Hotel Imperial Bukit Bintang
Hotel Imperial Bukit Bintang
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10.0
Exceptional

"Location is ideal and hotel is affordable and has great staf..."

Diana

|

December 20, 2017

Standard Deluxe Room - Guestroom Hotel Imperial Bukit Bintang
Standard Deluxe Room - Guestroom
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Lobby Hotel Imperial Bukit Bintang
Lobby
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Interior view Hotel Imperial Bukit Bintang
Interior view
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Bathroom Hotel Imperial Bukit Bintang
Bathroom
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See map Hotel Imperial Bukit Bintang
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Excellent
Location
8.8
See all 6 photos Hotel Imperial Bukit Bintang
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What guests are saying:
Pros: Strategic location. Affordable price. Cons: Facilities need maintenance.
Shirley from Malaysia
Group
Location was very ideal, making travelling around KL very convenient, as it is located right opposite Jalan Alor, and very near Bukit Bintang Train Station, it is also walking distance to Berjaya Times Square.
Gladys from Singapore
Group
Location is near alor street and MRT Entrance. Staff friendly
Sufian from Indonesia
Couple
Location: easy access to transportation, halal foods ... Our definitely 1st choice hotel
Yulia from Brunei Darussalam
Couple
Upgrade hotel facility
Yenita from Indonesia
Family with young children
Location: easy access to transportation, halal foods ... Our definitely 1st choice hotel
Yulia from Brunei Darussalam
Couple
enjoy street food at nigh at Bukit Bintang and Alor street very near
Adi from Indonesia
Group
never disappointed ! such a great location bcs the hotel is located right in front of MRT exit and alor street
Fanny from Indonesia
Family with teens
Good location for entertainment and shopping.
Siti from Malaysia
Family with teens
Everything quite good and superb location. Renovation is highly recommended to this hotel.
Natasha from Malaysia
Group

Hotel Imperial Bukit Bintang

Excellent location
- Inside city center
- What's nearby?
Very good
From 1876 reviewsSee what guests said
7.6
/
10
Very good value for money
7.8
Recommended by 90% of guests
Value for money7.8
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km
  • 180 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

Room choices
This property is in high demand!Last booked 1 hour ago | 7 travelers are looking at this property right now
Standard Deluxe Room
Standard Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Quad Deluxe
Quad Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 queen beds
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Triple Deluxe
Triple Deluxe
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 single bed and 1 queen be...
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Triple (No Window)
Triple (No Window)
...
  • Room size: 29 m²/312 ft²
  • No Windows view
  • 1 single bed and 1 queen be...
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Standard Deluxe Windowless
Standard Deluxe Windowless
...
  • Room size: 22 m²/237 ft²
  • 1 queen bed
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Room Inner
Room Inner
...
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    Have a question for Hotel Imperial Bukit Bintang?

    What people love about the property

    • 8.0
      Very good

      "Overall good service, strategic location."

      Diani

      |

      November 15, 2017

    • 7.6
      Very good

      "The location is awesome near to everything."

      Muhammad N.

      |

      May 1, 2018

    • 8.8
      Excellent

      "The location is fantastic."

      TZE L.

      |

      April 24, 2018

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    More about Hotel Imperial Bukit Bintang

    More about Hotel Imperial Bukit Bintang

    10.0
    Exceptional

    "Near shopping mall and mrt area. nice hotel"

    MD Z.

    |

    April 17, 2018

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    O'Coffee Club
    70 m American
    51 Restaurant & Bar
    200 m American, Bar, European
    Fuel Shack Signature
    200 m American, Fast food, Pizza
    Asian cuisine
    Asian cuisine
    Express Teppanyaki
    60 m Asian, Japanese
    Xin Ji Kitchen
    70 m Asian, Chinese, Malaysian
    BB Hailam Chicken Rice
    80 m Asian, Malaysian
    Chinese cuisine
    Chinese cuisine
    Yan's Restaurant
    90 m Chinese
    Hiding Mun Restaurant
    150 m Chinese
    Shui Kee
    170 m Chinese

    What they offer

    8.8
    Excellent

    "Staff are friendly."

