Recent customer comments

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Excellent



based on 2820 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room comfort and quality 9.2
  • Service 9.3
  • Value for money 8.6
  • Food and dining 8.5
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Wendy from United Kingdom
Couple
Stayed 2 nights in October 2014
Exceptional
Exceptional service, food quality and location
We have stayed in many fine hotels - this hotel has raised the bar in all aspects - nothing lacking.
Reviewed October 09, 2014

Prakash from Malaysia
Business traveler
ICON 36 King or Twin Room with City View
Stayed 2 nights in September 2014
Comfortable
Location, Room and Staff
It was pleasant and comfortable stay. I really enjoyed it.
Reviewed October 05, 2014

Thanin from Thailand
Business traveler
ICON 36 King or Twin Room with Harbour View
Stayed 2 nights in September 2014
Very nice hotel & attractive goodies
Room, services and free minibar / mobile phone call
Overall I'm really impress with the hotel conditions and services. Quality of food served was also very good. The only drawback is its location which is not convenient for shopping or get on MRT. You need to get a cab for that.
Reviewed October 02, 2014

hyenseo from South Korea
Business traveler
ICON 36 King or Twin Room with Harbour View
Stayed 1 night in September 2014
Hotel Icon
outstanding outsight, good facilty, kind reception
good
Reviewed September 30, 2014

Chaw from Malaysia
Business traveler
ICON 36 King or Twin Room with Harbour View
Stayed 3 nights in September 2014
New hotel - Nice Choice
Great services, nice setup and good location
Reviewed September 29, 2014

Chee from Singapore
Couple
ICON 36 King or Twin Room with City View
Stayed 3 nights in May 2014
Nice hotel.
Friendly staff, free hotel mobile phone with hotspot function.
Not the first time there. Good service and reasonable price. Comfortable room. Easily get from airport to the hotel by the airport free shuttle bus.
Reviewed September 28, 2014

KOK from Malaysia
Couple
ICON 36 King or Twin Room with Harbour View
Stayed 4 nights in July 2014
Review
1) staff performnace was very professional especially the bell boys which assisted us well when coming in and going out of hote. 2) room comfortness and cleanliness 3) food was perfect
Very very good
Reviewed September 27, 2014

Michelle from Singapore
Couple
Club Suite 80
Stayed 4 nights in July 2014
Very nice hotel
Luxurious nice hotel and convenient
Everything was good. Food, facilities and environment.
Reviewed September 27, 2014

Sunny from Hong Kong
Couple
ICON 36 King or Twin Room with Harbour View
Stayed 1 night in September 2014
Close to Hunghom station and TST East
Comfortable bed, Good view, Handy free smartphone
The shower's water draining is slow. Fair view of Victoria harbour. Location is convenience for train users and TST East visitors.
Reviewed September 27, 2014

WONG from China
Couple
ICON 36 King or Twin Room with City View
Stayed 1 night in August 2014
nice
nice
Reviewed September 23, 2014


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