Recent customer comments

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Excellent



based on 2817 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.6
  • Food/Dining 8.5
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Teck from Malaysia
Solo traveler
Stayed 2 nights in December 2015
Value for money
Spacious, comfortable, mini bar
location is not perfect but hotel shuttle bus departs every 20 minutes to TST station. Room is unexpectedly spacious and cozy. Room view is side view of Victoria Barbour but still a good draw.
Reviewed December 17, 2015

Yit from Malaysia
Business traveler
Stayed 2 nights in February 2015
Excellent Teaching Hotel
Innovative Room, Hospitable staff, Excellent GM
Overall an excellent stay, most of the staff are good, except twice I met, during check in and check out (unfortunately i met a very arrogance, conceited and proud bellboy- A Tall & muscular young man). He was very impolite and unfriendly. It projected a very bad image of the front line team.
Reviewed December 13, 2015

Xin from China
Solo traveler
Stayed one night in December 2015
Great
bath towel, bed, disinfected remote control
Reviewed December 11, 2015

Robert from China
Couple
Stayed 2 nights in December 2015
Excellent getaway
A free phone was offered with internet information about HK and free international calls. The staff was very polite and helpful. The location is superb.
Reviewed December 07, 2015

Medhat from Egypt
Solo traveler
ICON 36 King or Twin Room with City View
Stayed one night in April 2015
perfect hotel
nice staff, food, clean
Reviewed November 30, 2015

Medhat from Egypt
Solo traveler
Stayed one night in August 2015
very nice hotel
food, service and staff
Reviewed November 30, 2015

Kimean from Hong Kong
Couple
Club 36 King or Twin Room with Harbour View and Club Access
Stayed one night in October 2015
The black icon pens are dismissed.
Swimming pool, Location, Attentive staff
Everything is good. but disappointed because the black icon pen had been dismissed as an in room amenity. The wooden one looked rather cheap for a 5 star hotel.
Reviewed November 06, 2015

Meredith from Australia
Couple
ICON 36 King or Twin Room with Harbour View
Stayed one night in October 2015
LOVE this hotel!
Great rooms, awesome views and a free mini bar!! Handy phone great
Loved this hotel. They have thought of everything to make your stay amazing. Obviously the free mini bar is excellent but it's the small touches in this hotel that truly make it great. Would stay again for sure.
Reviewed November 02, 2015

Robert from Germany
Business traveler
Stayed one night in October 2015
Prime Spot HK!
Style / Condition, Staff Performance, Location.
Reviewed November 01, 2015

Wayne from Hong Kong
Business traveler
Stayed 2 nights in November 2014
Location Dining Ambience - Thumbs UP
Location Dining Ambience
Reviewed October 21, 2015


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