    Joanna

    |

    April 14, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (1876)
    7.6
    /
    10
    Cleanliness7.1
    Facilities6.8
    Location8.8
    Room comfort and quality6.9
    Service7.6
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (1876)
    All room types
    Showing 1111 verified guest comments
    12345
    8.0
    Excellent
    Tony from Malaysia
    Couple
    Standard Deluxe Room
    Stayed 1 night in December 2018
    Great location”
    Stayed here for several time, unfortunately this time no check in to stay due to flight rescheduled a day earlier, however it is recommended to stay as for a fantastic location, good foods and shopping mall surrounding, spacious and clean room, MRT station entrance just next to the hotel entrance.
    Reviewed December 07, 2018
    6.8
    Good
    Yohanes from Indonesia
    Solo traveler
    Standard Deluxe Room
    Stayed 2 nights in December 2018
    Great Location”
    The location is very close to Bukit Bintang Station exit and Alor street, both are in front of the hotel. However the street performance is very noisy until 12 midnight. If you want a quite place and sleep well, don't choose this hotel, but if you want a strategic place, choose this hotel.
    Reviewed December 04, 2018
    8.0
    Excellent
    Mei from Malaysia
    Group
    Triple Deluxe
    Stayed 1 night in November 2018
    good location. poor drainage at shower place”
    location is good. staff is friendly. shower place is poor because flooding due to hair stuck etc. and our feet were soaked in water before we even complete showering. after done showering. it took up to 30 mins to finish draining all water. television not working. can hear noise from next room. door due to it being designed as interconnecting room.
    Reviewed November 09, 2018
    Thank you for your feedback. We will look into the matter seriously and resolve it expeditiously to ensure similar incidents do not happen again. We wish to sincerely apologies for all the inconveniences caused. Looking forward to seeing you again. Thank you.
    Responded November 17, 2018
    Hotel Imperial Bukit Bintang
    9.6
    Exceptional
    Lynn from Philippines
    Family with teens
    Triple (No Window)
    Stayed 4 nights in October 2018
    Well maintained old hotel”
    With my spouse and daughter, we occupied the triple room. The room is spacious and clean including the bathroom. All the front desk staff were very accommodating and cheerful, specially Teddy and Elise. Will definitely stay here again when in KL.
    Reviewed November 03, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded November 17, 2018
    Hotel Imperial Bukit Bintang
    6.8
    Good
    Mei from Malaysia
    Group
    Triple Deluxe
    Stayed 2 nights in November 2018
    Okay stay for this price”
    Generally alright and comfortably with great location. It is a basic hotel room with no service as expected with this price.. However, aircond could use some servicing as it is not cold. Can easily sweat inside room. The toilet flush did not work on the second day of our stay onwards. However. To be fair, I've not tested how efficient staff will be in fixing these hiccups should I have called. Water heater is not hot immediately. Need 10 mins of running water each time before hot water is available. But definitely a clean hotel and comfy for stay
    Reviewed November 21, 2018
    Thank you for your feedback. We will look into the matter seriously and resolve it expeditiously to ensure similar incidents do not happen again. We wish to sincerely apologies for all the inconveniences caused. Looking forward to seeing you again. Thank you
    Responded November 21, 2018
    Hotel Imperial Bukit Bintang
    8.4
    Excellent
    Bernadine from Singapore
    Couple
    Standard Deluxe Room
    Stayed 3 nights in November 2018
    Affordable mid-budget hotel at central location ”
    This is my 5th time staying at Hotel Imperial Bukit Bintang and is always my first choice when looking for a place to stay in KL. The hotel is centrally located, right at Jalan Alor with it fantastic food offerings and a short 5 minutes walk to the shopping gateway of the Golden Triangle area in Bukit Bintang. There was an issue with the water heater in my initial room. But after talking to the staff, they made arrangement for me to move to another room without too much hassle.
