Recent customer comments

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Excellent



based on 2820 reviews
  • Cleanliness 9.5
  • Facilities 9.4
  • Location 8.2
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for money 8.6
  • Food/Dining 8.5
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Paul from United States
Couples
ICON 36 King or Twin Room with Harbour View
Stayed 2 nights in April 2012
Great Design of Hotel
service,overall design from rooms to gym
The hotel staff was very accommodating with any request. OK Location. Great Design for the rooms. The view from the Pool and Gym is amazing. The food is excellent. Nice Buffet for breakfast. Free internet is nice but a bit slow in the wireless mode. They have a shutle bus that goes to and from the Harbor ferry every 20 min.
Reviewed April 15, 2012

Francesca from Australia
Groups
ICON 36 King or Twin Room with City View
Stayed 5 nights in April 2012
fantastic hotel with brilliant service
clean, near new, beautiful food, great & efficient service
had a very brilliant experience at hotel icon. from the spacey hotel room to the food served in 'the market' there was nothing to fault in this hotel. the staff where friendly, efficient and helpful. the rooms where clean. the only negative point is that it was on the outskirts of hk city. i would recommend this hotel to all. the view of hk city was breathless!!!
Reviewed April 12, 2012

Kanungnij from Australia
Couples
ICON 36 King or Twin Room with City View
Stayed 2 nights in April 2012
lovey hotel and service with a smile,
Free mini Bar and lovely, clean and friendly staffs
we are very, very impressed and happy with a friendly services with gym, spa and swimming , easy to get around to town, nice food, very clean, beautiful room indeed. free mini bar in the room that is so special and unique too and we will stay at the hotel icon again in the future for sure. we are very, very happy indeed.
Reviewed April 11, 2012

Alvin from Australia
Couples
Club 36 King or Twin Room with Harbour View and Club Access
Stayed 2 nights in April 2012
Nice new hotel with amazing service & value
Great service & modern faclities and amazing value
This was our second stay in 2 weeks and loved it so much that we cancelled a stay with another hotel just so we could extend with Hotel Icon - and we were glad we did. Enough said really...
Reviewed April 11, 2012

pornkamon from Thailand
Families with older children
ICON 36 King or Twin Room with Harbour View
Stayed 2 nights in April 2012
Lovely hotel. It very near center.
Selling pointh
Lovely hotel. It very near center. Reception very good. Near MRT.
Reviewed April 11, 2012

Susan from United States
Couples
ICON 36 King or Twin Room with City View
Stayed 2 nights in April 2012
A great hotel that has it all
big rooms, attentive service, close to mtr
icon exceeded expectations during our stay in hk. the room was spacious and luxurious. the pool/gym faces the harbor, offering a great view while you work out/relax. we arrived in hk early in the morning, and since it was too early to check in, was offered usage to a lounge area where we could freshen up and grab a few refreshments before we started our day sightseeing. service was especially attentive, as most of the staff are students from the hk polytechnic hotel mgmt school located adjacent to the hotel. after a long day of sightseeing/eating in the bustling streets of hk, it was nice to come back to a haven that was icon.
Reviewed April 11, 2012

TODD from United States
Couples
ICON 36 King or Twin Room with City View
Stayed 3 nights in March 2012
Nice hotel in great location.
Nice lobby, great location, good customer service.
Great hotel to stay at if all you are looking to do is sightsee, visit local museums, eat, and drink. No need to take taxi anywhere as most places are within walking distance. Would recommend to stay here for couples weekend, or to just have fun. Would stay again.
Reviewed April 11, 2012

tet from Singapore
Couples
ICON 36 King or Twin Room with Harbour View
Stayed 1 night in March 2012
Unexpectedly Nice Hotel
View from the room
Nice modern room with perfect view of the city and harbour. The room is clean and the bed is comfortable. The performance of the staffs is better than expected.
Reviewed April 11, 2012

ritu from India
Families with young children
ICON 36 King or Twin Room with City View
Stayed 3 nights in March 2012
Great view from the pool side...
Contemporarily done up rooms, Great food and ambience at the restaurants, Pool water at fixed lukewarm temperature, Quite close to Nathan road , 5 minutes drive to ferry terminal...
having been to hongkong before, wanted to experience staying at the kowloon side and we couldn't have chosen a better hotel..the hotel is aesthetically pleasing, the service staff are warm and friendly and the rooms despite being not so large, were perfect for our family of four (kids aged 8 & 5)..i think the space was very well utilized for the bathroom too .. we had a la carte meals at the market & the green- and thoroughly enjoyed them. didn't try it but i think the set lunch @ the green for ~hkd is a good value for money. the hotel runs a shuttle every 20 minutes to take you to the ferry terminal/ mtr station but it's equally easy & not too expensive to take the taxi..if you enjoy walking, nathan road is a about 7 -10 minutes walk. saving the best for the last- the most amazing part is the pool..!! the views from the poolside are the best ones of the hk skyline and you can even see the daily laser show while relaxing by the poolside..the water is kept at a constant temperature of 28 deg centigrade and despite being chilly outside, the kids were able to enjoy the pool to the max !! i'd go back for sure !..highly recommended...
Reviewed April 09, 2012

pierre-luc from Canada
Couples
ICON 36 King or Twin Room with Harbour View
Stayed 7 nights in March 2012
great hotel but a bit overrated, great service
clean, new, view, service
good hotel, food is good, location is not the best hard to go to hong kong iland, the service is impecable.
Reviewed April 08, 2012


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