Hotel Imperial Regency
Imperial Trade Centre, M.G Road,, Ernakulam, Kochi, India, 682035 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ernakulam part of Kochi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Chinese Fishing Nets. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Facilities
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Luggage storage
Check-in/out [private]
Room service [24-hour]
Coffee shop
Your dates are popular among travelersUsers are booking a place in Kochi every 3 minutes on Agoda.com
Great value, clean ”
Was very pleasantly surprised to have our first two nights in India here. Very big room, spotless and a beautiful bathroom (rainfall shower!). On top of that, the staff, Joseph especially, was always there to assist and the servers at the restaurant were helpful and charming. The view from the 6th floor was incredible and a private place to smoke (cannot smoke in public anywhere in Kerala). The only downfall was that the location, though in the heart of ernakulam, it was not easy to walk around with the incredibly busy streets and no sidewalk. However, an easy taxi or ferry to Fort Kochi where it is nice to walk around, more touristy. Would definitely stay here again!
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Dear Ma'am, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
moderate stay ”
The hotel was situated in the middle of city which is good and access to most of the places ... The hotel is in imperial regency tower -5th floor in short only one floor hotel ... Staff initially looked very confusing but later it was fine... Rooms and bathrooms wer clean ... Unluckily our room had a little leaking with the split unit and boiler was not working so there was a bit in convience with that. In short it was a moderate stay ...
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Dear Ma'am, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager
Best location, maximum comfort and cleanliness”
It was excellent. Centrally located in MG road. Good for Business people and those with shopping plans in and around Kochi City. Real value for money, I guarantee!
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
Excellent and very clean”
We are from Australia, originally from Mumbai. We had been for a very short stay on our own to visit relatives. The hotel was very clean and high standards. The staff were very helpful. Specially Joseph he always saw to it that everything was fine. We hope to come back and stay at the same hotel with my children in the next three years time. The hotel was recommended by my sister who stayed at your hotel with her family in May 2018. Will definitely recommend your hotel to my friends and relatives visiting Cochin.
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back. Have a great day ! Regards Imperial Regency
Near to shopping malls”
This my second time staying with Imperial but not with agoda Breakfast very little, Shopping malls very near walking distance. Over all nice
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Dear Guest, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day ! Regards, Imperial Regency
Central, clean and friendly ”
The hotel is very well located 100m walk from MG Road stop on the metro. There are many good restaurants within a short walk. A 40 rupee tuck tuck ride to the ferry jetty and a 6 rupee ferry takes you to Fort Cochi. The ferry is a bit rough and ready but we saw dolphin in the bay both times we crossed. The staff at the hotel reception are friendly, courteous and very helpful.
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Nice Hotel well maintained”
Nice place, Luxury Interiors, Neat and tidy, Contagious and friendly staff. access to the hotel is difficult for people with disabilities and people who are carrying big languages or trolley bags.
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
Excellent hotel to stay”
Rooms are very clean and spacious. The hotel is located very near to mall and shops.
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Dear Ma'am, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
VERY GOOD LOCATION BUT DISAPPOINTING STAY”
We stayed for one night on December 6th at the hotel. The hotel is in an excellent location on MG Road. However, we had some problems as follows 1. There were no windows in the room. It was very claustrophobic. I wonder how hotels are permitted to be constructed without any windows! 2. We asked for a wake up call at 2.30 am since we had an early morning train to catch but we never got a wake up call! 3. The bathroom closet was leaking! 4. They had given only one towel for two people! We had to ask for the second towel 5. The price that we paid was way too much for the quality of the stay
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Dear Sir, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager
great location and value for money”
Room is spacious and clean. However, the privacy of occupants is less. Doors are not with seals and rooms are close to reception. The noise from lobby and other rooms can be easily heard in rooms. The VOLTAS aircons in the hotel is terrible! it makes so much noise so that your sleep will be totally disturbed.
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Dear Sir, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager
New Hotel ”
Nice clean hotel with only 20 rooms. There is no windows in our room though the room was really big and comfortable. However renovations are on going so do expect noise right up to late night. Heard some cat/rat sound on the ceiling at 4am and informed the front desk. Kitchen closes at 9.30pm so no F&B after that. But front desk was helpful to order food from outside. More suitable for business travellers. Limited buffet breakfast.