    Reviewed November 16, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded November 17, 2018
    Hotel Imperial Bukit Bintang
    10.0
    Exceptional
    JEE from Malaysia
    Family with young children
    Standard Deluxe Room
    Stayed 1 night in December 2018
    Exceptional”
    Room is clean and comfort. The room is big, and very convenient. I really love it...
    Reviewed December 04, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you
    Responded December 04, 2018
    Hotel Imperial Bukit Bintang
    9.2
    Exceptional
    Law from Malaysia
    Family with young children
    Triple Deluxe
    Stayed 2 nights in November 2018
    Overall is good BUT...”
    Cannot connect to hotel's WiFi at all and the bulbs or Fluorescent Tube should change to brighter bulbs or tubes. Don't like a dim room.
    Reviewed December 02, 2018
    Thank you for your feedback. We will look into the matter seriously and resolve it expeditiously to ensure similar incidents do not happen again. We wish to sincerely apologies for all the inconveniences caused. Looking forward to seeing you again. Thank you
    Responded December 02, 2018
    Hotel Imperial Bukit Bintang
    10.0
    Exceptional
    Khuzaimah from Malaysia
    Family with young children
    Triple Deluxe
    Stayed 1 night in November 2018
    Suitable location for travellers. It offers a lot of local attractions as many food stalls, shopping”
    Self service laundry available nearby the hotel. Fast food restaurants, local food stalls, fruit stalls just steps away. Worth the stay
    Reviewed November 30, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded December 01, 2018
    Hotel Imperial Bukit Bintang
    10.0
    Exceptional
    Hao from Malaysia
    Family with teens
    Standard Deluxe Room
    Stayed 1 night in November 2018
    friendly staff and good environment”
    all is good...only shower heater need switch on 5 mins before bath.
    Reviewed November 27, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded December 01, 2018
    Hotel Imperial Bukit Bintang
    8.8
    Excellent
    Chung from Malaysia
    Couple
    Standard Deluxe Room
    Stayed 1 night in November 2018
    Location Good, Staff friendly, Clean”
    The stay was awesome, counter staff was friendly and helpful.
    Reviewed November 25, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded November 26, 2018
    Hotel Imperial Bukit Bintang
    9.2
    Exceptional
    Seruddin from Brunei Darussalam
    Family with young children
    Triple Deluxe
    Stayed 4 nights in November 2018
    Awesome”
    Value for money and good location for shopping.
    Reviewed November 15, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded November 17, 2018
    Hotel Imperial Bukit Bintang
    8.0
    Excellent
    Damon from Singapore
    Couple
    Standard Deluxe Room
    Stayed 1 night in November 2017
    Right smack in the thick of the action”
    Just heading down the hotel will lead you to Jalan Alor, the food street that's famous and for good reason too. Seafood stalls at night, some cafes are open in the day time to ensure that you will never go hungry staying at this strategic location. You will find the condition of the hotel a little old, as of end 2017. Don't know if they have plans to renovate the place, but for location and just to go back to sleep it will do just fine.
    Reviewed November 06, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded November 17, 2018
    Hotel Imperial Bukit Bintang
    6.4
    Good
    KIAT from Malaysia
    Couple
    Standard Deluxe Room
    Stayed 3 nights in October 2018
    Room inside very old , not clean especially the bed, got dirty mark & look not comfortable ”
    - Bed set dirty, old & shake - shower head very dirty - wc flush got problem - decoration old look not comfortable - ceiling & wall not plaster well & got red dot like blood - the only thing can consider is location
    Reviewed October 07, 2018
    Thank you for your feedback. We will look into the matter seriously and resolve it expeditiously to ensure similar incidents do not happen again. We wish to sincerely apologies for all the inconveniences caused. Looking forward to seeing you again. Thank you
    Responded October 23, 2018
    Hotel Imperial Bukit Bintang
    9.6
    Exceptional
