Review score
From 3 reviewsSee what guests said
5.5
Hotel Ilan
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7.3 Very good location
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7.3Location
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

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Room choices
Apartment
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  • City view
  • 25 m²/269 ft²
  • 2 single beds or 1 double b...
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Standard - 1 Person Only
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  • City view
  • 15 m²/161 ft²
  • 1 single bed
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Standard Room - Twin Bed
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  • City view
  • 15 m²/161 ft²
  • 2 single beds or 1 double b...
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Standard - Double Bed
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  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (3)
5.5
Review score
From 3 reviews
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Cleanliness5.3
Facilities5.3
Location7.3
Service4.7
Value for money4.7
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Showing 1 review
4.0
Naftali from United States
Couple
Standard Room - Twin Bed
Stayed 1 night in March 2016
Definitely not a four-star hotel
I had booked two rooms for two couples and when we arrived to check in at 1 AM the receptionist told us that we would get one room without a bathroom. She said that the hotel was completely full and I argued for 10 minutes that that was unacceptable and not what we paid for and suddenly she "found" another room with a bathroom. We got to the room and the lights didn't work because the electricity was out and the bathroom smelled and there were chocolate wrappers on the floor that we only saw in the morning. For breakfast we had ordered a special meal which I called the hotel to days before to confirm and confirm with them at check-in that they had our meals but when it came time for breakfast they had nothing. At this point I asked to speak to a manager so the marketing manager named Caroline came and offered her sincerest apologies and said that next time we come, which will never happen, then she will give us a nice room. This hotel is definitely not a four-star hotel. I wish it was, and we really wanted to like it because it is a beautiful building and looks nice. very disappointing!
Reviewed April 01, 2016
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Tue, 13 Feb 2018 - Wed, 14 Feb 2018(1 night)