Recent customer comments

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Excellent



based on 2820 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room comfort and quality 9.2
  • Service 9.3
  • Value for money 8.6
  • Food and dining 8.5
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Ameen from Saudi Arabia
Family with older children
Stayed 1 night in July 2015
Expansive
View and location
This is my second time it is expansive and the room is very small
Reviewed August 01, 2015

Conrad from New Zealand
Business traveler
Stayed 2 nights in December 2013
Awesome!
Location, hygiene, style
Superb
Reviewed July 29, 2015

Gary from United Kingdom
Couple
Stayed 1 night in July 2015
Excellent Stay
Staff, Location and price
Reviewed July 29, 2015

Wei from Taiwan
Business traveler
ICON 36 King or Twin Room with City View
Stayed 1 night in July 2015
Excellent service and business friendly amenities
Friendly staff, intuative service, good room amenities
I'm impressed with the service and guest room amenities. The Chinese food of the restaurant on 28th floor still have room for improvement. Overall, it was a good experience of staying.
Reviewed July 22, 2015

IAN from United Kingdom
Solo traveler
ICON 36 King or Twin Room with City View
Stayed 2 nights in July 2015
eminent comfort with imagination and creativity
comfort / design / creativity
A very good stay as always. I always feel comfortable in the rooms and often feel that I do not want to leave them. The pool is quite stunning and the other facilities are very good. The hotel may appear in the high price-range, but in fact, when all is taken into consideration, it is very good value for money.
Reviewed July 20, 2015

HSIN from Taiwan
Solo traveler
Stayed 1 night in February 2014
Good locations!Good Stuff!
First,nice stuff,friendly and very kind.Second,Good location,only10mins can arrive the train station.third,is very clean!
Pretty Nice!First,nice stuff,friendly and very kind.Second,Good location,only10mins can arrive the train station.third,is very clean!
Reviewed July 19, 2015

Ai-Lien from Taiwan
Family with young children
Stayed 2 nights in April 2015
good trip
my son loved the pool, breakfast and view at night
The shower section was very sleepy even with mat on the ground, still my son fell and knock his head hard on the ground other than that, the facilities in the hotel was quite good thanks for the shuttle bus to harbour city, save us a lot of time and money on cab
Reviewed July 17, 2015

Tim from United Kingdom
Family with older children
Stayed 2 nights in July 2015
Very welcoming short stay after the jungle
Staff excellent all round - very very helpful. Nice hotel break.
Reviewed July 17, 2015

Chun-ho from Taiwan
Business traveler
ICON 36 King or Twin Room with Harbour View
Stayed 2 nights in June 2014
I don't like the service.
it smells in the elevator. The check in people is a bit arrogant for unknown reason.
Reviewed July 14, 2015

Zihao from China
Business traveler
Stayed 1 night in July 2015
So so
Only buffet is good.
So so
Reviewed July 14, 2015


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