Excellent 8.4
Based on 19 reviews

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About this property


The Hotel II Castillas is perfectly located for tourists visiting Madrid and is in close proximity to visitor hotspots and major tourist links. The subway can be reached on foot while other points of interest include Gran Via, Puerta Del Sol, and countless places to wine and dine, shop until you drop, or just mooch around and explore. The grand restaurant can seat up to 90 and serves a buffet breakfast, while the coffee shop has a daily menu of tasty treats. This modern hotel is a new addition to the Madrid scene, but it’s a winner with its prime location and sharp, warm décor.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Pets allowed
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s) Must use an extra bed
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 7:0 AM
Check-Out Until: 12:00 AM
Distance from City Center: 0.0 Km
Number of Restaurants: 1
Number of Rooms : 62
Time to Airport (Minutes): 30
Year Hotel Built: 2003
Year Hotel Last Renovated: 2003
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Verified traveler reviews

Filter by traveler type

based on 19 reviews
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 9.6
  • Room comfort and quality 7.8
  • Service 8.3
  • Value for money 8.5
  • Food and dining 8.0
Sort by

sunny from India
Stayed 3 nights in April 2015
there is no room service available during the nigh
1.no room service during night 2.wi fi does not worked properly 3. Buffet breakfast had very limited variety. 4.reception/travel desk was not adequately knowledgble 5.overall very average hotel
Reviewed May 01, 2015

Elizabeth from Australia
Stayed 2 nights in May 2014
Pleasant stay
Good location, comfortable room, clean
Excellent hotel, in a great location (easily access the old area of Madrid on foot). Rooms are large, clean and comfortable. Breakfast was a good selection.
Reviewed June 04, 2014

Cynthia from United States
Solo traveler
Double for Single Use
Stayed 1 night in May 2014
Friendly owners
Reviewed May 13, 2014

Manne from Finland
Solo traveler
Double for Single Use
Stayed 4 nights in April 2014
Nice hotel, central location
Great location, good breakfast, clean rooms
This was nice hotel located in the near of Madrid's main shopping streets. Short walk to all atractions. Three Metro stations within 300 meters. Hotel has good variety breakfastroom and nice restaurant serving lunch and dinner. Little bit noice from street when party people were wandering home from bars at 4-6 am. Madrid never sleeps....
Reviewed May 07, 2014

estelle from United Kingdom
Stayed 4 nights in July 2013
Fantastic central location
Location was perfect for sightseeing and transport links. Good amount of space in the room. Very modern facilities and breakfast included.
Reviewed March 28, 2014

Shane from Australia
Stayed 3 nights in July 2013
Great Hotel with friendly and helpful staff
Location, Breakfast & Large Room
Great Hotel right in the centre of Madrids action with fantastic staff. The only issue we had with the room was the A/C didn't really work well but we were so tired we didn't care too much. I'm sure if we asked we would have been switched to a cooler room as the staff were always really friendly and helpful. The hotel is in a fairly busy & noisy part of town but it has double glazed or soundproof windows which keep all the noise out. We would definitely stay here again if we are lucky enough to visit Madrid again.
Reviewed July 18, 2013

KARIME from Mexico
Family with young children
Double for Single Use
Stayed 9 nights in August 2015
Muy bueno
Ubicacion atencion limpieza
Muy agradable
Reviewed August 22, 2015

JEAN from France
Solo traveler
Double or Twin Room
Stayed 3 nights in May 2016
Bon emplacement sur Madrid
L'hôtel est bien placé, bon confort, bonne literie, petit déjeuner OK;néanmoins "l'espace vital" dans la chambre est réduit et partie commune du couloir faisant caisse de résonance .
Reviewed June 07, 2016

roland from France
Stayed 4 nights in April 2013
emplacement, confort, petit-dejeuner
Reviewed May 20, 2013

Patrice from Switzerland
Stayed 4 nights in October 2012
Emplacement idéal
Bonne qualité générale
Hôtel situé en plein centre de la zone à visiter. Hôtel situé dans une petite rue tranquille. Très bon petit déjeuner. Salle de bain de bonne qualité. Bref, rien à redire.
Reviewed November 04, 2012


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