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
NICE HOTEL”
ONE OF THE BEST HOTEL IN THE CITY GREAT LOCATION NICE DECORATION FRIENDLY STAFF NICE FOOD RECOMMEND THIS HOTEL
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
NICE HOTEL”
ONE OF THE BEST HOTEL IN THE CITY GREAT LOCATION NICE DECORATION FRIENDLY STAFF NICE FOOD RECOMMEND THIS HOTEL
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
Ok hotel, felt unsafe”
The hotel is firstly, just one floor in a back building hidden between two buildings in the front of M.G. Road. Taxis will have trouble finding the alleyway up. Once you're at the building entrance, you're on your own. You will have to find the elevators and bring your bags up yourself....to the fifth floor. There is no one from the hotel waiting downstairs. Outside the road works are going on for the metro service, so there is a lot of piled up rubbish at both ends of the entrance to the hotel. Very unsanitary and smelly, especially during the rainy season. It's alright for business travelers I suppose. We were 2 women, me and my mother. Not the best place if you're looking for a holiday. (we found out the hard way). It's alright if all you need is a bed to sleep in and you plan to spend the entire day outside. The hotel provides a good bed, with coffee/ tea facilities, hardly any toiletries so bring your own. The bathroom shower area leaks to the toilet area and so it's wet. There were no lights in our room corridor. We stayed for three days, two night, and they did not bother to fix it even after we asked. The tea kettle had a vile (fermented human waste) smell, who knows what it was used for!. And there was no fridge, we had to request one to be brought in. At least they were accommodating in that sense. They tried. Where they failed: A man called the hotel asking for me, and they easily shared with him my travel itinerary and whereabouts during my 3 days there. The men who called were trying to harass me, and this hotel helped by telling them when we would be back to the hotel from our trips outside. It was shocking and when I asked them, they did not see a problem. Not safe for women!
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Dear Ma'am, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager
Very helpful staff ”
Rooms bedsheet should change when they are cleaning the room. Not to wait to inform
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excellent location but need work”
Pros are location cleanliness and location. But lady receptionists are hopeless. In room dining menu needs to be made available since it was told they did not have anything other than kerala items and no desserts. Rooms need to be pest controlled since mosquitoes were a lot.
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Dear Ma'am, We are glad to know that you have enjoyed your stay @ Imperial Regency and we also thank you for your valuable feedback. We assure you that all concerns you have put forwarded will be attended at the earliest. Looking forward to welcome you again.. Best Regard Team Imperial
Not a luxury hotel”
The hotel is in the 5th floor and no bell boy or umbrellas provided as it was heavily raining when we arrived. Agoda says 24 hour room service, But room service ends at 10 pm. No proper restaurant or cafe in the hotel (BBQ nation is not part of the hotel). A very simple breakfast. The Sheets and bathroom is expected to be spotless, cleaning staff needs to make sure that anything that is white has to be white (the white chairs and table needs serious cleaning and the bedsheets too.) However, the hotel staff are very helpful and supportive. The location is good for shopping.
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Dear Sir/Ma'am, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager
Good for one day trip only”
Good hotel, clean but bed sheet changed only one time during the stay. I was stay 9 nights.
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Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !
Overpriced ”
Really overpriced for what you get. It's nice and all, maybe the quality of a midrange hotel elsewhere in India - but you pay too much for it. I was particularly upset because even after paying so much for a nice room with AC, I was mauled by mosquitos all night long. Would not recommend unless you have a loose budget.
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Dear Sir, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager
Good location”
Hotel on 5th floor, no proper lobby area or bellboy waiting for you, very poor staff service, knowing its raining season hotel not having any initiative on preparing or providing umbrellas, breakfast on 6th floor for sure you will lost to find since no clear signage. Very troublesome if you stay with kids. Its only plus point, the location for shopping on MG road. Orherwise if you with young kids, pls avoid this hotel.
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Dear Sir, Greetings .!!! Thank you for taking the time to review our property, We appreciate your feedback, as it is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best services to our valued guest, such as yourself. Kindly accept our sincere apologizes for the inconvenience you experienced at Imperial Regency. Our guests are of extreme importance to us and we greatly value your feedback. Immediate course correction is being taken in terms of services which were not met as per the standard. We look forward to your valuable patronage and assure you of our best attention and services on all future visits. Regards, Manager