Recent customer comments

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Excellent



based on 2820 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.6
  • Food/Dining 8.5
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Vince from Singapore
Business travelers
ICON 36 King or Twin Room with City View
Stayed one night in September 2014
Good Hotel comes with a price
Location, Cleanliness, Nice rooms
Expensive hotel, but the experience is always nice. Beautiful rooms, nice view, clean and good location for me.
Reviewed October 31, 2014

KAKI from Hong Kong
Business travelers
Club 36 King or Twin Room with Harbour View and Club Access
Stayed 2 nights in October 2014
friendly staff, nice swinming pool
friendly staff, nice swinming pool
friendly staff, nice swinming pool
Reviewed October 29, 2014

alan from Australia
Couples
Club 36 King or Twin Room with Harbour View and Club Access
Stayed one night in August 2014
great hotel
room locaction
great
Reviewed October 28, 2014

Kenneth from Singapore
Families with young children
Club Suite 80
Stayed 2 nights in October 2014
Fantastic hotel room ,great buffet dinner,
Great hotel food service
Fantastic !
Reviewed October 28, 2014

KAKI from Hong Kong
Business travelers
Club 36 King or Twin Room with Harbour View and Club Access
Stayed 6 nights in October 2014
friendy staff, nice room
friendy staff, nice room
friendy staff, nice room
Reviewed October 26, 2014

Chang from South Korea
Couples
ICON 36 King or Twin Room with Harbour View
Stayed one night in September 2014
Pool was disappointing. Everything else was great!
Room quality. Free minibar. Location.
I chose this hotel as I read it had one of the best pool views in Tsim Sha Tsui. The hotel isn't right on the waterfront so there was a lot of noise and obstruction to the view of the harbor. Room was very spacious and top quality. Free minibar was awesome. Staff service was good but somewhat 2nd tier compared to the Four Seasons, Intercon etc.
Reviewed October 22, 2014

KAKI from Hong Kong
Business travelers
Club 36 King or Twin Room with Harbour View and Club Access
Stayed 2 nights in October 2014
very nice staff, hotel very nice
very nice staff, hotel very nice
Reviewed October 18, 2014

Andrei from Russia
Business travelers
Stayed 6 nights in October 2014
great hotel
service, location, comfort
Great stay, perfect service, good design
Reviewed October 17, 2014

Willy from Indonesia
Families with young children
Stayed 3 nights in August 2014
memorable stay
free minibar, free shuttle service, location
we enjoyed it so much, excellent decorations, very nice service by internship staffs, nice breakfast. the front desk staffs (check-in and check out staffs) services quite lame with a flat expressions, especially when we asked for a late checkout because we were traveling with young infant, the guy with a curly hair just answered me "we have 100% occupancy for these days, sorry", and had given no solutions at all.
Reviewed October 15, 2014

Ching from China
Couples
ICON 36 King or Twin Room with City View
Stayed one night in June 2014
Good Service
(1) Good Location (2) Good Service (3) Good Hotel
Reviewed October 09, 2014


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