    jessica from Indonesia
    Family with young children
    Quad Deluxe
    Stayed 3 nights in March 2018
    very good location”
    first of all, the check in process is very quick. we was asked to give deposit of MYR 100 for 2 rooms (under the same booking). the room was clean, spacious. the location is in front of Jalan Alor where you can find the food hawker at the night. beside the hotel, there is MRT station Bukit Bintang. it is super near n easy to go everywhere. Overall, we all satisfied to stay 3 nights at hotel Imperial. and definitely will come back to this hotel when we in KL.
    Reviewed March 29, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded March 29, 2018
    Hotel Imperial Bukit Bintang
    9.6
    Exceptional
    jessica from Indonesia
    Family with young children
    Triple Deluxe
    Stayed 3 nights in March 2018
    very good location”
    first of all, the check in process is very quick. we was asked to give deposit of MYR 100 for 2 rooms (under the same booking). the room was clean, spacious. the location is in front of Jalan Alor where you can find the food hawker at the night. beside the hotel, there is MRT station Bukit Bintang. it is super near n easy to go everywhere. Overall, we all satisfied to stay 3 nights at hotel Imperial. and definitely will come back to this hotel when we in KL.
    Reviewed March 29, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded March 29, 2018
    Hotel Imperial Bukit Bintang
    9.2
    Exceptional
    jessica from Indonesia
    Family with young children
    Standard Deluxe Windowless
    Stayed 3 nights in March 2018
    very good location”
    first of all, the check in process is very quick. we was asked to give deposit of MYR 100 for 2 rooms (under the same booking). the room was clean, spacious. the location is in front of Jalan Alor where you can find the food hawker at the night. beside the hotel, there is MRT station Bukit Bintang. it is super near n easy to go everywhere. Overall, we all satisfied to stay 3 nights at hotel Imperial. and definitely will come back to this hotel when we in KL.
    Reviewed March 29, 2018
    Thank you for your kind feedback. We are delighted to hear that you had a pleasant stay at our hotel. Please be assured that we will continue to maintain and improve our services to serve you better in the future. We look forward to seeing you again. Thank you.
    Responded March 29, 2018
    Hotel Imperial Bukit Bintang
    10.0
    Exceptional
    Noor from Brunei Darussalam
    Family with young children
    Standard Deluxe Windowless
    Stayed 7 nights in March 2018
    good but not perfect”
    sudah banyak yg berubah dari management yg sebelum ni, banyak barang2 tidak ada. seperti berus gigi, minuman dalam mini bar, barang2 frree dalam kamar mandi dan juga free tea or coffee. yg paling membosan kan adalah wifi . very2 slow.
    Reviewed March 17, 2018
    Thank you for your feedback. We will look into the matter seriously and resolve it expeditiously to ensure similar incidents do not happen again. We wish to sincerely apologies for all the inconveniences caused. Looking forward to seeing you again. Thank you
    Responded March 18, 2018
    Hotel Imperial Bukit Bintang
    8.4
    Excellent
    Christina from Indonesia
    Couple
    Quad Deluxe
    Stayed 2 nights in March 2018
    best location”
    What I love most from this hotel is the location..it is just a minute walking to mrt station bukit bintang. It is in front of Jl. Alor which is well known as a good place to find the best food in Kuala Lumpur. The hotel also near to the famous mall, pavilion. In one word I can describe, the very best place to stay ! Easy to find anything you want..
    Reviewed March 15, 2018
    8.0
    Excellent
    Tony from Malaysia
    Group
    Standard Deluxe Room
    Stayed 1 night in March 2018
    Great Location”
    Very good location, when you come out from hotel, MRT station just at your left, Jalan Alor which famous with local food just at the right, also walking distance to Monorail Bkt Bintang Station and all shopping mall. Room is clean and comfort.
    Reviewed March 14, 2018
    12345
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    Hotel Imperial Bukit Bintang
    |Very good 7.6
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Bukit Bintang Monorail Station is within 0.18 km