibar was complementary. There was also complementary usage of a smart phone with unlimited data and international/local calling for duration of my stay. There was an onsite spa, gym and pool. I had a lovely Javanese massage at the spa before heading back to my room for a soak in the large and comfy tub. The breakfast buffet was pretty extensive and varied. The staff was very attentive, very polite and very helpful. I chose to do a direct paid shuttle to the airport; but there was also a free shuttle to the MTR where one could take the Airport Express to the airport. Location was in Kowloon 15 min walk from the massive Harbour city (luxury) shopping complex and there was a shuttle from the hotel to this comples as well as Tsim Sha shui MTR. Highly recommended hotel, I would very definitely stay again!

Gorgeous Hotel, Fantastic Views Impeccable Service”

Enjoyed my stay at the hotel, stayed in many Hong Kong hotels and this is by far the most beautiful. The room was spotless, the modern design gave the hotel an edge over the usual generic hotel rooms. The size was not too bad for a HK hotel, the bathroom was especially spacious. Service was excellent! The hotel is situated a little off tsim sha tsui, but the area was still bustling at night. The view of the habour from the room was stunning, both in the day and at night. I would definitely be booking this hotel again the next trip to HK.

Amazing staff and service”

We decided to break up our long trip home after our honeymoon by spending 2 nights in Hong Kong. After reading all the reviews on the hotel, we decided to give it a try. I can't rave enough about the hotel, it's staff and amazing service levels. We were treated to everything that the reviews before mentioned - the smart phone with free calling and Internet, free minibar, etc. The rooms were great, location was perfect. It's just a few minutes away from touristy parts of HK, so we felt a bit more relaxed. Good spots to eat at within a 2-3min walk and hotel is very close to MTR. Food in the hotel is expensive, but with so many options close by its not a problem. We walked across the road to a local food shop at 1am and were treated to some great local food, greeted by friendly staff who were happy to serve us even though they were closing. Hotel also loaned us umbrellas and the "Timeless" room was great to relax in after checkout while waiting for our flight in the evening. The hotel even went out of their way to lend us a spare smart phone to tour with even after checkout. We returned it in the evening when collecting our luggage. Great experience! Thank you Hotel ICON.

Awesome hotel!”

very friendly and helpful staffs! though had a little problem after checkout with overly concerned staffs questioning if we were guests of the hotel at the lobby when they were expecting the arrival of an artiste. other than that, everything was good! nice and clean room throughout our 6 nights stay. very near to hung hom mtr station and walkable distance to east tsim sha tsui/tsim sha tsui station. will definitely have my second stay at hotel icon the next time i visit hk.

I had a great stay”

The room we got was more of a corner harbour view. This was a little disappointing after paying extra for the harbor view. The swimming pool and view from the pool area made up for this and it was not a big issue as we tried not to spend a lot of time in the room. The MTR is only a 5 to 10 minute walk from the hotel. We mostly walked to Tsim Sha Tsui station which was about 15 minutes away. The hotel was very tidy and the staff are friendly and willing to help. We did not really enjoy dinner at Above and Beyond (the hotel restaurant.) There is much better food available around Hong Kong. We also had afternoon tea at The Green (in the lobby,) the tea and accompanying snacks were a little disappointing too. For the included breakfast though, wow. That was amazing. There was a fantastic spread of food. All in all, the hotel as a room to sleep in and friendly staff made it a good stay. My travel companion did not like the soft bed which I enjoyed.

High style, affordable price, near central Kowloon”

we absolutely loved our stay at icon. proper service, friendly helpful staff, reasonably priced. even though i was a bit disappointed with the city view (roads and mall) for the price you couldn't fault the central location (though quite a walk to the train stations, taxis very affordable) and the tasteful decor. there were plenty of shops to hand and the avenue of stars a 15 min walk away. if i was to visit hk again i would go for the harbour view as the above and betobd restaurant showed what an amazing location the hotel has. it was expensive up there but first class food and good deals on champagne and cocktails. all in all we were impressed and though we preferred staying on hong kong island itself, i would say this hotel gained all its awards for a reason. night swimming during the 8pm laser show highly recommended! lovely heated pool and extensive modern gym complete with at staff and waiter service. make use of the facilities and you won't be disappointed.

a lovely hotel”

The hotel is stylish, yet it has a home feel with its from the heart service. It may seem a little out if the way but considering that the Shangri-la and Hotel Nikkon a stone's throw away, it can't be THAT remote! It has 2 MTR stations nearby. There's Hong Hum - about 10 minutes on foot on a covered bridge so there's no problem, and Tsim Tsa Tsui East - about 5 mins on foot, past shops and food outlets so you won't feel the distance - which joins up underground ( just walk straight ) to Tsim Tsa Tsui. There's also a regular shuttle bus from the hotel to Tsim Tsa Tsui if you don't want to walk. The rooms are good sized, the Harbour view rooms are wonderful. Beds are firm but still comfortable. The road outside can get busy and a little noisy but that does not continue at night. TV channels are OK with mix of English & Chinese. Love the curved bathroom door that is a space-saver, yet so stylish. Ditto for the curved shower screen.